LG LSC27921 Side by Side Refrigerator Owner’s Manual

June 8, 2024
LG

SIDE BY SIDE REFRIGERATOR
OWNER’S MANUAL

LSC27921 Side by Side Refrigerator

Please read this manual carefully before operating your set and retain it for future reference.
Model Name
**color number
LSC27921**
P/No. MFL62306005

WARRANTY

Visit our web site http://www.lg.com
LG Electronics
LIMITED WARRANTY
United States of America
LG Electronics will repair or at its option replace, without charge, your product which proves to be defective in material or workmanship under normal use during the warranty period listed below from the date of original purchase.
This warranty is good only to the original purchaser of the product during the warranty period as long as it is in the U.S. including Alaska, Hawaii, and U.S. Territories.
LG Refrigerator / Freezer Warranty Period

Product Parts Labor
Refrigerator / Freezer 1 year 1 year [In-Home Service (Except Model GR-051)]
Sealed System (Compressor, Condenser, Evaporator) 7 years 1 year [In-Home

Service (Except Model GR-051)]

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVIENCE OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.
Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
THE ABOVE WARRANTY DOES NOT APPLY TO:

  1. Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct house wiring or plumbing, or correction of unauthorized repairs.
  2. Damage to the product caused by accident, pests, fire, floods, or acts of God.
  3. Repairs when your LG product is used in other than normal, single-family household use.
  4. Damage resulting from accident, alteration, misuse, abuse, or improper installation.
  5. Damages caused during and/or after delivery.
  6. Display, discount, or refurbished units purchased with scratches, dents, or defects.

Proof of purchase is required and must be provided to LG in order to validate warranty.
Therefore, these costs are paid by the consumer.
If the product is installed outside the normal service area, any cost of transportation involved in the repair of the product, or the replacement of defective parts, shall be borne by the owner.

CUSTOMER ASSISTANCE NUMBERS

To obtain Warranty Coverage:| Retain your Bill of Sale to prove date of purchase.
A Copy of your Sales Receipt must be submitted at the time warranty service is provided.
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To obtain Product or Customer:| Call 1-800-243-0000 (24 hrs a day, 7 days per week, 365 days per year)
Service Assistance:| Press the appropriate menu option, and have your product type (Refrigerator), model number, serial number, and ZIP/Postal Code ready.
To obtain the nearest Authorized Service Center:| Call 1-800-243-0000 (24 hrs a day, 7 days per week, 365 days per year)
Press the appropriate option, and have your product type (Refrigerator), model number, serial number, and ZIP/Postal Code ready.

IMPORTANT SAFETY INSTRUCTIONS

This guide contains many important safety messages. Always read and obey.
** This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING, or CAUTION. These words mean:
DANGER You will be killed or seriously injured if you do not follow instructions.
WARNING You can be killed or seriously injured if you do not follow instructions.
CAUTION Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or product damage only.
All safety messages will identify the hazard, tell you how to reduce the change of injury and tell you what can happen if the instructions are not followed.
WARNING
** To reduce the risk of fire, electric shock or injury to persons when using your product, basic safety precautions should be followed, including the following. Read all instructions before using this appliance:

  •  NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet.

  • Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

  • When moving your refrigerator away from the wall, be careful not to roll over or damage it in any way.

  • Do not crush or damage the water line.

  • Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

  • Do not allow children to climb, stand or hang on the refrigerator doors or shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

  • Keep fingers out of ‘pinch point’ areas; clearances between the doors and cabinet are necessarily small. Be careful when you open the doors when children are in the area.

  • Unplug your refrigerator before cleaning or making any repairs.
    NOTE: We strongly recommend that any servicing be performed by a qualified individual.

  • Do not store bottles in the freezer compartment, they may break when frozen, causing damage.

  • The refrigerator-freezer should be positioned so that the supply plug is accessible for quick disconnection if an accident happens.

  •  For personal safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

  • This refrigerator must be properly installed in accordance with the ‘Attention Installer’ instructions that were taped to the front of the refrigerator.

  • After your refrigerator is in operation, do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to the extremely cold surfaces.

  • In refrigerator with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes.

  • DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

  • DO NOT refreeze frozen foods which have thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 says: “…You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold below 40 °F (4 °C)”.
    “Thawed ground meats, poultry, or fish that have any off-odor or off-color should not be frozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, get rid of it. The food may be dangerous to eat”.
    “Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods. The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can”.

SAVE THESE INSTRUCTIONS
CAUTION

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
DANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous… even if they will sit for “just a few days”. If you are getting rid of your old refrigerator, please follow the instructions at right to help prevent accidents.

Before you throw away your old refrigerator or freezer:

  • Take off the doors.
  • Leave the shelves in place so that children may not easily climb inside.

CFC DISPOSAL

Your old refrigerator may have a cooling system that used CFCs (chlorofluorocarbons). CFCs are believed to harm stratospheric ozone. If you are throwing away your old refrigerator, make sure the CFC refrigerant is removed for proper disposal by a qualified servicer. If you intentionally release this CFC refrigerant, you can be subject to fines and imprisonment under provisions of environmental legislation. This appliance contains fluid (refrigerant, lubricant), and is made of parts and materials which are reusable and / or recyclable. All the important materials should be sent to the collection center of waste material and can be reused after rework (recycling). To recycle, please contact your local agency.

GROUNDING REQUIREMENTS

IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
WARNING
ELECTRICAL SHOCK HAZARD
FOR PERSONAL SAFETY, this appliance MUST be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord. However, if you still elect to use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States), 3-wire grounding type appliance extension cord having a grounding type plug and outlet, and that the electrical rating of the cord be 15 amperes (minimum) and 120 V.
Use of an extension cord will increase the clearance needed for the back of the refrigerator.
WARNING
REPLACING ELECTRICAL CABLE
If the power cord is damaged, it must be replaced by our service center of qualified LG technician to avoid any risk.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 V ~ 60 Hz only and fused at 15 or 20 amperes. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle which cannot be turned off with a switch or pull chain. Do not use an extension cord. Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded three-prong wall  outlet. Do not, under any circumstances, cut or remove the third (Ground) prong from the power cord.
NOTE: Before performing any type of installation or cleaning turn the control (thermostat, refrigerator control or freezer control, depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (thermostat, refrigerator control or freezer control, depending on the model) to the desired setting.

