Hisense H77G 50 inch 4K UHD VIDAA Dolby Vision HDR Smart TV User Manual

: June 3, 2024
: Hisense

Table of Contents

H77G 50 inch 4K UHD VIDAA Dolby Vision HDR Smart TV
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H77G 50 inch 4K UHD VIDAA Dolby Vision HDR Smart TV

USER MANUAL
Before using the TV, please read this manual thoroughly and retain it for future reference.

ES-A194721

ENGLISH FRANÇAIS ESPAÑOL

USER MANUAL
Before using the TV, please read this manual thoroughly and retain it for future reference.
ENGLISH

Co p yrig ht Sta te me nt

All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA:

Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024

CANADA: Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada L5N 5Z2

MEXICO:

Hisense Mexico S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliación Granada Miguel Hidalgo, Ciudad de México, C.P. 11520

Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

Disc la ime r Pa g e
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense’s control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including any Application Services, is purely at the user’s risk. Application Services are provided on an as-available basis without warranties of any kind, either expressed or implied, that the Application Service will be uninterrupted or error-free, including but not limited to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by Hisense, providers, affiliates, or contractors or their respective employees shall create such a warranty. Hisense specifically disclaims responsibility for any or all Application Services from functioning at any time, and by purchasing the Device, you accept such disclaimer without any claim on Hisense. You are solely responsible for providing an active and working connection to the Internet, along with any and all hardware and/or software necessary to use the Hisense Device as intended.
Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product.

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Settings > Channel > Auto Channel Scan
Auto Channel Scan Before you select Auto Channel Scan, you can press Antenna or Cable.

Settings > Channel > Tuner Mode to select

Display the channel list In Live TV, press button on the remote control to display the channel list menu.

Viewing your ‘Favorites’ list Press button to call out the Channel list, the channel list appears on the right side of the screen, press
button and press button, a heart-shaped icon will appear next to your favorite channel.
If you want to remove favorite channels, press button and press button, a heart-shaped icon will

disappear on favorite channel list.
NOTE These steps should be operated under TV inputs. Before you edit the fav lists, complete channel scan first.

Connecting to the Internet

Settings > Network > Network Configuration You set the TV network by selecting Configuration and press the

button to enter the submenu.

Automatically obtain an IP address
1. If you connect to the wired network, the TV will automatically obtain an IP address and connect to the network.
2. If the connection fails, disconnected message will display for the Ethernet status. Retry or enter the IP settings, and select Manual to input the information again.
Manually enter the IP address
1. Enter the IP settings to select Manual. 2. Enter the IP Address, Netmask, Gateway, DNS Server 1 and DNS Server 2 in the menu.
NOTE · This section is only for 4K models. · You get access to the Internet through your TV. · The default option of IP Settings Mode is DHCP.
Connecting to the Internet

NOTE · You get access to the Internet through your TV. · Connect to an available wireless network. · Make sure that you have the wireless router’s SSID and password before attempting to connect.

Connecting to a Wireless Network > Settings > Network > Network Configuration
You set the TV network by selecting Configuration and press the

button to enter the submenu.

Connection Type Choose a wireless network connection to access the Internet. Refresh Refresh wireless network. Advanced Settings Configure the advanced wireless network settings for the TV. Add You can add wireless network.

NOTE

If no wireless router is found, select Add and enter the network name in the SSID. If no wireless router is found, select Refresh.
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You can use your TV remote to control the external devices that are connected to the TV by HDMI cable. The external devices need to support HDMI & CEC Function (HDMI-CEC).
Connecting an external device through HDMI – CEC Function > Settings > System

HDMI-CEC
1. Set HDMI-CEC to On. 2. Connect an HDMI-CEC-compliant device to the TV. 3. Turn on the connected external device. The device is automatically connected to the TV. After
connection is finished, you can access the menu of the connected device on your TV screen using your TV remote and control the device.
NOTE
HDMI cables must be used to connect HDMI CEC-compatible devices to your TV. The HDMI CEC feature of the connected device must be turned on. If you connect an HDMI device that is not HDMI CEC-compatible, all the HDMI-CEC control features do not work. Depending on the connected HDMI device, the HDMI-CEC Control feature may not work. The HDMI CEC feature are supported One Touch Play, Routing Control, System Standby, Device OSD Name Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control.

