IQOS 3 DUO Diagnostic Tool User Guide

IQOS 3 DUO Diagnostic Tool

IQOS 3 DUO Pocket Charger

IQOS 3 DUO Holder

Charging and Cleaning

CUSTOMER CARE
For the full user guide and Customer Care visit www.iqos.com

Extended support services for IQOS user www.iqos.com/careplus

• IQOS CARE PLUS may not be available in your country.

ENGAGE WITH IQOS
Download the IQOS Connect App on Google Play to learn more about IQOS*

• Google Play and the Google Play Logo are trademarks of Google LLC.
• IQOS Connect App may not be available in your country.

Getting Started

TURN ON
Press and hold IQOS 3 DUO Pocket Charger Button for 4 seconds, then release. Holder Status Lights and Pocket Charger Status Lights will turn on slowly.

CHARGE HOLDER
Insert IQOS 3 DUO Holder into the IQOS 3 DUO Pocket Charger, then close door to charge. Holder Status Light will show Holder charge level.

Check Holder Status

CHECK HOLDER STATUS
Press and release the Holder Button to check status. Holder Lights indicate IQOS 3 DUO Holder battery level.

CHECK HOLDER STATUS ON IQOS 3 DUO POCKET CHARGER
Press and release Pocket Charger Button to check IQOS 3 DUO Holder battery level.

CHECK HOLDER STATUS ON IQOS 3 POCKET CHARGER

• Press and release Pocket Charger Button to check IQOS 3 DUO Holder battery level.

How to use your IQOS 3 DUO

1. INSERT TOBACCO STICK
   Insert and gently press the tobacco stick to the line on filter with filter facing outside.

2. START HEATING
   Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white.

3. BEGIN USE
   Start using once IQOS 3 DUO Holder vibrates twice.

4. NEARLY COMPLETE
   To signal the last 30 seconds or last 2 puffs, IQOS 3 DUO Holder will vibrate twice with Light(s) pulsing white.

How to use your IQOS 3 DUO

5. REMOVE TOBACCO STICK
   Slide Cap upward and then remove used tobacco stick.

How to clean Holder

1. USE IQOS CLEANING TOOL
   Slide Cap upward and remove completely. Wait for device to cool down, insert IQOS Cleaning Tool and rotate gently.

2. USE IQOS CLEANING STICK
   Insert IQOS Cleaning Stick to wipe inside of the holder. Do not touch the blade with the IQOS Cleaning Stick.

Quick Tips

CHECK POCKET CHARGER STATUS
Press and release Pocket Charger Button to check battery level. Lights will turn on to indicate battery status.

TO RESET
Press Pocket Charger Button until lights fade out, then release. All Status Lights will turn OFF, blink twice, and progressively fade in, to confirm a RESET.

• LIGHTS BLINK WHITE TWICE IQOS is outside operating temperature range (0°C-50°C) or Holder needs to be inserted in Pocket Charger with door closed until it is fully charged.
• LIGHT BLINKS RED Reset IQOS 3 DUO. If red light blinking persists, contact Customer Care.
• This symbol indicates that caution is required when operating the product.

SAFETY WARNINGS AND INSTRUCTIONS

PLEASE READ AND SAVE THESE INSTRUCTIONS
The Safety Warnings and Instructions included in this document cannot cover all possible conditions and situations that could occur. Caution and care must be exercised when using or maintaining any personal electronic product. To reduce the risk of injury, always use this product in accordance with the manufacturer’s instructions. This product contains no user-serviceable parts. Do not attempt to open, modify, service or repair any component of this product or to replace any of the components or batteries – doing so may result in personal injury. Never use this product in places where flammable materials, liquids and gases are present. This product must only be charged using Safety Extra Low Voltage. Only charge this product indoors. The following symbol indicates that a specific detachable power supply unit is required for connecting the electrical appliance to the supply mains. The type reference of power supply unit is marked near the symbol. The type reference of the power supply is reported as SxxA2x meaning that different adaptor models can be used with the device depending on that region’s plugs. Only charge your product with one of the following approved IQOS™ AC Power Adaptor models: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27. Do not touch this product if it becomes wet or immersed in any liquid. Do not drop this product or subject it to strong shock. Never attempt to touch the Heater Blade, this may cause personal injury or damage to the Heater Blade. Keep away from children at all times and ensure that they do not play with this product. This product is not intended for use by persons with reduced physical, sensory or mental capabilities or lack of knowledge unless they have been given supervision or instruction to use the product in a safe way and understand the hazards involved. Do not use this product under the following circumstances:

1. Where the use of electronic devices is prohibited;
2. On or near heat sources i.e. radiators or fires;
3. If it is damaged, tampered or broken and iv) If it has been exposed to excessive heat or moisture.

ATTENTION
IQOS works exclusively with HEETSTM. Never use IQOS with a cigarette or similar products or with tobacco sticks or accessories not approved by the manufacturer. Do not remove a tobacco stick while in use. Tobacco sticks are single use only and should never be re-used, lit with a match, lighter or any other flame source.

Tobacco and health effects

• IQOS is not risk-free.
• Tobacco sticks contain nicotine, which is addictive.
• The best way to reduce tobacco-related health risks is to quit tobacco and nicotine use altogether.

