Select Entry System SG3DMRCL Cellular Select Gate Installation Guide

Select Entry System SG3DMRCL Cellular Select Gate

Cellular Select Gate Installer Guide

Change History

Version| Changes
03/19| Updated for 4G LTE / VoLTE
03/18| Added Change History

Added SES Ownership of Intellectual Property Right Added SES Reservation of Rights

Inserted section 1.4.2 and associated images to describe auxiliary relay wiring (Grounding Section 1.4.2 became 1.4.3)

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Ownership of Intellectual Property Rights
Select Engineered System, Inc. (hereinafter “SES”) owns all intellectual property contained in this document. No part of this document may be transmitted or reproduced without the prior written consent of SES.

SES Reservation of Rights
At all times SES reserves the right to change, update and modify the physical product and associated product documentation without notice and without liability to others.

Cellular Select Gate (CSG) Installation

Safety Warnings

For your safety please observe the following recommendations when installing Cellular Select Gate series product enclosures:

•  Never install equipment during a lightning storm or other hazardous event
• Do not bring mains voltage cabling into the product enclosure or attempt to connect mains voltage to any wires leading from the product, or the enclosure housing itself. Only the isolating transformer supplied with the product should be connected to the electrical mains supply by following the installation instructions below
•  In wet locations, only install wiring and cabling rated for wet locations
•  Follow industry‐recommended installation practices when installing cables and grounding wires
• Do not attempt to use the provided isolating transformer to supply other equipment ‐ it is intended solely for the purpose of powering access controllers in the Cellular Select Gate series.

Cellular Select Gate (CSG) Installation and Activation

Please read this entire guide before attempting to install this system. This system should only be installed by an authorized installer/dealer.

Site Survey for 4G LTE / VoLTE Reception ‐ Important
The Cellular Select Gate (CSG) will search for and operate with the available services (VoLTE, 4G LTE) anywhere that good network signal is available provided an active 4G LTE, VoLTE SIM is installed. Setup is per section 1.2.2 and 1.2.3. At the time of writing, AT&T is the recommended 4G LTE / VoLTE service provider, but others may be available in your specific area.
BEFORE INSTALLING THE CSG, it is strongly recommended you perform a site survey to check for a good cellular signal from the service provider that is to be used by the CSG in the intended CSG installation location. If signal is poor, please check for surrounding obstructions, try alternate mounting locations, or use antenna extension CELLULAREXTANT to boost signal strength (please contact your dealer or SES supplier for this part). If signal strength cannot be improved after these actions, the CSG may be unsuitable for installing in that location at this time.
SIM Card – Talk and Text Services Must be Activated
To use the CSG to the service, VoLTE capable cellular network services with talk (voice) and text (SMS) services must be activated for the SIM card being used. DO NOT setup a data‐only SIM, as this will not work with the CSG. It is imperative that you call the AT&T phone number provided on the instruction card for correct activation.
You can use the factory‐installed SIM after activating it per section 1.2.3 below, or you can install your own active 4G LTE / VoLTE SIM per section 1.2.4.
Activation Instructions – Factory Supplied AT &T SIM Card 
An inactive AT&T SIM Card has been factory mounted inside the Cellular Select Gate in the Board SIM Card Holder (left image below). If you are intending to use this SIM card, please activate it as follows:

1. Locate the AT&T Simple Activation Instructions (right image below) enclosed with the CSG.
2. Call 786‐202‐0862 to commence activation, but before calling, be ready with the SIM number shown on AT&T ID Card (an arrow inside the image next to the SES logo points to the location of the “SIM Card #”). Please be aware that personal information will be required by the AT&T representative for account activation.
3. Make sure you ask for VoLTE services from the AT&T representative.
4. Obtain the CSG cell phone number from the AT& T representative and record it for future reference. Please double check that you have been provided with both Talk and Text services before completing the activation call. Please also ensure you understand the type of account you have setup e.g. pay‐as‐you‐go, auto monthly refill etc., as limited account types can cause your service to stop unexpectedly. This is outside of SES control.

Cellular Select Gate Installer Guide

Installing an Alternate 4G LTE / VoLTE SIM Card – Talk and Text Services
NOTE: MUST BE AN ACTIVE 4G LTE / VoLTE NETWORK SIM

You may use any active 4G LTE / VoLTE network SIM if preferred, but please ask your service provider to confirm 4G LTE /VoLTE SIM compatibility with your existing service before proceeding and that the service will provide Talk and Text services. To install your SIM card, please:

1. Make certain that the power to the Cellular Select Gate is OFF.
2. Slide the SIM card holder in the open direction, and carefully open the door. Do NOT force it.
3. Remove the existing AT&T SIM from the open SIM card holder, and store it safely with the AT&T Simple Activation Instructions (see right image above).
4. Carefully insert your SIM card into the SIM card holder and gently slide the holder closed.

