ZTE Blade A31 Plus Dim Grey 32GB +2GB Smartphone User Guide

: June 3, 2024
: ZTE

ZTE Blade A31 Plus

Quick Start Guide

LEGAL INFORMATION

All rights reserved.
No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice
ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice.
We offer self-service for our smart terminal device users. Please visit the ZTE official website (at www.ztedevices.com) for more information onself-service and supported product models. Information on the website takes precedence.

Disclaimer
ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.
Images and screenshots used in this guide may differ from the actual product. Content in this guide may differ from the actual product or software.

Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation. Android™ is a trademark of Google LLC.
The Bluetooth®word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license.
microSDXC Logo is a trademark of SD-3C, LLC.
Other trademarks and trade names are those of their respective owners.

Getting to Know Your Phone

Front camera
Earpiece/ Speaker
Touch screen
Indicator light
Volume key
Power key

ZTE Blade A31 Plus Dim Grey A02

Headset jack
Back camera
Flash
Charging/ micro-USB jack
Back cover

Setting Up Your Phone

Power off your phone before removing or replacing the battery.

WARNING!
To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card.You can get a standard nano-SIM card from your service provider.

1. Place your finger into the slot at the lower left of the back cover, and gently lift and remove the cover.

2. Install nano-SIM card 1 into the right card slot and card 2 into the left card slot.

NOTE:
Both nano-SIM card slots support 4G, 3G and 2G networks and either can be used for mobile data.

3. Insert the microSDXC card (optional) into the slot above the left nano-SIM card slot.

4. Insert the battery, making sure the connectors align.

5. Replace the back cover.

Charging the Phone

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls.You should fully charge the battery as soon as possible.

WARNING!
Use only ZTE-approved chargers and USB cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

1. Connect the adapter to the charging jack. Ensure that the adapter is inserted in the correct direction.

2. Connect the charger to a standard AC power outlet.
3. Disconnect the charger when the battery is fully charged.

NOTE:
If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes. Contact the customer service if you still cannot power on the phone after prolonged charging.

Powering On/Off Your Phone

Make sure the battery is charged before powering on.

Press and hold the Power key to turn on your phone.
To power off, press and hold the Power key to open the options menu, and touch > .

NOTE:
If the screen freezes or takes too long to respond, reinstall the battery and power on again.

Product Safety Information

| Don’t make or receive phone calls while driving. Never text while driving.
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| Keep your phone at least 15 mm away from your body while making call.
| Small parts may cause choking.
| Your phone can produce a loud sound.
| To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your phone near your ear while the loudspeaker is in use.
| Avoid contact with anything magnetic.
| Keep away from pacemakers and other electronic medical devices.
| Turn off when asked to in hospitals and medical facilities.
| Turn off when told to on aircraft and at airports.
| Turn off when near explosive materials or liquids.
| Don’t use at gas stations.
| Your phone may produce a bright or flashing light.
| Don’t dispose of your phone in fire.
| Avoid extreme temperatures.
| Avoid contact with liquids. Keep your phone dry.
| Do not attempt to disassemble your phone.
| Only use approved accessories.
| For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
| Don’t rely on your phone as a primary device for emergency communications.

FCC RF Exposure Information (SAR)

This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States.

During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 15 mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.

This device is complied with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-A31PLUS3. The FCC ID also can be found on the device when you open Settings >About phone >FCC ID.

For this device, the highest reported SAR value for usage against the head is 1.21 W/kg, and for usage near the body is 1.28 W/kg.

While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements.

SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level. To support body-worn operation, choose the belt clips or holsters, which do not contain metallic components, to maintain a separation of 15 mm between this device and your body.

RF exposure compliance with any body-worn accessory, which contains metal, was not tested and certified, and using such body-worn accessory should be avoided.

FCC Regulations

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

CAUTION:
Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Distractions

Driving

Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.

Operating Machinery

Full attention must be given to operating the machinery in order to reduce the risk of an accident.

Product Handling

General Statement on Handling and Use

You alone are responsible for how you use your phone and any consequences of its use.

You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.

