Hisense 91553 Bezel Less Android Smart TV User Guide

Hisense 91553 Bezel Less Android Smart TV

FAQs

Q: How can I register my Hisense TV?

A: You can register your TV by visiting the following links based on your country:

• USA Registration
• Canada Registration
• Mexico Registration

Q: Where can I find the User Manual for my Hisense TV?

A: You can access the User Manual on the Hisense website at www.hisense.com or by scanning the QR code provided in the E-Manual support functions.

PRODUCT INFORMATION

Congratulations on the purchase of your Hisense TV! If you would like to know ‘all things Hisense’, contact us using the support info: The model and a serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you ever need service.

Please scan the QR code below for the installation video.

8880

• Hours of Operation:

Monday – Friday: 9 AM to 9 PM EST

Saturday – Sunday: 9 AM to 6 PM EST

• Service Email:Service@hisenseusa.com

USA:

Hisense USA Corporation

105 Satellite BLVD Suite I, Suwanee, GA 30024

| •  Phone: 1-855-344-7367

• Hours of Operation:

Monday – Friday: 8 AM to 8 PM EST

Saturday – Sunday: 9 AM to 6 PM EST,

Federal holidays excluded

• Service Email:canadasupport@hisense.com

CANADA:

Hisense Canada Co., Ltd 2550 Meadowvale

Boulevard, Unit 1 Mississauga, ON, Canada L5N 8C2

| •  Phone: 800-008-8880

• Hours of Operation: Monday – Friday: 9:00- 21:00 hrs

Saturday: 9:00-15:00 hrs

• Service Email:servicio@hisense.com. mx

MEXICO IMPORTER:

Hisense Mexico S. de

R.L. de C.V.

Blvd. Miguel de Cervantes Saavedra No 301

Torre Norte Piso 2, Col. Ampliación Granada

Miguel Hidalgo, Ciudad de México, C.P. 11520

Hisense Support Page| http://www.hisense-usa.com/support/

| http://www.hisense-canada.com/support/

| https://hisense.com.mx/support/

*Scan to download the user manual

Register your TV| http://www.hisenseusa.com/support/Register

| http://www.hisensecanada.com/support/productReg.asp

| https://hisense.com.mx/support/Register

Disclaimer

Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.

Find what you want

This TV is equipped with this quick setup guide and embedded E-Manual ( > Settings > System > Advanced System > E-Manual). On the website (www.hisense.com), you can get the User Manual.

E-Manual support functions

This Quick Setup Guide supports the following models: 55S7N / 65S7N

What’s in the box

Your Hisense TV comes with the following items:

• TV
• power cord
• remote control
• 2 base stands
• wall mount assembly
• 2 frame assemblies
• Quick Setup Guide (this document)
• 1 set of AA or AAA (1.5Vcc) batteries
• Important Safety Information and Warranty Card
• 4 screws (attach the TV stand)
• 8 cable clamps

NOTE:

• The accessories may be different from the list above due to different models, countries/regions, please refer to the actual accessory bag.
• The power cord included with this TV is not rated for in-wall use. It is designed for standard use and should not be installed within walls.

IMPORTANT:

To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

• Please check the foam for accessories before discarding it.
• Veuillez vérifier la mousse pour qu’il n’y ait pas d’accessoires avant de la jeter.
• Antes de desechar la espuma, asegúrese de retirar todos los accesorios.

Disclaimer : This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.

Getting started

Step 1. Attach stand, mount, or frame Before you start using your TV, attach your TV stand or mount it on the wall.

CAUTION:

• Disconnect the AC power cord before installing a stand or a wall mount bracket.
• The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
• After the stand or mount installation is completed, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any. If the protective film is not removed, the installation of the frame will be affected.
• Before installing the frame, please install the TV stand or the wall mount.

Attach the TV stand

To attach the TV stands to your TV:

• Carefully place your TV face down on a clean, soft and flat surface.
• Insert the TV base stands into the TV back cover.
• Use the screws provided to secure each base stand tightly.

