NINJA CFP200 Series Grounds and Pods DualBrew Coffee Maker Owner’s Manual
- September 3, 2022
- Ninja
Table of Contents
CFP200 Series Grounds and Pods DualBrew Coffee Maker
GROUNDS & PODS
DualBrew
COFFEE MAKER
CFP200
Series
OWNER’S GUIDE
ninjakitchen.com
THANK YOU
for purchasing the Ninja® DualBrew Coffee Maker
REGISTER YOUR PURCHASE registeryourninja.com 1-877-646-5288 Scan QR code using mobile device
RECORD THIS INFORMATION Model Number: Serial Number: Date of Purchase: (Keep receipt) Store of Purchase:
TIP: You can find the model and serial numbers on the QR code label located on the back of the unit by the power cord.
THIS BOOK COVERS MODEL NUMBER: CFP201, CFP250
TECHNICAL SPECIFICATIONS
Voltage:
120V~, 60Hz
Power:
1550W
Water Reservoir
Capacity:
60 oz.
CONTENTS
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 2
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 4
Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 6
Smart Sensing Mode Indicators . . . . . . . . . . . . . . . . . . . . . . . .
. . . 6
Preparing For Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .7 Setting the Clock. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 7 High-Altitude Calibration Brew . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 7 Priming Your Ninja® DualBrew Coffee
Maker . . . . . . . . . . . . . . . . . . . . . 8
Preparing & Using the Ninja DualBrew Coffee Maker . . . . . . . . . . . . . .
10 Approximate Brew Volumes Chart . . . . . . . . . . . . . . . . . . . . . .
. . . . .10 Coffee Measurement Chart . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 11 Brewing Ground Coffee . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 12 Brewing Pods . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 12 Brew Styles . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Classic & Rich . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .13 Over Ice . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 13 Intelligent Warming Plate . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . .14 Time Adjustment. . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .14 Setting Delay Brew. . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Using the Drip
Stop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Closing the Drip Stop after a Brew. . . . . . . . . . . . . . . . . . . . . .
. . . . .15
Care & Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 17 Cleaning After a Brew . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 17 Cleaning the Water Reservoir . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .17 Cleaning the Carafe . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .17 Cleaning the Ninja Pod
Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Cleaning the
Sliding Lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17 Cleaning & Descaling Your Brewing System . . . . . . . . . . . . . . . . .
. . . . 17 Choosing Which Mode to Clean . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 18
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 19
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 20
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 20
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 21
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
These instructions are designed to help you get a complete understanding of
your new DualBrew Coffee Maker
If you have any questions, please call our Customer Service line at
1-877-646-5288.
1-877-646-5288
ninjakitchen.com 1
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USE · HOUSEHOLD USE ONLY
Read all instructions before using your NINJA DUALBREW COFFEE MAKER
When using electrical appliances, basic safety precautions should always be
followed, including the following:
WARNING
To reduce the risk of fire, electric shock, serious injury, death, or damage
when using this appliance, follow these basic safety precautions.
General Precautions
1 To eliminate a choking hazard for young children, discard all packaging
materials immediately upon unpacking.
2 This appliance can be used by persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved.
3 To reduce the risk of electric shock, this appliance has a polarized plug
(one blade is wider than the other). As a safety feature, this plug will fit
into a polarized outlet only one way. If the plug does not fit fully into the
outlet, reverse the plug. If it still does not fit, contact a qualified
electrician. DO NOT force into outlet or try to modify to fit.
4 Keep the appliance and its cord out of reach of children. DO NOT allow the
appliance to play or be used by children. Close supervision is necessary when
used near children.
5 To protect against fire, electric shock, and injury to persons, DO NOT
immerse cord, plugs, or body of machine in water or other liquid.
6 NEVER carry the appliance by the power cord or pull it to disconnect from
electrical socket; instead grasp the plug and pull to disconnect.
7 DO NOT operate any appliance with a damaged cord or plug, or after the
appliance malfunctions, or has been dropped or damaged in any manner. Contact
SharkNinja Operating LLC for service.
8 For household and countertop use only. DO NOT let the power cord hang over
the edge or touch hot surfaces such as the stove.
9 NEVER use socket below counter.
10 To avoid risk of fire, electrical shock, or damage to the brewer, DO NOT
use brewer in an appliance garage or under a wall cabinet.
11 Unplug from outlet when either the appliance or display clock is not in
use, and before cleaning.
12 Turn off and allow to cool before putting on or taking off parts, and
before cleaning the appliance.
Operating Notice
13 The use of an accessory not recommended by the manufacturer may create an
overflow condition and scalding hazard, or result in fire, electric shock, or
personal injury.
