ZTE Axon 40 Pro Smartphone User Guide

October 28, 2023
ZTE

Quick Start Guide
079584511914 V1.0

LEGAL INFORMATION

Copyright © 2022 ZTE CORPORATION.
All rights reserved.
No part of this publication may be quoted, reproduced, translated, or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. We offer self- service for our smart terminal device users. Please visit the ZTE official website (at  https://ztedevices.com ) for more information on user manual, self-service, and supported product models.
Information on the website takes precedence.
Disclaimer
ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.
Images and screenshots used in this guide may differ from the actual product. Content in this guide may differ from the actual product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation. Android™ is a trademark of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license.

Wi-Fi CERTIFIED 6™ and the Wi-Fi CERTIFIED 6™ Logo are trademarks of Wi-Fi Alliance®.

Snapdragon
8 mobile platform Gen 1

Snapdragon® is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.
Snapdragon is a trademark or registered trademark of Qualcomm Incorporated.
licensed by
QualcoMM

This product implements certain patented technologies licensed by Qualcomm Incorporated.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. The Licensed by Qualcomm logo is a trademark of Qualcomm Incorporated.

Snapdragon Sound™ is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Snapdragon and Snapdragon Sound are trademarks or registered trademarks of Qualcomm Incorporated.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, the DTS:X logo, and DTS:X Ultra are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com
Other trademarks and trade names are those of their respective owners.

Getting to Know Your Phone

Your phone supports 2.4 GHz and 5 GHz Wi-Fi.

Setting Up Your Phone

The nano-SIM card(s) can be installed or removed while the phone is turned on.

WARNING!
To avoid damage to the phone, do not use any other kind of SIM card, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano- SIM card from your service provider.

  1. Insert the tip of the tray eject tool into the hole on the card tray.

    ** CAUTION:**
    Never replace the included tray eject tool with sharp objects. Ensure that the tray eject tool is perpendicular to the hole. Otherwise, the phone may be damaged.

  2. Pull out the card tray and install the nano-SIM card(s) into the card slot(s) as shown. Carefully slide the tray back into place.

NOTE:
The two card slots support 5G/4G/3G/2G networks.

Charging the Phone

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.
WARNING!
Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
WARNING!
Do not remove the back cover. The battery is not removable. Removal may cause fire or explosion.

  1. Connect the adapter to the charging jack.

  2. Connect the charger to a standard AC power outlet.

  3. Disconnect the charger when the battery is fully charged.

NOTE:
If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging.

Powering On/Off Your Phone
Make sure the battery is charged before powering on.

  • Press and hold the Power key to turn on your phone.
  • To power off, press and hold the Power key to open
    the options menu, and touch  >  .

NOTE:
If the screen freezes or takes too long to respond, try pressing and holding the Power key for over 10 seconds to restart the phone.

Waking Up Your Phone

Your phone automatically goes into sleep mode when it is not in use for some time. The display is turned off to save power and the keys are locked to prevent accidental operations.
You can wake up your phone by turning on the display and unlocking the keys.

  1. Press the Power key to turn the screen on.
  2. Swipe up on the screen.

NOTE:
If you have set a face verification, a fingerprint, an unlock pattern, a PIN, or a password for your phone, you’ll need to use your face or fingerprint, draw the pattern, or enter the
PIN/password to unlock your screen.

Lowering Blue Light

Blue light with wavelengths between 415 nm and 455 nm is considered harmful to the eyes. It may cause eye discomfort, suppress melatonin, and affect sleep quality and circadian rhythm. This product has the function of reducing blue radiant energy.
To avoid eye fatigue, it is recommended to place the product at an appropriate distance from your eyes and rest for 20 minutes to look into the distance after two hours of continuous viewing.
To enable eye protection, open the Settings app and touch Display > Night Light > Turn on now. Use Turn on automatically to enable eye protection between sunset and sunrise or during customized times. In addition, you can adjust the protection effect by changing the blue light filter and white point reduction levels.

Product Safety Information

| Don’t make or receive phone calls while driving. Never text while driving.
---|---
| Keep your phone at least 10 mm (0.4 inches) away from your body while making calls.
| Small parts may cause choking.
| Your phone can produce a loud sound.
| To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your phone near your ear while the loudspeaker is in use.
| Avoid contact with anything magnetic.
| Keep away from pacemakers and other electronic medical devices.
| Turn off when asked to in hospitals and medical facilities.
| Turn off when told to on aircraft and at airports.
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| Turn off when near explosive materials or liquids.
| Don’t use at gas stations.
| Your phone may produce a bright or flashing light.
| Don’t dispose of your phone in the fire.
| Avoid extreme temperatures.
| Avoid contact with liquids. Keep your phone dry.
| Do not attempt to disassemble your phone.
| Only use approved accessories.
| For pluggable equipment, the socket outlet shall be installed near the equipment and shall be easily accessible.
| Don’t rely on your phone as a primary device for emergency communications.

