SEADA G24 HDMI Video Wall Controller User Guide

June 8, 2024
SEADA

SEADA G24 HDMI Video Wall Controller User Guide
SEADA G24 HDMI Video Wall Controller

Product Introduction

Product profile

The G24 HDMI version of video wall controller accepts up to 2 HDMI inputs and displays them on 4 different displays, each with a resolution up to 4K@60fps 4:4:4. G24 HDMI not only allows the user to display a single input across all four screens, but also to display different input videos onto different screens working like a matrix switcher. Moreover, it also supports analogue L/R audio and digital SPDIF audio output.

Product capability
  • Two HDMI 2.0 inputs with embedded audio
  • Four HDMI 2.0 outputs with embedded audio
  • Each input and output support resolutions up to 4K@60Hz 4:4:4
  • Support up and down scaling on each output
  • Support 180º rotation
  • Support PIP on video wall
  • Support 2 channels HDMI loop out
  • Support daisy chain
  • Balanced analog audio output
  • L/R analog audio output
  • Toslink digital audio outputs
  • Support audio embedded and de-embedded
  • Support Bezel Compensation
  • Support CEC management
  • Support EDID management
  • Custom pre-set layouts
  • HDCP compliant
  • Support adjusting display settings such as contrast and saturation remotely
  • Controllable via IP/serial port
Specifications

Technical

HDMI Compliance| HDMI 2.0
HDCP Compliance| HDCP 2.2/1.4
RS-232| Baud rate: 57600, data bit: 8, Stop bit: 1, no parity
Input Video Formats| 4096x2160p 24/25/30/50/60Hz3840x2160p 24/25/30/50/60Hz1080p
24/25/30/50/60Hz1080i 50/60Hz1920x1200 60Hz1680x1050 60Hz1600x1200 60Hz1440x900 60Hz| 1400×1050 60Hz1366x768 60Hz1360x768 60Hz1280x1024 60Hz1280x960 60Hz1280x800 60Hz1024x768 60Hz1280x720p50/60Hz
Audio Format| 2.0 channel, 5.1 channel, LPCM, Dolby, AC3, DTS
ESD Protection| Human-body Model:±8kV (Air-gap discharge), ±4kV (Contact discharge)
Mechanical|
Housing| Metal Enclosure
Color| Black
Dimensions| 218mm (W)×146mm (D)×43mm (H)
Weight| 2Kg
Supply Voltage| +12V/3A
Power Consumption| 25W (Max)
OperatingTemperature| 0°C ~ 40°C / 32°F ~ 104°F
StorageTemperature| -20°C ~ 70°C / -4°F ~ 158°F
Relative Humidity| 10%~50% RH (non-condensing)

Hardware Overview

Front Panel

Hardware Overview

No. Name Function Description
1 Power LED Power LED will be on when the unit is powered on.
2 INPUT LED The LED will be on when the corresponding HDMI input port is

connected to active HDMI source device.
3| LOOP LED| The LED will be on when the corresponding LOOP OUT port is connected to HDMI display device.
4| OUTPUT LED| The LED will be on when the corresponding HDMI output port is connected to HDMI display device.

Rear Panel

Hardware Overview

No. Name Function Description
1 INPUTS HDMI signal input ports, connect to HDMI source devices
2 LOOP OUT HDMI signal loop out ports. Loop out HDMI A/B signal to

downstream.
3| OUTPUTS| HDMI signal scaling output for video wall.
4| 12V/3A| DC 12V/3A power supply port.
5| GND| Ground the product housing.
6| AUDIO OUTPUT| TOSLINK:

  • Analog L/R audio output: 3.5mm Stereo Jack
  • Digital SPDIF audio output

BALANCED OUT: 5-pin phoenix connector, 20Hz ~ 20kHz, 1.5Vrms max.
7| SERVICE| Firmware update port
8| CONTROL| LAN: Unit IP control
RS232-CTL: Unit RS232 control RS232: Loop out from RS232-CTL

Connection Setup

RS232 wiring

RS-232 control, baud rate 57600, 3-Pin Phoenix connector
Wiring Instructions

RS232 and Ethernet Connection

Connect the G24 HDMI unit with the control PC using either CAT cable or wired serial cable.

G24 Software User Guide

Users can run the G24H.exe software directly without installation. Software can be downloaded from the SEADA website. Double click the G24H software to get the UI as below:
Software Instructions

There are 5 main tabs in this software to help users set up and control the G24 HDMI video wall controller.

