SGM Q-8 Q-Series LED Floodlight User Manual
- June 8, 2024
- SGM
Table of Contents
- dimensions
- Safety information
- Before installing this product
- Overview
- Preparing for installation
- Installing / rigging the Q-8
- Tilt Lock
- Connecting AC power
- Configuring the device
- Connecting to a DMX control device
- Configuring the device for DMX control
- Q-8 Connection Diagram
- Fixture properties
- Individual fixture settings
- RDM
- Troubleshooting
- Maintenance
- Fixtures and accessories
- Support hotline
- Approvals and certifications
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SGM Q-8 Q-Series LED Floodlight User Manual
dimensions
All dimensions in millimeters and inches. Drawing not to scale.
his manual covers installation, use, and maintenance of the SGM Q-8. A digital version is available at www.sgmlight.com, or upon request via
Safety information
WARNING
Read the following safety precautions carefully before unpacking, installing,
powering, or operating the device.
SGM luminaries are intended for professional use only. They are not suitable for household use. Les luminaires SGM domestique. à usage . This product must be installed in accordance with the applicable installation code by a person familiar with the construction and operation of the product and the hazards involved.
DANGER Risk of electric shock. Do not open the device.
- Do not open the device; there are no user-serviceable parts inside.
- Ensure that power is cut off when wiring the device to the AC mains supply.
- Ensure that the device is electrically connected to earth (ground).
- Do not apply power if the device or mains cable is in any way damaged.
- Do not immerse the fixture in water or liquid.
WARNING Take measures to prevent burns and fire.
- Install in a location that prevents accidental contact with the device.
- Install only in a well-ventilated space.
- Install at least 0.3 m (12 in.) away from objects to be illuminated.
- Install only in accordance with applicable building codes.
- Ensure a minimum clearance of 0.3 m (12 in.) around the cooling fans.
- Do not paint, cover, or modify the device, and do not filter or mask the light.
- Keep all flammable materials well away from the device.
- Allow the device to cool for 15 minutes after operation before touching it
CAUTION: Exterior surface temperature after 5 min. operation = 47 °C (117 °F). Steady state = 60 °C (140 °F).
WARNING Take measures to prevent personal injury.
- Do not look directly at the light source from close range.
- Take precautions when working at height to prevent injury due to falls.
- For a temporary installation with clamps, ensure that the quarter-turn fasteners are turned fully and secured with a suitable safety cable.
- For elevated installations, secure the fixture with suitable safety cables and always comply with relevant load dimensioning, safety standards and requirements.
- The standard safety wire cable must be approved for a safe working load (SWL) of 10 times the weight of the fixture, and it must have a minimum gauge of 4 mm.
Before installing this product
Please visit the SGM official website at www.sgmlight.com for the latest version of this user manual / safety information leaflet. Due to continuous improvements, the instructions may change without notice. SGM always recommends the latest available firmware version from www.sgmlight.com.
External cleaning and visual inspection of the fixture
All users of SGM luminaires should regularly clean those parts of the luminaire directly exposed to the elements, such as the external housing and front lenses. Additionally, all owners of SGM luminaires must periodically check the external housing of the luminaire for structural breaks, components in bad shape, cracked lenses, or loose screws. To ensure proper operation, but also to prevent the risk of potential accidents, do not use the luminaire if the lens, housing, or power cables are damaged. If parts of the luminaire appear to be missing, cease use immediately and contact SGM support.
Wiring and conduit / containment
SGM luminaires supplied with power and data cable leads are not intended for installation in permanently installed conduit or containment. When installing luminaires in a permanent installation, ensure cable leads are installed as a service loop to an appropriately rated junction box using suitable cable strain reliefs / glands. All installed luminaires must be securely mounted and service loop appropriately protected for installation location. All electrical wiring and connections should be completed by a qualified electrician.
Safety Precautions
When using electrical equipment, basic safety precautions should always be followed including the following:
- Do not mount near gas or electric heaters.
- Permanently installed equipment should be mounted in locations and at heights where it will not readily be subjected to tampering by unauthorized personnel.
- The use of accessory equipment not recommended by the manufacturer may cause an unsafe condition.
- Do not use this equipment for other than intended use.
- Refer service to qualified personnel or authorized service centers.