FCC RF Exposure Information (SAR)

This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States.
During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with a separation of 10 mm (0.4 inches). Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate or SAR. The SAR limit set by the FCC is 1.6 W/kg. This device complies with SAR for the general population/ uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and had been tested in accordance with the measurement
methods and procedures specified in IEEE1528.
The FCC has granted Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-A2023PG.
The FCC ID also can be found on the device when you open Settings > About phone > FCC ID. For this device, the highest reported SAR value for usage against the head is 1.11 W/kg, and for usage near the body is 1.06 W/kg.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements.
SAR compliance for body-worn operation is based on a separation distance of 10 mm (0.4 inches) between the unit and the human body. Carry this device at least 10 mm (0.4
inches) away from your body to ensure RF exposure level is compliant or lower than the reported level. To support body-worn operation, choose the belt clips or holsters, which do not contain metallic components, to maintain a separation of 10 mm (0.4 inches) between this device and your body. RF exposure compliance with any body-worn accessory, which contains metal, was not tested and certified, and using such body-worn accessories should be avoided.

FCC Regulations

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

CAUTION:
Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

EU Specific Absorption Rate (SAR)
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.
The guidelines use a unit of measurement known as Specific Absorption Rate or SAR. The SAR limit for mobile devices is 2 W/kg and the highest SAR value for this device when tested at the head was 0.921 W/kg, and when tested at the body was 1.556 W/kg with a 5 mm distance. As mobile devices offer a range of functions, they can be used
in other positions, such as on the body as described in the user manual**.
As SAR is measured utilizing the device’s highest transmitting power, the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.

  • The tests are carried out in accordance with EN 50360, EN 50566, EN 50663, EN 62209-1, and EN 62209-2. ** Please see body worn operation in the user manual.

Specification

EUT tested radios application| GSM 900/1800
WCDMA Band 1,8
FDD LTE Band 1,3,5,7,8,20,28
TDD LTE Band 38,40,41
5G NR Band N1,3,5,7,28,38,40,41,78
802.11a/b/g/n/ac/ax
Bluetooth V5.0+BR/EDR/LE
NFC
GPS
---|---
WCDMA Version Rel.9 LTE Version Rel.15
Maximum RF output power| GSM900: 33.5 dBm
GSM1800: 31 dBm
WCDMA Band 1: 25 dBm
WCDMA Band 8: 25.5 dBm
FDD LTE Band 1: 25.7 dBm
FDD LTE Band 3: 25.7 dBm
FDD LTE Band 5: 25.7 dBm
FDD LTE Band 7: 25.7 dBm
FDD LTE Band 8: 25.7 dBm
FDD LTE Band 20: 25.7 dBm
FDD LTE Band 28: 25.7 dBm
TDD LTE Band 38: 25.7dBm
TDD LTE Band 40: 25.7 dBm
TDD LTE Band 41: 25.7 dBm
5G NR Band N1: 24 dBm
5G NR Band N3: 24 dBm
5G NR Band N5: 23 dBm
5G NR Band N7: 23 dBm
5G NR Band N28: 23 dBm
5G NR Band N38: 23 dBm
5G NR Band N40: 23 dBm
5G NR Band N41: 24.5 dBm
5G NR Band N78: 26 dBm
802.11b/g/n/ax: 17.92 dBm
802.11a/n/ac/ax: 21.05 dBm
Bluetooth BR/EDR: 15.22 dBm
Bluetooth LE: 7.52 dBm
NFC: -25.476 dBmA/m@10m
GPS (RX Only)

CE Caution

Battery Caution

  • There is a risk of explosion if the battery is replaced by an incorrect type.
  • Dispose of used batteries according to the instructions.
  • Do not dispose of a battery in a fire or a hot oven, or mechanically crush or cut a battery. Doing so can result in an explosion.
  • Leaving a battery at an extremely high temperature in the surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
  • A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

USB Port
This product can be connected to a USB interface of version
USB 3.1.
Proper Use
As described in this guide, your device can be used only in the right location. If possible, please do not touch the antenna area on your device.
Do not expose your device to extreme temperatures lower than -10 °C and higher than +40 °C.

Disposal of Your Old Appliance

****| 1. When this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2012/19/EU.
2. All electrical and electronic products should be disposed of separately from the municipal waste stream
via designated collection facilities appointed by the government or the local authorities.
3. The correct disposal of your old appliance will help prevent potential negative consequences for the
environment and human health.
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For this product’s recycling information based on WEEE directive, please send an e-mail to weee@zte.com.cn

EU DECLARATION OF CONFORMITY

Hereby, ZTE Corporation declares that the radio equipment type ZTE A2023PG is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: https://certification.ztedevices.com

The device is restricted to indoor use only when operating in the 5150 to 5250 MHz frequency range.

| AT| BE| BG| HR| CY| CZ| DK
---|---|---|---|---|---|---|---
EE| Fl| FR| DE| EL| HU| IE
IT| LV| LT| LU| MT| NL| PL
PT| RO| SK| SI| ES| SE| UK(NI)

ErP Conformity
The external power supply of this product conforms to the Energy-related Product Directive (ErP) 2009/125/EC of the European Parliament and the Council.
The detailed ErP information is available on ZTE website https://certification.ztedevices.com.

References

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