Matrix Switch

Users can connect the G24 HDMI device to control PC and set up the device as matrix switcher in this section.

Connect to the G24 HDMI via UART for RS232

Connect the G24 HDMI to the control PC with a serial cable (see 3.1 for cable wiring)
Connecting To HDMI

If the software was connected via UART (RS232) last time, software will connect to the G24 HDMI automatically via RS232. If it was used at Network last time, a ‘Network Timeout’ error message will be shown on screen and users need to set up as below for RS232 connection in the software

  • Choose ‘UART’ instead of ‘Network’
  • Select the COM port from the Port dropdown menu
  • Press ‘Disconnected’ button to connect

The software will check all the parts of the device. A ‘Read data succeeded’ dialog box will be shown on screen when finished.

Connect to the G24 HDMI via Network

The default IP address for G24 HDMI controller is 192.168.0.247, Users need to change the IP address of the control PC to the same network segment as the G24 HDMI.

  • Change the ‘Obtain an IP address automatically’ to ‘Use the following IP address’ to set up a static IP address of TCP/IPv4 in Ethernet Properties
  • IP address: any address between 192.168.0.2 and 192.168.0.254 except the address which has been taken by the G24 HDMI
  • Subnet mask: 255.255.255.0, Default Gateway: 192.168.0.1
    Connecting To HDMI

Connect the G24 HDMI with a CAT cable to the control PC (cable included in the package) If the software was connected via Network last time, software will connect to the G24 HDMI automatically via network. If it was used at serial port last time, a ‘Please select COM port’ error message will be shown on screen and users need to set up as below for Network connection in the software

  • Choose ‘Network’ instead of ‘UART’
  • Press ‘Search Device’ button to find the G24 HDMI on the network
  • Highlight the device Press ‘Disconnected’ button to connect

Matrix Switch Routing

Users can switch and assign different inputs to the selected outputs in the matrix. The name of the output can also be changed by selecting the default name – HDMI 1 and replacing it with the chosen name.
Matrix Switch Routing

Users need to disable the video wall mode (Cancel the splicing) to enable the matrix switcher mode

  • LOOP OUT: Choose input source for B/MAIN output port.
  • AUDIO OUTPUT: Choose audio source for balanced audio output and Mini Toslink output

Allset, Recall, Save As and Reset
Software Instructions

  • The Allset dropdown menu helps the users select a single input to be displayed on all of the screens (i.e. Allset HD A would display Input A on Output 1, Output 2, Output 3 and Output 4)

  • Reset: Reset the unit to default factory configuration.
    Software Instructions

  • EDID:

    • Read: read the EDID of the selected output
    • Save: save the displayed EDID after ‘Read’
    • Open: open an EDID from previous saved EDID
    • Write: write the current displayed EDID onto selected input to customized input EDID.

Signal setting
Signal setting

Signal Settings tab, users can use the ‘Read All’ function button to recognize the type and resolution automatically. Additionally, you can also manually read one Input/output at a time – pressing the Read button next to the selected input will only read that input alone.

  1. Input Type Shows the input video sources type (HDMI or DVI)
  2. Input Format Shows the resolution of the input video sources
  3. Output Type
    • UHD-HDMI Set the respective output signal to HDMI without HDCP.
    • UHD-DVI Set the respective output signal to DVI, with no audio output
    • UHD-HDMI 1.4 Set the respective output signal to HDMI with HDCP 1.4 compliance.
    • UHD-HDMI 2.2 Set the respective output signal to HDMI with HDCP 2.2 compliance.
  4. Output Format
    Users can manually change the output resolution here to match the requirement of the receiving side (the default setting is 1920 x 1080@60, there are total 14 preset  resolutionsto choose from)
    Output Format
Fine Tune:PQ

Software Instructions

This section allows the user to fine-tune the settings of their screen from the G24H software.

The dropdown menu at the top of the section allows the user to select which screen to apply the settings to.

The read option reads the settings of the monitor/screen that are already in place and adjusts the values in the software, while the reset button will reset the settings to their default after they have been manually adjusted.

Video Wall

Video Wall Setting
uses can set up the video wall layouts and signal configuration in this section.

**Video Wall Layout Setup

**

Users can set up the layout of the video wall in ‘VideoWall Setting’ by simply choosing how many rows and columns the video wall consists of. Total screens amount is up to 4 for one G24 HDMI video wall controller.

Creating the video wall
Creating the video wall

Click to select the screen, then drag & select the screens to splice, right- click, and click Screen splicing to form a video wall.

