Bissell 2747A PowerFresh Vacuum & Steam User Manual

Bissell 2747A PowerFresh Vacuum & Steam

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING Y OUR HARD FLOOR CLEANER.

When using an electrical appliance, basic precautions should be observed, including the following:

• Turn OFF all controls before unplugging
• Do not direct steam at people, animals, or equipment containing electrical components.
• Unplug from the outlet when not in use and before conducting maintenance or troubleshooting.
• Do not fill the water tank with more than 12 ounces of water
• Do not leave it unattended.
• Do not allow it to be used as a toy.
• Close attention is necessary when used by or near children.
• Do not immerse in water.
• Do not use it for any purpose other than described in this User Guide.
• Use extra care when cleaning on stairs.
• Do not turn over the device or touch the steam nozzle when using the device in steam mode.
• Do not open the water fill cap when the machine is turned ON.
• Use only the manufacturer’s recommended attachments; use of attachments not provided or sold by BISSELL® may cause fire, electric shock or injury.
• Never put descaling, aromatic, alcoholic, chemicals, additives, or detergent products into the appliance, as this may damage it or make it unsafe for use.
• Do not use with damaged cord or plug.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
• If the appliance has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
• Do not pull or carry by cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not handle it with wet hands.
• Do not put any object into appliance openings, or restrict airflow.
• Do not use any opening blocked.
• Keep openings free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not pick up flammable materials (lighter fluid, gasoline, kerosene, etc.) or use them in the presence of explosive liquids or vapors.
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not use appliances in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use on leather, wax-polished furniture or floors, synthetic fabrics, velvet, or other delicate, steam-sensitive materials.
• Do not use outdoors.
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without Dirt Tank or filters in place.
• Always turn off this appliance before connecting or disconnecting the nozzle.
• Use only on indoor surfaces.
• Keep the appliance on a level surface.
• Always turn OFF vacuum mode if you encounter liquid on the floor.

WARNING

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock.  Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

FOR OPERATION ON A 120 VOLT A.C. 60 HZ POWER SUPPLY ONLY.

This model is for household use only.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING

THE SURFACE MAY BE HOT. AVOID CONTACT. SAVE THESE   INSTRUCTIONS FOR FUTURE USE
We’re glad you purchased a BISSELL hard floor cleaner. Everything we know about floor care went into the design and construction of this complete, high- tech home cleaning system. Your BISSELL hard floor cleaner is well made, and we back it with a  limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design,  manufacture, and service of high-quality homecare products like your BISSELL hard floor cleaner. Thanks again, from all of us at BISSELL.

Product View

1. Steam Trigger
2. Easy Touch Digital Controls
3. Cord Clip
4. Handle
5. Power Cord
6. Water Tank with Easy Fill Opening
7. Vacuum Filter
8. Bottom Empty Dirt Tank
9. Microfiber Mop Pads (quantities vary by model) 10 Quick Release Pad Tray
10. Water Cup
11. Vacuum Nozzle

WARNING

• Plastic film can be dangerous. To avoid the danger of suffocation, keep away from babies and children.
• Do not plug in your hard floor cleaner until you are familiar with all instructions and operating procedures.
• To reduce the risk of electric shock, turn the power OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.

Assembly

Your hard floor cleaner assembles quickly and easily, no tools required.

To Assemble the Unit

Insert the handle into the top of the body until you hear a click.  Then insert the body into the foot until you hear the locking tab click.

Operations

Special Features

Easy Touch Digital Controls

The fingertip power controls are located on the front of the handle. Settings include:

(HI) High Steam Use for durable floors or on sticky messes. To turn the steam on, press once. Click again to turn the steam off. Can be used simultaneously with the vacuum function or separately as a steam mop only.

(LO) Low Steam Use on delicate floors or for light, everyday cleaning. To turn steam on, click once. Click again to turn the steam off. Can be used simultaneously with the vacuum function or separately as a steam mop only.
NOTE: You must select a steam setting first and then hold down the hand trigger to produce steam.

(VAC) Vacuum ON/OFF switch Can be used simultaneously with either the steam function or separately as a stick vacuum only.
NOTE: All settings can be used alone or either steam setting can be used simultaneously with the vacuum setting.