Nicotine

• Nicotine is naturally present in the tobacco used in tobacco sticks.
• Nicotine is addictive and may cause side effects similar to those associated with other nicotine-containing products, like headaches, nausea, or throat irritation. If you experience these symptoms stop using tobacco sticks and consult a health care professional.
• IQOS is not for people who have heart problems or are diabetic.
• IQOS should not be used during pregnancy or while breastfeeding.
• If you are pregnant, breastfeeding or think you may be pregnant, you should quit tobacco and nicotine use altogether and consult a health care professional.

Children and adolescents

• IQOS is intended for adult use only.
• Children and adolescents should not use IQOS under any circumstances.

IMPORTANT SAFETY INFORMATION

Choking and ingestion hazard

• Keep tobacco sticks out of reach of children and pets.
• CHOKING HAZARD — Tobacco sticks contain small parts.
• INGESTION HAZARD — If tobacco sticks are swallowed, seek medical attention immediately due to risk of nicotine ingestion.

WARNING Battery risk
IQOS is powered with sealed Lithium-ion (Li-ion) batteries. Under normal conditions of use, the battery is sealed. If battery fluid leaks, follow these precautions:

• If you swallow fluid, seek medical attention immediately. Do not induce vomiting or ingest food or drink.
• If fluid is inhaled, get fresh air and seek medical attention.
• In case of contact with skin, wash hands and do not touch eyes.
• In case of contact with eyes, immediately flush with running water for at least 15 minutes and seek medical attention.

CAUTION

Hot aerosol risk

• When using IQOS under hot and humid weather conditions, the water in the aerosol makes the aerosol temperature feel very hot.
• To help avoid this sensation, store your tobacco sticks in a cool dry place. Do not expose product to high humidity conditions or direct sunlight. Do not use IQOS during hot conditions or in periods of high humidity.
• If you experience discomfort, stop using the product and contact a health care professional.

Allergic reaction risk

• • IQOS could cause an allergic reaction.
  • Stop using IQOS and seek medical attention immediately if you experience any of the following symptoms that may indicate a serious allergic reaction: swelling of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.

Reporting of adverse events or incidents

If you experience any unwanted health effect when using IQOS, consult a health care professional. You can report any adverse event or incident directly by contacting your local Customer Care (details can be found in the Customer Care & Warranty booklet). By reporting side effects, you can help provide more information on the safety of this product. For more information please go to www.iqos.com

INFORMATION FOR DISPOSING OF IQOS 3 DUO

Valid across European Union and EEA

This symbol on the product or on its packaging indicates that this product and its individual parts (including batteries) must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. Alternatively, waste batteries can be returned free of charge at the point of sale. The separate collection and recycling of your waste equipment (including batteries) at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Disposing of waste equipment as unsorted municipal waste (e.g. by waste incineration or landfilling) can have negative effects on the environment and human health. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your local household waste disposal service or the shop where you purchased the product. The local importer of the product will provide for the financing of the treatment and recycling of waste equipment returned through these designated collection points in accordance with local requirements.

TECHNICAL DATA

Holder:

• IQOS 3 Model A1404/
• IQOS 3 DUO Model A1406
• Battery type: Li-ion rechargeable battery
• Input: 5V 1.6A IQOS AC Power Adaptor
• Model: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27
• Input: 100V-240V~ 50/60Hz 0.3A
• Output: 5V  2A USB Type C Cable
• Pocket Charger: IQOS 3 Model A1504/ IQOS 3 DUO Model A1505
• Battery type: Li-ion rechargeable
• battery Input: 5V  2A Bluetooth® 4.1

BATTERY REMOVAL INSTRUCTIONS (FOR DISPOSAL AND RECYCLING)

Batteries must not be removed by the consumer. At end of product life, only an authorised recycler may safely remove batteries by using the following steps.

IQOS 3 DUO Pocket Charger (A1505):

• Step 1: The device should be fully discharged before disassembling it. Remove the cover, then remove the screw on both sides.
• Step 2: Detach the charger from the hull.
• Step 3: Unscrew to remove the retainer.
• Step 4: Detach all FPC and connectors to remove the charger PCB.
• Step 5: Remove the battery and dispose of it according to local regulations.

IQOS 3 DUO Holder (A1406):

• Step 1: The device should be fully discharged before disassembling it. Remove the front housing from the holder.
• Step 2: Remove the rear housing.
• Step 3: Remove the power button from the holder.
• Step 4: Remove the glue and solder to detach the battery from the middle part and frame.  Middle part must be cut open due to glue.
• Step 5: Remove the battery and dispose of it according to local regulations. Hereby, Philip Morris Products S.A. declares that IQOS 3 DUO is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The official Declaration of Conformity may be found at: www.pmi.com/declarationofconformity IQOS 3 DUO Model A1505 operates within 2.402
  • 2.480GHz frequency band with a maximum RF output power below 10.0 dBm. IQOS 3 DUO Model A1505 is equipped with a passive NFC tag that operates at 13.56MHz frequency band. Designed and manufactured under the authority of Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Philip Morris Products S.A. and its affiliates is under license. Other trademarks and trade names are those of their respective owners.
  • 2019 Copyright Philip Morris Products S.A.

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