vtech LS6425 Cordless Phones User Guide

June 9, 2024
vtech

vtech LS6425 Cordless Phones

vtech-LS6425-Cordless-Phones-product-image

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

  1. Read and understand all instructions.

  2. Follow all warnings and instructions marked on the product.

  3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

  4. CAUTION: Do not install the telephone base at a height above 2 meters.

  5. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, nor in a wet basement or shower.

  6. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

  7. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.

  8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

  9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.

  10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

  11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

  12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

  13. Do not overload wall outlets and extension cords.

  14. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

    • When the power supply cord or plug is damaged or frayed.
    • If liquid has been spilled onto the product.
    • If the product has been exposed to rain or water.
    • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
    • If the product has been dropped and the telephone base and/or handset has been damaged.
    • If the product exhibits a distinct change in performance.
  15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

  16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter
    is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

  17. Only put the handset of your telephone next to your ear when it is in normal talk mode.

  18. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

  19. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

  20. CAUTION: Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used. Use only the supplied rechargeable batteries or replacement batteries. Do not dispose of batteries in a fire. They may explode. Dispose of used battery according to the instruction. Disconnect the telephone line from the equipment before open the battery door.

    • Do not use the battery in following conditions:
    • High or low extreme temperature during use, storage or transportation.
    • Replacement of a battery with an incorrect type that can defeat a safeguard.
    • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
    • Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
    • A battery subjected to extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
  21. Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product.

  22. The applied nameplate is located at the bottom or near of the product.
    SAVE THESE INSTRUCTIONS

Battery
  • Use only the batteries provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 800-595-9511. In Canada, go to phones.vtechcanada.com or call 1 800-267-7377.
  • Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.
  • Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
  • Exercise care in handling batteries in order not to create a short circuit with conductive materials.
  • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

  • Should keep wireless telephones at least six inches from the pacemaker.
  • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  • Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

  • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
  • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
  • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
  • Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
  • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
Telephone base and charger installation

Install the telephone base and charger as shown below.

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Battery installation and charging

Install the battery as shown below. Once you have installed the battery, you may be able to make and receive short calls. For best performance, charge the handset battery continuously for at least 10 hours.

  1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
  2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.vtech-LS6425-Cordless-Phones-4
  3. Slide the battery compartment cover towards the center of the handset until it clicks into place.
  4. Place the handset in the telephone base or charger to charge.

Handset overview

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Telephone base overview

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Using the menu

To enter the handset menu:

  1. Press MENU/SELECT when the telephone is not in use.
  2. Press or until the screen displays the desired feature menu.
  3. Press MENU/SELECT to enter that menu.
    • To return to the previous menu, press OFF/CANCEL.
    • To return to idle mode, press and hold OFF/CANCEL.
Telephone settings

Default settings are indicated by asterisks (*).

Screen display Function Options
LCD language Set the screen display language. English*
Annc Caller ID Enable the telephone base and/or the handset to announce the
incoming caller ID information. On* Off
Clr voicemail Turn off the voicemail indicators. Turn off indicator?
Rename handset Change the name of each registered handset. HANDSET____
Key tone Adjust the key tone volume whenever a key is pressed, or turn it
off. *

Off

CID time sync| Enable the date and time to be set by incoming caller ID information.| On Off
Home area code| Enter your home area code if you dial only seven digits for local calls.| _
Dial mode| Set the telephone to be tone or pulse dialing.| Tone
Pulse
Voice language (Canada version only)| Set the voice prompts in your answering system or caller ID announce feature.| English*

Telephone operation

Make a call

  • Press /FLASH or /SPEAKER, and then dial telephone number.

-OR-

  • Predial by first dialing the telephone number and then press /FLASH or /SPEAKER.

Answer a call

  • Press /FLASH, /SPEAKER or any dialing key (0-9, TONE or #).

End a call

  • Press OFF/CANCEL or put the handset to the telephone base or charger.

Redial list
Each handset stores the last 10 telephone numbers dialed.

To review and dial numbers from the redial list:

  1. Press REDIAL/PAUSE when the handset is not in use.
  2. Press , or REDIAL/PAUSE repeatedly until the desired entry displays.
  3. Press /FLASH or /SPEAKER to dial.

To delete a redial entry:
When the desired redial entry displays, press MUTE/DELETE.

Intercom
Use the intercom feature for conversation between two system handsets.

  • Only one intercom call can be established with two handsets at a time.
  • If there is an incoming call while the originating handset is making an intercom request, the intercom request will be stopped.