14 ALWAYS use appliance on a clean, dry, level surface.
15 DO NOT place on or near a hot gas or electric burner or in a heated oven.
16 DO NOT use this appliance for anything other than its intended use.
17 DO NOT use outdoors.
18 DO NOT touch hot surfaces. Use handles or knobs.
19 To avoid contact with steam and hot surfaces, DO NOT reach across top of
brewer to froth.
20 ALWAYS place a vessel, carafe or cup beneath the brew basket to receive the
brewed coffee.
21 DO NOT open brew chambers during brew cycle and cleaning cycle. Scalding
may occur.
22 DO NOT remove the vessel, carafe or cup while the appliance is running
without the Drip Stop in the closed position. Return the vessel, carafe or cup
quickly and open the Drip Stop to continue the brew.
23 DO NOT fill water reservoir with anything other than water, as other
liquids may damage your brewer.
24 DO NOT overfill the water reservoir. Fill water only to the Full line.
25 Keep lid on water reservoir when brewing.
26 DO NOT run the appliance without water.
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27 DO NOT brew ground coffee without a #4 paper cone filter or a permanent
filter installed in the brew basket.
28 Exceeding maximum Coffee Measurement Chart capacity may cause overflow. DO
NOT use fine or espresso ground coffee.
Ninja® Pod Adapter
29 DO NOT put fingers inside Ninja Pod Adapter. There are three sharp needles
that puncture the pod top and one needle that punctures the pod bottom.
30 Only use capsules/pods intended for this appliance. If the capsule/pod does
not fit, do not force it into the appliance.
Carafe
31 The carafe is designed for use with this appliance only. DO NOT place
carafe on or near a hot gas or electrical burner, or in a heated oven.
32 DO NOT use a cracked or scratched carafe or a carafe that has a loose or
weakened handle.
33 DO NOT place carafe in microwave.
34 DO NOT drink directly from the carafe. Liquid from the carafe may be very
hot.
35 DO NOT use the carafe to store food when not in use.
36 Ensure the carafe is completely empty before starting a cleaning or brewing
cycle. Starting a cycle with water, coffee, or tea in the carafe will cause an
overflow.
37 DO NOT clean carafe with abrasive cleaners, steel wool pads, or other
abrasive materials.
38 DO NOT set a hot carafe on a wet or cold surface.
39 DO NOT expose carafe to extreme temperature changes.
Care & Maintenance
40 Allow the appliance to cool before removing any parts and before cleaning.
41 To prevent illness from bacterial growth in the appliance, follow all
cleaning instructions in the Care & Maintenance section of this Owner’s Guide.
42 Clean the system on a weekly basis.
43 If the product is not operating properly, visit ninjakitchen.com or contact
SharkNinja Operating LLC for examination, repair, or adjustment.
44 Cleaning and user maintenance shall not be made by children.
Cord Statement
45 A short power-supply cord is provided to reduce the risks resulting from
becoming entangled in or tripping over a longer cord.
46 DO NOT use extension cords with this product.
WARNING
Risk of fire or electric shock Do not remove bottom cover.
Indicates to read and review instructions to understand operation and use of
product.
Indicates the presence of a hazard that can cause personal injury, death or
substantial property damage if the warning included with this symbol is
ignored. Take care to avoid contact with hot surface. Always use hand
protection to avoid burns.
For indoor and household use only.
READ AND SAVE THESE INSTRUCTIONS
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PARTS
A Brewer (Power cord not shown)
B 60 oz. Removable Water Reservoir C Removable Water Reservoir Lid D Sliding
Lid E Hinged Hood F Water Reservoir Base G Single-Serve Cup Platform H Control
Panel I Brew Basket j Ninja Pod Adapter K Brew-Through Lid L Ninja Glass
Carafe M Ninja Smart ScoopTM O Intelligent Warming Plate P Drip Stop Q Hot
Water Dial
(not available on all models)
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K L
I E
Q M
J
A D
H
P G
F O
C B
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USING THE CONTROL PANEL
12
11
13
1
10
2
3
9
4
8
5
7
6
1 Power Button 2 Hot Water Indicator
(not available on all models) 3 Keep Warm Indicator (Orange) 4 Keep Warm
Button 5 Delay Brew Button 6 Drip Stop Indicators 7 Multi-Serve Dial and
Start/Stop Button
8 Intelligent Clean Cycle Button 9 Intelligent Clean Cycle Indicator (Orange)
10 Brew Style Button 11 Hour/Minute Button 12 Programmable Digital Clock
and Ounce Display 13 Smart Sensing Mode Indicators
Not all functions are available on all models.