Attach cable clamps and manage cable

1. Tear off the sticker at the back of the cable clamps, and paste cable clamps into the holes in the cable raceway. (See Fig.1)
   • NOTE : Make sure the open-ended part of the cable clamp is positioned in the middle of the cable raceway.
2. Manage cables and power cords with cable clamps. (See Fig.2)

CAUTION :

• Before installing the wall mount on the wall, make sure that you have connected and managed the power cord and all the cables you need.

Attach the wall mount bracket included

• Follow the instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.

NOTE : Remove the screws from the bracket holes on the TV back cover before the wall mounts install. The removed screws cannot be used for attaching the wall mount.

To attach the wall mount bracket:

• Wall mounting solution I: Use bracket holes A1, and A2 and use standard wall bracket. The screws and wall bracket are in the wall mount assembly.

Attach the wall mount bracket (not included)

NOTE : Remove the screws from the bracket holes on the TV back cover before the wall mounts installing. The removed screws cannot be used for attaching the wall mount.

• Wall mounting solution II (only for 65″(165.1 cm)): Use bracket holes A1, A2, B1, B2. Place spacers (not included) in the bracket holes(A1, A2). This solution requires that the upper two spacers(A1, A2) are parallel with the lower two holes(B1, B2). It is compatible with 400×200 VESA wall mount, M6 screws, and the screw length is 9.5 – 11.5 mm.
• Wall mounting solution III : Use bracket holes B1, B2, C1, C2. It is compatible with 400×200(55″(139.7 cm))/400×300(65″(165.1 cm))VESA wall mount, M6 screws, and the screw length is 9.5 – 11.5 mm.

CAUTION:

• Follow the instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.
• To prevent internal damage to the TV and to ensure it is mounted securely, be sure to use fixing screws (not included) that are 9.5 – 11.5 mm in length when measured from the attaching surface of the rear cover.
• We do not recommend hanging the TV on a slanted wall, and when wall mounting make sure your television remains parallel to the wall and does not lean forward. .

NOTE:

• If installed on a ceiling or slanted wall, or if the television installed is not parallel to the wall, the television may fall and result in property damage or severe personal injury.
• If you have additional questions, please contact the wall mount manufacturer or the retailer from which you purchased the TV.
• The diameter and length of the screws differ depending on the wall mount bracket model.

Attach the frame

CAUTION:

• Don’t move the TV with the frame.
• After installing each frame, do not strongly pull or shock it. Failing to do so may cause it to fall off the TV.
• Before installing the frame, please install the TV stand or the wall mount. If you want to remove the TV stand or the wall mount that has been installed, please remove the frames first.
• Before installing frames, remove the protective film first. If the protective film is not removed, the installation of the frame will be affected.

After the TV stand or the wall mount installation, attach the frame to your TV. You can choose the frame provided in the accessories.

1. Install the upper frame.
2. Install the left and right frame, and hang the left and right frame into the grooves on both sides of the upper frame.
3. Install the lower frame which is with several holes.
4. Use the two screws provided to secure the lower frame tightly.
   • NOTE:
   • The upper, left and right frames must be fitted tightly, otherwise, you may not find the holes to secure the screws.
   • If there is a gap between the lower frame and the left/right frame, you can adjust the tightness of the screws to remove the gap.
5. Install the four plastic clips from the back of the TV.
   • NOTE : If you have installed the TV on the wall, two or more people are needed to lift the TV up slightly so that you can install the four plastic clips conveniently. (See Fig.3,Fig.4)
   • NOTE: While removing the frames from the TV, remove them in the reverse order of the assembly. Use a flat-head screwdriver or other suitable tools to pry the plastic clips up along the groove. (See Fig.5)

Step 2. Connect devices to your TV

Check to ensure that you have connected the right cables for the right ports securely. Loose connections can affect the quality and color of the picture image.

Step 3. Get your remote ready

The following table shows the buttons on your remote control and describes what they are for.

NOTE

• The buttons listed here are for reference only. Actual remote control may vary depending on model, and country/region.
• Pressing the button in different scenarios will have different responses.