- Do not look directly into the beam for long periods of time, when the fixture is on.
- The luminaire shall, under no circumstance, be covered with insulating material of any kind.
READ AND FOLLOW ALL SAFETY INSTRUCTIONS.
Overview
The Q-8 RGBW LED is a luminaire with high output, designed for multiple applications, including applications where wireless operation is essential.
Q-8 features
- Powerful RGBW LED Flood Strobe Blinder.
- A strobe light, a flood light, a pixel light, and a blinder with a non fading continuous output.
- IP66 rating enables operation in all kinds of environmental settings and in temperatures from -40° C to 50° C.
- Fully adjustable CTC from 2,000 K to 10,000 K for all colors.
- Built-in wireless DMX and preset-able standalone programs.
- Fully RDM implemented.
- Integrated handle eases the transport, rigging, and positioning of the luminaire.
- Rubber feet meant for delicate surfaces, while at the same time prevent fixture from slidin
Parts identification and terminology
-
A: Strobe Blinders
-
B: Q Section
-
C: Q-8 Tilt lock
-
D: Cooling fans
-
E: Control panel (POI n/a)
-
F: OLED Display (POI n/a)
-
G: Rubber feet
-
H: GORE-TEX membrane
-
I: DMX in and out
-
J: Power in and out
-
K: Handle
-
L: Barndoors attachment points (x2)
-
M: Safety wire attachment point
-
N: Holes for Omega bracket / M-10 screws (x6)
-
O: Q-8 POI Tilt lock (POI only)
-
P: LED indicator (POI only)
Preparing for installation
Unpacking
Unpack the device and inspect it to ensure that it has not been damaged during transport. The Q-8 is shipped with:
- 1 x Input power cable, 2 m/78 in.
- Two Omega brackets with 1/4-turn fasteners.
- Safety information leaflet.
Location / application
The fixture is IP66-rated and designed for both indoor and outdoor installations. This means that it is protected from:
- Dust, to the degree that dust cannot enter the device in sufficient quantities as to interfere with its operation.
- High pressure water jets from any direction.
When selecting a location for the device, ensure that
- It is situated away from public thoroughfares and protected from contact with people.
- It is not immersed in water or exposed to high-pressure water jets.
- It has adequate ventilation.
When using the fixture for outdoor events, ensure that
- For wireless DMX or standalone operation, the protective cover is securely mounted in any unused DMX connectors in order to ensure the IP rating.
- For cabled DMX operation, the DMX out of the last fixture is terminated with a 120-ohm resistor between pin 2 and 3 (according to the RS485 standard), and the DMX out is properly sealed, in accordance with the ingress protection (IP) requirements. A maximum of 32 fixtures can be connected to the same DMX link.
Transportation
Always use the supplied packaging or suitable flight case for transportation
and storage. Never carry the fixture by connected cables or wires; use the
handle.
Installing / rigging the Q-8
All SGM luminaries have locking points in the base for installation and rigging. The distance between the points from center to center is always 106 mm ( See figure 2 for more measurements). The base of the standard fixtures always includes 1/4 turn fastener camlocks to mount the omega brackets. The standard Q-8 may be installed in any orientation and it might take up to three omega brackets per fixture. Always use the supplied omega brackets to rig the fixture and lock the bracket with the 1/4-turn fasteners.
PLEASE NOTE
The 1/4-turn fasteners are only locked when turned fully clockwise.
Depending on the structure, please use appropriate and secure methods for
mounting the Omega brackets.
Figure 2: Dimensions for Q-8 base locking points
Rigging process using SGM Omega brackets
Start the rigging process by blocking the lower working area, and make sure the work is performed from a stable platform.
- Check that the clamp/bracket is undamaged and can bear at least 10 times the weight of the fixture. Check that the structure can bear at least 10 times the weight of all installed fixtures, lamps, cables etc.
- Bolt the clamp/bracket securely to the omega bracket with a M12/ ½” bolt (min. grade 8.8) and a lock nut.
- Align the omega bracket(s) with two 1/4 turns of the Q-8 base. For standard Omega Bracket, insert the fasteners into the Q-8 base bracket, and turn both levers a full 1/4-turn clockwise to lock.
- Working from a stable platform, hang the fixture on a truss or other structure. Tighten the clamp/bracket.
