VADDIO 999-21182-000 RF Remote Commander User Guide

June 9, 2024
Vaddio

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VADDIO 999-21182-000 RF Remote Commander

VADDIO 999-21182-000 RF Remote Commander

The Vaddio RF Remote Commander provides basic camera and conference functionality –pan, tilt, zoom, presets, volume control, and muting, as applicable. You can also use the remote to get the camera’s IP address. This remote is a radio-frequency device, and is not compatible with products that use IR (infrared) remotes.
Before you can use the RF remote, you will need to:

  • Install the batteries
  • Pair the remote with the camera

Installing the Batteries
The remote uses two AAA batteries.

  1. Remove the cover from the back of the remote. You may need to press down on the upper edge while sliding it off.
  2. Install the batteries as shown in the diagram in the battery opening.
  3. Slide and snap the cover back into place.

Pairing the Remote to the Camera
The camera does not recognize or respond to the remote until they are paired. Do this after the camera is turned on and its status light is white.
To pair the remote using the camera’s IP button:

  1. Press and hold the camera’s IP button until the status light blinks cyan.
  2. While the camera’s status light blinks cyan, press the pairing button on the remote. The camera’s status light changes to steady white when the remote is paired. You may need to press the remote’s pairing button more than once.
  3. If the status light changes color and keeps blinking, the pairing was not successful. Reboot the camera and go back to step 1. If the problem persists, contact Vaddio Technical Support.

To pair the remote using the camera’s administrative web interface:

VADDIO 999-21182-000 RF Remote Commander 1

1. On the Pairing page of the web interface, select Pair Remote.
2. When the camera’s status light blinks cyan, press and hold the pairing button on the remote until the status light changes to steady white.

RF Remote Commander Quick Reference

The remote may have controls for capabilities that your camera does not have. Some buttons behave in different ways depending on the camera’s capabilities.

VADDIO 999-21182-000 RF Remote Commander 2

Storing and Clearing Presets
Depending on the camera, presets may store zoom, pan/tilt location, color settings, or some combination of these.
Your camera may have additional presets available through its web interface.

To store a preset:
Set up the shot. Then hold down the Set button and press one of the numbered preset buttons.

To clear a preset:
Press and hold the Clr button while pressing the number of the preset you want to clear.

Other Things to Know About the Remote
Here are some common situations in which the remote can behave in ways you don’t expect.

  • Environments with RF-controlled cameras in adjacent rooms – If the remote is currently paired to a camera and within range of that camera, it will not pair with another camera.
  • The remote goes to standby mode after a brief period of inactivity. Press a button to wake it up.
  • The remote is no longer paired after restoring the camera’s factory defaults. If you restore factory defaults on the camera, pair it with the remote again.

Unpairing the Remote
If you need to unpair the remote from the camera that currently recognizes it, you will need to log in to the camera’s web interface as admin. On the Pairing page, select Forget Remote.

VADDIO 999-21182-000 RF Remote Commander 3

Vaddio is a brand of Legrand AV Inc.· www.legrandav.com · Phone 800.572.2011 / +1.763.971.4400 · Fax +1.763.971.4464 · Email av.vaddio.support@legrand.com
Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for identification purposes and are trademarks of their respective owners. All patents are protected under existing designations. Other patents pending.
©2022 Legrand AV Inc.

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