Insert the batteries

1. Take off the back cover to open the battery compartment of the remote control.
2. Insert two AA or AAA (1.5Vcc) size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.
3. Restore the battery compartment cover.

Important information about the remote and batteries

• Discard batteries in a designated disposal area. Do not throw them into a fire.
• Remove old batteries immediately to prevent them from leaking into the battery compartment.
• If you do not intend to use the remote control for a long time, then remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
• Do not continue using the remote if it gets warm or hot.
• Call our Support Center immediately on the support website.

Remote control range information

• The remote control can work at a distance of up to 26 feet (792.5 cm) in front of the TV set.
• The remote control angle: taking the remote sensor as an apex, 6 meters away, its controlled horizontal angle is within ±30°, while the vertical angle is within ±15°.

Pairing the remote control

1. Pair the remote to the TV after you power it on for the first time, there will be instructions on how to pair the remote.
2. If your remote fails to pair with the TV, keep the remote within 10 feet (304.8 cm) from the TV, and press and hold the [ ] button and [ ] button at the same time or the [ MENU ] button at least 3 seconds to start pairing.
3. If the remote pairs successfully, a confirmation will display on the screen. If it does not pair successfully, an unsuccessful message will display. Repeat step 2, or you can press the [ ] button to select Settings > Remotes & Accessories > Bluetooth to On.

NOTE:

• If an unknown error occurs with the remote, it could have been caused by interference. Try to remove what’s causing the interference and pair the remote again.
• If an unknown error occurs with the remote control while the battery power is normal, you can take out the batteries press any key for 1~2 seconds, and insert them back. The remote control can work normally.
• The remote cannot be paired to the TV while the TV is in standby mode.

Step 4. Power on the TV

• Plug your power cord into a power outlet.
• Your TV will display a launch screen showing the Hisense logo.

Step 5. Complete the first-time setup

• The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.

Step 6. Establish a network connection

1. Press the [ ] button on the remote, and select Settings to enter the Settings menu.
2. Select Network & Internet.

Establish a wired network connection

And the setup is done, congratulations!

Now that you’ve completed the first-time setup, enjoy your TV!

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed in the following table, then contact us at one of the phone numbers on page before.

No sound or picture

| •  Check if the power cord is plugged into a powered AC outlet.

•  Press the Power button on the remote control to activate the unit from ‘Standby’ mode.

•  Check to see if the LED light is on or not. If it is, then the

TV is receiving power.

I have connected an external source to my TV and I get no picture and/or sound.| •  Check for the correct output connection on the external source and for the correct input connection on the TV.

•  Make sure you have made the correct selection for the

input mode for the incoming signal.

When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?| •  Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is no sound| •  Check the volume settings.

•  Check if the ‘Mute’ mode is set to On.

Sound but no picture or black-and-white picture

| •  If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.

•  Check that the Color is set to 50 or higher.

•  Try different TV channels.

The sound and/or picture is distorted or appears wavy

| •  An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.

•  Insert the power plug of the TV set into another power

outlet.

The sound and picture is blurry or cuts out

| •  If using an external antenna, check the direction, position and connection of the antenna.

•  Adjust the direction of your antenna or reset or fine tune

the channel.

A horizontal or vertical stripe appears on the picture and/or the picture is shaking| •  Check if there is an appliance or electric tool nearby that is causing interference.

The plastic cabinet makes a “clicking” type of sound

| •  The ‘click’ sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.

The remote control does not work

| •  Confirm that the TV still has power and is operational.

•  Change the batteries in the remote control.

•  Check if the batteries are correctly installed.

