BYDZYNE KYC User Guide

BYDZYNE KYC

Welcome

• Dear Brand Ambassador, please note that KYC is a mandatory requirement to access your commissions in your BD Wallet.
• We request you to read all the steps in this document very carefully before you proceed with your KYC. Understanding the process before you begin will ensure a smooth and successful verification.
• All the information you provide has to be exactly the same as registered in your ByDzyne profile, such as your First Name, Last Name, Date of Birth and Email Address. Any difference or error may lead to KYC decline, which would lead to a further delay in accessing your commissions.
• Before you start the process, please keep a valid & visually clear Government Identity Document ready. You will require a well lit place with a plain background for facial recognition as it includes use of your phone camera/webcam.

ACCESS YOUR KYC IN THE BACK OFFICE

Login to your ByDzyne Back Office > My Account > Profile > Your KYC
KYC consists of 4 simple steps:

• Identity verification
• Email verification
• Document verification
• Facial recognition

PREPARE YOUR ID DOCUMENT FOR VERIFICATION

1. Select preferred language

2. Have your ID ready
   You can use any ONE of the following Government PHOTO IDs* for your KYC process

   • Passport
   • Driver License
   • ID Proof (Photo State ID)

3. Read all Terms & Conditions

STEP 1: IDENTITY VERIFICATION

• Enter your Name
• Select your Gender
• Enter your Birthdate
• Enter your county of citizenship

The name and birthdate provided should be exactly the same as mentioned on your ByDzyne profile and on the ID Document you intend to submit. Any difference, even a minor one, may lead to KYC rejection.

STEP 2: EMAIL VERIFICATION

• Enter email address registered with ByDzyne
  Keep it accessible during the KYC process.

• Check your email inbox for an activation code
  Do not close the KYC screen during this process. If you do not receive the code, go back to the browser with the open KYC page and click the ‘resend’ button.

• Enter the activation code
  Click OK.

SELECT YOUR ID DOCUMENT

• The ID Document chosen should be an ORIGINAL, CLEAR and VALID document in good condition.
• ‘ID Card’ can be any Government recognized photo identity card, e.g., Residence Card.
• Broken, dirty, tampered, laminated, or photocopied documents cannot be used for the KYC process.

SELECT A METHOD TO UPLOAD YOUR ID DOCUMENT

Select any ONE of the three options to upload your document

USE WEBCAM

• Webcam (Default) will enable system webcam to click images.

UPLOAD A FILE

• Upload a File You can upload the images from your gallery or internal device storage.

USE PHONE CAMERA

• Use Phone Camera Scan the QR code and use phone camera to complete the process.

STEP 3: VERIFY YOUR ID DOCUMENT

1. Keep your ID within the provided borders. The screen guides you with the frame and borders. Start with taking a picture of the FRONT side of your document*.
2. Similarly, click a picture of the BACK side of the same document.
3. Please RETAKE the pictures if they appear blurry, flared or out of the borders or your document will get rejected.

VERIFY YOUR FACIAL IDENTITY

• Please read the tips and steps and click ‘Got It’ to proceed.
• Please select a well-lit place, with a plain background.
• Do not wear any accessories like spectacles, sunglasses or a cap.
• You may use the ‘mirror’ option for your convenience if need be.

STEP 4: FACIAL RECOGNITION
Select any ONE of the three options to provide a video

• USE WEBCAM
  • Webcam (Default) will enable system webcam to record your video
• UPLOAD A VIDEO
  • Upload a File You can upload your video from your storage as guided on this screen
• USE PHONE CAMERA
  • Use Phone Camera Scan the QR code and use phone camera to record your video

KYC SUBMISSION & RECEIPT MESSAGE

After you submit the video, this is the last step to submit your KYC profile.

• Once you Encrypt, you cannot edit or change any details in the KYC profile.
• Once you Encrypt, it will be considered as one KYC attempt.
• Each applicant will be allowed 3 such attempts to complete the KYC process.
• You will get a message regarding your KYC status after completion.

KYC STATUS

• APPROVED: Once your KYC is approved, you will be able to access your commissions in your BD Wallet.
• DECLINED: You will receive an email from our KYC provider, BASIS ID, with the reason for the decline and a link to resubmit your KYC information.
• ADDITIONAL DATA REQUIRED: You will receive an email from BASIS ID, with the reason for the issue and a link to resubmit your KYC information.

FAQ

1. What is the deadline to complete the KYC process?
   As a Brand Ambassador (BA) who earns commissions, you must complete your KYC as soon as possible. Your BD Wallet and Pay Forward option will be inaccessible till your KYC is approved.

2. How long will the KYC verification take after submission?
   The KYC verification will take 15 30 minutes.

3. What happens if my KYC data gets rejected?
   You will receive an email from our KYC provider, BASIS ID, with the reason for the decline and a link to resubmit your KYC information.

4. When will I be able to access my commissions in my BD Wallet?
   Your BD Wallet will be accessible as soon as your KYC status is ‘Approved’.

References

• FAQ - United ByDzyne

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