VOLLA Phone 22 Privacy-Focused Smartphone User Manual

VOLLA Phone 22 Privacy-Focused Smartphone

You can find an extended operating manual in other languages by accessing: volla.online/en/downloads

Your Volla Phone 22

1. Sensor

2. Earpiece

3. Front camera

4. Message LED
   Lights up: Device is charging.
   Flashing: Device is charging and/or notification present. Off: Device is not charging or is fully charged and no notification is present.

5. Notification/status bar Show notifications/ open quick settings: drag downwards.

6. Volume +: press up
   Volume -: press down

7. Power on/off
   Long press: turn on and off Short press during operation: activate and deactivate

8. Touchscreen (start screen)

9. Headset jack

10. Microphone

11. USB type C port

12. Loudspeaker

13. Flash

14. Wide-angle camera

15. Rear camera

16. Fingerprint sensor

17. Coil (internal) for NFC and for charging the smartphone via induction

First steps

PACKAGE CONTENTS:

• Volla Phone 22
• USB-C charging cable
• Battery

INSERT SIM AND MEMORY CARD
You can insert two nano SIM cards and one microSD memory card into the smartphone.

Use your fingernail to grip the notch at the bottom left corner and pull the back cover upward.

Slide the nano SIM card(s) and memory card into the designated slot. Do not apply force when inserting the SIM and memory card – the connector on the phone and other parts may be damaged.
INSERT BATTERY
Insert the supplied battery into the smartphone so that the contacts on the upper right side meet the contacts of the smartphone. Replace the cover and gently press it shut until it clicks into place.
CHARGE BATTERY
Insert the USB Type-C plug of the supplied charging cable into the USB Type-C port of the smartphone. Connect a USB power adapter to the USB port of the charging cable and connect it to a power outlet. The device is charged when the charging icon in the status bar or charging mode is completely filled.

SET UP DEVICE

When you start the device for the first time, the setup wizard appears. If you have inserted a SIM card, you must first enter your SIM PIN in most cases.
By tapping on “Next” or “Skip” at the bottom, you will be taken to the next step in each case. To accept the End User License Agreement, scroll to the end of the text to proceed to the next step.

CREATE ACCOUNTS
You can connect Volla Phone 22 to your email inboxes, online calendars and address books.
In the app overview, tap the system settings (gear icon).

Scroll down the list of settings and select the entry for accounts. Select Add account and choose one of the offered account types. You will receive the settings from your service provider.

Springboard

INTELLIGENT TEXT FIELD

Tap on the text field to write something. The system will show you suggestions for completion and suitable functions:

• Start with an @ sign and you will get name suggestions to the contacts stored on your device. Entering more letters filters the names.

• Tap on a name and the Volla Phone will suggest a call. Tap on a suggestion to execute the function.

• Write a text after the selected name, you can send an SMS or email message depending on the stored contact data. The text before a line break is used as the subject of an email.

• If you have the Signal Messenger app installed, you can also send encrypted Signal messages.

• Enter one or more keywords to get search hits on the Internet.

• Enter more keywords or text to create a note. You can also use line breaks.

• Enter an Internet address to call up the page in the browser afterwards.

• If you enter the Internet address for news in RSS or Atom format, you can subscribe to them for the Collections (see p.4).

• If you enter the date, time and text, you can add an event to your calendar. Separate the title and a description with a line break.

SHORTCUTS
On the springboard you will see a red dot for calling shortcuts:

1. Touch the red dot and as long as you press and hold the dot, Volla Phone will show you a list of shortcuts.
2. Slide your finger or smartphone stylus up and down to select a shortcut.
3. Lift the touch to execute the selected shortcut.

You can change the shortcuts to be displayed via the settings.
Swipe right twice to access the settings menu from the left side.

• Tap an entry in the list to enable or disable the shortcut.
• Tap the plus sign to add one of the apps to the shortcuts.
• Tap the X on the right side to delete a shortcut.

Apps

Swipe right once on the springboard to see the overview of installed apps from the left.