- Install a safety wire that can bear at least 10 times the weight of the fixture. The safety wire attachment point is designed to fit a carabiner AISI316 grade.
- Verify that there are no combustible materials, cables, or surfaces to be illuminated within 0.3 m (12 in) of the fixture.
- Check that there is no risk of the head/yoke colliding with other fixtures or structures.
Figure 3: Base with omega bracke
WARNING Always secure an elwevated Q-8 with a safety wire
Fasten a safety wire (not shown) between the load-bearing support structure and the safety wire attachment point on the device (See figure 4). The safety cable (not included in the package) must:
- Bear at least 10 times the weight of the device (SWL).
- Have a minimum gauge of 4 mm.
- Have a maximum length (free fall) = 30 cm (12 in).
Figure 4: Safety wire attachment point
CAUTION
Always use a safety wire. Make sure the slack of the safety wire is at a
minimum. Never use the handle for secondary attachment.
Tilt Lock
In standard versions, there is no need for any special tools to adjust the tilt angle. Take the following steps for adjusting the tilt in standard Q-8:
- Loosen both the tilt knobs (one on each side) by turning them counter clockwise.
- Adjust the tilt to the desired angle and hold it.
- Lock the position by re-tightening both tilt lock knobs clockwise.
Figure 5: Tilt lock
If you feel resistance when tilting the fixture, you might not have loosened the tilt lock knobs enough.
CAUTION
If the fixture has been operating, always allow it to cool down for 15
minutes before handling.
Exterior surface temperature after 5 min. operation = 47 °C (117 °F). Steady
state = 60 °C (140 °F). Tilt Lock Pitch angle indicator
Angle indicator
The Q-8 comes with a degree indicator ranging from -120° to 120°, whicheases
the adjustment to the desired tilt. The angle indicator in the wheel shows the
current angle of inclination.
Connecting AC power
The Q-8 can operate on any 100–277 V, 50/60 Hz AC mains power supply. Connect
a Q-8 standard to AC power using the supplied 8 mm cable (See figure 6) with a
power connector or similar with a maximum of 20 A to ensure the correct
ingress protection (IP rating). The fixture must be grounded/earthed and able
to be isolated from AC power. The AC power supply must incorporate a fuse or
circuit breaker for fault protection
Figure 6: Q-8 Power cable (8mm)
The power cable’s color coding is given in figure 7:
- Connect the black wire to live.
- Connect the white wire to neutral.
- Connect the green/yellow wire to ground (earth).
Wire | Color | Symbol | Conductor |
---|---|---|---|
Black | L | live | |
White | N | neutral | |
green/yellow | or | ground (earth) |
Figure 7: Connecting AC Power
For a temporary outdoor installation, the mains cable must be fitted with a
grounded connector, intended for exterior use. For permanent installations,
have a qualified electrician to wire the mains cable directly to a suitable
branch circuit. The junction’s ingress protection (IP) rating must be suitable
for the location. Always use a junction box with a proper IP class suitable
for the environment.
When installing standard type C circuit breakers, there will be no
limitations due to the fixture’s in-rush current. For assistance with
alternative configurations, contact your SGM representative.
PLEASE NOTE
The protective caps must be securely mounted on any unused DMX and power
connectors in order to maintain the ingress protection (IP rating).
CAUTION
Do not connect the fixture to an electrical dimmer system, as doing so may
cause damage.
Configuring the device
The Q-8 can be set up by using the control panel and OLED multiline display on
the fixture’s head or through RDM. The OLED display is the human interface of
the fixture, as it displays the current status and menu of the fixture. The
display panel (See figure 8) can be used to configure individual fixture
settings, check the fixture’s wireless status, confirm the firmware version,
and read error messages. The complete list of the menu and all commands
available are listed in “Control menu” on page 14. Before turning on the Q-8,
make sure the power in the cable is properly connected. To turn off the
device, simply disconnect power in the cable. When the fixture is powered on,
it boots and resets before displaying the currently selected operating mode
and the DMX start address. Navigate through the menus and options using the
arrow buttons, and select items using the ENTER
button.
Figure 8: OLED display and control panel
Using the display panel
- Press the ‘ENTER’ button to access the menu or make a selection.
- Press the arrow buttons to scroll up and down in the menus.