Starting up the Cellular Select Gate (CSG)
Having performed the site survey (section 1.2.1), and creating an active SIM account (section 1.2.2):

1. Power‐up the CSG and wait 20—30 seconds for initialization and network connection. The CSG will search for available services to use. During this time you may hear a series of beeps, which stop once connected. If beeps continue (see section 4.3), the CSG cannot connect to a cellular network ‐ please review steps 1.2.1 and 1.2.2.
2. CSG text (SMS) operation can be confirmed by sending the signal strength SMS text message

• 20# to the Cellular Select Gate phone number. The CSG will respond with a text message that includes “LTE” for 4G LTE /VoLTE service, or alternatively, “WCDMA”. A signal strength value ranging 1 to 31 (larger values mean better signal strength) will also be received. Reliable operation is usually experienced when signal strength is 14 or above, but if signal strength is low, it will be necessary to review the steps in sections 1.2.1 and 1.2.2.

CSG Power and Supplied Transformer
The CSG is supplied with a 16.5 volt 20 VA AC transformer power supply, which should be wired to the CSG with 18 gauge wire not exceeding 50 feet in length. The transformer should not be used to supply other equipment. Current draw (at idle) is 90mA @ 12 VDC; 80 mA @ 24 VDC (with lights).
Cellular Select Gate Components

Electrical

External Connections

Auxiliary Relay Connections (Board Rev B1A and Later)

The latest CSGs are capable of operating an auxiliary relay to trigger a camera or other function as needed. This provides a fixed two (2) second relay contact output for the following events:

• The call button is pressed directly
•  A keypad number is pressed followed by the Call Button
• A complete PIN is entered into the keypad. Any complete PIN will trigger the auxiliary relay, even if the PIN is invalid.
• A card is presented. Any (standard Wiegand) card will trigger the auxiliary relay, even if the card is invalid.

If the CSG has this feature, there will be an additional wiring terminal located in the lower left of the board marked “AUX RELAY”. See figure 4 below.

WARNING – AUX RELAY CONTACT RATINGS
Do not exceed the maximum contact ratings specified below, otherwise damage will occur.
AUX RELAY Maximum contact ratings: 1A @30 VDC

Connect your auxiliary device by wiring to the AUX RELAY connector as shown. Connect your common wire to the “CM” terminal, and the normally open / normally closed wires according to your device requirements.

Grounding

The Cellular Select Gate case MUST be grounded to a good earth ground. Use at least a #16 gauge wire no more than 25 feet from the Cellular Select Gate to the earth ground rod.

Keypad Programming on the Cellular Select Gate (CSG)

Keypad programming requires entry into Programming Mode using a four‐digit password. Once in programming mode, commands can be entered as needed.
How to Enter Keypad Programming Mode
Use the following keypad sequence to enter Programming Mode.
Note: that if the keypad is idle for 60 seconds, the CSG will exit automatically from Programming Mode, so if you wish to add more commands, you would need to re‐enter Programming Mode.

Enter Programming Mode { 0 } [4-digit password]

{ } means keys are pressed at the same time

Steps| Keypad| CSG Response
Press and 0 together| { 0 }| 2 beeps
Enter password digits| 4 digits 0 – 9| Short beep for each key pressed
Press for “Enter”| | Password OK: 2 short beeps

Password NOT OK: long beep

Example: { *** 0 } *7777 Enters programming mode using factory default password 7777

How to Exit Keypad Programming Mode
Once programming is complete, exit Programming Mode using the following sequence.

*Exit Programming Mode {0}**

{ } means keys are pressed at the same time

Step| Keypad| CSG Response
Press Exit and 0 together| { 0 }| 2 short beeps

Assigning a Phone Number to Dial when a Specific Keypad Number is Pushed
Phone numbers can be assigned to specific keypad numbers so that when a visitor pushes a keypad number, the CSG dials the phone number programmed to that number/digit.

**Assign Phone Number to Keypad Digit 1 K [Phone Number] ***

Steps| Keypad| CSG Response
Enter Programming Mode if you have not already|  | See section 2.1 above.
Enter command “1” then a single keypad digit K (0 – 9)| 1 K| Short beep for each key pressed
Enter phone number| Up to 16

keys

| Short beep for each key pressed
Press to end command| | Accepted: 2 short beeps

NOT Accepted: long beep

Example: **1 5 3058235410 *** Sets phone number 3058235410 to keypad digit 5. Once programmed, press keypad digit, then Call Button to call the assigned number.