REFRIGERATOR INSTALLATION

WARNING
EXCESSIVE WEIGHT HAZARD
Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury.
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning type labels, the model and serial number label.
To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol, flammable fluids or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see the Important Safety Instructions section.
Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs.
WARNING
WHEN MOVING YOUR REFRIGERATOR
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.
WARNING
EXPLOSION HAZARD
Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in death, explosion or fire.

INSTALLATION

  1. Avoid placing unit near heat sources, direct sunlight or moisture.
  2. To minimize noise and vibration, the refrigerator MUST be installed on a solidly constructed floor.
  3. Carpeting and soft tile surfaces are not recommended.
  4. NEVER install the refrigerator on a platform or a weakly supported structure.
    5. Install this appliance in an area where the temperature is between 41°F (5°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

NOTE: For proper air circulation, and best cooling and energy consumption results, maintain a minimum distance of 2 inches (5,08cm) from adjacent items and surfaces.

WARNING

  • Be careful when you work with the hinge, base grille, stopper, etc. You may be injured.
  • Do not put hands or metal sticks into air vents, base grille or bottom of the refrigerator. You may be injured or receive an electrical shock.

BASE GRILLE INSTALLATION
To install or replace base grille:

  1. Remove the 2 screws from the bottom front part of refrigerator.
  2. Place base grille into position and insert and tighten screws.

To remove the base grille:

  1. Open the doors (Refrigerator and Freezer).
  2. Once doors are open, remove screws from base grille and remove.
  3. Reattach screws to the base of refrigerator.

HANDLE REMOVAL
You may have to remove the door handles to move the refrigerator through a narrow opening. See instructions below.
NOTE: To avoid damaging door surfaces when moving the refrigerator through narrow openings, it is  ALWAYS recommended to remove the doors as instructed in the next two pages.

  • Loosen the set screws with a 3/32” (2,38 mm) Allen wrench and remove the handle.

NOTE: If the handle mounting fasteners need to be tightened or removed use a 1/4” (6,35 mm) Allen wrench.

WARNING
ELECTRIC SHOCK HAZARD

  • Disconnect electrical supply to the refrigerator before installing. Failure to do so could result in death or serious injury.
  • Do not put hands, feet or other objects into the air vents, base grille, or bottom of the refrigerator. You may be injured or receive an electrical shock.
  • Be careful when you work with the hinge, base grille, and stopper. You may be injured. Before removing the doors, remove the base grille.

REMOVING AND REPLACING REFRIGERATOR DOORS
Before removing the doors, remove the base grille. See BASE GRILLE INSTALLATION for reference.
To remove the right (refrigerator) door:

  1. Open the door. Remove the top hinge cover screw (1).

  2. Use a flat blade screwdriver to pry back the hooks (not shown) of the hinge cover (2) from the top of the refrigerator cabinet. Lift up the cover.

  3. Rotate the hinge lever (3) clockwise. Lift the top hinge (4) free of the hinge lever latch (5).
    NOTE: Regardless of hinge lever type, removal process is the same.

  4. Lift the door from the lower hinge pin.

  5. Place the door, inside facing up, on a nonscratching surface.

CAUTION: When lifting the hinge free of the latch, be careful that the door does not fall forward.
Removing the left (freezer) door with water line connection.

  • Pull up the water feed tube while pressing the area (Figure 1) as shown in the figure below.

NOTE: If a tube end is deformed or abraded, trim the part away. Disconnecting the tube under the door causes about 0.13 gallons (0,5 liters) water to flow out. Put a large container at end of tube to prevent water from draining onto the floor.

  1. Open the door. Remove the top hinge cover screw (1).

  2. Use a flat blade screwdriver to pry back the hooks (not shown) of the hinge cover (2) from the top of the refrigerator cabinet (2). Lift up the cover.

  3. Disconnect all the wire harnesses (3).

  4. Remove the grounding screw (4).

  5. Rotate hinge lever (5) counterclockwise. Lift the top hinge (6) free of the hinge lever latch (7).
    NOTE: Regardless of hinge lever type, removal process is the same.
    CAUTION: When lifting the hinge free of the latch, be careful that the door does not fall forward.

  6. Lift the door from the lower hinge pin being careful to pull the water lines through the lower hinge pin.

  7. Place the door, inside facing up, on a nonscratching surface.

Reinstalling the right (refrigerator) door

  1. Place the door onto the lower hinge pin.

  2. Fit top hinge (4) over hinge lever latch (5) into place. Rotate lever (3) counterclockwise to secure hinge.
    NOTE: Regardless of hinge lever type, reinstallation process is the same.

  3. Hook tab on switch side of corner under edge of wire opening in cabinet top. Position cover (2) into place. Insert and tighten cover screw (1).

Reinstalling the left (freezer) door

  1. Feed the water tubes through the lower hinge pin and place the door onto the lower hinge pin.

  2. Fit top hinge (6) over hinge lever latch (7) and into place. Rotate lever (5) clockwise to secure hinge.
    NOTE: Regardless of hinge lever type, reinstallation process is the same.

  3. Install the grounding screw (4) and connect all the wire harnesses (3).

  4. Hook tab on door switch side of cover (2) under edge of wire opening in cabinet top. Position cover into place. Insert and tighten cover screw (1).

  5. Reconnect the water tubes by inserting the tubes into the connectors.

DOOR ALIGNMENT
Remove the base grille before adjusting the doors. See BASE GRILLE INSTALLATION for reference. Two methods of door alignment are available based on the amount of adjustment needed and installation requirements.
Type 1
Adjusting tool: Flat blade screwdriver
If the freezer compartment door is lower than the refrigerator compartment door, level them by inserting a flat blade screwdriver into the groove of the left leveling leg and rotating it clockwise.

If the freezer compartment door is higher than the refrigerator compartment door, level them by inserting a flat blade screwdriver into the groove of the right leveling leg and rotating it clockwise.