- Press the ‘ESC’ button to take a step back in the menu.
Display
The OLED is illustrated in figure 9.
- A – Operational mode (quick color, stand-alone, or DMX mode).
- B – DMX address.
- C – External data indicator (if DMX control is active).
- D – External data protocol (CRMX™ or DMX).
- E – Next available DMX address, depending on the fixture’s DMX footprint.
Please note: by default, the fixture is set to be controlled in DMX mode.
Error Indicator
If any errors are detected, the message ‘ERR’ will be shown in the display
for easy detection. To read the error message, select ENTER → INFO → ERRORS in
the menu.
Shortcuts
- ESC + ENTER: Press ENTER to confirm factory defaults.
- ESC + UP: Display OFF.
- ESC + DOWN: Set up new DMX address; keep ESC and press ENTER to confirm.
- UP + DOWN arrows simultaneously = flip the display upside-down
Connecting to a DMX control device
The Q-8 is controllable using a DMX control device, and it can be connected
using either a DMX cable, or via the fixture’s built-in CRMX wireless receiver
system. When using a cabled DMX system, connect the DMX-In cable to the input
connector and DMX-Out cable to the output, both on the rear of the fixture’s
base (chassis mounted male and female 5-pin XLR plugs). For outdoor
installations, use only IP-rated XLR connectors suitable for outdoor use. In
standard fixtures, if using a wireless DMX system, remember to use the
protective caps in any unused DMX connector in order to maintain the fixture’s
IP rating.
NOTE: SGM fixtures provide a passive DMX Thru signal as DMX Out instead
of an active output signal.
Wireless DMX
The Q-8 is designed to look for wireless transmitters in ‘connect’ state when
this option is not yet enabled. To connect the Q-8 to a wireless transmitter:
- Log off the currently paired wireless transmitter – see below “Disconnecting a wireless transmitter”.
- Press the connect button on the wireless transmitter.
- Confirm that the fixture has paired with the wireless transmitter.
Disconnecting a wireless transmitter
To disconnect the fixture from the currently paired wireless transmitter, go
to SETTINGS → WIRELESS DMX → LOG OFF in the menu.
Signal priority
The Q-8 can be paired to an active wireless transmitter simultaneously, when
connected to a cabled DMX. The fixture will prioritize cabled DMX over
wireless DMX. The active input type is displayed under the wireless signal
strength indicator. The signal strength can be also checked via RDM data by
using an external RDM device (e.g. the SGM A-4).
Configuring the device for DMX control
About DMX
The Q-8 can be controlled using signals sent by a DMX controller on a number
of DMX channels. DMX is the USITT DMX512-A standard, based on the RS-485
standard. The signal is sent as DMX data from a console (or a controller) to
the fixtures via a shielded twisted pair cable designed for RS 485 devices.
The cables can be daisy chained between the fixtures, and up to 32 fixtures
can be connected to the same DMX link. Up to 300 meters (1000ft.) of cable is
achievable with high quality DMX cables. In installations with standard
fixtures, remember that all DMX links must be terminated in the last fixture
by connecting a DMX termination plug to the last fixture´s 5 pin DMX out
connector.
PLEASE NOTE
- Standard microphone cable is not suitable for transmitting DMX.
- Up to 32 fixtures can be linked to the same DMX chain. Additional fixtures will overload the link.
- The last fixture must always be fitted with a DMX termination plug to the fixture’s DMX out.
DMX Start address
The Q-8 can be operated in different DMX modes. For any of the modes, the
first channel used to receive data from a DMX control device is known as the
DMX start address. For independent control, each Q-8 must be assigned its own
DMX start address. For example, if the first standard Q-8 is set to 27ch CTC
DMX mode with a start DMX address of 113, the following Q-8 in the DMX chain
should then be set to a DMX address of 140. As the first fixture uses all the
first 27 DMX channels, including channel 113, the next available channel is
140 (113+27=140 >> 140). If two or more fixtures of the same type have the
same DMX address, and are set to the same mode, they will behave identically.
Incorrect settings will result in unpredictable responses from the lighting
controller. Address sharing can be useful for diagnostic purposes and
symmetrical control.
NOTE
When using power link connection, make sure the maximum power capacity is not
exceeded in order to avoid short circuit and damaging of the fixture.