Clearing a Phone Number Already Assigned to a Keypad Digit
A phone number already assigned to a specific keypad number can be erased or cleared.

**Clear a Keypad Digit Phone Number 1 K 0 ***

Steps| Keypad| CSG Response
Enter Programming Mode if you have not already|  | See section 2.1 above.
Enter command “1” then a single keypad digit K (0 – 9)| 1 K| Short beep for each key pressed
Enter Clear Command (0)| 0| Short beep
Press to end command| | Accepted: 2 short beeps

NOT Accepted: long beep

Example: **1 5 0 *** Clears the phone number assigned to keypad digit 5

Adding a Personal Identification Number (PIN) to Operate a Relay
Personal Identification Numbers (PINs) can be assigned to either of the CSG relays, so that when the PIN is entered on the keypad, the assigned relay will open.

**Add PIN – Command 81 [Relay Number] [PIN Number] ***

Steps| Keypad| CSG Response
Enter Programming Mode if you have not already|  | See section 2.1 above.
Enter PIN command| 8 1| Short beep for each key pressed
Enter relay number| 1 or 2| Short beep
Enter 4-digit PIN number| NNNN| Short beep for each key pressed
Press to end command| | Accepted: 2 short beeps, short low beep, 2 short beeps

NOT Accepted: long beep

Example A: **81 2 0123 *** Add PIN of 0123 to operate relay 2 when entered

Example B: **81 1 7348 *** Add PIN of 7438 to operate relay 1 when entered

Note 1: For technical reasons this command is not the same as the SMS text equivalent command.

Gaining Entry Using a PIN
To gain entry using a previously PIN, when NOT in Programming Mode, enter * followed by the PIN e.g.

• Using Example A above, entering *0123 will cause relay 2 to operate.
• Using Example B above, entering *7348 will cause relay 1 to operate.

Deleting a Personal Identification Number (PIN)

Previously assigned Personal Identification Numbers (PINs) can be deleted, so that the relay will no longer operate if that PIN is entered on the keypad.

**Delete PIN Using Keypad – Command 8 1 0 [PIN Number] ***

Steps| Keypad| CSG Response
Enter PIN command| 8 1| Short beep for each key pressed
Enter 0 delete command| 0| Short beep
Enter 4-digit PIN number to be deleted| NNNN| Short beep for each key pressed
Press to end command| | Accepted: 2 short beeps, short low beep, 2 short beeps

NOT Accepted: long beep

Example: **81 0 7348 *** Deletes PIN 7438 to prevent relay operation if someone attempts to enter PIN 7348 on the keypad.

Note 1: If the same PIN number has already been entered for both relays, only the first entry listed will be deleted when using this command. The second listed entry will only be deleted if the delete command is entered again.

Note 2: For technical reasons this command is not the same as the SMS text equivalent command.

Adding a Card or Transmitter to Operate a Relay
Standard 26‐bit Wiegand cards and transmitters can be used to operate either of the CSG relays, so that when the card is swiped, or the transmitter is detected, the assigned relay will open.

**Add Card – Command 82 [Relay Number] [3-Digit Site Code] [5-Digit Card Number] ***

Steps| Keypad| CSG Response
Enter Programming Mode if you have not already|  | See section 2.1 above.
Enter card command| 82| Short beep for each key pressed
Enter relay number| 1 or 2| Short beep
Enter 3-digit site code| 001 to 255| Short beep for each key pressed
Enter 5-digit card number| 00001 to 65534| Short beep for each key pressed
Press to end command| | Accepted: 2 short beeps, short low beep, 2 short beeps

NOT Accepted: long beep

Example C: **82 2 012 12345 *** Add card or transmitter with site code 012 and card number 12345 to operate relay 2 when entered

Example D: **82 1 125 30102 *** Add card or transmitter with site code 125 and card number 30102 to operate relay 1 when entered

Note 1: For technical reasons this command is not the same as the SMS text equivalent command.

Deleting a Card (or Transmitter)
Previously assigned Cards (or Transmitters) can be deleted, so that the relay will no longer operate if that card is swiped or the transmitter is operated.