Type 2
Adjusting tools: 5/16” (8 mm) wrench and 3/4” (19 mm) wrench

Using a 3/4” (19 mm) wrench, turn the keeper nut clockwise to loosen the keeper nut.
Using a 5/16” (8 mm) wrench, turn the adjustment hinge pin clockwise or counterclockwise to level the refrigerator and freezer door.
After setting level door, turn the keeper nut counterclockwise to tighten.
v CAUTION: Do not overtight the door adjustment screw. The hinge pin can be pulled out. (Adjustable range of height is a maximum of 1/2” (1.27 cm)).
AFTER LEVELING THE DOOR HEIGHT
Confirm all legs are in contact with the floor.
CONNECTING THE WATER LINE
NOTE: Water line installation is needed when the Automatic Icemaker and/or Water Dispenser features are available on your product.
BEFORE YOU BEGIN
This water line installation is not warranted by the refrigerator or icemaker manufacturer or seller.
Follow these instructions carefully to minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
To prevent burns and product damage, do not hook up the water line to the hot water line.
If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the OFF (O) position.
Do not install the icemaker tubing in areas where temperatures fall below freezing.
When using any electrical device (such as a power drill) during installation, be sure the device is double insulated or grounded in a manner to prevent the hazard of electric shock, or is battery-powered.
All installations MUST be in accordance with local plumbing code requirements.
NOTE: Wear eye protection.

  • If a reverse osmosis water filtration system is connected to your cold water supply, the water line installation is not warranted by the refrigerator or icemaker manufacturer or seller. Follow next instruction carefully to minimize the risk of expensive water damage.
  • If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 PSI (2,8 kg.f/cm² ~ 4,2 kg.f/ cm² , less than 2~3 sec to fill a cup of 7 oz. capacity).

If the water pressure from the reverse osmosis system is less than 21 PSI (1,5 kg .f/cm², more than 4 sec to fill a cup of 7 oz. capacity):

  • Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
  • Allow the storage tank on the reverse osmosis system to refill after heavy usage.
  • If the issue about water pressure from reverse osmosis remains, call a licensed, qualified plumber.

WHAT YOU WILL NEED

  • Copper Tubing, 1/4” (6,35 mm) outer diameter to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square.

To determine how much tubing you need, measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then add 8 feet (2,4 m). Be sure there is sufficient extra tubing (about 8 feet [2,4 m] coiled into 3 turns of about 10” [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.
Be sure that the kit you select allows at least 8 feet (2,4 m) as described above.

  • A cold water supply. The water pressure MUST be between 20 and 120 PSI (1,4 bar and 8,2 bar) on models without a water filter and between 40 and 120 PSI (2,8 bar and 8,2 bar) on models with a water filter.
  • Power drill.
  • 1/2” (12,7 mm) or Adjustable Wrench.
  • Flat head and Phillips screwdrivers.
  • Two 1/4” (6,35 mm) outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator water valve.
  • If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting.
  • Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32”(3,96 mm) at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.

INSTALLATION INSTRUCTIONS
WARNING: Connect to potable water supply only.

  1. SHUTOFF THE MAIN WATER SUPPLY
    Turn on the nearest faucet to relieve the pressure on the line.

  2. CHOOSE THE VALVE LOCATION
    Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.

  3. DRILL THE HOLE FOR THE VALVE
    Drill a 1/4” (6,35 mm) hole in the water pipe using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Take care not to allow water to drain into the drill. Failure to drill a 1/4” (6,35 mm) hole may result in reduced ice production or smaller cubes. NOTE: Licensed plumbers MUST use only cooper tubing NDA tubing #49595 or 49499 or Cross Link Polyethylene (PEX) tubing.

  4. FASTEN THE SHUTOFF VALVE
    Fasten the shutoff valve to the cold water pipe with the pipe clamp.
    NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

  5. TIGHTEN THE PIPE CLAMP
    Tighten the clamp screws until the sealing washer begins to swell.
    NOTE: Do not overtighten or you may crush the tubing. ****

  6. ROUTE THE TUBING
    Route the tubing between the cold water line and the refrigerator.
    Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.
    NOTE: Be sure there is sufficient extra tubing [about 8 feet (2,4 m) coiled into 3 turns of about 10” (25 cm) diameter] to allow the refrigerator to move out from the wall after installation.
    7. CONNECT THE TUBING TO THE VALVE
    Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
    8. FLUSH OUT THE TUBING
    Turn the main water supply on and flush out the tubing until the water is clear. Shut the water off at the water valve after about one quart (1 L) of water has been flushed through the tubing.

  7. CONNECT THE TUBING TO THE REFRIGERATOR
    NOTES:
    • Before making the connection to the refrigerator, be sure the refrigerator power cord is not plugged into the wall outlet.
    • If your refrigerator does not have a water filter, we recommend installing one. If your water supply has sand or particles that could clog the screen of the refrigerator’s water valve, install the filter in the water line near the refrigerator.
    • Do not uses old hoses; only use new hoses provided by the manufacturer.
    1. Remove the plastic flexible cap from the refrigerator connection.
    2. Place the compression nut and ferrule (sleeve) onto the end of the tubing. (See figure 1)
    3. Insert the end of the tubing into the connection as far as possible. While holding the tubing, tighten the fitting.
    CAUTION: Check to make sure that leaks are not occurring in the water line.
    Back of refrigerator Fasten the tubing into the tubing clamp attached to the back of the refrigerator.
    First, loosen the screw fastening the clamp. Next, insert the tubing in the groove. Finally, re-fasten the screw.

  8. PLUG IN THE REFRIGERATOR
    Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.

  9. START THE ICEMAKER
    Set the icemaker power switch to the ON (I) position. The icemaker will not begin to operate until it reaches its operating temperature of 15°F (-9°C) or below. It will then begin operation automatically if the icemaker power switch is in the ON (I) position.

REFRIGERATOR FEATURES

Use this page to become more familiar with the parts and features.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items listed below. The locations of the features shown below may not match your model.

A. Freezer Door Rack| G Dairy Corner For storage of dairy products such as butter and cheese.
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B. Automatic Icemaker| H. Refrigerator Lamp
C. The ice is produced in the icemaker and sent to the dispenser.| I. Water Filter
D. Freezer Lamp| J. Refrigerator Shelf
E. Freezer Shelf| K. Snack Pan For storage of meat or fresh food.
E Drawer| L. Refrigerator Door Rack
F Base Grille| M. Vegetable Drawer

USING YOUR REFRIGERATOR

ENSURING PROPER AIR CIRCULATION
In order to ensure proper temperatures, air MUST flow between the refrigerator and freezer sections.