Set/edit DMX address
The DMX address is shown on the OLED display in the control panel. To change
the address setting, press the up and down arrows. When the desired address is
displayed, press ENTER to save the setting. For your convenience, the next
available DMX address is displayed to the right. Note that channel spacing is
determined by the number of channels of the DMX mode. See the instructions on
how to use the display panel in “Configuring the device” on page 9 The Q-8
also offers the option to set the DMX address through RDM.
DMX modes
The Q-8 operates in different modes. All DMX charts are available at
www.sgmlight.com under the respective products or
upon request via support@sgmlight.com.
Q-8 Connection Diagram
Figure 11: Q-8 connection diagram
Using standalone operation
The fixture can be pre-programmed to perform a series of up to 24 scenes,
which the fixture will be playing in a continuous loop. Up to three standalone
programs can be defined and run from the menus, and one of the programs can be
set to run by default whenever the fixture is powered on. Each of the three
available standalone programs contains 24 user definable scenes with its own
RGB and shutter settings. Each scene has a definable fade-in time for the
transition from one color to the next, and a wait (static) time of up to 120
minutes and 59 seconds. To define a standalone program, press ENTER → MANUAL →
EDITOR. The standalone mode of the fixture’s startup is enabled by selecting:
ENTER → SETTINGS → STARTUP MODE → SELECT STARTUP MODE → STANDALONE. To select
the fixture’s startup program, press: ENTER → SETTINGS → STARTUP MODE →
STARTUP PROGRAM. The chosen program will run its length cyclically whenever
the fixture is powered on. To run an internal program, go to: ENTER → MANUAL →
RUN PROGRAM. To stop an active internal program, go to: ENTER → MANUAL → STOP
PROGRAM.
Figure 12: Standalone operation
PLEASE NOTE
The fixture will not be playing the pre-programmed scenes if it is receiving
DMX signal Using standalone operation
Setting a static color manually
The Q-8 can be configured to display a predefined and static color. To set up
a static color, select ENTER → MANUAL → QUICK COLOR EDITOR. Note that once the
MANUAL → QUICK COLOR EDITOR settings are changed, the fixture is set by
default to automatically start in quick color mode, whenever it is powered on.
This can be reset through the menu SETTINGS → STARTUP MODE → SELECT STARTUP
MODE.The current quick color program can always be stopped by selecting MANUAL
→ STOP PROGRAM in the menu. See “Control menu” on page 14 for detailed
information about the manual menu
Fixture properties
Factory default
When restoring factory defaults in the Q-8, the following settings will be set:
- DMX address = 1.
- DMX mode = Default mode (27 channel).
- Startup mode = DMX.
- Display saver = Off.
- Flip screen = Off.
- RDM device label set to = Fixture type name.
- Internal program reset.
Effects
The Q-8 is a luminaire with RGBW panels and white LED stripes (see figure 13).
A total of eight individually controllable segments, four of which generate
wide-ranging color effects and pixel-mapping combinations, and four for
dedicated white strobe blinders.
High-speed strobe effect
The Q-8 features two stripes of dedicated strobe light. These strobes have
multiple modes, including: random strobe, pulse effects and pulse effects with
variable speed.
Beam angle
The standard Q-8 offers a native 110º beam angle in the Q section, and a
native 84º beam angle in the strobe blinders. These can be modified using
different optional magnetic holographic filter frames and barndoors.
Individual fixture settings
Flipping the OLED display
If the fixture is installed hanging upside down, it might be useful to flip
the display so that it is easier to read. To flip the display, press ENTER and
select SETTINGS → FLIP DISPLAY, or press the up and down buttons on the
control panel at the same time.
Setting the OLED display saver
By default, the OLED display turns off after a short period when the control
panel is not in use. The display can also be set to dim down. Pressing any key
will always turn on the display or restore it to normal brightness. To
configure the display settings, press ENTER → SETTINGS → DISPLAY SAVER.
NOTE: To avoid the risk of display deterioration caused by long term use, it is recommended to select the setting → DISPLAY OFF.
Setting the fan mode
For operating environments where low-noise is a requirement or where the fixture will be operating in high temperatures, it is possible to adjust the default fan speed by going to SETTINGS → FAN MODE in the menu.
