Whirlpool WTW4955HW Top Load Washer User Guide
- June 3, 2024
- Whirlpool
Table of Contents
Whirlpool WTW4955HW Top Load Washer
Fire Hazard
- Never place items in the washer that are dampened with gasoline or other flammable fluids.
- No washer can completely remove oil.
- Do not dry anything that has ever had any type of oil on it (including cooking oils).
- Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s Owner’s Manual, before operating this appliance.
NOTES:
- Not all features and cycles are on all models, and control panel appearance may vary.
- If your model has a touch interface, the control panel features a sensitive surface that responds to a light touch of your finger.
- To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail.
- When selecting a setting or option, simply touch its name.
- If your model has physical buttons, make sure to press the button firmly.
- At cycle completion, your setting and option choices will be remembered for the next cycle. However, if power to the washer is lost, the settings and options will go back to the factory defaults.
Button Descriptions
SOIL LEVEL (on some models)
Select the setting most suitable for your load. For heavily soiled and sturdy
fabrics, select Heavy Soil Level for more wash time. For lightly soiled and
delicate fabrics, select Light or Extra Light Soil Level for less wash time. A
lighter soil-level setting will help reduce tangling and wrinkling.
WASH TEMP
Wash Temp senses and maintains uniform water temperatures by regulating
incoming hot and cold water. Select a wash temperature based on the type of
fabric and soils being washed. For best results, follow the garment label
instructions using the warmest wash water safe for your fabric.
NOTES:
- On some models and cycles, warm and hot water may be cooler than your previous washer.
- Even in a cold- or cool-water wash, some warm water may be added to the washer to maintain a minimum temperature. All rinses are cold.
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer. Turn the
knob to select a cycle for your laundry load. See online “Cycle Guide” for
detailed descriptions.
RINSE OPTION
Select the option most suitable for your load. Select Auto with Extra Rinse,
Deep Water Rinse, or Deep Water with Extra Rinse if using fabric softener
during a cycle. It ensures that fabric softener is added at the correct time
in the rinse for even distribution.
WATER LEVEL
Set the Water Level knob to the Auto Sensing setting and the washer will
automatically sense the appropriate water level for the load size and type.
Set the Water Level knob to the Deep Water Wash setting and the washer will
automatically add more water to any cycle at any time during the wash process.
NOTE: Expect longer cycle times due to extended fill times when using the
Deep Water Wash option.
START/PAUSE BUTTON
Press to start the selected cycle. Press again to pause the cycle and unlock
the lid. Close the lid and press to restart the cycle. Press and hold to
cancel a cycle and pump out the water.
Adding Laundry Products
sudsing and quick-dispersing to produce the right amount of suds for the best performance.
IMPORTANT: Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be
Adding HE detergent to basket Add a measured amount of HE detergent or
single-dose laundry packets into the basket. If using Oxi-type boosters,
color-safe bleach, or fabric softener crystals, add to the bottom of the
washer basket before adding clothes.
NOTE: Follow the manufacturer’s instructions to determine the amount of
laundry products to use.
Adding liquid chlorine bleach Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.
Adding liquid fabric softener to dispenser
Pour a measured amount of liquid fabric softener into dispenser; always
follow manufacturer’s directions for correct amount of softener based on your
load size. Dilute liquid fabric softener by filling the dispenser with warm
water until liquid reaches the underside of the rim. See Max Fill line arrows.
Adding liquid fabric softener manually to wash load
During the final rinse, wait until the washer has completed filling and press
the Start/Pause button to pause the washer. Lift the lid and add the measured,
recommended amount of liquid fabric softener. Do not use more than the
recommended amount. Close the lid and press the Start/Pause button again to
start the washer. Always follow manufacturer’s directions for correct amount
of fabric softener based on your load size.
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Step 1. Add HE Detergent
NOTE: See the “Adding Laundry Products” section for more information on adding HE detergent, fabric softener, and/or bleach. -
Step 2. Load Clothes For best results, load garments in loose heaps evenly around basket wall.