SMART SENSING MODE INDICATORS
MODE INDICATORS 6 1-877-646-5288
STATE
Grounds: The Sliding Lid is slid all the way forward over the brew basket
until it is completely closed and the brewer is ready to brew grounds.
Pods: The Ninja® Pod Adapter is inserted, locked, and shut, and the brewer is
ready to brew pods.
Water: The dial on the left side of the brewer is turned to the water droplet
icon (not available on all models), and the brewer is ready to dispense hot
water.
No State: One of the above criteria has not been met.
PREPARING FOR USE
SETTING THE CLOCK
When the brewer is first plugged in, the time will need to be set. 1 Press the
HR/MIN button to set the clock. 2 Use the Multi-Serve Dial to select the
correct hour. Then, press the START BREW button to toggle
to minutes. 3 Use the dial again to select the correct minute, and press the
START BREW button
to set the clock at the displayed time. NOTE: At any time, you can set the
clock by pressing the HR/MIN button, and following steps 2 and 3. NOTE: If you
unplug the brewer or in the event of a power loss, you will need to reset the
clock the next time the brewer is plugged in.
HIGH-ALTITUDE CALIBRATION BREW
Required for users in high-altitude areas. Not running the high-altitude
calibration brew in a highaltitude area will result in excessive steaming
during brewing. Because water boils at a lower temperature at higher
altitudes, running a calibration cycle before your first brew allows the
brewer to detect the boiling point of water at your location. Running a
calibration cycle will help deliver a consistent brew each time. 1 Fill the
water reservoir up to, but not exceeding, the Full line. 2 Insert the brew
basket and slide the sliding lid closed, then place an empty carafe on the
base. 3 Press and hold both BREW STYLE and HR/MIN until you hear a
confirmation sound. 4 A calibration cycle will begin, and the display will
count down until the Altitude calibration is
complete. When complete, the brewer will beep and display “End” on the dial.
Discard the water in the carafe. NOTE: This calibration is permanently saved
and will not be lost if power is lost or brewer is unplugged. Brewer can be
recalibrated at any time if the altitude where it is being used changes.
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PRIMING YOUR NINJA® DUALBREW COFFEE MAKER
1 Clean all accessories before your first brew.
2 Plug the brewer in and turn it on by pressing the power button.
3 Lift the water reservoir off of its base. Remove the reservoir lid. Add
water up to, but not exceeding the Full line. Return the water reservoir to
the brewer. DO NOT fill the water reservoir with anything other than water, as
other liquids may damage your brewer.
5 After the adapter is removed, slide the sliding lid all the way forward over
the brew basket until it is completely closed and clicks into place.
NOTE: DO NOT use ground coffee for the priming brew.
NOTE: We recommend using cool or room temperature water in the reservoir. DO
NOT fill with hot or boiling water.
4 Remove the Ninja Pod Adapter by pushing the handle away from you so that the
position indicator is in the REMOVE position. Then, using the handles on the
left and right, lift the adapter out of the brewer.
REMOVE LOCK
6 Center the carafe with the brew-through lid installed below the brew basket.
With everything securely in place and the brewer powered on, turn the dial to
select the Full Carafe size and press the BREW STYLE button to select Classic.
7 To start, press the START BREW button. When the cycle is complete, discard
the water and rinse the carafe. You are now ready to use your Ninja DualBrew
Coffee Maker.
USING THE NINJA® DUALBREW COFFEE MAKER
BREW VOLUMES AND MEASUREMENTS Each size and brew style produces a different
amount of coffee to optimize strength and flavor.
NOTE: The coffee grounds will absorb some of the water that is brewed; this
will cause slight variability in brew volumes.
NOTE: Brew volumes may be slightly larger or smaller than what is stated due
to various factors in the system.
APPROXIMATE BREW VOLUMES GROUNDS
Size
Classic
Rich
Over Ice (filled
with ice)
Sm Cup
8 oz.
7 oz.
8 oz.
Cup
10 oz.
8oz.
10 oz.
XL Cup
12 oz.
10 oz.
12 oz.
Travel
15 oz.
12 oz.
14 oz.
XL Travel 18 oz.
16 oz.
18 oz.
1/4 Carafe 28 oz.
26 oz.
28 oz.
1/2 Carafe 37 oz.
33 oz.
37 oz.
3/4 Carafe 46 oz.
Full Carafe
55 oz.
41 oz. 47 oz.
46 oz. 55 oz.
NOTE: There may be some water left in the reservoir after your brew. This is normal to keep the brewer from running out of water.
Size
6 oz. 8 oz. 10 oz. 12 oz.
PODS
Classic
Rich
6 oz. 8 oz. 10 oz. 12 oz.