Microfiber Mop Pads

Reusable microfiber mop pads are machine washable and safe for virtually all hard floor surfaces. The white microfiber pad is best for everyday use on delicate floorings like sealed hardwoods and laminate. The gray and white striped pad can be used for scrubbing heavily soiled floors and cleaning tougher messes.

WARNING

Do not plug in your hard floor cleaner until you are familiar with all instructions and operating procedures.

WARNING

Exercise extreme care when using the hard floor cleaner on hardwood floors. Prolonged application of steam in one area increases the risk of damage to the surface treatment on timber floors. Test steam mop in an inconspicuous area before mopping a large area. The steam mop generates hot steam, so move the unit continuously when depressing the trigger. The trigger does not need to be depressed at all times. Regular foot traffic and direct sunlight will wear down timber floor surface treatment, making it more susceptible to steam damage. Check with your timber floor treatment and application specialist prior to steam mop operation.

WARNING

The appliance will not pick up crayons, marbles, and other large objects.

Tip

• Do not attempt to use your hard floor cleaner on the steam setting without water in the tank. You may hear a knocking sound indicating there is no water.

WARNING

Be sure to turn OFF vacuum mode if you encounter liquid on the floor

Getting Ready

The mop pad may have already come attached to the mop pad tray on the foot of the unit. If not, please follow step 1 below.

For Microfiber Mop pads, please follow these steps:

1. Attach mop pad.

   • Step on foot release for mop pad tray and lift the unit off the tray.
   • Some units may come with fragrance discs. Add a fragrance disc in the mesh pocket in the mop pad. Use the whole disc for a refreshing scent or cut it in half for a lighter scent.
   • Wrap the mop pad around the bottom of the tray, making sure the gray stitching is in the front and the quick-release tab is in the back.
   • Put the mop pad tray back down on the floor and set the unit back on top. It will click into place.

2. **Fill the water tank.

**

  * On the back of the unit, open the Easy Fill opening of the water tank and use the included Water Cup to fill the water tank with water. Don’t overfill or water may spill from the tank. For best results, water should be at room temperature.
  * Close the Easy Fill opening.
  * The water tank holds 13oz. and will last approximately 15 minutes depending on the amount of steam used during cleaning.

3. Pull and twist the Quick Release cord wrap clockwise to unwrap the Power Cord completely and plug into an outlet as described on the Important Safety Instructions on page 2.
   NOTE: Upon the first use or first use after refilling the water tank, the pump may make a ‘knocking’ sound. This is normal and could last up to 30 seconds.

Using Your Power Fresh Vac & Steam Hard Floor Cleaner

The hard floor cleaner can be used as a vacuum and a steam mop at the same time or separately. For best results and time savings, use the power vacuum to clear the floor of dust and small debris as you steam mop.
Your hard floor cleaner is designed to clean hard floorings, such as ceramic tile, marble, stone, and sealed hardwood floors. Use on waxed or unwaxed floors may result in a diminished glossiness. The hard floor cleaner is not for use on unsealed wood floors. For best results, test in an inconspicuous area and check the care instructions from your flooring manufacturer.

1. Plug the unit in and wait 30 seconds for it to heat up. When the Steam Ready light illuminates, choose the level of steam to clean your floor:
   HI for durable floors or sticky messes.
   LO for delicate floors or everyday cleaning.

2. Press the Steam Trigger on the underside of the handle to actuate steam
   

3. Push the VAC switch down to turn ON the cyclonic vacuum.

4. Begin cleaning by slowly moving the unit over the floor surface while pressing the Steam Trigger on the underside of the handle. Moisture on the floor is normal when used in steam mode.

5. When the hard floor cleaner stops emitting steam, turn the unit OFF (both steam mop and vacuum functions) and unplug. Open the Easy Fill opening of the water tank and use the Water Cup to add more water to the tank. For best results, water should be at room temperature. Then close the Easy Fill opening, turn the unit back on, and continue cleaning.
   NOTE: To be sure to sanitize an area of your floor, use the microfiber cloth pads and slowly and evenly stroke the hard floor cleaner back and forth at least three times over the area using continuous steam. For best results, remove the pad and wash it after use.