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Step 3. Close Lid; then Select Cycle and Turn on the machine by pressing the Start/Pause button or rotating the Cycle selection knob; LEDs 2, 3, 4, and 5 will all light up, LED 1 will flash, and LED 6 will remain off.
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Step 4. Select Settings.
-
Step 5. Press Start/Pause/Cancel
NOTE: If the washer is spinning, it may take several minutes to unlock the lid.
PROGRESS LIGHTS
The Progress lights show the progress of a cycle. At each stage of the
process, you may notice sounds or pauses that are different from traditional
washers.
Sensing/Fill
When the Start/Pause button is pressed and the Water Level knob is set to Auto
Sensing, the washer will fill and begin sensing to determine load size and
balance. A short but noticeable pause in the cycle action occurs during
sensing. This is normal. Once sensing is complete, the washer will fill to the
appropriate level for the detected load size and, on select cycles, agitation
will occur during filling. This, too, is normal. When the washer is done
filling, it will begin the wash phase of the cycle. To ensure that the most
accurate load size is detected, avoid opening the lid during the “Sensing”
phase.
NOTE: Sensing and wash phases will be paused by opening the unlocked lid.
Close the lid to resume the cycle. If the lid is left open for more than 10
minutes, the washer will cancel the cycle and pump out the water.
Wash
The washer will fill to the correct water level based on the load size and the
Water Level selection. Certain cycles may agitate during the fill process to
boost cleaning. When the wash cycle begins, you will hear the HE agitator
increase speed. The motor sounds may change at different stages in the wash
cycle while the washer performs different wash actions.
NOTE: The lid will automatically lock after the wash phase completes
before the initial spinout occurs, and will remain locked for the rest of the
cycle.
Rinse
Certain cycles use a spray rinse, which adds water to the tub while the basket
spins. You may hear the motor turning on briefly (short hum) to move the
basket while filling. In some cases, you will hear sounds similar the wash
cycle as the washer fills, rinses, and moves the load.
Final Spin
The washer spins the load at increasing speeds for proper water removal based
on the selected cycle and spin speed.
Cycle Complete
Once the cycle is complete, the lid will unlock and this light will come
Remove the load promptly for best results.
Lid Locked
The Lid Locked feature allows for higher spin speeds. When lit, the lid is
locked and cannot be opened without pausing the cycle. When the light off, the
lid can be opened. To open the lid after it has been locked, press
Start/Pause/Cancel. The lid will unlock once the washer movement has stopped.
This may take several minutes if the load was spinning at high speed. Press
Start/Pause/Cancel while the lid is closed to resume the cycle.
WARNING: Do not wash water-resistant or water repellant-type clothing.
Failure to closely follow these instructions may result in an abnormal
vibrating and out of balance condition that could result in physical injury,
property damage, and/or appliance damage.
Cycle Guide – Normal Cycle
For best fabric care, choose the cycle that best fits the load being washed.
Recommended settings for performance are shown in bold. Not all cycles and
options are available on all models. Not all settings options are available on
each cycle.
NOTE: All rinses are cold.
Items to Wash: | Cycle: | Temperature: | Description: |
---|---|---|---|
Cottons, linens, and mixed- garment loads | Normal | Hot Warm Cool Cold Tap |
Cold
| Use this cycle for normally soiled cottons and mixed-fabric loads. A high spin speed is the default for this cycle.
Online Ordering Information
For detailed installation instruction and maintenance information, winter
storage, and transportation tips, please see the Owner’s Manual included with
your machine.
For information on any of the following items, a full cycle guide, detailed
product dimensions, or for complete instructions for use and installation,
please visit https://www.whirlpool.com/owners, or in Canada
https://www.whirlpool.ca/owners. This may save you the cost of a service
call.
However, if you need to contact us, use the information listed below for the appropriate region.
United States
1–866–698–2538
Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road
Benton Harbor, MI 49022–2692
Canada
1–800–807–6777
Whirlpool Brand Home Appliances Customer eXperience Centre 200–6750 Century
Ave. Mississauga, Ontario L5N 0B7
References
- Welcome to Whirlpool® Customer Care | Whirlpool
- Home, Kitchen & Laundry Appliances & Products | Whirlpool