6 oz. 8 oz. 9 oz. 11 oz.
Over Ice (filled
with ice)
6 oz.
8 oz.
10 oz.
12 oz.
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USING THE NINJA® DUALBREW COFFEE MAKER CONT.
MEASURING YOUR COFFEE GROUNDS
For best results, use the measurements on the Ninja Smart ScoopTM or in the
chart to determine how much ground coffee to use for each brew size. Always
use level scoops when measuring ground coffee. The amount of ground coffee for
each size will remain the same for any brew type you select. For example, if
you select Cup and Classic, you will use the same amount of coffee grounds as
if you were to select Cup and Over Ice.
NOTE: Adjust to your preferred taste. More scoops result in stronger coffee
but slightly lower volumes, fewer scoops result in weaker coffee and slightly
higher volumes. Use fewer scoops of decaffeinated coffee to prevent overflow.
Use a medium-sized grind if grinding whole beans. Grinding beans too finely
may cause the brew basket to overflow.
COFFEE MEASUREMENT CHART
Serving Size
Ninja Smart Scoop
Tablespoons
Sm Cup
Cup
23 small scoops
23 tablespoons
Xl Cup
Travel Xl Travel
35 small scoops
35 tablespoons
1/4 Carafe 1/2 Carafe
35 big scoops
610 tablespoons
3/4 Carafe
Full Carafe
47 big scoops
814 tablespoons
BREWING GROUND COFFEE
USING THE BREW BASKET AND SLIDING LID
1 To prepare for brewing, open the sliding lid by sliding it back under the
hood and ensure the brew basket is installed.
3 Use the Ninja Smart ScoopTM and follow the measurements on the scoop or on the Coffee Measurement Chart to fill the filter.
2 Place a #4 paper cone filter or permanent filter (not included on all models, sold separately) in the brew basket.
4 Return the sliding lid to its closed position by sliding it forwards over the brew basket until it clicks into place.
BREWING PODS
USING THE NINJA POD ADAPTER 1 To prepare for brewing, open the sliding lid by
sliding it back under the hood, and ensure the brew basket is installed.
NOTE: The Ninja Pod Adapter comes already installed in the brewer.
NOTE: Fold the paper filter along the seams, open the top fully, and firmly
press it into the brew basket, making sure it is fully seated.
NOTE: DO NOT place ground coffee directly in the brew basket without a filter.
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USING THE NINJA® DUALBREW COFFEE MAKER CONT.
2 Ensure the adapter is in the REMOVE position before installing. Then place the adapter over the brew basket and push down firmly so it is fully seated.
5 Press the handle down firmly to pierce the pod, and ensure that it is completely closed. There will be an audible click and some resistance when closing the handle as the needles puncture the pod.
BREW STYLES CLASSIC BREW & RICH BREW
OVER ICE BREW
NOTE: Make sure the brew basket is clean and free of any filters before
inserting the Ninja® Pod Adapter.
3 Slide the Ninja Pod Adapter handle into the LOCK position.
REMOVE LOCK
NOTE: DO NOT remove the top of the K-Cup Pod.
HIGH-ALTITUDE BREWING: Before closing the Ninja Pod Adapter handle to start a
brew, Using your fingers, carefully apply pressure on the K-Cup Pod until the
bottom of the K-Cup Pod is punctured by the exit needle, and the pod is fully
seated in the pod holder. This releases excessive gas built up from the high
altitude and prevents pod blowout.
NOTE: Reusable K-Cup Coffee Filters are not compatible with the Ninja Pod
Adapter. If using ground coffee, use the grounds mode with a paper or
permanent filter (sold separately) to brew a single-serve size.
4 Lift the Ninja Pod Adapter handle to reveal the pod holder. Place a new pod in the holder.
1 Use the Multi-Serve dial to select the brew size. Place the empty vessel
under the brew basket.
NOTE: If making a single cup, lower the Single-Serve Cup Platform and set your
vessel in the center of it to help prevent splashing. This applies to all brew
styles.
2 Press the BREW STYLE button to choose either Classic Brew or Rich Brew.
3 Press the START BREW button on the dial to start the brew. To cancel the
brew at any time, press the START BREW button on the dial again or press the
Power button.
NOTE: The brewing cycle will begin, then pause for a short period before
resuming. This process is used to evenly saturate the coffee grounds. This
applies to all brew styles.
4 The brewer will beep to signal the brew has started. The progress bar above
the dial will illuminate to indicate the status of the brew. When the brew is
finished, the machine will beep again and End will appear on the display.
NOTE: Rich Brew will use slightly less water and yield slightly less brewed
coffee than Classic Brew. See Approximate Brew Volume chart for additional
information.