To initiate an intercom call:
When the handset is not in use, press MENU/SELECT. Scroll to Intercom, then press MENU/SELECT.

  • If you have more than two handsets, scroll to select a destination handset, or use the dialing keys to enter a handset number.

To answer an intercom call:
Press /FLASH, /SPEAKER or any of the dialing keys on the destination handset.

To end an intercom call:
Press OFF/CANCEL or place the handset back in the telephone base or charger.

Push-to-talk (PTT)
You can directly broadcast messages from one handset to the speakerphone of one or multiple handsets. Press and hold
PUSH TO TALK to begin two-way communication.
When the connection is made, both the caller and the destination handsets display Press and hold [PTT] to talk and beep once. Only one handset can talk at a time. To do so, press and hold
PUSH TO TALK.

Directory
The directory can store up to 50 entries, which are shared by all system handsets.

To add a directory entry:

  1. Press MENU/SELECT when the handset is not in use.

  2. Scroll to >Directory, then press MENU/SELECT.

  3. Scroll to >Add contact, then press MENU/SELECT.

  4. Use the dialing keys to enter the phone number (up to 30 digits).
    – OR-
    Copy a number from the redial list by pressing REDIAL/PAUSE and then press , or REDIAL/PAUSE repeatedly to select a number. Press MENU/SELECT.

  5. Press MENU/SELECT to move to the name.

  6. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.

  7. Press MENU/SELECT to store the entry.

While entering names and numbers, you can:

  • Press MUTE/DELETE to backspace and erase a digit or character.
  • Press and hold MUTE/DELETE to erase the entire entry.
  • Press and hold REDIAL/PAUSE to insert a dialing pause (for entering phone numbers only).
  • Press or to move the cursor to the left or right.
  • Press 0 to add a space (for entering names only).

To review and dial from the directory:
Entries are sorted alphabetically.

  1. Press / when the handset is not in use.
  2. Scroll to browse through the directory, or use the dialing keys to start a name search.
  3. When the desired entry appears, press  /FLASH or /SPEAKER to dial.

To edit a directory entry:

  1. When the desired entry displays, press MENU/SELECT.
  2. When the screen displays EDIT NUMBER, use the dialing keys to edit.
  3. Press MENU/SELECT.
  4. When the handset displays EDIT NAME, use the dialing keys to edit.
  5. Press MENU/SELECT to save.

To delete a directory entry:

  1. When the desired entry displays, press MUTE/DELETE.
  2. When the handset displays Delete contact?, press MENU/SELECT.

Speed dial
You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual.

To store a speed dial entry:

  1. Press MENU/SELECT when the handset is not in use.
  2. Scroll to >Directory, then press MENU/SELECT.
  3. Scroll to >Speed dial, then press MENU/SELECT.
  4. Scroll to a desired speed dial location, then press MENU/SELECT.
  5. Scroll to a desired directory entry, then press MENU/SELECT to save.

To dial a speed dial entry:

  • Press and hold a speed dial key (0-9) of the desired entry when the handset is not in use, the number will be dialed automatically.

To delete a speed dial entry:

  • When the desired entry displays, press MUTE/DELETE.

Caller ID
This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s name, number, date and time of calls that are sent by your telephone service provider after the first or second ring.

Caller ID log
The caller ID log stores up to 50 entries. If you answer a call before the caller information appears, it will not be saved in the caller ID log.

  • The handset displays XX Missed calls when there are calls that have not been reviewed in the caller ID log.
  • If you want to erase the missed call indicator, press and hold OFF/CANCEL on the idle handset.

To review and dial a number in the caller ID log:

  1. Press CID/ when the handset is not in use.
  2. Scroll to browse through the call log. When the desired entry appears:
    • Press # (pound key) repeatedly to show different dialing options.
    • Press 1 repeatedly to add or remove 1 in front of the telephone number.
  3. Press /FLASH or /SPEAKER to dial the displayed number.

To save a caller ID log entry to the directory:

  1. When the desired caller ID log entry displays, press MENU/SELECT.
  2. When the handset displays EDIT NUMBER, use the dialing keys to modify the number if necessary.
  3. Press MENU/SELECT.
  4. When the handset displays EDIT NAME, use the dialing keys to modify the name if necessary.
  5. Press MENU/SELECT to save.