Connect an HDMI cable from an external A/V equipment. Some devices such as DVD player require HDMI signal to be set to output in the device’s settings. Please consult your device user manual for instructions. Please note that the HDMI connector provides both video and audio signals, it’s not necessary to connect an audio cable.
Connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, listening to music.
1. Support the U disk 4G, 8G, 16G, 32G, 64G, 128G and other common market sizes, 8T hard drive is currently supported.
2. Support format: NTFS, FAT32.

Mirror content from your device to the TV. > Screen Sharing
Turn on the casting function of your Android/Windows10 device. Find the TV name in the searching list of your device and select it. Wait for the connection progress to complete and the content on your device will be displayed on the TV.
NOTE
Some Android devices may not support casting.

Share media content, like videos, music or photos, from your Android/iOS/PC device to the TV screen.

Before you use this function, turn on Content Sharing at > Content Sharing.

Settings > System > Application Manager

Establishing Content Sharing connection between the TV and your device

1. Turn on the content sharing function of your Android/iOS/PC device. 2. Find the TV name in the searching list of your device and select it. 3. Wait for the connection progress to complete, and select the content you want to share.

Viewing media content of your device

Press

button on your remote, and select Content Sharing on the screen.

NOTE

Make sure your device and the TV are connected to the same network.

Some devices may not support content sharing. If your device doesn’t support content sharing, you

can download an app that supports the function.

If you want to mirror content from your device, go to

Screen Sharing.

Playing Media contents > My Apps > Media
By default, there are Content Sharing displayed on the Media screen. If your mobile device is connected to the TV, its name also appears on the Media screen.
NOTE For more information about Content Sharing, refer to its detailed introduction.

My Apps > Mediaconnected device Select the content you want to play on the screen, like pictures, videos and music.
Input the content name you want to play. Arrange the content list by Grid, List. Arrange the content list by Name, Date Modified, Size. Filter the content list by All Media, Photo, Video, Music. Create a photo, music, or video playlist. Playing background music during viewing pictures You need to:
Choose a picture to playback. Press / button to call out playbar. Select Background Music and choose your music to create a Music Playlist. Play the background music during viewing pictures.
NOTE The TV may be support the following file formats:

Medium Video Picture Music

File Format .AVI, .WMV, .MP4, .MOV, .3GP, .MKV, .MPG, .MPEG, .VOB, .FLV, .OGM .jpeg, .bmp, .PNG, .GIF .mp3, .aac, .wma, .wav

For more information about connection to PC/mobile device, refer to the detailed introduction of each part.

Getting familiar with the Home screen Run the TV more conveniently by selecting the corresponding sections.

Press button.

You can always view the current time at the top of the Home screen. If your TV is connected to the Internet through a wireless connection, then the icon top right corner of the screen. Manage apps
Select the item you want to move, press button to manage.

will be at the

Search Search the app you want.

Inputs Select the input you want.

Settings Display the Settings menu.

Notifications Allow pop-up notifications to appear for useful information and events that occur with your TV.

Select Notifications on the Home screen, and select Settings then display Advertising, New Arrivals, Warnings And Legal Statements, System Message, only when starting the TV for the first time. Choose which types of notifications you would like to receive.

VIDAA Account Sign in your VIDAA account. A VIDAA account gives you all the best feature of your smart TV and always keeps it up to date.

Voice Service Setup Set up the Voice Service following the instruction here and enjoy controlling your smart TV, just by asking Alexa.