Always treat your phone and its accessories with care and keep them in a clean place.
Keep the screen and camera lens clean. An unclean screen or camera lens may slow down the phone’s reaction to your operations or interfere with the image quality.
Clean your phone and its accessories with a soft material such as cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive substances for cleaning or allow them to get inside.
Do not expose your phone or its accessories to open flames or lit tobacco products.
Do not expose your phone or its accessories to liquid, moisture or high humidity.
Do not drop, throw or try to bend your phone or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the phone or its accessories.
Do not paint your phone or its accessories.
Do not attempt to disassemble your phone or its accessories. Only authorized personnel can do so.
Do not place your phone inside or near heating equipment or high-pressure containers, such as water heaters, microwave ovens, or hot cooking utensils. Otherwise, your phone may be damaged.
Please check local regulations for disposal of electronic products.
Do not carry your phone in your back pocket as it could break when you sit down.

Battery Safety

Using ZTE-unapproved or incompatible battery, charger or power adapter may damage your device, shorten its lifespan or cause a fire, explosion or other hazards.
The recommended operating temperatures are 0 °C to 35 °C and the storage temperatures are -20 °C to +45 °C. Extreme temperatures can damage the device and reduce the charging capacity and lifespan of your device and battery.
Do not place the device or the battery in or near heating equipment, such as microwave ovens, stoves or radiators. Keep the device and the battery away from excessive heat and direct sunlight. If not, the device or the battery may overheat and cause explosion or fire.
Please disconnect the charger when the battery is fully charged. Overcharging may shorten the battery life.
Do not short-circuit the battery, as this can cause excessive heat and fire.
Do not throw the battery into a fire to avoid explosion.
Do not disassemble, squeeze or puncture the battery, as this can cause explosion or fire.
When not using the battery for a long period, please charge the battery about half then remove the battery from your device and store it in a cool dry place.
If the battery damages or shows signs of swelling or leakage, please stop use immediately and contact ZTE or ZTE authorized service provider for replacement.
Return the worn-out battery to the provider or put it in the designated recycle place. Do not put it in household waste.
There is a risk of explosion if the wrong battery model is replaced.

WARNING!
If the battery is broken, you should avoid contact with the contents inside. If they contaminate the skin, immediately rinse with plenty of water and seek medical help when necessary.

Small Children
Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone.
Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard.

Demagnetization
To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time.

Electrostatic Discharge (ESD)
Do not touch the metallic connectors of the nano-SIM card and the microSDXC card.

Antenna
Do not touch the antenna unnecessarily.

Normal Use Position
When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth.

Airbags
Do not place a phone in the area over an airbag or in the airbag deployment area, as an airbag inflates with great force and serious injury could result. Store the phone in a safe and secure area before driving your vehicle.

Seizures/Blackouts
Your phone can produce a bright or flashing light. A small percentage of people may be susceptible to blackouts or seizures (even if they have never had one before) when exposed to flashing lights or light patterns such as when playing games or watching videos. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician. To reduce the risk of blackouts or seizures, use your phone in a well-lit room and take frequent breaks.

Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone:

Do not grip the phone too tightly.
Press the buttons lightly.
Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text.
Take frequent breaks to stretch and relax.

Emergency Calls
This phone, like any other wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.

Loud Noise
This phone is capable of producing loud noises, which may damage your hearing. Turn down the volume before using headphones, Bluetooth headsets or other audio devices.

Phone Heating
Your phone may become warm during charging and during normal use.

Electrical Safety

Accessories
Use only approved accessories.
Do not connect with incompatible products or accessories. Take care not to allow metal objects, such as coins or key rings, to contact or short-circuit the charging jack and battery terminals. Never puncture the surface of the phone with sharp objects.

Connection to Vehicles
Seek professional advice when connecting a phone interface to the vehicle electrical system.

Faulty and Damaged Products
Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.

Radio Frequency Interference

General Statement on Interference
Care must be taken when using your phone in close proximity to personal medical devices, such as pacemakers and hearing aids.
Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the operation of your medical devices.

Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket.

Hearing Aids
People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby.
The level of interference depends on the type of the hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives.

Medical Equipment
Switch off your wireless device when you are requested to do so in hospitals, clinics or healthcare facilities. These requests are designed to prevent possible interference with sensitive medical equipment.

Aircraft
Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
Consult the airline staff about the use of wireless devices onboard the aircraft and enable airplane mode of your phone when boarding an aircraft.

Interference in Vehicles
Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation.

Explosive Environments

Gas Stations and Explosive Atmospheres
In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment.
Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

Blasting Caps and Areas
Power off your mobile phone or wireless device when in a blasting area or in areas where signs are posted to power off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.