COMMPORTAL Assistant App User Guide

June 3, 2024
COMMPORTAL

COMMPORTALASSISTANT APP
QUICK START GUIDE

COMMPORTAL Assistant App-

Assistant App

  1. Browse to: https://arvig.net/hostedpbx.

  2. Click STANDARD USER LOGIN.COMMPORTAL Assistant App-fig1

  3. Enter in your 10-digit phone number and password provided to you by your Systems Administrator or an Arvig representative.
    COMMPORTAL Assistant App-fig2

  4. Click on Downloads.
    COMMPORTAL Assistant App-fig3

  5. Click on the Download link.
    COMMPORTAL Assistant App-fig4

  6. You will find the .exe file in the tool bar.

  7. Click on the .exe link.

  8. After the Welcome message appears, click on Next.
    COMMPORTAL Assistant App-fig5

  9. Click on Accept.

  10. Click Next.
    COMMPORTAL Assistant App-fig6

  11. Choose the option that fits best, most often it will be Just Me.

  12. Click Next.
    COMMPORTAL Assistant App-fig7

  13. Choose Complete.

  14. Click Next.
    COMMPORTAL Assistant App-fig8

  15. Click Install.
    COMMPORTAL Assistant App-fig9

  16. Click Finish.
    COMMPORTAL Assistant App-fig10

  17. You will need to restart your computer 1 or 2 times, depending upon your PC’s operating system. Be sure to save your work and close all programs before restarting.

  18. Click Yes if ready to restart.
    COMMPORTAL Assistant App-fig11

  19. If prompted, click Yes to allow the changes.
    COMMPORTAL Assistant App-fig12

  20. You will see changes made to the Task Bar.
    COMMPORTAL Assistant App-fig13

  21. If you have programs open, you may have to look behind other windows to see the below message.
    COMMPORTAL Assistant App-fig14

  22. Enter the information in the 3 fields.

  23. Complete 10-digit phone number (no spaces).

  24. Password provided, same format as above.

  25. Enter the URL: https://voice1.arvig.net

  26. Click Apply.

  27.  Click OK.

  28. Example:
    COMMPORTAL Assistant App-fig15

  29. This is where you may need to restart your computer a second time to see the dialer app on the Task Bar.
    COMMPORTAL Assistant App-fig16
    You are now set up to use the CommPortal App.

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Documents / Resources

| COMMPORTAL Assistant App [pdf] User Guide
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