Voice Service availability and functions vary depending on TV models and locations.
NOTE
By > Settings > System > Advanced Settings > Notifications Pop-ups, you can also choose which types of notifications you would like to receive.

My Apps

Removing an app in My Apps

1. In My Apps select the app you want to remove, and then press 2. Select OK. The selected app is deleted.

button to select Remove.

Adding an app in VIDAA Store to the Home screen

1. In VIDAA Store select the app you want to add and then select INSTALL. 2. The selected app has been added to the My Apps.

Sorting apps in My Apps

1. In My Apps select the app you want to sort, and then press 2. Press / / / button to move it. 3. Press to store position.

button to select Sort.

NOTE

To use this function, TV must be connected to the Internet. Adding apps is free, but it might cost you money when using some apps. The default apps in My Apps cannot be removed.

You can search for a title, app, person, genre and more by virtual keyboard.

Adjust current picture mode to apply to all sources or just current source. The menu is only for reference. The following modes may differ from the actual product.
Choosing a picture mode > Picture Mode / > Settings > Picture > Picture Mode
You can select the Picture Mode that provides the best viewing experience.
Vivid Standard Energy Saving Theater Game Sports Calibrated
Changing the picture size > Picture Size / > Settings > Picture > Picture Size
You can change the size of the picture displayed on the TV screen.
Auto Normal Zoom Wide Direct Dot-By-Dot Panoramic Cinema
Configuring advanced picture settings > Settings > Picture > Picture Mode Settings
Adjust display setting for each Picture Mode.
Apply Picture Settings Backlight Contrast Brightness Color Tint Sharpness Overscan Motion Enhancement

Motion Clearness Noise Reduction Digital Noise Reduction HDMI Dynamic Range Active Contrast Expert Settings Reset Picture Settings
Adjust current sound mode to apply to all sources or just current source. The menu is only for reference. The following modes may differ from the actual product.
Choosing a sound mode > Settings > Sound > Sound Mode
You can select a favourite sound mode suitable for the content type or the listening environment.
Standard Theater Music Speech Sports Late Night
Configuring advanced sound settings > Settings > Sound > Sound Mode Settings
Bass Boost Surround Sound Dialog Clarity TruVolume Auto Volume Control

Settings > System > Time Settings Set the current time based on your location.
Time Zone Select your time zone. Time Format Set the time to display in a 12 or 24-hour format. Date Format Set the time to display in a mm-dd-yyyy, dd-mm- yyyy or yyyy-mm-dd format. Daylight Savings Select whether to apply Daylight Savings Time to the TV. Date and Time Set the Date and Time. You can set the date and time to automatically sync with Internet/broadcast or manual setup by yourself.
Settings > System > Timers Adjust the timer settings to suit your preference.
Sleep Timer Set the sleep timer to automatically turn the TV Off within a specified time: Off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes. Power On Timer Set the clock for the time you want the TV to turn on automatically. You can set the time only once or set the time in specified date weekly. Power Off Timer Set the clock for the time you want the TV to turn off automatically. You can set the time only once or set the time in specified date weekly. Menu Timeout Set the amount of time that you would like for the menu to display: 10s, 20s, 30s, 60s, 90s, Off .
Settings > System > Advanced Settings > Notifications Pop-ups Allow pop-up notifications to appear for useful information and events that occur with your TV, including: Advertising, New Arrivals, Warnings And Legal Statements and System message. You can enable / disable each of these notifications.
Notifications You can view the list of event messages generated by the TV.

NOTE To delete all notifications, select Clear All.

Settings > Support > System Update Set your TV to receive the latest firmware.
Auto Firmware Upgrade Set your TV to automatically receive the latest firmware. Check Firmware Upgrade Check if your TV needs Firmware upgrade.
NOTE · Please ensure your TV is connected to the Internet. System App Auto Upgrade App auto upgrade will be done in the background. May need your confirmation on new Privacy Notices to complete upgrade in the progress. Upgrade From USB Upgrade TV software from USB device.
NOTE · Please ensure the USB flash drive insert to USB2.0 port of the TV. · The updating files must be available in root directory. · The format of the USB must be FAT32 and the partition table type must be MBR.