1 Fill your desired vessel to the top with ice cubes and place the vessel
below the brew basket. Use the Multi-Serve dial to select the brew size.
NOTE: DO NOT add ice to the water reservoir.
2 Press the BREW STYLE button to choose Over Ice Brew.
3 Press the START BREW button on the dial to start the brew. To cancel the
brew at any time, press the START BREW button on the dial again or press the
Power button.
4 The brewer will beep to signal the brew has started. The progress bar above
the dial will illuminate to indicate the status of the brew. When the brew is
finished, the machine will beep again and End will appear on the display.
NOTE: DO NOT use any glassware except the provided Ninja glass carafe, which
is safe to use due to its specialized glass material.
NOTE: Over Ice brew is designed to produce a concentrated brew into a vessel
filled with ice. It is normal for some ice in the vessel to melt as the coffee
is brewed, and this will produce a cold beverage with the ideal strength and
flavor.
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USING THE NINJA® DUALBREW COFFEE MAKER CONT.
INTELLIGENT WARMING PLATE
The Intelligent Warming Plate will automatically turn on during Classic or
Rich brews when a 1/4, 1/2, 3/4, or full carafe size is selected. The
Intelligent Warming Plate is set to a specific temperature setpoint to avoid
burning the coffee over time. To turn the warming plate on at any time, turn
the dial to one of the carafe sizes, select Classic or Rich, and press the
KEEP WARM button.
2 Turn the dial to increase the time in 15 minute increments up to 4 hours or
decrease the time to 0 hours. Press START BREW on the dial to set the new
time.
NOTE: If you set the warming time to 0 hours, Keep Warm will not automatically
activate during or after a carafe brew cycle, but you can still turn it on
manually by pressing the KEEP WARM button.
NOTE: The time adjustment setting will be saved and will not reset when the
brewer is unplugged or loses power.
SETTING THE DELAY BREW
IMPORTANT: The light on the base of the brewer will illuminate only when the
warming plate is hot and will remain illuminated until the plate has cooled
down.
TIME ADJUSTMENT
You can adjust how long the Intelligent Warming Plate remains on (up to 4
hours).
By default, the Intelligent Warming Plate is set to remain on for 2 hours. To
change the time setting of your warming plate, follow these instructions:
1 Press and hold KEEP WARM until the clock begins to flash the current warming
time.
1 Plug the brewer in and turn it on by pressing the Power button.
NOTE: The clock will remain on even if the brewer is turned off. Ensure the
brewer is powered on to set Delay Brew.
2 After filling the water reservoir and adding ground coffee to the filter or
inserting a pod in the Ninja Pod Adapter, close the sliding lid or adapter
handle, and place the appropriate-size vessel under the brew basket.
3 Press DELAY. DELAY will illuminate and the clock will begin to flash “12:00”
or the last time that was set.
4 While the clock is flashing, turn the Multi-Serve dial to adjust the hour.
The AM or PM indicator will illuminate under the clock display as you are
setting the desired time. Press START BREW on the dial and turn the Multi-
Serve dial to adjust the minute. Press START BREW on the dial to lock in the
time.
5 Once the desired time has been set, use the Multi-Serve dial to select the
size of the vessel you would like to brew into.
6 Press the BREW STYLE button to choose your brew style.
7 Once the time, brew size, and brew style have been set, press the START BREW
button to activate. When activated, the brewer will beep and DELAY and your
selected options will remain illuminated. To cancel, press DELAY again.
NOTE: The brewer must remain on for the Delay Brew function to work. DO NOT
power off or unplug after setting Delay Brew. If the brewer is turned off or
unplugged, delay brew will need to be reset.
USING THE DRIP STOP
The drip stop is used to close off the brew basket to prevent any coffee from
dispensing. You will need to manually open and close the drip stop by moving
the lever to your desired position. It can be closed and reopened at any point
before, during, or after a brew.
If you forget to open the Drip Stop, the brewer will pause the brew, and after
30 seconds it will give you a friendly audible reminder. After 5 minutes, the
brew will be canceled.
NOTE: If the Drip Stop is closed before you begin a brew, the brewer will
notify you with 3 beeps and the Drip Stop indicator will illuminate. Move the
Drip Stop to the open position and press the START BREW button to begin your
brew.
CLOSED
OPEN
CLOSING THE DRIP STOP AFTER A BREW
When the brew cycle is complete, set the Drip Stop to the closed position to
stop dripping from the brew basket and Ninja Pod Adapter. While the Drip Stop
is closed, the Drip Stop indicator will illuminate.