Control menu
Level 1 | Level 2 | Level 3 | Function |
---|---|---|---|
Mode | Select Mode | – | Select DMX mode. |
Info | Product Type | – | Displays product type. |
Firmware Version | – | Displays installed firmware version. | |
Hardware Revision | – | ||
Serial Number | – | Displays SGM serial#. | |
RDM ID | – | Displays RDM ID (Unique RDM ID for identification). | |
DMX View | Up to 504 DMX addresses | Displays received DMX levels. | |
Temperatures | MAIN TEMP | Displays fixture temperatures. |
RGB L TEMP
RGB R TEMP
STROBE LB TEMP
STROBE RB TEMP
STROBE LT TEMP
STROBE RB TEMP
HUMIDITY BASE
HUMIDITY HEAD
VOLTAGE 50V
VOLTAGE 16V
WIRELESS SIGNAL
WIRELESS PAIRED
RGBW PWM
FIXTURE DERATING
Power on time| –| Displays fixture total power on time.
LED On Time| –| Displays LED total power on time. (R, G, B, W).
Errors| –| Displays error codes.
Settings| Wireless DMX| Wireless log off| Send Log off command to the CRMX
System.
BRIDGE DMX| Displays strength of the wireless connection.
*Continued from previous page
Level 1 | Level 2 | Level 3 | Function |
---|---|---|---|
Manual | Editor | Program | Currently selected program (1, 2 or 3). |
Scene | Currently selected scene (1-24). | ||
Red | Red value in currently selected scene (0-255). | ||
Green | Green value in currently selected scene (0-255). | ||
Blue | Blue value in currently selected scene (0-255). | ||
Strobe | Strobe blinders intensity (0-255). | ||
Strobe Function | Strobe blinders behaviour (0-20). | ||
Fade Time (Min.) | Fade-in (transition) time to current scene in min. (0-511). | ||
Fade Time (Sec.) | Fade-in (transition) time to current scene in sec. (0-59). | ||
Wait Time (Min.) | Wait (static) time in current scene in min. (0-998). | ||
Wait Time (Sec.) | Wait (static) time in current scene in sec. (0-59). | ||
Test | LED panel test | Test the LED panels of the fixture. | |
Display test | Test the fixture display. |
RDM
Supported RDM functions
The Q-8 features are supported via various RDM functions. RDM (Remote Device
Management) is a protocol enhancement to USITT DMX512 that allows bi-
directional communication between the fixtures and the controller over a
standard DMX line. This protocol will allow configuration, status monitoring
and management.
You will need an RDM controller to get control over the supported parameters. See the tables below for supported RDM functions.
RDM Functions
PID | Actions allowed | Name |
---|---|---|
0x0082 | – | Device Label |
0x0081 | – | Manufacturer Label |
0x00E0 | – | DMX Personality |
0x00E1 | – | DMX Personality description |
0x0200 | – | Sensor Definition |
0x0201 | – | Sensor Value |
0x0080 | – | Device Model Description |
0x0400 | – | Device Hours |
0x0051 | – | Parameter Description |
0x0501 | – | Display Level |
0x0500 | – | Display Invert |
0x0090 | – | Factory Defaults |
PID | Actions allowed | Name |
0x1001 | – | Reset Device |
0x0120 | – | Slot info |
0x0121 | – | Slot Description |
0x0122 | – | Default Slot Value |
0x8626 | SET | CRMX Log Off |
0x8060 | GET | Serial Nr. |
0x8632 | GET/SET | SMPS Calibration |
0x8625 | GET / SET | FAN 0=AUTO 1=LOW2=HIGH 3=FULL |
0x8634 | GET/SET | 0=HOLD 1=LOW2=HIGH 3=Q COLOR |
0x8637 | GET/SET | CRMX Bridge Mode |
Please note: The RDM controller communicates with the fixtures to show only the available sensors for this fixture. The table is subject to change without notice
Sensors
RDM enables various sensor readouts for remote device monitoring. See the
table below for sensors and sensor types
Name | Sensor Type |
---|---|
Mainboard | Temperature |
RGB Left | Temperature |
RGB Right | Temperature |
Strobe Left Bottom | Temperature |
Strobe Right Bottom | Temperature |
Strobe Left Top | Temperature |
Strobe Right Top | Temperature |
Humidity Base | Other |
Humidity Head | Other |
Name | Sensor Type |
Wireless Signal Strength | Other |
Wireless Paired | Other |
Voltage 50 V | Voltage |
Voltage 16 V | Voltage |
RGBW PWM | Other |
Fixture Derating | Other |
Base | Temperature |
Please note: The RDM controller communicates with the fixtures to show
only the available options for each RDM function. The
table is subject to change without notice.