Product specifications

(1 232 × 721 × 36 mm)

| 57.1 × 33.2 × 1.4 inches

(1 451 × 844 × 36 mm)

With Stand| 48.5 × 30.8 × 11.7 inches

(1 232 × 782 × 298 mm)

| 57.1 × 35.2 × 15.0 inches

(1 451 × 893 × 381 mm)

Dimension (W × H × D)

(with frame)

| Without Stand| 49.4 × 28.9 × 1.5 inches

(1 256 × 733 × 39 mm)

| 58.1 × 33.7 × 1.5 inches

(1 475 × 856 × 39 mm)

With Stand| 49.4 × 31.2 × 11.7 inches

(1 256 × 793 × 298 mm)

| 58.1 × 35.6 × 15.0 inches

(1 475 × 903 × 381 mm)

Weight| Without Stand| 40.1 lbs (18.2 kg)| 61.7 lbs (28.0 kg)
With Stand| 40.3 lbs (18.3 kg)| 62.6 lbs (28.4 kg)
Weight (with frame)| Without Stand| 42.5 lbs (19.3 kg)| 64.9 lbs (29.5 kg)
With Stand| 42.8 lbs (19.4 kg)| 65.8 lbs (29.9 kg)
TV Stand Width(W × D)| 36.7 × 11.7 inches (932 × 298 mm)| 44.1 × 15.0 inches (1 120 × 381 mm)
Active Screen Size (Diagonal)| 54.6 inches (138.7 cm)| 64.5 inches (163.8 cm)
Audio Power| 2×10W + 2×8W| 2×10W + 2×8W
Power consumption| 150 W| 200 W
Screen Resolution| 3840 × 2160
Power Supply| 100-240 V~ 50/60 Hz
Connectivity| Built-in Wireless feature (2×2, dual-band)
Receiving Channels| VHF: 2 – 13, UHF: 14 – 69, CATV: 1 – 125

Digital Terrestrial Broadcast (8VSB): 2 – 69 Digital cable (64/256 QAM): 1 – 135

Tuner Type| Frequency synthesized
Receiving Systems| Analog: NTSC, PAL M/N Digital: ATSC/QAM, ISDB-T
Wireless LAN Module specifications| Frequency Range| 2.4-2.4835GHz

5.15-5.85GHz

Output Power (Max.)| 2.4-2.4835GHz 17dBm

5.15-5.25GHz 14dBm

5.25-5.35GHz(DFS Band) 14dBm

5.49-5.71GHz(DFS/TPC Band) 14dBm

5.725-5.85GHz(for Non EU) 14dBm

Modulation Type| IEEE802.11 a/b/g/n/ac
Bluetooth Module specifications| Version/Profiles| Bluetooth 5.3
Frequency Range| 2.4-2.4835GHz
Output Power (Max.)| 2.4-2.4835GHz,Class1,6dBm
Modulation Type| GFSK, π/4-DQPSK and 8-DPSK
Operating Temperature| 41°F – 95°F(5°C – 35°C)
Operating Humidity| 20% to 80% non-condensing
Storage Temperature| 5°F to 113°F(-15°C to 45°C)
Storage Humidity| 10% to 70%, non-condensing

NOTE: “Receiving Systems” may differ depending on your model/country/region. Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.

Certification and compliance

NOTE : The following warnings only apply to products with such certification.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of [20] cm between the radiator and your body. This transmitter must not be co located or operating in conjunction with any other antenna or transmitter. This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with radio frequency exposure limits set forth by the Innovation, Science and Economic Development Canada for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the device and the user or bystanders.  This device must not be co-located or operating in conjunction with any other antenna or transmitter.

Declaration of conformity

1. Trade Name: Hisense
2. Model: 55S7N / 65S7N
3. Responsible Party: Hisense USA Corporation
4. Service Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024
5. Service Phone Number: 1-888-935-8880

Dolby, Dolby Vision, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Dolby Vision IQ and Dolby Audio are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992-2022 Dolby Laboratories. All rights reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, DTS:X, Virtual:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

• The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress, and HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Environmental protection

This mark indicates that this product should not be disposed of together with other domestic garbage, to avoid damage to the environment or human health due to the disposal of uncontrolled waste. Recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return systems available in your location or contact the vendor where you purchased your product they could take this product for recycling and protection of the environment. ©2024. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

References

• Patents - DTS
• USA Location information - USA.com
• USA Location information - USA.com
• Televisions, Audio, Appliances, Air Products - Hisense USA
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