Govee H7131 Smart Space Heater User Manual

June 8, 2024
Govee

H7131 Smart Space Heater
User Manual

Getting Started

  1. Remove all packaging and ensure the air inlet and outlet are not blocked by foreign objects.
  2. Only plug the heater directly into a 120V wall outlet. Do not use an extension cord.
  3. Ensure the power plug is firmly inserted into the outlet. An abnormal outlet connection may cause overheating.
  4. Place the heater on a firm, flat, and level surface free from obstructions and at least 3ft (1 meter) away from any wall or combustible materials. Note: According to related safety standards, the power indicator should always light red when the heater is working.

Govee Home App
You can access more features using Govee Home App.
Downloading Govee Home App
To download Govee Home App, scan the QR code or search for “Govee” in the Apple App Store® (i0S) or Google Play Store (Android).

https://www.govee.com/apps/qrcode

Note:

  • Choose “Allow- to the permissions requested when opening Govee Home App for the first time. These permissions allow the app’s features to function normally and are not used to record personal, private information.
  • Due to ongoing updates, Govee Home App may be slightly different than shown in this manual. In case of any differences, always follow the in-app instructions.

Pairing with Govee Home App

  1. Turn on your smartphone’s Bluetooth.
  2. Open Govee Horne App, tap the “+” icon in the top right corner and search for “H7131.”
  3. Tap the device icon and follow the on-screen instructions to complete pairing.
    Note:
    • You can use Govee Home App to connect your heater to Amazon Alexa or Google Assistant. Follow the in-app instructions to connect to each voice assistant.
    • Govee Home App is being continually updated and its features do expand.

 Care & Maintenance

Cleaning

To achieve the best performance, clean the heater at least once during the operating season or before storing it when it will not be used for a long period of time.

  • Turn the heater off and unplug it from power, then use a soft damp cloth to clean its body, air inlet, and outlet.
  • Do not submerge the heater in water and never allow water to drip into it.
  • Do not risk your safety to detach the heater to clean its blade. Otherwise, it may damage the heater, shorten its service life, or cause serious danger.

Maintenance
Follow the cleaning instructions and allow all parts to dry completely before storing the heater in a cool, dry place.

Troubleshooting

The troubleshooting section below is for solving frequently asked questions. If your problem persists, please contact customer support.
For Smart Heater

Problem Possible Causes Solution
The heater cannot be turned on. The power cord is not properly plugged into
the outlet. Plug the power cord into a live outlet.
The power plug is hot. The power plug and the outlet are not securely
connected. Securely reinsert the plug into the outlet. If necessary, have a

qualified electrician to check if power plug prongs are intact.
The heater suddenly shuts down when hot air is coming out.| Failed to supply power to the heater. The overheat protection has been
triggered,| Ensure your circuit breaker or fuse is working properly. Unplug from the outlet and cool it down. Check and remove any objects on or adjacent to the heater. Wait 30 minutes before plugging the heater back in.
Tip-over and Motion Protection has been triggered.| Place the heater on a firm and level surface free from obstructions. Keep it upright and turn it on again.
Overheat Protection has been triggered.| Unplug from power and wait for 30 minutes for the heater to cool down before plugging back in. The heater will
automatically turn on again when the surrounding temperature is below 122°F (50°C).
The oscillation fails around 14°F(-10°C).| The characteristics of grease in motor.| Start the oscillation again after turning on the heater for a while.
ECO indicator is flashing.| Temperature sensor fails.| Contact customer support.

For App & Connectivity

1. Cannot connect to Govee Home App.

  • Make sure your smartphone is powered on and is not connected with other Bluetooth devices.

  • Enable the smartphone’s Location Services.

  • Try connecting with another smartphone.

  • Make sure your app is updated to the latest version.

  • Make sure you connect to your Wi-Fi router’s 2.4GHz network and that the network is working correctly.

  • Make sure the Wi-Fi password you entered is correct.

  • Shorten the distance between the heater, Wi-Fi router, and the smartphone.

  • Make sure your heater and the Wi-Fi router are located away from appliances that produce electromagnetic radiation (e.g. microwave ovens, refrigerators, etc.)

  • Ifyou are using a VPN, try turning it off and then connecting the heater.

  • Disable portal authentication for your Wi-Fi network. If portal authentication is enabled, this heater will not be able to access your Wi-Fi network, and setup will fail. Portal authentica- tion means that you need to sign in to your Wi-Fi network through a web page before you can use the Internet.
    2. Cannot find the device on “Bluetooth Device Nearby” page of the app.

  • The heater may be connected with another smartphone. Disconnect it from the other smartphone first.
    3. The heater is offline.

  • Make sure the heater is plugged in and powered on, then refresh “My Devices” page in Govee Home App by swiping down on the screen.

  • Make sure your router is connected to the internet, and your phone’s network connection is working.

  • Ifthe Wi-Fi password has been changed, the heater will automatically go offline. Try connecting it to the network again.

  • Delete the offline heater from Govee Home App, then add and reconfigure the heater again in the app.

Appendix

After-Sales Service

Warranty: 12-Month Limited Warranty Support: Lifetime Technical Support
Email: support@govee.com Official
Website: www.govee.com

Specifications

Model Name H7131
Power Voltage 120V-, 60Hz
Rated Power High: 1500W Medium: TBD Low: TBD
Net Weight TBD
Dimension TBD

Compliance Information

FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) thiS device must ac.Pt any interference received, including interference that may cause undesired operation.
Warning: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harrnful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
FCC ID:2AQA6-H7131 The following importer is the responsible party
Name: GOVEE MOMENTS (US) TRADING LIMITED
Address: 13013 WESTERN AVE STE 5 BLUE ISLAND IL 60406-2448
Email: support@govee.com 
Contact information: https://www.govee.com/support

https://www.govee.com/apps/qrcode
For FAQs and more information,
please visit: Www.govee.com

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