• The apps are arranged in groups. The first group shows frequently used apps.
• You can show and hide the groups by tapping the header.
• You can filter the displayed apps via the text field. Even as you write, the list of apps is filtered.

INSTALL AND UNINSTALL APPS

Under Volla OS you will find two app stores:

1. Aurora Store for anonymous installation of apps from the Google Play Store.
2. F-Droid for open source alternative apps for many use cases.

• In both apps, use the magnifying glass icon to search for an app.
• Tap “Install” in the app description to install an app.
• To uninstall an app, go to “Apps & Notifications” in System Preferences, “View all apps” and finally the app you want to delete.

SWITCH BETWEEN APPS

• Swipe up from the bottom edge to get an overview of the open apps.
• If necessary, swipe horizontally to see all open apps. By tapping a displayed app, select it.
• Close an app by sliding its minimized view up.
• Return to the springboard at any time by tapping the button in the center of the bottom edge.

Software update

1. Volla OS: Call up the “Settings” app, then “System”, “Advanced” and “Updates”.
2. Volla user interface and apps: Call the app “F-Droid” and there via the bottom tab the available updates via the bell icon.
3. Other apps you have installed: Access the Aurora app and then via the bottom tab “Updates.

Collections

The Volla Phone compiles content for you that you can access quickly and easily using the Springboard shortcuts:

1. Contacts from your address book that you have marked as a  favorite or with whom you have recently been in contact via a message or call.
   • Tap a displayed contact briefly to go to recent messages and calls. Touch and hold a contact to call them, write a message, or view them in the Contacts app.
2. Recent conversations with SMS, MMS, and Signal messages. Tap a conversation to see not only the most recent, but all related messages.
3. Messages grouped by source that you have subscribed to as RSS or Atom feeds.
   • Tap on a displayed message of a channel to read it.
   • Tap the news source logo to view all recent news from that source. Add new news sources as a link of a feed using the springboard or share a link in the browser with the Volla app.
   • You can manage your news channels in the settings. To do so, swipe right twice to access the settings menu from the left side.
4. All your notes in chronological order.
   • Add a new note by tapping the button in the lower right corner.
   • Delete a note or pin a note to the top of the list using the top toolbar of the full view.

Security mode
Security mode lets you temporarily block selected apps from running and block or explicitly unblock selected Internet addresses.

CONFIGURE SECURITY MODE

1. In the app overview, open the system settings (gear icon).
2. In the system settings, select the entry for security and the first entry for the security mode.
3. Under the tab for apps, you can block the installation of apps and selected apps by tapping on an entry.
4. Under the tab for firewall, you can optionally block or explicitly allow internet addresses including IP addresses. To add a new address, tap the plus sign in the lower right corner.

ENABLE AND DISABLE SECURITY MODE

1. Swipe to the right twice on the springboard to show the settings from the left side.
2. Activate the security mode by touching the corresponding entry, performing a swipe gesture and lifting the touch at the second position.
3. When activating for the first time, you need to set a password. You can change the password with each new activation.
4. Deactivate the security mode via the same menu. Here you have to enter the previously set password.

Multi boot function
You can install and run other operating systems on the Volla Phone with Volla OS on an external memory card.
SET UP AND MANAGE OPERATING SYSTEM Make sure that a microSD card with high read and write speed and at least 32 GB capacity is inserted into the device.

.

1. Call up the system settings in the app overview.
2. Select the entry for the multi-boot function.
3. Select an operating system from the list and download it, for example Ubuntu Touch.
4. To install the downloaded operating system afterwards, you will be asked to prepare your memory card.
5. After installation, you can choose to reboot your device or exit the process.
6. To remove or delete an operating system, tap the trash can icon in the list of operating systems.

RUN OPERATING SYSTEM
If you have one or more operating systems installed, you can select them after starting or restarting your device.

• The last operating system executed is displayed as a preselection in a list.
• Use the volume up and volume down keys to change the list selection.
• Confirm your selection with the Power key. If you do not make a selection, the last executed system starts.