Troubleshooting
Problem | Potential cause(s) | Remedies |
---|---|---|
Fixture does not respond or appears to becompletely dead. | No power to the | |
fixture. | Confirm that the power is switched on, confirm that the cables are |
plugged in. If the cause cannot be detected, contact your local SGM dealer or
support@sgmlight.com
Fixture suddenly turned off.| Power was turned off.| Check the power supply,
switches and breakers.
Fixture suddenly stopped responding.| The wireless transmitter or connections
were discon- nected/tampered with.| Inspect the wireless transmitter and
connections.
DMX cables were disconnected.| Inspect DMX cables.
DMX address changed.| Check settings according to patch.
Fixture operates irregularly / abnormally.| DMX cable polarization is inverted
(pin 2 + 3).| Install a phase-inverter or replace cables.
DMX link is not terminated.| Install a XLR 120 ohm DMX termination at the end
of the DMX link.
Corrupted DMX cable.| Replace or repair defective cables and/or connectors.
The fixture operates an internal program.| Go to MENU → MANUAL → STOP PROGRAM.
A corrupted fixture generates noise/disruptions on theDMX link.| Track and
isolate the corrupted fixture.
Color is uneven.| The minimum values are out of calibration.| Contact your
local SGM dealer or support@sgmlight.com
The SGM Calibration Data-set has been lost.| Contact your local SGM dealer or
support@sgmlight.com
Accessories
The Q-8 can be used with various accessories such as brackets, barndoors,
filter frames, and anti-glare shields. All Q-8 accessories are available at
www.sgmlight.com. You can also contact your local
SGM dealer to learn more.
Barndoors
The Q-8 features 4-way and 8-way barndoors. The barndoors are designed and intended to be mounted on the fixture without the use of any tools. To install the barndoors
- Attach the lower plug-in pins to the bottom part of the Q-8 front.
- Pull the two upper lock pins and fit the upper part of the barndoor in the Q-8 head.
- Release the lock pins and check that they are correctly in place
Figure 20: Q-8 Barndoors
Filter frames
The Q-8 features various optional magnetic, holographic filter frames such as
elliptical diffusers. To install them, it is only required to position the
filter frame in front of the light, and it will quickly snap into place. The
frames are fitted with a safety wire to secure the frame to the handle of the
Q-8.Filter frames and barndoors can both be mounted and work together on the
same fixture.
Figure 21: Q-8 Filter frames
PLEASE NOTE
The barndoors and the filter frames are not intended for permanent outdoor
installations
Anti-glare shields
The Q-8 supports two different types of optional anti-glare shields:
- Full anti-glare shield – covers the full fixture’s opening.
- Half anti-glare shield – covers half of the fixture’s opening.
Using the anti-glare shields will remove any unwanted glare and reflections.
The anti-glare shields are easily mounted by removing the two tilt lock bolts,
one on each side of the fixture. Refit the anti-glare shield in position and
screw both tilt locks bolts again.
Note: The anti-glare shields are suitable for both permanent outdoor and
indoor installations
Figure 22: Full and half anti-glare shields
For further information and other possibilities visit www.sgmlight.com or contact your local SGM dealer.
Maintenance
SGM Vacuum Test kit
The Vacuum Test Kit is an accessory suitable for all SGM IP-rated fixtures,
made for testing the IP validity after having reassembled the fixture. In
order to ensure the IP rating of the Q-8, it’s highly recommended that the
fixture is always vacuum-tested after installing or swapping any part that
might compromise the IP rating, e.g. swapping the front lens.
SGM disclaims liability for any damage occasioned by non-use, or inability to
use the vacuum test kit after reassembling the fixture.
SGM Uploader cable
The SGM USB to DMX cable is an accessory used mainly to update the fixture
with the latest SGM firmware. See below how to update the fixture with the
latest firmware. The SGM Uploader cable is also used for controlling the DMX
values channel by channel through theFirmware Uploader Tool software
(available for download at www.sgmlight.com).