  • Cool air enters the freezer through the vents located at the top of the compartment and exits through the vents located behind the freezer drawers.
  • Cool air from the freezer section enters the fresh food section through vents located at the top of the compartment. The air moves down throughout the compartment and exits through the vents located behind the crisper drawers. ****
  • Do not block any of these vents with food packages.
    If the vents are blocked, airflow will be interrupted and temperature and moisture problems may occur.

IMPORTANT:
Because air circulates between both sections, any odors formed in one section will transfer to the other. You MUST thoroughly clean both sections to eliminate odors. To prevent odor transfer and dried out food, wrap or cover foods tightly. (See the Food Storage Guide section for details.)
NOTE: If you close the refrigerator door, you may see the freezer door open and close again due to pressure from internal air flow.

PRIOR TO USE

  1. Clean your refrigerator thoroughly and wipe off dust accumulated during shipping.
  2. Install accessories such as ice cube bin, drawers, shelves, etc., in their proper places. They are packed together to prevent possible damage during shipment.
  3. Let your refrigerator run for at least 2 or 3 hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling. Your refrigerator is now ready for use.

CONTROL PANEL FEATURES
Press the button for the desire function to review and select other settings.

LED DISPLAY
The LED display shows the temperature settings, dispenser options, and the water filter door alarm, and status messages.
ICE TYPE
The ICE TYPE is used to select cube, ice or crushed ice.
NOTE: Hold the glass or other container in place for a couple of seconds after dispensing ice or water to catch the last few cubes or drops.
The dispenser is designed not operate while either refrigerator door is open.
FREEZER
Press the FREEZER button to adjust the temperature in the freezer compartment.
REFRIGERATOR
Press the REFRIGERATOR button to adjust the temperature in the refrigerator compartment.
NOTE: The actual inner temperature varies depending on the food status, since the indicated temperature setting is the target temperature an not the actual temperature within the refrigerator.
Initially set the REFRIGERATOR CONTROL at 37 °F (3°C). Leave it at these settings for 24 hours (one day) to stabilize. Then adjust the compartment temperature as ilustrates above.
NOTE: When press simultaneously the FREEZER button and the REFRIGERATOR button for more than 5 seconds, the temperature display will change from Fahrenheit to Celsius or vice versa.
LIGHT/FILTER
The LIGHT/FILTER button controls the lamp in the dispenser, resets the water filter replacement indicator when the filter has been replaced.
The water filter needs replacement once wvery six months. Filter month indicator becomes “0” to let you know when replace filter.
Press and hold the LIGHT/FILTER button for more than 3 seconds to reset the filter month indicator to six after the water filter has been replaced.
ALARM/LOCK
Press this button to control the door-open alarm. Press and hold the ALARM/LOCK button for 3 seconds to lock the dispenser and all the other control panel functions. Press and hold again for 3 seconds to unlock. The ALARM/LOCK button also controls the door alarm that sounds three times in 30 seconds intervals when a compartment door is left open for more than 60 seconds. The alarm stop sounding when the door is closed. Press the ALARM/LOCK button once to activate or deactivate the door alarm function.
DISPLAY OFF MODE
To activated Display Off Mode press and hold ICE PLUSand FREEZER key over 5 seconds until lights will turn on and after 20 seconds of inactivity the lights will turn
off automatically. To exit Display Off Mode press and hold ICE PLUS and FREEZER key over 5 seconds until lights will tilt. Display Off Mode doesn not affect the
temperature control settings of the unit.

  1. Ice type indicator
    Shows the type of ice, crushed or cube, or water that the dispenser will dispense.

  2. Freezer temperature control
    Shows the temperature in the freezer, Celsius or Fahrenheit.

  3. Refrigerator temperature
    Shows the temperature in the refrigerator, Celsius or Fahrenheit.

  4. Ice Plus
    When this button is on the screen will show this has been activated.

  5. Dispenser light
    When this button is in function on the light will show this has been activated. When the dispenser light is on the display will indicate this feature.

  6. Door alarm indicator
    This indicator shows that the door-open warning alarm is activated.

  7. Water filter status
    This light shows the filter’s status. See the filter’s configurations.

  8. Lock status
    This light shows the actual status of the control panel, in which the lock function is on.

DIAGNOSIS FUNCTION (FAILURE DETECTION)
Diagnosis function automatically detects failure during the normal use of refrigerator.
If you refrigerator fails, do not turn off the power.
Instead, contact a local Authorized service center or call our support line for assistance. Turning off the appliance will make it more difficult for the service technician to determine the problem.
ADJUSTING CONTROL SETTINGS
Give the refrigerator time to cool down completely before making final adjustments. It is best to wait 24 hours before doing this. The initial settings mentioned in CONTROL PANEL FEATURES section should be correct for normal household refrigerator use.
The refrigerator control functions as the thermostat for the entire appliance (refrigerator and freezer sections).
The colder the setting, compressor will the longer the run to keep the temperature colder. The freezer control adjusts the cold air flow from the freezer to the refrigerator. Setting the freezer control to a lower temperature keeps more cold air in the freezer compartment to make it colder.
If you need to adjust temperatures in the refrigerator or freezer, start by adjusting the refrigerator and allow 24 hours for the temperature to stabilize. If it is too warm or too cold, then adjust the freezer control. Use the settings listed in the chart below as a guide. Always remember to wait at least 24 hours between adjustments.

CONDITION/REASON: RECOMMENDED ADJUSTMENT:

REFRIGERATOR section too warm
–Door opened often
–Large amount of food added
–Room temperature very warm| Set the Refrigerator control to the next colder level; wait 24 hours for the new setting to take full
effect before making another adjustment.
FREEZER section too warm/ice not made fast enough
–Door opened often
–Large amount of food added
–Very cold [room 55°F (13°C)] room temperature (Compressor does not cycle often enough).
–Heavy ice usage
–Air vents blocked by items| Set the Freezer control to the next colder level; wait 24
hours for the new setting to take full effect before making another adjustment.
Move items out of airstream
REFRIGERATOR section too cold
–Controls not set correctly for your conditions| Set the Refrigerator control to the next warmer level; wait 24 hours for the new setting to take full
effect before making another adjustment.
FREEZER section too cold
–Controls not set correctly for your conditions| Set the Freezer control to the next warmer level; wait 24
hours for the new setting to take full effect before
making another adjustment.

