arlo SS1201-100NAS Security Hub User Manual
- June 8, 2024
- Arlo
Table of Contents
SS1201-100NAS Security Hub
Protect and Connect.
User Manual
SS1201-100NAS Security Hub
Security Hub Onboarding Guide
Step 1 On the bottom of the Security Hub, locate and scan the QR code.
Step 2 Wait until only the ‘check’ button LED flashes before selecting
‘Continue’.
Step 3 Press and hold the ‘check’ button until all LED button lights
flash. Step 6 In the type field, enter the password of the selected Wi-Fi
network.
Step 8 Name and ensure the location of the Security Hub is correct.
Step 9 If updates are available, Security Hub will be directed to Step 10
and 11. Step 11 The Security Hub has the latest firmware, and setup can be
continued. 
Step 12 Create a memorable Security PIN and enter it into the
type field.
Step 13 After PIN is correctly re-entered, give your Security PIN a name.
Step 14 S Arm Away by pressing the ‘Arm Away’ button. Select ‘Continue’
to Step 15 Set Arm Home by pressing the ‘Arm Home’ button and entering the
Security
Step 16 Set Disarm by pressing the ‘Disarm’ button and entering the
Security PIN.
Step 17 Activate Panic by pressing and holding the ‘Panic’ button. To
exit Panic mode press the ‘Disarm’ button, enter the Security PIN, and press
the ‘check’ button. 
Step 18 If previous Arlo Devices are part of
your Security System, they will appear below. New devices can be setup by
selecting ‘Add Another Device’.
Sensor Onboarding Guide
Step 1 If an Security Hub is not connected, follow the instructions from
1.0 to onboard the Security Hub.
Step 2 Select the All-In-One Sensor and have your Sensor ready. 
Step
4 Select one of the following: Open/Close Detection (2.1-2.3), Motion
Detection (2.4), or Water Leak Detection (2.5)
Step 5 Following the arrows in the side of the Sensor, slide off the
front cover 
Step 8 Wait until the blue LED flashes on the
front of the Sensor, then press ‘Continue’ to proceed. Step 10 If done
correctly, the Sensor has been found by the Security Hub and the following
screen will display. 
Step 13 Select one of the following: Door
(2.1), Window (2.2), or Garage (2.3)
Step 14 Within your Arlo Security Hub package, have the Magnet and blue
adhesive ready.
2.1 Sensor Onboarding Guide – Door Step 1 Ensure both the Sensor and
Magnet are vertical and aligned ½ inch or 12 mm between one another.
Step 3 With the Sensor and Magnet properly aligned, place onto a door
frame. 
Step 5
& 6 Open and Close the door to verify if the status is accurate. Select
‘Continue if it is correct or ‘Need help?’ if it is incorrect.
2.2 Sensor Onboarding Guide – Window Step 1 Ensure both the Sensor
and Magnet are vertical and aligned ½ inch or 12 mm between one another.
Step 3 & 4 Place the Sensor (and Magnet) on the frame of a tilting
window.
Step
7 & 8 Open and Close the window to verify if the status is accurate. Select
‘Continue if it is correct or ‘Need help?’ if it is incorrect.
2.3 Sensor Onboarding Guide – Garage
Step 1 Ensure both the Sensor and Magnet are vertical and aligned ½
inch or 12 mm between one another.
Step 3 & 4 Place the Sensor (and Magnet) on the frame of a garage. Step
7 & 8 Open and Close the window to verify if the status is accurate. Select
‘Continue if it is correct or ‘Need help?’ if it is incorrect.
2.4 Sensor Onboarding Guide – Motion Step 1 Find an location for the
Sensor to be placed.
Step 2-4 Obtain the adhesive (and Corner Mounting Plate) to install the
Sensor. Step 6 Press the sync button on the bottom of the Sensor, then
select ‘Continue’ to proceed. Step 9 & 10 Wave your hand at the Sensor to
verify if the status is accurate. Select ‘Continue if it is correct.
2.5 Sensor Onboarding Guide – Water Leak Step 2 Determine a location
for the Sensor to detect water leaks.
Step 3 Press the sync button on the bottom of the Sensor.
Step 4 & 5 The circle will appear green if the Sensor is within an
acceptable range of the Security Hub. If the circle is red, move the Sensor
closer to the Security Hub.
Backup Battery Onboarding Guide
Step
1 Once the Backup Battery has been connected to the Security Hub, wait for
the LTE backup to activate.
Step 3 If done correctly, the Devices page will display both Wi-Fi and
LTE strength.
Federal Communication Commission Interference Statement
Model Number: MS1001 & LBB1001 & SH1001
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible
for compliance could void your authority to operate the equipment.
RF Exposure Statements:
This Transmitter must not be co‐located or operating in conjunction with any
other antenna or transmitter.
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body or
nearby persons.
Industry Canada Statement:
This device complies with Industry Canada license-exempt RSSs. Operation is
subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
E-Label Process
The MS1001 (Arlo Sensor connects to a companion device, SH1001 (Arlo Hub) via
the Arlo App running on any Android phone and/or iPhone. The Sensor’s FCC ID
can be retrieved from these steps: 
Step 1: Launch the Arlo App. From the Devices
Screen, tap the Settings icon next to the Sensor.
Step 2: Select the right-side drop down menu for the Sensor for Device
Info.
Step 3: Select Regulatory
The Sensor operates as a client to the Hub in a client/master network such
that the Sensor can not initiate a transmission without receives an enabling
signal from the Hub.
The Hub recognizes the Sensor services and its FCC ID to present to the Arlo
App running on the mobile phone.
The Sensor must connect to the Hub by Arlo App to access the FCC ID and the
operation can not rely on or require any other non-local server to operate.
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