Upgrading the firmware
The firmware installed in the fixture can be identified in different ways:
- When powering on the fixture, the display shows the currently installed firmware version (only standard).
- Go to MENU → INFO → FIRMWARE VERSION (only standard).
- Through RDM (POI and standard).
We recommend that the fixture’s firmware is always up-to-date. The latest
firmware version is available for download under the respective product at
www.sgmlight.com. To update your Q-8 with the
latest firmware, use the SGM USB 5-Pin XLR uploader cable, and a Windows-based
computer with the SGM Firmware Tool software installed (available for download
at www.sgmlight.com)..)
Additionally, the Firmware Tool software offers a simple DMX controller,
featuring 512 DMX channels for test purposes.
Figure 24: SGM Firmware tool
Cleaning
SGM luminaires with IP65 or IP66 rating do not need any cleaning procedures
inside the fixture. However, cleaning the front lens may be needed to achieve
the maximum light output after exposure to dust, sand or dirt. Exterior
housing can also be cleaned to get a better look. To maintain adequate
cooling, fans must be cleaned periodically. Whenever necessary, clean the Q-8
using a soft cloth dampened in a solution of water and mild detergent. Do not
use products that contain solvents, abrasives or caustic agents for cleaning,
as they can cause damage to hardware, cables, and connectors. The level of
cleaning required will vary greatly depending on the operating environment and
installation. Therefore, it is recommended to do frequent check-ups the first
few weeks of operation to see how often cleaning is necessary
Fixtures and accessories
The Q-8 can be used with a variety of accessories. Contact your local SGM dealer to get the latest pricing and news about available accessories. Please note: the products listed below are subject to change without notice.
Ordering information
Q-8 Flood Strobe, Std, BL: P/N: 80031750
Q-8 Flood Strobe, Std, WH: P/N: 80031751
Q-8 Flood Strobe, Std, CU: P/N: 80031752
Q-8 Flood Strobe, POI, BL: P/N: 80251750
Q-8 Flood Strobe, POI, WH: P/N: 80251751
Q-8 Flood Strobe, POI, CU: 52
Q-8 Accessories
4-way barndoors for P-6/: Q-8, medium, BL :83061173
8-way barndoors for P-6/Q-8, medium, BL: P/N: 83061186
Full anti-glare shield, medium, BL: P/N: 83061176
Full anti-glare shield, medium, WH: P/N: 83061177
Half anti-glare shield, medium, BL: P/N: 83061178
Half anti-glare shield, medium, WH : P/N: 83061179
Filter frame for P-6 / Q-8 – medium angle : P/N: 83061170
Filter frame for P-6 / Q-8 – wide angle: P/N: 83061171
Filter frame for P-6 / Q-8 – elliptical horizontal: P/N: 83061168
Filter frame for P-6 / Q-8 – elliptical vertical: P/N: 83061169
Filter frame extender for P-6 / Q-8: P/N: 83061191
DoPchoice Snapbag for Q-8: P/N: 83061189
DoPchoice Snapgrid for Q-8: P/N: 83061190
Omega bracket with ¼ turn bolts, BL: P/N: 83060602
Omega bracket with ¼ turn bolts, WH : P/N: 83061206
28 mm spigot adapter for omega bracket : P/N: 83060639
Flight case for 4 pcs of P-6 / Q-8 incl. accessories: P/N: 82051509
A-4 Art-Net to DMX converter: P/N: 80070217
Power cable with IP connector :P/N: 07860275
SGM USB uploader cable: P/N: 83062011
Vacuum Test Kit : P/N: 83061136
Support hotline
SGM offers 24/7 technical support hotline.
Worldwide: +45 3840 3840
US: +1 407-242-6217
support@sgmlight.com
Approvals and certifications
Conforms to 2014/35/EU: Low Voltage Directive
Conforms to 2014/30/EU: EMC Directive
Conforms to 2011/65/EU: RoHS2 Directive
The information in this document is subject to change without notice. For the latest information, visit www.sgmlight.com
SGM Light A/S
Sommervej 23
8210 Aarhus V
Denmark
Tel: +45 70 20 74 00
info@sgmlight.com
www.sgmlight.com