ICEMAKER OPERATION
WARNING
PERSONAL INJURY HAZARD
Avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. DO NOT place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.
A newly-installed refrigerator may take 12 to 24 hours to begin making ice.

The icemaker will produce 8 cubes per cycle, approximately 100-120 cubes in a 24 hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.
If the refrigerator is used before the water connection is made to the icemaker, set the power switch to OFF (O). Throw away the first few batches of ice to allow the
water line to clear.
Be sure nothing interferes with the sweep of the feeler arm. When the bin fills to the level of the feeler arm, the icemaker will stop producing ice.
It is normal for several cubes to be stuck together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale, and shrink.
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

ITEMS HOW TO STORE
Butter or margarine Keep opened butter in a covered dish or closed

compartment. When storing an extra supply, wrap in freezer packaging and freeze.
Cheese| Store in the original wrapping until you are ready to use it. Once opened, rewrap tightly in plastic wrap or aluminum foil.
Milk| Wipe milk cartons. For best storage, place milk on interior shelf, not on door shelf.
Eggs| Store in original carton or on interior shelf, not on door shelf.
Fruit| Wash, let dry, and store in refrigerator in plastic bags or in the crisper. Do not wash or hull berries until you are ready to use them. Sort and keep berries in their original container in a crisper drawer, or store in a closed and sealed paper bag on a refrigerator shelf.
Leafy vegetables| Remove store wrapping and trim or tear off bruised and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper drawer.
Vegetables with skins (carrots, peppers)| Place in plastic bags or plastic container and store in crisper drawer.
Fish| Use fresh fish and shellfish the same day purchased.
Leftovers| Cover leftovers with plastic wrap or aluminum foil. Plastic containers with tight lids can also be used.

STORING FROZEN FOOD
NOTE: For further information about preparing food for freezing or food storage times, check a freezer guide or a reliable cookbook.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and
also dry out frozen food.
Packaging recommendations:

  • Rigid plastic containers with “tight-fitting lids”
  • Straight-sided canning/freezing jars
  • Heavy-duty aluminum foil
  • Plastic-coated paper
  • Non-permeable plastic wraps
  • Specified freezer-grade self-sealing plastic bags

Follow package or container instructions for proper freezing methods.
Do not use

  • Bread wrappers
  • Containers without tight lids
  • Wax paper or wax-coated freezer wrap
  • Thin, semi-permeable wrap

CAUTION: Do not keep beverage cans or plastic food containers in the freezer compartment. They may burst if they freeze.
Freezing
Your freezer will not quick-freeze any large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours [no more than 2 to 3 lbs of food per cubic foot (0,9 to 1,35 kg per cubic meter) of freezer space]. Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.
Food storage times will vary according to the quality and type of food, the type of packaging or wrap used (airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.
NOTE: Allow hot foods to cool at room temperature for 30 minutes, then package and freeze. Cooling hot foods before freezing saves energy.
WATER AND ICE DISPENSER
Your refrigerator has a mechanism that dispatch cool water and ice cubes without open the door.

  • Tray can be easily removed by pressing and pulling it.

  • Tilt up the front of tray slightly and snap the ribs into the holes to reinstall the tray. WARNING
    Do not put your hands into the water & ice dispenser opening. Doing so may cause an injury to your hand. CAUTION
    When opening the container with the small opening, use it near the opening of the water or ice dispenser as close as possible.

  • Push Water Switch
    Press the push water switch or activate water button with a plass or the water container and chilled water will be dispensed. When the water switch or water button is
    pressed, the light will be illuminated.

ICE STORAGE BIN
The ice bin stores the ice cubes made by the icemaker.
If you need to remove the ice storage bin, do so as follows:
NOTE: Use both hands to remove the ice bin to avoid dropping it. If the ice bin does not slide into place easily, twist the drive device slightly.

  •  Hold the ice storage bin 1 and pull it out while slightly lifting it 2 shown in the figure.
  • To assemble the ice storage bin, push it 3 while slightly lifting it 4 .
  • Make sure it is fully engaged into the auger drive 5.

ICEMAKER COVER
If you need access to the icemaker, follow these steps:

  • Lift the ice shelf 1 and pull  it out as shown in the figure below.

DOOR RACK AND SUPPORT
Your refrigerator and freezer features racks which can easily be arranged for packaged products.

  • Lift the door rack holding both sides 1 and pull it out in direction.

SNACK PAN

  • To remove the snack pan cover, pull out the snack pan compartment a bit to the front 1 , then lift the front part of the snack pan compartment later raises a little the snack pan compartment until it leaves the top of the shelf as shown in 2 , and take it out.

FILTER

CRISPER AND CRISPER COVER
The crisper allows for better conservation of fruits and vegetables.

  • To remove the crisper compartment cover, pull out the crisper compartment a bit to the front 1, lift the front part of the cover as shown in 2 , and take it out 3 .
  • To remove the crisper compartment, pull the crisper compartment to the front 1 until it stops. Then slightly lift the crisper compartment 2 while pulling it out 3 .

CAUTION
When removing the crisper compartment you will see the water tank. Do not remove it, or water leakage may result. The water tank is not a removable part.

You can control the amount of humidity in the moisture sealed crispers. Adjust the control to any setting between “HIGH” and “LOW”.
“HIGH”: Keeps moist air in the crisper for best storage of fresh, leafy vegetables.
“LOW”: Keeps moist air out of the crisper for best storage of fruits or vegetables with skins.

REFRIGERATOR SHELVES
CAUTION
Make sure to keep shelf horizontal while removing; otherwise it may drop.
The refrigerator compartment shelf is adjustable so that you can place it at a height according to space requirement of foods.
Sliding out Shelf:

  • Pull the shelf towards you 1, then lift both front and rear 2 while taking it out 3 .