Thermal Protector

An internal thermal protector has been designed into your vacuum to protect it from overheating. When the thermal protector activates, the vacuum motor will stop operating. If this happens:

1. Turn the cleaner OFF and unplug it from the electrical outlet.
2. Empty the Dirt Tank, and check filters and air passages for dirt accumulation.
3. The thermal protector automatically resets after approximately 2 hours. If the thermal protector does not reset, call BISSELL Consumer Services or visit the website.

Maintenance & Care

Removing Mop Pads

1. Unplug the hard floor cleaner from the electrical outlet.

2. Step on foot release for mop pad tray and lift the unit off the tray.

3. Carefully remove the mop pad from the mop pad tray using the Quick Release Tab. The mop pad and tray may be hot.

4. Put the mop pad tray back down on the floor and set the unit back on top. It will click into place.

5. The mop pad can be machine washed in warm water. Use only liquid detergents. Do not use fabric softeners or bleach. For best results, air dry.

WARNING

To reduce the risk of electric shock, turn the power OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.

CAUTION

Upright storage of the cleaner with a wet mop pad may result in the formation of white marks on your floor. To remove the white marks, clean the area with vinegar.

Emptying the Dirt Tank

The Dirt Tank needs to be emptied when the dirt reaches the ‘Full’ line on the side of the tank.

1. Unplug the hard floor cleaner from the electrical outlet.

2. Remove the Bottom Empty Dirt Tank from the unit by moving the lock button on the front of the unit to the left.

3. Hold the Dirt Tank over a garbage container. Press the bottom lid release button on the back of the Dirt Tank to empty.
   

4. Mount the Bottom Empty Dirt Tank back on the vacuum base and push the lock button to the right until it is centered on the front of the unit.
   NOTE: The Dirt Tank may be washed in warm water with a mild detergent. Make sure it is completely dry before replacing it.

WARNING

To reduce the risk of electric shock, turn off machine and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.

Cleaning or Replacing the Vacuum Filter

The key to maximum performance is having clean filters. Cleaning the filters after each use will help the vacuum operate at peak efficiency. Use only genuine BISSELL® replacement filters in your hard floor cleaner. To purchase, visit www.BISSELL.com or call BISSELL Consumer Care at 1-800-237-7691.

1. Turn the power off and unplug the unit.

2. Remove the Dirt Tank from the unit as directed in the Empty Dirt Tank section.

3. Remove the Filter Assembly by pulling it up and out of the Dirt Tank.

4. Tap the Filter Assembly firmly against the inside of a water container to remove any visible dirt.

5. To remove the Foam and Pleated Filters from the Filter Assembly; grasp the bottom of the Filter Assembly with one hand and the two tabs on the top of the with your other hand and pull them apart. The black, Foam Filter can then be pulled out from under the white, Pleated Filter.
   

6. The Foam Filter can be washed gently by hand in warm water and mild dish detergent. Be sure to rinse thoroughly and air dry completely before replacing back into the filter assembly.

7. The Pleated Filter is made of paper and is not washable. It can be replaced when it becomes dirty. Recommended replacement is every 6 months.

8. When cleaned and dry, replace the Foam Filter back under the Pleated Filter and replace back onto the Filter Assembly. Be sure to align the notch on the top of the Filter Assembly into the opening on the bottom to ensure proper fit.

9. Replace the Filter Assembly back into the Dirt Tank. Be sure to align the notch on the Filter Assembly into the opening on the top of the Dirt Cup to ensure proper fit.

10. Place the Dirt Tank back into the unit and slide the lock button to your right to lock in place.

Cleaning Hose Tube

1. Grab the bottom end of the hose and pull the lower portion away from the body.
2. Separate the hose into two pieces.
3. Wash hose.
4. Align the top of the hose to the groves on the hose opening of the unit.
5. Twist the hose down to insert the lower portion of the hose into the unit.
6. Make sure the hose fits tightly into the unit.

Cleaning Foot of Unit

1. To clean the foot and bristles, push the release button on the back of the pivot joint and pull the foot to release it from the appliance.

2. Wash bottom of the foot and bristles with cold water.
   

3. Look for any clogging in the steam nozzle. To clean, run water over the steam nozzle.
   NOTE: Make sure the foot and bristles are dry before attaching the foot to the appliance.

4. To re-attach the foot to the appliance: place the foot on the floor, push the appliance down into the foot, and then listen for the click that sounds when properly attached.