SOCIAL MEDIA
The Volla Phone was developed with and for our users. Therefore, you are invited to discuss with us and other users and developers, ask your questions and give suggestions for further development. You can reach us on the following platforms:

t.me/hello_volla
facebook.com/hellovolla
instagram.com/hello_volla
twitter.com/hello_volla

OPEN SOURCE
The Volla Phone stands for your freedom through simplicity and security. This includes the transparency and verifiability of the software on the Volla Phone. That is why Hallo Welt Systeme UG publishes source code for Volla OS and Ubuntu Touch. At the same time we invite developers to support us in further development. https://github.com/hellovolla

CUSTOMER SERVICE
We will be happy to answer your questions. You can contact us here: https://volla.online/de/contact-form/
Our address is: Hallo World Systems UG, Cologne street 10242897 Remscheid, Germany
Answers to frequently asked questions can be found on our help pages at https://volla.online/de/faqs/
If you have any further questions, Volla Customer Service will be happy to assist you.
Web: https://volla.online/de/support/
E-mail: support@volla.online
Phone: +49 2191 59897 61

Safety Instructions

Please read the following instructions carefully. Failure to do so may result in personal injury, equipment damage, or violation of applicable laws. Please explain to your children the contents of this document and the potential hazards that may be associated with the use of this equipment. Dispose of used cell phones according to instructions (p.12)

GENERAL INFORMATION

• For your own safety, use only approved Volla original accessories for your cell phone. The use of non-compatible accessories may damage the cell phone and cause dangerous situations.

• Original accessories can be obtained from Volla Customer Service (see Customer Service p. 6).

• The cell phone is not waterproof. Both the device itself and its accessories must therefore not be stored or charged in damp environments (e.g. bathrooms, shower rooms, kitchens). Rain, moisture, and any liquid may contain minerals that can cause corrosion of the electrical circuits. When charging, there is a risk of electric shock, fire, and damage.

• Permissible temperature range for charging and operation: 0-40°
  C. High temperatures may reduce the life of electronic equipment, damage the battery or cause plastic parts to deform or melt. If the cell phone is used or stored in freezing areas, condensation may form inside the phone and destroy the electronic circuitry.

• Do not use or store the cell phone in dusty or dirty places. Dust may be the cause of malfunction of the cell phone.

• Switch off your cell phone in potentially explosive areas and observe all warnings. Potentially explosive areas are also those places where it is normally recommended to switch off vehicle engines. In such locations, flying sparks may be the cause of explosions or fires resulting in personal injury, and there may be a risk to life. Such areas include: Gas stations, chemical factories, transportation or storage facilities of hazardous chemicals,
  areas under ship decks, areas where the air contains chemical substances or fine particles (e.g. dust or metal powder particles).

• Do not short-circuit, disassemble or modify the cell phone – there is a risk of personal injury, electric shock, fire or damage to the charger.

• USB connection must be made with USB 2.0 version or higher.

• If the cell phone becomes hot, discolored, deformed or leaks during use, charging or storage, contact Volla customer service immediately.

BATTERY AND CHARGING
Risk of explosion if the battery is not replaced correctly. Dispose of used batteries according to the instructions (chapter Waste and environmental protection p. 12).

• Never burn or heat batteries and do not dispose of them in heat or fire hazard environments to avoid battery fluid leakage, overheating, explosion or fire. Do not disassemble, weld, and/or modify the battery. Do not store the battery in environments with strong mechanical impact.
• Do not use sharp objects, such as screwdrivers, to touch and puncture the battery. There is a risk of battery fluid leaking, the battery overheating, exploding or catching fire and burning. Crushing, heating or burning of batteries is strictly prohibited.
• Eye contact with battery electrolyte may result in loss of eyesight. If electrolyte gets into your eyes, please do not rub the eye with your hand. Immediately flush the affected eye completely with clean water and seek medical attention. In case of skin contact (or clothing contact) with the electrolyte, there is a risk of skin burns. Immediately rinse the skin or garment completely with soap and clean water and seek medical attention if necessary.
• Never use the rechargeable batteries for any purpose other than the one specified. Never use a damaged battery. If the rechargeable battery becomes hot, discolored, deformed or leaks during use, charging or storage, you must immediately replace the battery with a new one for safety reasons.
• The temperature of the battery will rise during charging. Do not store the battery in the same compartment with flammable products – there is a risk of fire.
• Do not charge the battery for more than 12 hours.
• Charge the device indoors only. Do not make phone calls or dial numbers while charging.
• During charging, the power outlet must be easily accessible.
• There is a risk of electric shock during a thunderstorm.
• Do not use the charger if the power cord is damaged or if no battery is inserted in the cell phone – in such cases there is a risk of electric shock and fire.