Diagnose issues with your TV.

Settings > Support > Self Diagnosis Use the Picture Test to help diagnose picture issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals by using the Network Test and the Input Connection Test.

When the TV has trouble with the picture, these steps may help resolve the problem.
Picture Test > Settings > Support > Self Diagnosis > Picture Test
Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. Picture Test displays a high definition picture that you can examine for flaws or faults.

The Problem No picture, or black and white picture.
The picture is distorted.

Possible Solutions
· Unplug TV from AC outlet and re-plug after 60 seconds. · Check that the Color is set to 50 or higher. · Try different TV channels.
· The compression of video content may cause picture distortions, especially in fast moving pictures from sports programmes and action movies. · If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction. · Mobile phones used close to the TV (within 1 m) may cause noise on analogue and digital channels.

NOTE
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact the service company in your country. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

When the TV has difficulties with sound, these steps may help resolve the problem.
Sound Test > Settings > Support > Self Diagnosis > Sound Test
If the TV plays the Sound Test melody without distortion, there may be a problem with an external device

or the broadcast signal’s strength.

The Problem There is no sound or the sound is too low at maximum volume.
Picture is normal, but no sound.
The speakers are making an odd sound.

Possible Solutions
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV.
· Check the volume settings. · Check if ‘Mute’ mode is set to on.
· Make sure that the audio cable is connected to the correct audio output connector on the external device. · For antenna or cable connections, check the signal information. · A low signal level may cause sound distortions.

NOTE
This product does not support decoding of DTS CD bitstreams. Playback of this format may produce undesirable noise.

When the TV has difficulties with sound and picture, these steps may help resolve the problem. Picture Test

Settings > Support > Self Diagnosis > Picture Test Sound Test
Settings > Support > Self Diagnosis > Sound Test If the Sound Test and Picture Test are normal, there may be a problem with an external device or the broadcast signal’s strength.

The Problem
No sound and picture.
I have connected an external source to my TV but I get no picture and/or sound.
Sound and picture distorted or appear wavy.
Sound and picture is blurry or cuts out momentarily.

Possible Solutions

· Check if the power cord is plugged into a powered AC outlet.

· Press the

button in the remote control to activate the unit

from Standby.

· Check to see if the LED light is on or not. If it is, then the TV is

receiving power.

· Check the correct connection on the external source and the input connection on the TV. · Make sure you have made the correct selection for the input mode for the incoming signal.

· Some electrical appliances may affect TV set. If you turn off the appliance and the interference goes away, then move it further away from TV. · Insert the power plug of the TV set into another power outlet.

· If you use an external antenna, check the direction, position and connection of the antenna. · Adjust the direction of your antenna or reset or fine tune the channel.

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. Network Test

Settings > Support > Self Diagnosis > Network Test If the TV network is connected, the screen will display Connected successfully.

The Problem
The TV cannot connect to your network or apps.
The wireless network connection failed. The wireless network signal is too weak.

Possible Solutions

Make sure the TV has a network connection.

· Run Network Test (

Settings > Support > Self Diagnosis >

Network Test.

· Contact your Internet service provider.

Make sure your wireless modem/router is on and connected to the Internet.

Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner.

When files aren’t playing, this may help resolve the problem.

The Problem
Some files can’t be played.

Possible Solutions
This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.

Settings > Support > E-manual / > My Apps > E-manual
View the embedded E-manual that contains information about your TV’s key features.
Words in blue (e.g., Picture Mode) indicate a menu item. The small black circle indicates the button on the remote control. Removing an app in My Apps
Disclaimer: Instructions and images through this manual are only for reference and may differ from the actual product.
Search Search for the product information, and the E-manual will provide all the titles and content that contains the search information. Link Allows you to access the corresponding reference page.