NOTE: Remember to open the Drip Stop when you are ready to brew again. If you
forget, your brewer will give you a friendly audible reminder.
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USING THE NINJA® DUALBREW COFFEE MAKER CONT.
DISPENSING HOT WATER The Ninja DualBrew Coffee Maker has a separate water line
completely independent of the line used for brewing coffee. This ensures you
get clean water every time with no coffee cross-contamination. 1 To switch to
Hot Water Mode, turn the dial on
the left side of the brewer to the water droplet icon. You should notice a
change on the control panel.
NOTE: If the display is flashing the water droplet icon, make sure the dial is
turned completely to one side.
2 Use the Multi-Serve Dial to choose one of 17 sizes between 2 oz. and 60 oz.
3 Press START BREW on the dial to start the brew.
NOTE: The water will cool down once dispensed into vessel.
Volume 2 oz. 4 oz. 6 oz. 8 oz. 10 oz. 12 oz. 14 oz. 16 oz. 18 oz. 20 oz. 22
oz. 24 oz. 28 oz. 32 oz. 40 oz. 50 oz. 60 oz.
Not all functions are available on all models.
CLEANING & MAINTENANCE
CLEANING AFTER A BREW
1 After the brewer has cooled, remove the brew basket. If using pods, remove
the Ninja Pod Adapter and brew basket. Wash the used parts thoroughly with
soap and warm water.
2 Wash the carafe and brew-through lid with soap and warm water. Use a bottle
brush or cloth to wash the inside of the carafe. DO NOT use a wire brush.
NOTE: For best results, we recommend rinsing the reservoir after brewing and
refilling with fresh water for the next brew.
CLEANING THE WATER RESERVOIR
Empty the reservoir and hand-wash or place in dishwasher. For a better clean,
we recommend placing it in the bottom rack of the dishwasher standing upright
with the opening facing downward. We recommend doing this weekly.
CLEANING THE CARAFE
We recommend cleaning your carafe after each use with warm, soapy water.
To clean the carafe more thoroughly, we recommend using a soft foam brush. DO
NOT use a wire brush.
CLEANING THE SLIDING LID
Open the hinged hood on top of the brewer by pulling up on the left side. Once
opened, slide the sliding lid out of the back of the brewer to remove it.
Hand-wash the sliding lid with warm, soapy water. Slide the sliding lid back
into its tracks and close the hinged hood.
NOTE: DO NOT place the sliding lid in the dishwasher.
CLEANING THE NINJA POD ADAPTER
Open the handle to reveal the needles and pod holder and hand-wash with warm,
soapy water. Take care when cleaning around the needles. Then, close the
handle and slide it back into the REMOVE position before reinstalling.
NOTE: DO NOT place the Ninja Pod Adapter in the dishwasher.
CLEANING THE BREW BASKET
If brewing grounds, allow the brewer to cool, then remove the brew basket by
pinching the handle and lifting straight up. If using a paper filter, discard
the filter by dumping the brew basket upside down into a waste-bin. If brewing
pods, first remove the Ninja Pod Adapter, then remove and wash the brew
basket.
CLEANING & DESCALING YOUR BREWING SYSTEM
Your Ninja DualBrew coffee maker offers three modes to choose from, Grounds,
Pods, and Hot Water. Each mode that you use will eventually need to be cleaned
with a clean cycle.
The clean cycle is used for descaling the brewer when calcium scale buildup is
affecting the performance of the brewer and/or the flavor of your coffee. The
Intelligent Clean Cycle Indicator will automatically illuminate orange when a
cleaning cycle is recommended for your brewer. If the indicator is ignored,
your brewer may stop mid-brew and display “CLn,” indicating it needs immediate
cleaning on the current mode.
NOTE: The clean cycle takes approximately 75 minutes.
NOTE: When dispensing hot water, use a vessel that is suitable for high temperatures.
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ninjakitchen.com 17
CLEANING & MAINTENANCE CONT.
CHOOSING WHICH MODE TO CLEAN
When the Intelligent Clean Cycle Indicator turns on for the first time, run a
clean cycle on the mode you use most. For example, if you primarily brew with
grounds, run the clean cycle on the Grounds mode with the Sliding Lid closed.
If you primarily use pods, ensure the Ninja Pod Adapter is installed, and run
the clean cycle through the Ninja Pod Adapter. If Hot Water mode (not
available on all models) has been used at all, run an additional clean cycle
in Hot Water mode.
The next time the Intelligent Clean Cycle Indicator illuminates orange, run a
clean cycle on the remaining way to brew coffee. For example, if you ran a
clean cycle on the Grounds mode first, run a clean cycle on the Pods mode
next.