HEADPHONES
High volume levels can damage hearing. Listening to music or conversations through headphones at high volume can be uncomfortable and permanently damage hearing. To prevent hearing loss, avoid listening at high volume levels for long periods of time.

• When using your headphones while walking or running, please make sure that the headphone cord does not wrap around your body or around objects.
• Only use the headphones in dry environments. The static electricity that charges on the headphones may result in an electric shock
  to your ears. Touching the headphones with your hand or contact with bare metal before connecting them to your cell phone may discharge the static electricity.

USE IN HOSPITALS / MEDICAL EQUIPMENT

• The functions of medical devices in the vicinity of your product may be impaired. Observe the technical conditions in your environment, e.g. in medical practices.
• If you use a medical device (e.g. a pacemaker), please consult the manufacturer of the product before use. They will inform you about the sensitivity of the device with regard to external, high-frequency energy sources.
• Pacemakers, implanted cardioverter defibrillators: When switching on the cell phone, please ensure that the distance between the cell phone and the implant is at least 152 mm. To reduce potential interference, use the cell phone on the side opposite the implant. In case of potential interference, please switch off the cell phone immediately. Do not keep the cell phone in your shirt pocket.
• Hearing aids, cochlear implants: Some digital wireless devices may interfere with hearing aids and cochlear implants. If interference occurs, please contact the manufacturer of such products.
• Other medical devices: If you and people around you use other medical devices, please check with the appropriate manufacturer to determine whether such devices are protected against radio frequency signals in the environment. You can also consult your physician in this regard.

EMERGENCY CALLS

• Make sure that the cell phone is connected to the mobile network and switched on. If necessary, enter the emergency number and then make your call.
• Inform the employee at the emergency call center of your location.
• Only end the call after the employee at the emergency call center has asked you to do so.

CHILDREN AND PETS

• Keep the cell phone, chargers and accessories out of the reach of children and pets. Children and/or pets may swallow the small parts and there is a risk of choking and other hazards. Children may only use the cell phone under adult supervision.

PLAY
Playing on the cell phone for a long time may lead to unhealthy posture. Take a 15-minute break after every hour. If you feel unwell while playing, stop playing immediately. If this condition persists, seek medical attention immediately.

AIRCRAFT, VEHICLES AND TRAFFIC SAFETY

• Switch off the cell phone in the aircraft. Please observe the applicable restrictions and regulations. Wireless devices may interfere with the functions of aeronautical equipment. When using the cell phone, be sure to follow the instructions of the aircraft personnel.
• As a driver of a vehicle, your first priority is road safety and the safety of other road users.
• Using your cell phone while driving can distract you and thus lead to dangerous situations. It may also violate applicable laws.

SIM CARD, MEMORY CARD AND DATA CONNECTION CABLE

• Do not remove the card from the cell phone while sending or receiving data: there is a risk of data loss, damage to the cell phone or memory card.
• Charges may apply when establishing Internet connections via the SIM card.

DEFECTIVE DEVICES

• Installation or repair of the products is reserved exclusively for qualified maintenance personnel.
• Dispose of defective devices responsibly or have them repaired by our customer service; such devices could interfere with other wireless services.
• Rough handling of the cell phone, such as dropping it, may break the display and damage the electronic circuit and sensitive internal parts.
• Do not use the device if the display is cracked or broken. Glass or plastic fragments may injure hands and face.
• In case of malfunction of cell phone, battery or accessories, please contact Volla customer service for inspection.

