visel QS-SUMMARYBOX Main Unit User Manual
- September 3, 2022
- visel
Table of Contents
User manual for device management
QS-SUMMARY BOX
Main server box for a historical summary of shift numbers
Client box for turn summary
User guide for device management
Overview
Product description and context
QS-SUMMARYBOX is a client box with an Android operating system that allows you
to view, appropriately connected in HDMI to a monitor, the summary of the last
managed numbering for each present service. To enrich the screen we have the
weather forecast, the customer logo, and the news RSS. The product home screen
looks like the following photo:
Error. Il segnalibro non definito. – QS-SUMMARYBOX home screen
How it works
This product requires a monitor, a TV, or a device that has an HDMI input, and possibly speakers to play audio. QS-SUMMARYBOXalso needs to be connected to the same network (LAN or WiFi) as a queue management server (such as Q-System or MicroTouch) for viewing calls and if the Internet is available it can show weather forecasts and/or last-minute news via FEED RSS.
First Installation
Unpackaging
Installing QS-SUMMARYBOX consists of a few simple steps:
- Take the box out of the box and put the batteries in the supplied remote control
- Connect the box to the power supply
- Connect the network cable
- Connect the monitor’s HDMI cable
- Tune the monitor to the chosen HDMI source
- Wait for the system to load
When initialization has occurred, the main screen shown in Figure 1 will appear on the monitor.
These operations are common for each QS-SUMMARYBOX installed.
System configuration
Q-Discovery
Q-Discovery is the universal Visel tool for configuring LAN devices. It
consists of a PC-compatible application running Windows XP or higher. Visel
recommends installing Q-Discovery only on the administrator’s PC, which
prevents non-workers from tampering with the system configuration.
- Download Q-Discovery from this link: http://www.visel.it/en/download
- Install and launch the application
- Click “Search for devices” to start setting up
QS-SUMMARYBOX
QS-SUMMARYBOX can work in both DHCP and with a static IP address.
To configure a static IP, follow these steps:
- Use the supplied remote control or connect a USB mouse to the box
- Press the “return” button on the remote control or the right mouse button to exit the SUMMARY application
- Go to the system settings and the “Cable” section and set the network parameters.
- Exit the settings and go to the main menu to launch the Q-SUMMARY application
If QS-SUMMARYBOX is configured correctly, you can manage its settings using the Q-Discovery application.
Error. Il segnalibro non definito. – Q-Discovery: Searching for Devices
Select QS-SUMMARYBOX and press “Settings”. The secondary screen will
appear:
General Parameters
| Property | Description |
|---|---|
| Box Layout | The number of boxes is equivalent to the number of services |
set on the queue management system.
Sound| Sound effect when the call arrives
Turn label| Customizable text is shown at the top right of the monitor
Zoom| If enabled, displays the last call with increased size
Custom logo| Allows you to choose an institutional logo
Language| User interface language for strings used on the monitor
IP Server| The IP address of the queue management server
Port| Communication port (default 5001)
Group| Workgroup for incoming calls
Weather and Feeds
By clicking on the box containing the name of the city you will be able to set
the current city for which to get the weather forecast.
By clicking on the box containing the number of feeds you will be able to
configure a list of RSS sources or custom texts to be queued in the serpent
that scrolls down: 
Error. Il segnalibro non definito. – Managing FEED
Then use the action keys to add, edit, delete, or move sources for feeds. To apply the changes, click “Save”.
Narrator
The device is equipped with a smart voice assistant that gives voice to
everything the user writes. It can also reproduce the name and number of the
calling seat.
| Property | Description |
|---|---|
| Enable | By enhancing the checkbox, you can enable/disable the voice |
assistant.
Message before number| Text to play before the call is spoken
Message after number| Text to play after the call is spoken
Voice messages
The voice assistant can play a schedule of user-set phrases at regular deadlines.
| Property | Description |
|---|---|
| Range | Defines the time interval before the next sentence is spoken |
| Message management | By clicking on the box you will be able to manage |
the schedule of the sentences similar to what happens with the Feed Management shown in Figure 10.
For changes to the overall device configuration to take effect, press “Apply
Changes”.
Voice Alternatives
This product takes advantage of the capabilities of Google’s preinstalled
text-to-speech engine. If the voice you use is not to your liking you can
install a different text-to-speech engine directly from Google Play (the
Android digital store) after adding a Google account on the BOX. To add a
Google Account, enter a mouse (or use the included remote control) and
navigate to Settings -> Accounts and then add your Google Account. Among the
text-to-speech engines on the market, Visel recommends Vocalizer TTS,
which provides voices in many more languages than the basic one. Each item can
be purchased directly from the store or within the app itself for the price of
about € 4.00 each. To enable an alternative text-to-speech engine, simply go
to Settings -> Language -> Text-to-Speech Output and enable the alternate
engine.
For more information about Vocalizer TTS, visit this link:
https://play.google.com/store/apps/details?id=es.codefactory.vocalizertts&hl=en_US
Troubleshooting
I can’t find QS-SUMMARYBOX using Q-Discovery
Verify that QS-SUMMARYBOX and the PC on which you are running Q-Discovery are
connected to the same network. If so, check your network for firewalls.
Q-Discovery does not apply changes
Try to start Q-Discovery with Administrator rights
QS-SUMMARYBOX does not display calls
Verify that the correct QUEUE management server IP address has been entered in
the QSSUMMARYBOX configuration panel in Q-Discovery.
QS-SUMMARYBOX does not show weather forecasts or news RSS
Verify that QS-SUMMARYBOX is connected to the internet.
If other types of problems arise, we recommend that you contact our telephone
support.
Visel Italiana Srl
Via Maira snc
04100 Latina (LT)
Tel: : 39 0773 416058
Email: [email protected]
The document drew up on 11/12/2018
Visel, Iran QS-SUMMARYBOX | User Guide
Documents / Resources
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visel QS-SUMMARYBOX Main
Unit
[pdf] User Manual
QS-SUMMARYBOX Main Unit, QS-SUMMARYBOX, Main Unit
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