NOTE: If the display ever reads “CLn,” it indicates heavy scale buildup on
that mode. Run a clean cycle on the current mode.
To clean and descale your Ninja DualBrew Coffee Maker:
1 Place the empty carafe beneath the brew basket.
2 Use a descaling solution specifically formulated for coffeemaker cleaning
and follow the directions on the package. Fill the water reservoir up to, but
not exceeding, the Full line.
OR
Fill the water reservoir to the Travel Mug line (16 oz.) with white vinegar,
then fill the rest of the reservoir with water up to, but not exceeding, the
Full line.
IMPORTANT: Only use white vinegar.
NOTE: Running a water-only clean cycle will not descale the brewer properly.
3 Once the water reservoir is filled with your cleaning solution and water
mixture, press the CLEAN button then press the START BREW button to confirm
and begin the cleaning cycle.
NOTE: To cancel the clean cycle, press the Power button or CLEAN button once.
The brewer will beep and stop brewing through the cleaning mixture. Continue
to follow the instructions starting at Step 6.
IMPORTANT: If you cancel the clean cycle, your brewer will not be properly
descaled.
4 The clock will display and count down the remaining clean cycle time, which
takes approximately 75 minutes to complete. Your brewer will deliver a small
amount of cleaning solution to distribute it through the system. It will then
pause, deliver additional cleaning solution, and repeat this process for 75
minutes. The extended pauses allow for maximum cleaning and descaling.
IMPORTANT: DO NOT remove the carafe at any time during the clean cycle.
5 Upon completion, the brewer will beep, the clock will display End, and the
Intelligent Clean Cycle Indicator will turn off.
6 Empty the contents of the carafe and place it back under the brew basket.
Clean the water reservoir with warm, soapy water to remove any cleaning
solution that could affect the flavor of your coffee.
7 Fill the reservoir with fresh water up to, but not exceeding, the Full line.
8 Flush the system by running a water-only cycle. If cleaning the Grounds
mode, run a Full Carafe Classic brew cycle. If cleaning the Pods mode, run a
12 oz. Classic brew. Rerun a water-only cycle if taste persists. If cleaning
Hot Water mode (not available on all models), run a Full Carafe on BOIL. After
the cycle is complete, discard the water and thoroughly clean the carafe and
brew basket.
NOTE: Hard water will cause scale buildup faster than soft water and the
brewer will indicate it needs cleaning more often.
TROUBLESHOOTING GUIDE
There’s sediment in my coffee.
· If using a permanent filter (sold seperately), this may be due to using
finely ground coffee.
· To reduce the amount of sediment in the brewed coffee, use a slightly
coarser grind or use a paper filter.
NOTE: DO NOT use a paper filter in conjunction with a permanent filter, as
water and/or coffee can back up and clog the filter basket.
Over Ice Brew is not cold.
· Ensure your cup, travel mug, or carafe is filled all the way to the top with
ice cubes before brewing. Brewer will brew at elevated temperatures to lock in
the best flavor, then the ice will cool the brewed coffee to the perfect
temperature.
Coffee is too weak.
· For stronger coffee, use the Rich brew setting. For an even bolder flavor,
you can add more coffee grounds to the filter.
Coffee is too strong.
· For milder coffee, use the Classic brew setting. For an even milder flavor,
use fewer coffee grounds in the filter.
Brew cycle is too slow.
· The brew time will vary based on size and brew style. Full carafe sizes and
Rich brews will take longer to brew than single-serve and classic brews. The
progress bar on the control panel will indicate brew status.
Cup or travel mug overflowed.
· Refer to the Approximate Brew Volumes chart on page 9.
Brew basket overflowed.
· The bottom of the brew basket may be clogged. This can happen with finely
ground coffee or too many coffee grounds in the filter. Medium-grind coffee is
recommended.
· Using both the permanent filter and a paper filter can cause grounds to clog
and water to back up in the brew basket. Use only the permanent filter or a
paper filter.
· Decaf coffee grounds absorb water differently, so use fewer scoops when
using decaf.
There is water left in the reservoir.
· When the reservoir is filled to a specific size and then that size is
brewed, there will be some water left in the reservoir. This is normal to
ensure the reservoir does not run dry for the best performance of the pump and
brew system.
Brewer is leaking.
· After removing the water reservoir, there may be a small amount of water in
the reservoir valve. This can be easily removed with a dry cloth.
· If the leak is coming from above the brew basket, refer to “Brew basket
overflowed.” above.
· If the leaking is coming from below the brew basket, close the drip stop.
Refer to page 15 for more information.
· If the leak is coming from the bottom of the brewer, call Customer Service
at 1-877-646-5288.