CAUTION
Be careful when pulling out the shelf. If you apply too much force, it may hit the refrigerator door and damage it or you could hurt yourself.

Fixed Shelf:

  • Lightly lift up the front part of the shelf 1 to pull it towards you 2, then take it out while lifting the rear part of shelf 3 .

FREEZER SHELF
To assemble or disassemble the freezer shelf, follow the next steps:

  • Lift the left part of the shelf a bit. Lift it to the direction 1, push the right part to the direction 2, and take it out.

WATER FILTER
Before removing or installing water filter:

  1. IMPORTANT: Turn off household water supply.
  2. Take out the top shelf and move it to the lowest level.

Removing the water filter:

  1. For filter replacement, remove old filter by turning it counterclockwise and pulling it down. NOTE : The substitute cap A must be retained for the future. If the filter is removed and not replaced, it is necessary to reinstall the substitute cap to prevent water leaks from the filter housing.

Installing the water filter

  1.  Remove the red cap from the filter.
  2. Hold the filter with the unlock symbol **** facing towards you as shown in the picture below. Insert the filter into the filter receptacle on the right side of the refrigerator compartment.
  3. Push the water filter up into the filter receptacle and rotate it clockwise to lock it into place. Once installed correctly, the lock symbol should be facing you and you should not be able to rotate the filter clockwise any more.

NOTE: After installation, if you notice that the lock symbol **is not facing you or you can continue to rotate the filter clockwise; remove the filter and repeat installation to prevent water leaks.
After installing water filter:**

  1. Replace the shelf to the initial position.
  2. After installing filter, turn on household water supply.
  3. Dispense 2.5 gallons (9,46 liters) of water to purge the system, depressing and releasing the dispenser pad in cycles of 30 seconds ON and 60 seconds OFF. Open the refrigerator door and check the shelf area for water leaks.

To purchase or replace water filters, call your Service Center. Refer to the Warranty Card to obtain the telephone number of the Service Center near you and ask for part no. 5231JA2002A or ADQ72910901.
Performance Data Sheet
Models Number 5231JA2002A-S
Use with replacement cartridge 5231JA2002A
This system has been tested according to NSF/ANSI Standards 42 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI 42.
* System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor and Nominal Particulate Class III.
Capacity: 500 gal (1,892 L)**

Substance| Average Influent Concentration| Influent Challenge Concentration. Units apply to each row| Avg. Product Water Concentration| Average%Reduction| NSF % reduction req. or Max. permissible product water concentration
---|---|---|---|---|---
Nominal Particulate Class I Particle size: ›0.5 to ‹1 um| 24,333| At least 10,000 particles/ml| 915| 96| ≥ 85%
Chlorine taste and odor Class III| 1.9| 2.0 mg/L ± 10%| 0.07| 96.4| ≥ 50%

Note that while the testing was performed under standard laboratory conditions, actual performance may vary.

Application Guidelines / Water Supply Parameters

Service flow| 0.5 gpm (1.89 lpm)
Water pressure| 20 – 125 psi (138 – 862 kPa)
Water temperature| 33ºF – 100ºF (0.6ºC – 38ºC)

WARNING
To reduce the risk associated with ingestion of contaminants due to use with water that is microbiologically unsafe or of unknown quality. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
Systems must be installed and operated in accordance  with manufacturer’s recommended procedures and guidelines
CAUTION
To reduce the risk of property damage due to water leakage:

• Read and follow Use instructions before installation and use of this system.
• Install on COLD water lines only.
• Comply with all state and local plumbing codes.
• Install a pressure limiting device and water hammer arrester for inlet water pressures exceeding 80 psi (552 kPa). Refer to Uniform Plumbing Code, Sections 608.2 and 609.10.
• Never install or operate where inlet water pressure may exceed 120 psi (827 kPa).
• Protect filter from freezing. Remove filter in temperatures below 33° F (0.6° C).
• Replace cartridge at specified service interval. Cartridge MUST be replaced at least every 6 months.

To purchase or replace water filters call your Service Center. Refer to the Warranty Card to obtain the telephone number of the Service Center near you and ask for part no. 5231JA2002A or ADQ72910901.

CARE AND CLEANING

WARNING
EXPLOSION HAZARD
Use non-flammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to prevent odors. Wipe up spills immediately
GENERAL CLEANING TIPS

  • Unplug refrigerator or disconnect power.
  • Remove all removable parts, such as shelves, crispers, etc. Refer to sections in Using Your Refrigerator for removal instructions.
  • Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
  • Hand wash, rinse and dry all surfaces thoroughly.
  • Plug in refrigerator or reconnect power.

OUTSIDE

Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth.
Do not use wax on stainless steel exteriors. Use a product specially designed for polishing stainless steel appliances, or clean with a soft cloth or clean sponge and a mild detergent dissolved in warm water. Dry thoroughly with a soft cloth.
Avoid door surface contact with chemical products that contain Phosphate or Chlorine, such as degreasers, detergents (containing TSP) and bleaches.
INSIDE WALLS
NOTE: Allow freezer to warm up so cloth will not stick.
To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
DOOR LINERS AND GASKETS
Do not use cleaning waxes, concentrated detergent, bleaches, or cleaners containing petroleum on plastic refrigerator parts.
Use a clean sponge or soft cloth and a mild detergent in warm water. Wash, rinse and dry all surfaces thoroughly.
PLASTIC PARTS (covers and panels)
Do not use window sprays, abrasive cleaners, or flammable fluids. These can scratch or damage the material. Use a clean sponge or soft cloth and a mild detergent in warm water. Wash, rinse and dry all surfaces thoroughly.
BACK COVER
WARNING

ELECTRICAL SHOCK HAZARD
Before you begin, either unplug the refrigerator or turn off power at the circuit breaker or fuse box. Failure to do so could result in death or serious injury.
NOTE: Back cover should only be removed by a qualified technician.
Clean the vents on the back cover. Use a vacuum cleaner with the brush attachment, at least twice a year to keep your refrigerator working efficiently.