  • Screen Splicing – This combines the selected screens into one and displays the selected input across all the splicing screens. For example, in the setup below 2×2, if all of them are spliced, then the input selected by the user will be displayed across all the 4 screens (Note: this is not the same as duplicating a single input on each output).
  • Cancel Splicing – This will cancel the video wall and revert to the matrix switching mode.
  • Screen – Cancel Splicing – Remove the single screen x from the video wall to allow the displaying another full frame image within the video wall configuration
  • Input Select – Use the sub-menu to select the input to display on the  video wall or thesecondary input image shown in the above example.
  • Output Select – The user can control which screen should be mapped to which output (only available in matrix mode)
  • Output Type – Allows the user to adjust the type of the output (only in matrix mode)
  • Output Format – Controls the resolution of the output (only available in matrix mode)
  • 180° – Rotate the selected screen 180°.
  • Test Pattern – To display Color Bar pattern on the screen

Bezel Correction

Users can set up the bezel correction for the video walls here to compensate the frame of the screens to make the whole video wall look like one large screen without any distortion. Users can either use pixels of the screen frame width or millimeter of the screen display area to set up the bezel correction here.
Bezel Correction

Save and Load Pre-set Layout

The user can save the video wall preset layouts and load it later via the Save Layout and Load Layout dropdown menu. Users can save up to 10 preset layouts here. Users also can recall these preset layouts via 3rd party controller though IP or RS232
Pre-set Layout

Daisy Chain

Users can set up the daisy chain for multi units of G24 to achieve a big video wall (up to 16×16). Afour units daisy chain to form a 4×4 video wall will be used as an example below.

Set up the Devices’ ID and First Output Index

Users need to configure each unit with unique ID and output Index to enable control software to be able to recognize and control them in one system.

All units come with default Device ID:1 and First Output Index:1. Users only need to set up from 2nd G24.

| Device ID| First Output Index
---|---|---
G24 unit 1| 1| 1
G24 unit 2| 2| 5
G24 unit 3| 3| 9
G24 unit 4| 4| 13

First Output Index = 1 + (N-1) *4, N is the device ID

Noted: Any unit with Device ID being more than 1, G24 control software will not be able to connect it individually since the software will try to find device with ID 1 first. However, users are still able to change the Device ID and First Output Index without being connected properly.

Serial Ports Connection

Users are only able to use Serial port to connect and control the G24 units when they are working in daisy chain mode.

| RS232-Control Port| RS232 Port
---|---|---
G24 unit 1| To PC/Laptop| To RS232-Control port on unit2
G24 unit 2| To RS232 port on unit1| To RS232-Control port on unit3
G24 unit 3| To RS232 port on unit2| To RS232-Control port on unit4
G24 unit 4| To RS232 port on unit3|

Note: Please make sure the serial cable between G24 units is cross wired. Tx to RX, G to G and RX to TX
Serial Ports Connection

HDMI Cables Connections
HDMI Cables Connections

Connect all the inputs with video sources and outputs with video wall screens using professional AV HDMI cables.

Setup in the Software

Run the G24 software and connect through RS232-control on device 1 and software will detect all 4 G24 and display 16 outputs in the software like below.
Software Setup

In Video Wall, set up the desired video wall layout by choosing the correct Rows and Columns in Video Wall Setting.
Software Setup

Network Setting

Network Setting

Users can find all the device network information in this section and do the modification if needed.

Users can change the IP address of this unit in this section to fit the network requirement of controlling system.

The device port here is for TCP/IP controlling from any 3rd party controller. Default is 23 and recommend to keep it unchanged unless it is necessary.

Command Lines

All the ASCII commands given in this section use the following RS232 port settings:

  • Baud Rate: 57600
  • Data Bits: 8
  • Parity: None
  • Stop Bits: 1

All the ASCII RS232 commands given in this section can also be sent to the LAN port using the following settings:

  • Default IP Address: 192.168.0.247
  • Default Network Mask: 255.255.255.0
  • Default Gateway: 192.168.0.1
  • Port: 23

Notes:

  • All commands in this section are always terminated with the ASCII carriage-return character, 0x0d. This is represented by the symbol in each command.
  • All responses are always terminated with the ASCII carriage-return and line-feed sequence (0x0d 0x0a).
  • All spaces shown in the command are required. Lowercase letters are used as value placement indicators, the required value or identifier is given in the Details panel for each command.