Troubleshooting

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL® Consumer Care by E-mail or telephone as described below.
It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill the terms of this warranty. Any personal data will be handled pursuant to BISSELL’s Privacy Policy, which can be found online at www.BISSELL.com/privacy-policy.
Limited Two-Year Warranty
Subject to the Exceptions and Exclusions from the Terms of the Limited Warranty, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years, any defective or malfunctioning part. See the information below on “If your BISSELL product should require service”.
This warranty applies to products used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold. BISSELL is not liable for incidental or consequential damages of any nature associated with the use of this product. BISSELL’s liability will not exceed the purchase price of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Exceptions and Exclusions from the Terms of the Limited Warranty This warranty is exclusive and in lieu of any other warranties, either oral or written. Any implied warranties, which may arise by operation of law, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the two-year duration from the date of purchase as described above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of the date of purchase in the event of a warranty claim.

Service

Please do not return this product to the store. Other maintenance or service not included in the manual should be performed by an authorized service representative.

If your BISSELL® product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:www.BISSELL.com/service-centers
E-mail:www.BISSELL.com/email-us
Call: BISSELL Consumer Care 1-800-237-7691 Monday – Friday: 8 am – 10 pm ET Saturday: 9 am – 8 pm ET Sunday: 10 am – 7 pm ET

FAQs

How do I use the steam feature?****

The steam feature is used to sanitize and clean your hard floor surfaces. To use the steam feature, simply fill the water tank with water and plug in the unit. Then, press the steam button to activate.

How do I use the scrubbing brush?****

The scrubbing brush is a great tool for cleaning your hard floor surfaces. To use the scrubbing brush, simply fill the water tank with water and plug in the unit. Then, press the scrubber button to activate.

What is a squeegee?****

A squeegee is a great tool for cleaning your hard floor surfaces. To use the squeegee, simply fill the water tank with water and plug in the unit. Then, press the squeegee button to activate.

How long does it take for Bissell PowerFresh to heat up?****

BISSELL steam cleaners, like the PowerFresh® Deluxe, only require you to fill the tank with water (no formula to mix), and they can heat up in as little as 30 seconds! * Use the microfibre pad as directed when using it on hard floors.

Can you clean everything with a steam cleaner?****

Many surfaces in the house, including sealed tile, hardwood floors, grout, sinks, tubs, worktops, carpets, beds, upholstery, showers, ovens, stove tops, grills, glass, and more, can be safely cleaned with steam cleaners.

Do you have to use detergent with VAX steam cleaner?****

to less Vax advises using the accompanying Vax Steam cleaning detergent. In addition to breaking down oil and grime more efficiently than steam alone, Vax steam detergents also kill 99.9% of dangerous germs for up to 7 days.

Do you need chemicals with a steam cleaner?****

The technique efficiently cleans and sanitizes* sealed hard floors and a range of other hard surfaces in your house using a combination of water and heat. Additionally, steam cleaning uses no chemicals at all because it only uses water.

Do steam cleaners sterilize?****

High temperatures of up to 220°F are used by steam cleaners, such as garment steamers and steam mops, to destroy 99.9% of germs, bacteria, viruses, mold, mildew, allergies, and insects including bed bugs and dust mites. It is a natural option to cleaning and sanitize your house, place of employment, and clothing.

What kind of water do you use in a steam cleaner?****

Distilled water doesn’t contain any salt or other impurities, so it doesn’t corrode the interior of the steamer like other types of water do. The usage of this property in medical equipment, such as CPAP machines and humidifiers, is also very advantageous.

What temperature is best for steam cleaning?****

The ideal boiler steam temperature for residential units is between 240 and 298 degrees Fahrenheit. Any steam cleaner with a lower average steam temperature should be avoided for thorough cleaning. An exponential improvement in cleaning effectiveness results from hotter steam.

Does steam remove the vac?****

VAC bans are irrevocable, unassailable, and incapable of being lifted by Steam Support. A-VAC ban will be automatically lifted if it turns out that it was given in error. If you wish to discuss Valve Anti-Cheat with the community, you may do so here.

Do you need to vacuum before steam cleaning?****

After cleaning your carpet’s surface of dirt and dust, you obtain the best results. The carpet will appear clean on the surface but still be dirty underneath if it is not vacuumed before steam washing. Loose dirt that is deeply ingrained into the carpet fibers cannot be removed by a steam cleaner.

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