LAMP REPLACEMENT
WARNING
ELECTRICAL SHOCK HAZARD
Before replacing a burned-out light bulb, either unplug the refrigerator or turn off power at the circuit breaker or fuse box.
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size, shape and wattage.
To change the refrigerator and freezer lamp:

  1. Unplug the refrigerator.
  2. Remove cover lamp by pressing upward on bottom 1 and rotating outward 2.
  3. Remove bulb with a conterclockwise movement.
  4. Replace with 40 watt (maximum) appliance bulb.
  5. Reinstall cover lamp and plug again the refrigerator.

POWER INTERRUPTIONS

  1. If the power will be out for 24 hours or less, keep all refrigerator doors closed to help foods stay cold and frozen.
  2. If the power will be out for more than 24 hours:
    a) Remove all frozen food and store it in a frozen food locker.
    OR
    b) Place 2 lbs. (1 kg) of dry ice in the freezer for every cubic foot (28 L) of freezer space. This will keep the food frozen for two to four days. While handling dry ice, wear gloves to protect your hands from frostbite.

WARNING
SUFFOCATION HAZARD
When using dry ice, provide adequate ventilation, Dry ice is frozen carbon dioxide (CO2). When it vaporizes, it can displace oxygen, causing dizziness, light-headedness, unconsciousness and death by suffocation. Open a window and do not breathe the vapors.
OR
c) If neither a food locker nor dry ice is available, consume or dispose of food at once.
REMEMBER: In a power failure, a full freezer stays cold longer than a partially filled one. If you see that food contains ice crystals, it may be affected. If the condition of the food is poor, or if you feel it is unsafe, dispose of it.
WARNING
DO NOT refreeze frozen foods which have thawed completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says: …You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold-below 40 °F (4 °C). …Thawed ground meats, poultry or fish that have any off-odor or off-color should not be frozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, dispose of it. The food may be dangerous to eat. Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods.
The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator ON while you are away, follow these steps to prepare your refrigerator before you leave.

  1. Use up any perishables and freeze other items.
  2. Empty the ice bin.
  3. Turn OFF the Icemaker. NOTE: If the ambient temperature will drop below freezing, have a quailed service technician drain the water supply system (on some models) to prevent serious property damage due to possible flooding from ruptured water lines or connections.

If you choose to turn the refrigerator OFF before you leave, follow these steps.

  1. Remove all food from the refrigerator and empty ice bin.
  2. Unplug refrigerator.
  3. Clean refrigerator, wipe, and dry well.
  4. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

WHEN YOU MOVE
When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

  1. Remove all food from the refrigerator and pack all frozen food in dry ice.
  2. Unplug refrigerator.
  3. Clean refrigerator, wipe, and dry well.
  4. Empty water from the defrost pan.
  5. Clean, wipe and dry thoroughly.
  6. Take out all removable parts, wrap them well and tape together so they don’t shift and rattle during the move. Refer to sections in Using your Refrigerator for removal instructions.
  7. Depending on the model, raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs all the way so they don’t scrape the floor. See the DOOR ALIGNMENT section.
  8. Tape the doors shut and tape the power cord to the refrigerator cabinet.

When you get to your new home, put everything back and refer to the REFRIGERATION INSTALLATION section for setup instructions.
WHEN YOU SHOULD SET THE ICE MAKER POWER SWITCH TO OFF (O)

  • When the water supply will be shut off for several hours.
  • When the ice storage bin is removed for more than a minute or two.
  • When the refrigerator will not be used for several days.

NORMAL SOUNDS YOU MAY HEAR

  • The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF position.
    NOTE: Keep the power switch in the ON position before the water line is connected can damage the icemaker.

  • You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills.

TROUBLESHOOTING GUIDE

UNDERSTANDING SOUNDS YOU MAY HEAR
Your new refrigerator may make sounds that your old one did not make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The following list describes the kinds of sounds and what may be making them.

  • The defrost timer will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control, depending on the model) will also click when cycling on and off.

  • Rattling noises may come from the flow of refrigerant, the water line, or items stored on top of the refrigerator.

  • Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, and you may hear a pulsating or high-pitched sound.

  • You may hear water running into the drain pan during the defrost cycle.

Problem Possible causes Solutions
REFRIGERATOR DOES NOT OPERATE •  The power supply cord is