Recall/Save Preset Layouts of Video Wall

Operation type(3 byte)| Spacer (1 byte)| Target (N bytes)| Spacer (1 byte)| Command type(10 bytes)| Command parameters(1/2/3 bytes)| Command tail (1 byte)
---|---|---|---|---|---|---
SET/GET| Space| SYS| Space| ROUTE- MODE| x/xx/xxxx is the mode value| 8This is ASCII carriage return 0x0d

A. GET (Recall) the route mode saved before:
For example, GET (Recall) the video wall preset layout 1
Send: GET SYS ROUTE-MODE 1
Receive: SYS ROUTE-MODE 1

B. SET (Save) current route to a mode:
For example: SET (Save) current layout to preset layout 1
Send: SET SYS ROUTE-MODE 1
Receive: SYS ROUTE-MODE 1

Matrix Video Routing

Operation type (3 byte)| Spacer (1 byte)| Target (N bytes)| Spacer (1 byte)| Command type (10 bytes)| Command parameters (N bytes)| Command tail (1 byte)
---|---|---|---|---|---|---
SET| Space| INx/INxx/INxxx
x is the input port number
For example, IN1/IN01/IN001| Space| VIDEO| OUTa [OUTb
OUTc …] or ALL| This is ASCII carriage return 0x0d

Set video route: Input port-x/xx/xxx switch to output port-a/b/c…, or all output ports
For example: SET video route: Input port 1 switch to output port 1
Send: SET IN1 VIDEO OUT1
Receive: IN1 VIDEO OUT1

For example: SET video route: Input port 1 switch to all output ports
Send: SET IN1 VIDEO ALL
Receive: IN1 VIDEO ALL

Audio out Selection

Operation type (3 byte)| Spacer (1 byte)| Target (N bytes)| Spacer (1 byte)| Command type (10 bytes)| Command parameters (N bytes)| Command tail (1 byte)
---|---|---|---|---|---|---
SET| Space| INx/INxx/INxxx
x is the input port number
For example, IN1/IN01/IN001| Space| AUDIO- ROUTE| LR| This is ASCII carriage return 0x0d

Set audio from input x to LR and TOSLINK out
For example: SET audio from Input port 1 LR and TOSLINK out
Send: SET IN1 AUDIO-ROUTE LR
Receive: IN1 AUDIO-ROUTE LR

Choose Input Source for B/MAIN Output Port

Operation type (3 byte)| Spacer (1 byte)| Target (N bytes)| Spacer (1 byte)| Command  type (10 bytes)| Command parameters (N bytes)| Command tail (1 byte)
---|---|---|---|---|---|---
SET| Space| INx/INxx/INxxx
x is the input port number
For example, IN1/IN01/IN001| Space| LOOP- OUT| MAIN| This is ASCII carriage return 0x0d

Choose Input Source for B/MAIN Output Port
For example: SET video from Input port 2 to B/MAIN loop out
Send: SET IN2 LOOP-OUT MAIN
Receive: IN2 LOOP-OUT MAIN

Read Device IP Address

Operation type (3 byte)| Spacer (1 byte)| Target (N bytes)| Spacer (1 byte)| Command type (10 bytes)| Command parameters (N bytes)| Command tail (1 byte)
---|---|---|---|---|---|---
GET| Space| SYS| Space| IP| | This is ASCII carriage return 0x0d

For example, GET the device IP (MAC: A64C5EE4E2FB)
Send: GET SYS IP
Receive: SYS IP A64C5EE4E2FB STATIC,192.168.0.247,255.255.255.0,192.168.0.1

Troubleshooting

No Connection

  1. Ensure the G24 HDMI is powered up
  2. Ensure the PC and G24 HDMI at the same IP group
  3. Ensure the right connection mode is selected (IP or RS232)
  4. No Signal sign or black screen will be shown on screen when no video input is applied.

No Output

  1. Ensure the video source is on
  2. Ensure the video source device sends the signal out (G24 HDMI INPUT statue LED light will be on if input video signal presents)

Black screen

  1. Ensure the G24 HDMI and screens are powered up
  2. Ensure the connection to screens are OK
  3. Ensure the screens on correct channel (DVI or HDMI)
  4. Ensure that the inputs are assigned correctly (i.e. Input 1 on Output 1, Input 2 on Output 2 etc.

Support

SEADA Technology Ltd
Oak Tree Park
Burnt Meadow Road
Moons Moat North Industrial Estate
Redditch
Worcestershire
B98 9NW
United Kingdom
Email: sales@seada.co.uk
Phone: +44 (0)1527 584364
Fax: +44 (0)1527 962998

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