To delete the caller ID log entries:

  • Delete one entry: When the desired caller ID log entry displays, press MUTE/DELETE.
  • Delete all entries: Press MENU/SELECT when the handset is not in use. Scroll to >Caller ID log and then press MENU/SELECT. Scroll to

    Del all calls and then press MENU/SELECT twice.

About answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those left on the built-in answering system and those left at your telephone service provider’s voicemail. Each alerts you to new messages separately.

  • If XX New messages and display on the handset and the message window on the telephone base flashes, there are messages recorded on the built-in answering system.
    The total recording time is approximately 14 minutes. It can record and store up to 99 messages and the recording time of each message depends on the message length you set.

  • If New Voicemail and display on the handset, your telephone service provider is indicating that it has new voicemail for you. Contact your telephone service provider for more information on how to access your voicemail.

Answering system settings
Default settings are indicated by asterisks (*).

Screen display Function Options
Call screening Set whether you hear the callers while they are leaving
messages to you. On* Off
# of rings Set the number of times the telephone rings before the answering
system answers. 6; 5; 4*; 3; 2; Toll

saver

Remote code| Set a two-digit security code to access the answering system remotely from any touch-tone telephone.| 19
Msg alert tone| Set to alert you when you have new messages.| On Off

Recording time| Set the recording time for each incoming message.| 3 minutes*
2 minutes
1 minute

Answering system operation

Turn the answering system on or off
The answering system must be turned on to answer and record messages. When it is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset.

  • Press /ANS ON/OFF on the telephone base to turn the built-in answering system on or off.

Record your own announcement
You can use the preset announcement to answer calls, or replace it with your own recorded announcement. It can be up to 90 seconds in length.

  1. Press MENU/SELECT when the handset is not in use.
  2. Scroll to >Answering sys. Press MENU/SELECT twice.
  3. Scroll to >Recordannc. Press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.”
  4. After the tone, speak towards the handset microphone. Press 5 when done.
  5. The answering system automatically plays back the newly recorded announcement, then returns to the previous menu.
Message playback

To play messages with the telephone base:

  • Press  /PLAY/STOP when the telephone is not in use.

Options during playback:

  • Press /VOL or /VOL to adjust the speaker volume.
  • Press /SKIP to skip to the next message.
  • Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message.
  • Press X/DELETE to delete the current message. The system advances to the next message.
  • Press /PLAY/STOP to stop.

To play messages with a handset:
Press MENU/SELECT twice when the telephone is not in use.

Options during playback:

  • Press MENU/SELECT to pause the playback, and display the caller ID information if it is available, then press /FLASH or /SPEAKER to call back the caller. If you do not press /FLASH within 10 seconds, message playback resumes.
  • Press /FLASH to stop the playback and the handset displays Call back? then press MENU/SELECT, /FLASH or /SPEAKER to call back the caller.
  • Press /VOLUME or /VOLUME to adjust the speaker volume.
  • Press EQ to adjust the handset message playback audio quality.
  • Press 6 to skip to the next message.
  • Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message.
  • Press MUTE/DELETE to delete the current message. The system announces, “Message deleted,” and advances to the next message.
  • Press 5 to stop.

Delete all old messages

To delete all old messages at the telephone base: Press X/DELETE twice when the telephone is not in use.

To delete all old messages with a handset:

  1. Press MENU/SELECT when the handset is not in use.
  2. Scroll to >Answering sys and then press MENU/SELECT.
  3. Scroll to >Delete all old and then press MENU/SELECT twice.
Call screening

Call screening at the telephone base:
If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.

Options while recording a message:

  • Press /VOL or /VOL on the telephone base to adjust the call screening volume.
  • Press /PLAY/STOP to temporarily silence the call screening.

Call screening at the handset:
If the answering system is on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system. The handset shows
To screen call, press [SELECT]. Press MENU/SELECT to screen the call on your handset and the handset displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Screening…

Call intercept
If you want to talk to the person whose message is being recorded, press /FLASH or /SPEAKER on the handset.

Access the answering system remotely

  1. Dial your telephone number from any touch-tone telephone.
  2. When the system plays your announcement, enter the two-digit remote code. The preset code is 19.
  3. You can enter one of the following remote commands.
    Command| Function
    ---|---
    1| Play all messages.
    2| Play new messages.
    3| Delete a message (during playback).
    33| Delete all old messages.
    4| Repeat the current message (during playback).
    44| Listen to the previous message (during playback).
    5| Stop.
    5| Hear a list of remote commands.
    6| Skip to the next message (during playback).
    7| Record a new announcement.
    8| End the call.
    0| Turn the answering system on or off.
  4. Hang up or press 8 to end the call.