unplugged.
•  A household fuse has blown or circuit breaker tripped.
•The refrigerator control is set to the OFF position.
•Refrigerator is in the defrost cycle.| •  Firmly plug the cord into a live outlet with proper voltage.
•  Replace the fuse or reset the circuit breaker.
•  Refer to CONTROL PANEL FEATURES.
•  Wait about 30 minutes for defrost cycle to end.
VIBRATION OR RATTLING NOISE| •  The refrigerator is not resting solidly on the floor.| •  Floor is weak or uneven or leveling legs need adjusting. See DOOR ALIGNMENT Section.
LAMPS DO NOT WORK| •  The power supply cord is unplugged.
•  Light bulb is loose in the socket.
•  Light bulb has burned out.| •  Firmly plug the cord into a live outlet with proper voltage.
•  Unplug the refrigerator. Gently remove the bulb and reinsert. Then plug in refrigerator and reset the refrigerator control.
•  Replace with an appliance bulb of the same wattage, size and shape available at your local hardware store ( See the LAMP REPLACEMENT section). Unplug the refrigerator prior to replacement.
Problem| Possible causes| Solutions
---|---|---
COMPRESSOR MOTOR SEEMS TO RUN TOO MUCH| •  The refrigerator that was replaced was an older model.
•  The room temperature is hotter than
normal.
•  The refrigerator was recently plugged in and the refrigerator control was set correctly.
•  The door is opened often or a large  amount has just been added.
•  The refrigerator control was not set  correctly for the surrounding conditions.
•  The doors are not closed completely.
•  The condenser coils are dirty.| •  Modern refrigerators with more storage space require more operating time.
•  The motor will run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often.
•  The refrigerator will take up to 24 hours to cool completely.
•  Adding food and opening the door warms the refrigerator. It is normal for the refrigerator to run longer in order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find and close the door as soon as the food is removed. See the FOOD STORAGE GUIDE section.
•  See the ADJUSTING CONTROL SETTINGS
Section.
•  Push the doors firmly shut. If they will not shut all the way, see Doors will not close completely below.
•This prevents air transfer and makes the motor work harder. Clean the condenser coils. Refer to the CARE AND CLEANING section.
DOORS WILL NOT CLOSE COMPLETELY| •  The refrigerator is not level.
•  Food packages are blocking the door open.
• The ice bin, crisper cover, pans, shelves, door bins or baskets are out of position.
•  The gaskets are sticking.
•  The refrigerator wobbles or seems unstable.
•  The doors were removed during product installation and not properly replaced.| •  See the REFRIGERATOR INSTALLATION AND DOOR ALIGNMENT section to level refrigerator.
•  Rearrange food containers to clear door and door shelves.
•  Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the USING YOUR REFRIGERATOR Section.
•  Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets after cleaning.
•  Level the refrigerator. Refer to the DOOR ALIGNMENT section.
•  Remove and replace the doors according to the REMOVING AND REPLACING REFRIGERATOR DOORS section, or call qualified service technician.
THE DOORS ARE DIFFICULT TO OPEN| •  The gaskets are dirty or sticky.
•  The door is reopened within a short time after having been opened.| • Clean gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.
•When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait 5 minutes to allow the air pressure to equalize, then see if it opens more easily.
Problem| Possible causes| Solutions
---|---|---
COMPRESSOR MOTOR SEEMS TO RUN TOO MUCH| •  The refrigerator that was replaced was an older model.
•  The room temperature is hotter than normal.
•  The refrigerator was recently plugged in and the refrigerator control was set correctly.
•  The door is opened often or a large amount has just been added.
•  The refrigerator control was not set correctly for the surrounding conditions.
•  The doors are not closed completely.
•  The condenser coils are dirty.| •  Modern refrigerators with more storage space require more operating time.
•  The motor will run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often.
•  The refrigerator will take up to 24 hours to cool completely. •  Adding food and opening the door warms the refrigerator. It is normal for the refrigerator to run longer in order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find and close the door as soon as the food is removed. See the FOOD STORAGE GUIDE section.
•  See the ADJUSTING CONTROL SETTINGS Section.
•  Push the doors firmly shut. If they will not shut all the way, see Doors will not close completely below.
•This prevents air transfer and makes the motor work harder. Clean the condenser coils. Refer to the CARE AND CLEANING section.
DOORS WILL NOT CLOSE COMPLETELY| •  The refrigerator is not level.
•  Food packages are blocking the door open.
•   The ice bin, crisper cover, pans, shelves, door bins or baskets are out of position.
•  The gaskets are sticking.
•  The refrigerator wobbles or seems unstable.
•  The doors were removed during product installation and not properly replaced.| •  See the REFRIGERATOR INSTALLATION AND DOOR ALIGNMENT section to level refrigerator.
•  Rearrange food containers to clear door and door shelves.
•  Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the USING YOUR REFRIGERATOR Section.
•  Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets after cleaning.
•  Level the refrigerator. Refer to the DOOR ALIGNMENT section.
•  Remove and replace the doors according to the REMOVING AND REPLACING REFRIGERATOR DOORS section, or call qualified service technician.
THE DOORS ARE DIFFICULT TO OPEN| •  The gaskets are dirty or sticky.
•  The door is reopened within a short time after having been opened.| • Clean gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.
•When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait 5 minutes to allow the air pressure to equalize, then see if it opens more easily.
Problem| Possible causes| Solutions
---|---|---
THE ICEMAKER IS NOT PRODUCING ICE OR ICE CUBES ARE FREEZING TOO SLOWLY| •  The freezer temperature is cold enough  to produce ice.
•  Door left open.| •  Wait 24 hours after hook-up for ice production. See the CONTROL PANEL FEATURES section.
•Check to see if something is holding the door open.
AUTOMATIC ICEMAKER DOES NOT WORK| •  Icemaker power switch on OFF (O ) position.
•  Water supply turned off or not connected.
•  Freezer compartment too warm.
•  Piled up the cubes in the storage bin cause the icemaker to shut off.| •Move the switch to the ON (I) position.
•See the CONNECTING THE WATER LINE section.
•Wait 24 hours for the freezer to reach its ideal temperature.
•Level cubes by hand or shake the bin ocasionally.
NOT DISPENSING ICE| •  All the doors are not closed completely.
•  The dispenser display is locked.
•  Ice is not selected on the dispenser.
•  The ice dispenser is not used often.
•  Ice bin is not installed correctly.
•  New installation.
•  Ice cubes are stuck in the delivery chute.
•The ice dispenser is stalling while dispensing “crushed” ice.
•  Icemaker power switch in the OFF (O) position.
•  Water supply turned off or not connected.| •  Ice will not dispense if any of the refrigerator doors are left open.
•  Press and hold the Lock button for 3 seconds to unlock the control panel and dispenser.
•  The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the dispenser button on the control panel to cycle through the ice and water options.
•  Check the ice bin for ice cubes clumping/ sticking together. If they are, break up the ice cubes allow for proper operation.
•  Be sure to install the ice bin firmly into position.
•  Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
•  Use a plastic utensil to clear the delivery chute.
•Change the ice button from “crushed” to “cubed”. If cubed ice dispenses correctly, depress the button for“crushed” ice and begin dispensing again.
•  Move the switch to the ON (I) position.
•  See the CONNECTING THE WATER LINE section.
NOT DISPENSING WATER| •  The dispenser display is locked.
•  New installation.
•Refrigerator or freezer doors are not closed properly.
•  Water supply turned off or not connected.
•  The water pressure is less than 40 PSI.
•  Home filter or reverse osmosis system is used.
•  The dispenser is not set for water dispensing.| •  Press and hold the Lock button for 3 seconds to unlock the control panel and dispenser.
•  Flush and fill the water system.
•  Water will not dispense if any of the refrigerator doors are left open.
•  See the CONNECTING THE WATER LINE section.
•  The water pressure to the home affects the flow from the dispenser.
•  This can decrease water pressure. It is recommended not to connect the supply line to a reverse osmosis system for optimal operation.
•  The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the dispenser button on the control panel to cycle through the ice and water options.

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Documents / Resources

| LG LSC27921 Side by Side Refrigerator [pdf] Owner's Manual
LSC27921 Side by Side Refrigerator, LSC27921, Side by Side Refrigerator, Side Refrigerator, Refrigerator
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References

Read User Manual Online (PDF format)

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