Intelligent Clean Cycle Indicator is illuminating orange.
· Run a clean cycle. If you have recently completed a clean cycle, you may
need to run another cycle to remove additional mineral buildup that occurs
naturally over time and is common in hard-water areas. Make sure you are using
vinegar or a descaling solution and follow the cleaning instructions on pages
17 and 18.
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ninjakitchen.com 19
TROUBLESHOOTING GUIDE CONT.
Brewer is not detecting the Ninja® Pod Adapter. · Ensure the adapter is fully
seated in place over the brew basket with the handle closed. Pull the
handle toward you until it clicks into the LOCK position. Refer to pages 11
and 12 for more information. · Ensure the Hot Water Dial (not available on all
models) is turned completely to the coffee bean icon. Coffee is splattering. ·
Some splatter is normal. Use the cup tray when possible to reduce the distance
between the cup and
the coffee outlet. · Ensure the Ninja Pod adapter is installed over the brew
basket when brewing pods. Water reservoir is unstable. · Ensure the water
reservoir is properly installed on the hook on the side of the brewer and
pressed
down firmly into the water reservoir base. CLOCK DISPLAY MESSAGES: End · The
brew cycle is complete. Add Wtr · The system does not have enough water in the
reservoir to complete your brew.
Add fresh water to the reservoir and then press the START BREW button to
resume. · If the reservoir is filled with water, remove and reseat the
reservoir. If the issue persists, contact
Customer Service at 1-877-646-5288. CLn · The system has detected that a clean
cycle needs be run immediately to remove calcium scale
buildup in the heater. See `Cleaning & Descaling Your Brewing System’ for
instructions. STOP · A brew cycle was cancelled. ERROR MESSAGES: Er · If the
clock displays “Er” and then a number (ex. “Er 03”), contact Customer Service
at 1-877-646-
5288.
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or
contact Customer Service at 1-877-646-5288.
PRODUCT REGISTRATION
Please visit registeryourninja.com or call 1-877-646-5288 to register your new
Ninja® product within ten (10) days of purchase. You will be asked to provide
the store name, date of purchase, and model number along with your name and
address. The registration will enable us to contact you in the unlikely event
of a product safety notification. By registering, you acknowledge you have
read and understood the instructions for use and warnings set forth in the
accompanying instructions.
20 1-877-646-5288
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized
retailers of SharkNinja Operating LLC. Warranty coverage applies to the
original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and
workmanship for a period of one (1) year from the date of purchase when it is
used under normal household conditions and maintained according to the
requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty? 1. The original unit and/or non-wearable
parts deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced up to one (1) year from the original
purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six
(6) months following the receipt date of the replacement unit or the remainder
of the existing warranty, whichever is later. SharkNinja reserves the right to
replace the unit with one of equal or greater value.
What is not covered by this warranty? 1. Normal wear and tear of wearable
parts (such as blending vessels, lids, cups, blades,
blender bases, removable pots, racks, pans, etc.), which require regular
maintenance and/or replacement to ensure the proper functioning of your unit,
are not covered by this warranty. Replacement parts are available for purchase
at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform
required maintenance (e.g., failure to keep the well of the motor base clear
of food spills and other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These
defects include damages caused in the process of shipping, altering, or
repairing the SharkNinja product (or any of its parts) when the repair is
performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service If your appliance fails to operate properly while in use
under normal household conditions within the warranty period, visit
ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-877-646-5288 to assist
with product support and warranty service options, including the possibility
of upgrading to our VIP warranty service options for select product
categories. So we may better assist you, please register your product online
at registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for
repair or replacement. A fee of $20.95 (subject to change) will be charged
when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim You must call 1-877-646-5288 to initiate a
warranty claim. You will need the receipt as proof of purchase. We also ask
that you register your product online at registeryourninja.com and have the
product on hand when you call, so we may better assist you. A Customer Service
Specialist will provide you with return and packing instruction information.
How state law applies This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state. Some states do not
permit the exclusion or limitation of incidental or consequential damages, so
the above may not apply to you.
ninjakitchen.com 21
SharkNinja Operating LLC US: Needham, MA 02494 1-877-646-5288 ninjakitchen.com
Illustrations may differ from actual product. We are constantly striving to
improve our products, therefore the specifications contained herein are
subject to change without notice.
NINJA is a registered trademark of SharkNinja Operating LLC.
NINJA SMART SCOOP is a trademark of SharkNinja Operating LLC.
K-CUP is a registered trademark of Keurig Green Mountain, Inc. Use of the
K-CUP trademark does not imply any affiliation with or endorsement by Keurig
Green Mountain, Inc.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2022 SharkNinja Operating LLC
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