tuya Ubell User Guide

June 9, 2024
Tuya

Easy Setup Guide
FOR Ubell

Thank you for choosing our products! Please follow the below instruction to setup and using your doorbell device.

Download and Install the App.

Open the App Store (for iOS) or the Google Play Store(for Android) on your mobile phone. Search for “Ubell” or scan the following QR Codes to install the app to your device.

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https://itunes.apple.com/cn/app/ubell/id1278618693?mt=8| https://play.google.com/store/apps/details?id=cn.ubia.UBell

Set up the App

Before you begin…

  • Make sure the Ubell app is installed to your device.
  • Make sure that your device is connected to a 2.4GHz Wi-Fi network, NOT a 5GHz network.
    1.) Launch the Ubell app on your device and tap ‘Add a device’in “Device list” section. Select Setup Device
    2.) Select Setup Device
    Note: If you have multiple cameras, only setup one at a time.
    3.) for 4G device, then select Add 4G Device
    Note: Please insert the SIM card, install the antenna, then power on the device wait for the blue light to be on and click Next to scan the QR code

4.) Before setup, make sure the device is in compairing mode — with a voiceprompt “Device is now ready to begin pairing. Tap “Yes to continue the setup.
5.) The Wi-Fi network name will be filled in automatically, then input the Wi- Fi password. Set the mobile phone’s volume to maximum for step 6.) then tap “Next” on the app.

6.) The mobile phone will emit sound waves. Please keep quiet during this time. And make sure the distance is around 30cm between the mobile phone and the doorbell device, then wait for the device to configure the network.
7.) After the connection is successfully done, there will be a prompt asking for the device name and password. The password must be at least 8 characters and has to include at least an uppercase letter, a lower-case letter, and a number.
8.) Setup completed! The APP will enter the device list interface automatically. Congratulations! The device is ready for use.

The Wi-Fi Doorbell Features

To change your device settings, tap “Device settings’ icon in the device list section.(As below image shown)

Push mode
Silence – Mobile phone will not receive the notifications.
Notification – App send alert message to mobile phone when someone call or press from doorbell device.
Call in – It shows incoming call on mobile phone when someone press the doorbell button

Share QR Code
Send the QR code to share the device to your friends and family or someone that you want to share.

Cloud video
To playback the Cloud storage events, tap the “Cloud storage’ to get the list.
Flow Card information: 4g traffic inquiry, recharge

Delete camera
The mobile device will not receive the notifications after you delete the camera. But the camera still works and the other connected mobile devices still able to receive the notifications.

Introduction of Interface Function

To introduce APP interface setting function, click “icon” in APP device list, shown is as follows:

1: SD and HD setting
2: Battery capacity display
3: Screenshot
4: Intercom
5: Video| 6: Album
7: Screen switching
8: Cruise
9: Sound
10: Settings
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Cloud Storage

You can choose the video events save to Cloud or SD memory card. (without cloud storage for 4G device)

  1. Tap “Settings’ icon in preview section to open “Device settings.

  2. Tap “SD card” and turn on the “Cloud storage” option.

  3. After turn on the Cloud storage function, the “Switch” icon in the preview section will be changed to “Cloud storage”

  4. To playback the Cloud storage events, tap the “Cloud storage” to get the list. Tap the “Calendar” icon at the right top corner to choose the date to lanuch the previous videos.

Note regarding Cloud Storage:
The device records and upload a 10-second video to cloud every time when PIR detects or some one press the Doorbell button; Each device can upload 20 event videos to cloud every day; and free Cloud storage service provides one week of loop recording space and raffic for users.

PIR Detection Instructions

The device supports PIR detection. Tap “PIR detection’ to enter the submenus.

Disabled: Close the PIR function.
Low: The device will start to take videos and send an alert to the mobile device 7 seconds from the moment it detects a moving object. B133
Medium: The device will start to take videos and send an alert to the mobile device 5 seconds from the moment it detects a moving object.
High: The device will start to take videos and send an alert to the mobile device 1 second from the moment it detects a moving object.
Note: It is recommended to set the PIR detection at “Disabled” or “Low” to save battery power.

Active time

dormancy setting, 15S 30S 60S OS

Special Notes!

  1. The device is equipped with a rechargeable lithium battery. When the battery is fully charged, it supports around 2,000 times of waking up the
    device, which if the device is awakened 10 times again, it shall last about 6 months. When the battery power is low, there will be a warning/reminder from the App. Please charge the device immediately.

  2. Keep the device in range of your router. Make sure the device is placed close to the Wi-Fi router. If there has to be thick or insulated objects between the device and the Wi-Fi router, which may lead to weak Wi-Fi signal, please make sure the Wi-Fi signal is in good level before you start using the device.

  3. It is a deliciated device with low power consumption design. Every time the device is awakened, it’ll work for 30 seconds. After that, the device will enter standy mode to save power.

Q & A

Why can’t the Equipment be connected to WIFI ?****

1. Please confirm the 4G network coverage when you need to connect the device.
2. Determine if the card inserted into the device is open to the 4G network.
3. Check whether the account name and password are correct. and whether there are excessive spaces.

The Equipment is online, and there is a trigger event, but the cell phone doesn’t receive any push messages

– Check whether the app has “automatic starting” activated, and whether the “application authority” has the notification function activated. Disable” battery optimization” and “close the app when in the background and Always on Display” (depending upon the actual situations, considering different optimization modes for different)

What kinds of power supply modes are supported?****

1. Equipment can work with 18650 battery alone.
2. Can charge the device via USB, When connected with USB it will be turned on.
3. Solar panel permanently charging

Does the Equipment support 3G?****

– 3G cell phones are not supported, only 4G is supported.

How much traffic does the device use per day?****

– The device triggers 10 times a day, using about 10 megabytes of traffic a day.

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