OTHER IMPORTANT INFORMATION

• Never point the flash directly at the eyes of people or animals. If flash light is directed too close to the human eye, there is a risk of temporary loss of eyesight or damage to vision.
• When running energy-intensive apps or programs on the device for an extended period of time, the device may become warm. This is normal and does not affect the performance of the device.
• If the device becomes hot, please put it aside for some time and interrupt a program that is running during this time. If you come into contact with a hot device, there is a risk of slight skin irritation, e.g. reddening of the skin.
• Do not paint the cell phone. Varnish/paint can damage the parts of the cell phone and may cause operating faults.

Warranty certificate
The consumer (customer) is granted a durability guarantee under the following conditions, without prejudice to his claims for defects against the seller:

• New devices and their components that show a defect due to manufacturing and/or material defects within 24 months from purchase will be replaced or repaired free of charge by Hallo Welt System UG at its own discretion against a device corresponding to the state of the art. For parts subject to wear and tear (e.g. batteries, keyboards, housings), this durability guarantee applies for six months from the date of purchase.
• This warranty does not apply if the defect of the equipment is due to improper handling and/or non-observance of the manuals.
• This warranty does not cover services provided by the authorized dealer or by the customer (e.g. installation, configuration, software downloads). Manuals and any software supplied on a separate data carrier are also excluded from the warranty.
• The proof of purchase, with date of purchase, is valid as proof of warranty. Warranty claims must be made within two months after knowledge of the warranty case.
• Replaced devices or their components, which are returned to Hallo Welt System UG within the scope of the exchange, become the property of Hallo Welt System UG.
• This warranty applies to new devices purchased in the European Union. The guarantor for devices purchased in Germany is Hallo Welt System UG (haftungsbeschränkt), Kölner Straße 102, 42897 Remscheid in Germany.
• Further or other claims arising from this manufacturer’s warranty are excluded. Hallo Welt System UG is not liable for business interruption, loss of profit and loss of data, additional software installed by the customer or other information. The backup of the same is the responsibility of the customer. The exclusion of liability shall not apply in cases of mandatory liability, e.g. under the Product Liability Act, in cases of intent, gross negligence, injury to life, body or health, or breach of a condition which goes to the root of the contract. However, the claim for damages for breach of material contractual obligations shall be limited to the foreseeable damage typical for the contract, unless caused by intent or gross negligence or based on liability for injury to life, body or health or based on the Product Liability Act.
• The warranty period shall not be extended by any warranty service rendered.
• If there is no warranty case, Hallo Welt System UG reserves the right to charge the customer for the replacement or repair. Hallo Welt System UG will inform the customer about this in advance.
• A change of the burden of proof rules to the disadvantage of the customer is not connected with the above regulations.
• To redeem this guarantee, please contact Hallo Welt System UG. The contact details can be found in the operating instructions.

DISCLAIMER

The display of your mobile device consists of picture elements (pixels). Each pixel consists of three sub-pixels (red, green, blue). It may happen that a sub-pixel fails or has a color deviation. A warranty case only exists if the maximum number of allowed pixel errors is exceeded.

Total number of coloured and

dark sub-pixels

| 1

Signs of use on the display and casing are excluded from the warranty. Certain content and services accessible through this device are protected as third party property and by copyrights, patents, trademarks and/or other intellectual property laws. Such content and services are provided solely for non-commercial, personal use. You may not use Content and Services, if any, in a manner not authorized by the owner of a particular Content or Service Provider. Without limiting the generality of the foregoing, except as expressly provided by the owner of the content or service provider, you may not modify, reproduce, retransmit, upload, publish, transmit, translate, sell, create derivative works from, distribute or disseminate the content or services displayed on this device in any form or media.