IMPORTANT!
If you have difficulty with your telephone, please refer to the user’s manual for a full set of installation and operation instructions. For customer service, visit our website at www.vtechphones.com or call 1 800-595-9511. In Canada, go to phones.vtechcanada.com or call 1 800-267-7377.

Need help?
For operations and guides to help you using your telephone, and for latest information and supports, go and check the online help topics and online FAQs.
Use your smartphone or mobile device to access our online help.

  • Go to https://help.vtechphones.com/LS6425; OR
  • Scan the QR code on the right. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the device’s camera up to the QR code and frame it. Tap the notification to trigger the redirection of the online help.
    • If the QR code is not clearly displayed, adjust your camera’s focus by moving your device closer or further away until it is clear.

You can also call our Customer Support at 1 800-595-9511 [in US] or 1 800-267-7377 [in Canada] for help.

The RBRC seal
The RBRC seal on the Ni-MH battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The program provides a convenient alternative to placing used Ni-MH batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation makes it easy for you to drop off the spent battery at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.

FCC, ACTA and IC regulations

FCC Part 15

NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC/ISEDC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC/ISEDC criteria. The handset may be safely held against the ear of the user. For body worn operation, this handset has been tested and meets the FCC/ISEDC RF exposure guidelines when used with the accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC/ISEDC RF exposure guidelines. The telephone base shall
be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).

FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.
This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Replacement to this telephone equipment can only be made by the manufacturer or its authorized agents. For replacement procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.

California Energy Commission battery charging testing instructions

This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.

To activate the CEC battery charging testing mode:

  1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.
  2. While you press and hold /FIND HANDSET, plug the telephone base power adapter back to the power outlet.
  3. After about 20 seconds, when the IN USE light starts flashing, release/FIND HANDSET and then press it again within two seconds. The process takes up to one minute to complete. When the phone successfully enters the CEC battery charging testing mode, the IN USE light turns off and all handsets display Put HS on BASE to register.

If the phone fails to enter this mode, repeat all the steps mentioned above. The telephone base will be powered up as normal if you fail to press /FIND HANDSET within two seconds in Step 3.

To deactivate the CEC battery charging testing mode:

  1. Unplug the telephone base power adapter from the power outlet, and then plug it back in. Then the telephone base is powered up as normal.
  2. Place the handset in the telephone base to register it back. The handset displays Registering… Please wait and the red IN USE light on the telephone base turns on. If the registration is successful, the handset screen displays HANDSET X registered and beeps. The handset is registered with the telephone base.

Limited Warranty

What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will replace at VTech’s option, without charge, a Materially Defective Product. If we replace the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the replacement Products to you in working condition. You should expect the replacement to take approximately 30 days.

How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the replacement Product for a period of either

  1. 90 days from the date the replacement Product is shipped to you or
  2. the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?
This limited warranty does not cover:

  1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion.
  2. Product that has been subjected to contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like; but then only to the extent the damage was not caused by incorrectly securing the waterproof handset’s protective elements, for example, failing to properly close a seal), or such protective elements are damaged or missing (e.g. a cracked battery door), or subjecting a Product to conditions beyond its stated specifications or limits (e.g. 30 minutes in 1 meter of fresh water).
  3. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech;
  4. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems;
  5. Product to the extent that the problem is caused by use with non-VTech accessories;
  6. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible;
  7. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes);
  8. Product returned without a valid proof of purchase (see item 2 below); or
  9. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?
To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 800-595-9511. In Canada, go to
phones.vtechcanada.com or dial 1 800-267-7377.
NOTE: Before calling for service, please review the user’s manual – a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid.
VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of replacement prior to any further replacement activity. You must pay for the cost of replacement and return shipping costs for the replacement of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

  1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
  2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
  3. Provide your name, complete and correct mailing address, and telephone number.

Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase

Technical specifications

vtech-LS6425-Cordless-Phones-15

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Disclaimer and Limitation of Liability

VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product.
Company: VTech Communications, Inc.
Address: 9020 SW Washington Square Road – Ste 555 Tigard, OR 97223, United States
Phone: 1 800-595-9511 in the U.S. or 1 800-267-7377 in Canada

Specifications are subject to change without notice. © 2022 VTech Communications, Inc.
© 2022 VTech Technologies Canada Ltd
All rights reserved.09/22. LS6425-X_QSG_US-CAN_V7

References

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