**Delete Card – Command 8 2 0 [3-Digit Site Code] [5-Digit Card Number] ***

Steps| Keypad| CSG Response
Enter Programming Mode if you have not already|  | See section 2.1 above.
Enter card command| 82| Short beep for each key pressed
Enter delete command| 0| Short beep
Enter 3-digit site code| 001 to 255| Short beep for each key pressed
Enter 5-digit card number| 00001 to 65534| Short beep for each key pressed
Press to end command| | Accepted: 2 short beeps, short low beep, 2 short beeps

NOT Accepted: long beep

Example C: **82 0 012 12345 *** Deletes Card with site code 012 and card number 12345 to prevent relay 2 operation if someone attempts to enter using card 01212345.

Note 1: If the same card and site code number has already been entered for both relays, only the first entry listed will be deleted when using this command. The second listed entry will only be deleted if the delete command is entered again.

Note 2: For technical reasons this command is not the same as the SMS text equivalent command.

Advanced Features Available Through Text (SMS) Programming

Many advanced features can be programmed directly using a cell phone with SMS (text) capability. This can be done either using the SGMC Cell Phone App available both in the Android and iOS markets, or, using Direct Programming with CSG programming commands. The advanced features are available from the “More” button accessible in the Select Gate command page.

SGMC Cell Phone App
Downloading the App by Scanning the QR Code
Scan the QR code below to link you to the app market appropriate to your cell phone. Follow the instructions at the link location to download the app.
Downloading the App using your Phone’s Play or App Store
You can download the app as follows from your phone:

Android
Go to the (Google) Play Store on your phone. How? There should be a link (icon to click) on your phone. It may be on one of your home pages, or in Applications. Here is an example icon:  In the store, search for “Select SGMC” then follow the store’s app installation instructions.

iPhone
Go to App Store on your phone. How? There should be a link (icon to click) on your phone. Here is an example icon, but there are several other variants: In the store, search for “Select SGMC” then follow the store’s app installation instructions.

Direct Programming
You can also program the CSG using direct text (SMS) programming instructions. Detailed programming instructions can be found in the Cellular Select Gate Programming Guide located on the SES website. Go to http://www.selectses.com/products/products/cellular‐select‐gate‐series/ Or click the QR code below for the SES website:

Troubleshooting ‐ Visible and Audible Indications of Conditions

Visible and audio indications can be used to troubleshoot various conditions e.g. no cellular signal. Please use the following sections as a guide to try to identify common issues.

Internal LEDs

Keypad

During startup the blue lighted keypad will turn off and then back on. The keypad will briefly cycle OFF to ON during the repeat power up search until signal is found.

Audible and LED Indications

Condition Description| Audio Sounds| LEDs| Suggested Action
---|---|---|---
Power Up/Restart – searching for signal

– first 30 seconds

| One long beep, then repeated bursts of two short beeps approx. every 1 ½ seconds until

signal is found

| Red, yellow and green solid| None
Cellular signal found| On finding service, one higher beep followed by 2 pairs of lower beeps, then no more beeps| Red and yellow solid, green changes from solid to flashing

approx. once per second

| Can use CSG normally
No SIM in unit, SIM not mounted correctly, bad SIM or SIM not detected| Repeat cycle: 30 beeps followed by silence for 15 seconds, then repeats power up search for signal| Red, yellow and green LEDs solid; green LED turns off briefly then

ON whilst power up search restarts

| Disconnect power from CSG and install SIM correctly.
SIM inserted but no Signal| Repeat cycle: One long beep, then repeated bursts of two short beeps approx.. every 1 ½ seconds for 60 seconds, then

repeats power up search for signal

| Red, yellow and green LEDs solid, green LED turns OFF briefly then ON whilst power up search restarts|
SIM not activated| After first 30 seconds, no beeping (quiet) for 30 seconds, then reset and repeat power up searching for service| LEDs blink ON and then OFF| Contact carrier to activate SIM
 |  |  |

Card and PIN Audible Indications

beeps

| Enter Property
Card Not Accepted| One long beep| Program Card Number into CSG
PIN Accepted| Wait 4‐5 secs then three rapid

beeps

| Enter Property
PIN Not Accepted| One long beep| Program PIN into CSG
PIN not entered correctly

on keypad

| 10 second delay then one long

beep

| Re‐enter PIN correctly: press *

followed by 4‐digit PIN

 |  |

Select Engineered Systems, Inc. 7991 West 26th Ave. Hialeah, FL 33016
Toll Free: 1-800-342-5737
In FL: 305-823-5410
Fax: 305-823-5215
website www.selectses.com
e-mail sales@selectses.com

References

• Select Engineered Systems Access Control - Telephone Entry Systems - Telephone Access Control

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