Manufacturer notes

APPROVAL
This device is intended for use in all member states of the EU and Switzerland. For use outside the European Economic Area (with the exception of Switzerland), national approval is required. Country-specific features are taken into account. Hallo Welt System UG hereby declares that the radio equipment type Volla Phone 22 complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available here: https://volla.online/en/downloads/
In some cases, this declaration may be included in the “International Declarations of Conformity” or “European Declarations of Conformity” files. Therefore, please read these files as well.
Operation in the frequency range 5150 – 5350 MHz is only permitted indoors in the following countries:

WASTE AND ENVIRONMENTAL PROTECTION

PROPER DISPOSAL OF THIS PRODUCT
(Waste Electrical and Electronic Equipment (WEEE) Directive) (Valid in countries with waste separation systems)

This marking on the product, the accessories or in the literature indicates that the product and its electronic accessories (e.g. charger, headphones, USB cable) must not be disposed of with household waste.
To avoid possible environmental and health damage from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of raw materials. Private users should contact the dealer from whom the product was purchased or contact the relevant authorities, who will provide information on where the parts can be handed in for environmentally friendly disposal.

Commercial users please contact your supplier and check the terms and conditions of their purchase contract. This product and the electronic accessories must not be disposed of with other commercial waste. This “EEE” is compatible with the RoHS Directive.

CORRECT DISPOSAL OF THE BATTERIES IN THIS PRODUCT (Valid in countries with waste separation systems)
This marking on the battery, in the manual or on the packaging indicates that the batteries in this product must not be disposed of with household waste.
If rechargeable batteries are not disposed of properly, the substances they contain may harm human health or the environment.
To protect natural resources and promote the environmentally sound reuse of material resources, please separate rechargeable batteries from other types of waste and dispose of them through your free local battery return system.

ABOUT THE RADIATION

SAR (specific absorption rate) CERTIFICATION INFORMATION THIS DEVICE COMPLIES WITH INTERNATIONAL GUIDELINES FOR  EXPOSURE TO RADIO WAVES.
Your mobile device is designed not to exceed the internationally recommended exposure limits for radio waves.
These guidelines were established by an independent scientific organization (ICNIRP) and include a large safety margin designed to ensure the safety of all persons, regardless of age or health status. The guidelines on exposure to radio waves use a unit of measurement, the specific absorption rate or SAR. The SAR limits for mobile devices are:

• SAR at the head (when using the phone): 2.0 W/kg
• SAR on the limbs (e.g., worn on the arm): 4.0 W/kg

The highest SAR values within the ICNIRP guidelines for this device model are:

• SAR on the head (when talking on the phone): 0.290 W/kg (10g)
• SAR on the body (e.g. carried in a trouser pocket): 1.346 W/kg (10g)
• SAR on the limbs (e.g., worn on the arm): 3.052 W/kg (10g)

SAR values for body-worn use were determined at a distance of 5 mm. For compliance with the RF exposure guidelines for body-worn use, the device should be positioned at least this distance away from the body.

TECHNICAL DATA

GENERAL TECHNICAL DATA

dBm 11N: 16,5 dBm
BT| 7 dBm

ACCESSORIES
Use only Volla approved chargers, batteries and cables. Non-approved accessories may cause damage to the device.

BATTERY

• Technology: Li-Polymer
• Capacity: Part number: 4500 mAh V30145-K1310-X478

OPEN SOURCE SOFTWARE
Among other things, your Volla Phone 22 contains open source software that is subject to various license conditions.

Volla OS is built on the Android Open Source Project (AOSP), released under the Apache 2.0 license.
http://www.apache.org/licenses/LICENSE-2.0

Android is a Linux operating system that uses a Linux kernel released under GNU General Public License (GPL).
http://www.gnu.de/documents/gpl-2.0.de.html

The source code of Volla OS is published under the Volla License 1.0 on Github: https://github.com/hellovolla

References

• Apache License, Version 2.0
• GNU GPL v2
• Volla · GitHub
• Volla Kontakt
• Downloads | Volla Phone
• Hilfen
• Kundendienstanfrage
• Kundendienstanfrage
• Volla Downloads

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