Trendnet TU-S9E Serial to Ethernet Converter User Guide

September 25, 2024
TRENDnet

TU-S9E Serial to Ethernet Converter

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Product Information:

Specifications:

  • Product Name: Serial to Ethernet Converter TU-S9E
  • Model Number: TU-S9E
  • Interface: Ethernet
  • Compatible with: Windows operating systems
  • IP Address: Dynamic (assigned during setup)

Product Usage Instructions:

Step 1: Network Configuration

If your computer has multiple network connections, ensure to
select the interface in the same subnet as TU-S9E.

Step 2: Software Configuration

  1. Open the software and click on the Search button.

  2. Select Broadcast, then click Search to find the TU-S9E
    device.

  3. Take note of the IP address displayed for later use.

Step 3: Virtual Serial Port Setup

  1. In the software, go to Virtual Serial Port menu and click
    Add.

  2. If encountering an Open COM port DB failed error, run the AXR2E
    Configuration Utility as Administrator.

  3. Choose an available COM port number and click Add.

Step 4: Configuration Settings

  1. Select the newly added COM port and click Settings.

  2. Enter the IP address of TU-S9E in the Remote Host IP Field
    (e.g., 192.168.20.165).

  3. Disable Enable Flow Control Packet and click OK.

Step 5: Connection and Verification

  1. Click Connect to establish the connection.

  2. Check Windows Device Manager to confirm successful creation of
    the COM port.

  3. Power cycle TU-S9E to finalize setup.

Frequently Asked Questions (FAQ):

Q: What should I do if I encounter a ‘Open COM port DB
failed’ error?

A: Ensure you run the AXR2E Configuration
Utility as Administrator when adding a COM port.

Q: How can I verify if the COM port is successfully
created?

A: Check in Windows Device Manager to see if
the COM port is listed.

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Setup Guide for Serial to Ethernet Converter TU-S9E
1

Connect the TU-S9 directly to your network. Make sure that the computer you are using is on the same network. To create a serial COM port on your computer which the TU-S9E can connect through, you need to install the AXR2E Configuration Utility from our website After installing the “AXR2E_Configuration_Utility_Setup” file (either the 32-bit version or the 64-bit version) Make sure to start the software as Administrator, otherwise you might not be able to create a COM port successfully. To always have the utility run as Administrator right click on the AXR2E Configuration Utility shortcut on your desktop and click properties. Click on the compatibility tab. Under Settings. Make sure that “Run this program as an administrator” is checked. Click Apply then OK
2

If your computer has more than one network connection, make sure to select the network interface that is in the same subnet as the TU-S9E. Click the “Search” button once the software is open Click Broadcast then click Search
3

The software should now find the TU-S9E and list it as shown below. Make a note of the IP address as it will be used later.
Go to the “Virtual Serial Port” menu and click the “Add” button:
If you are getting an “Open COM port DB failed” error when you click the “add” button, then it is because you did not run the AXR2E Configuration Utility as Administrator.
Select an available COM port number:
4

The COM port should now be listed in the Virtual Serial Ports List:
Select the COM port and click Setting
Enter the IP address of the TU-S9E in the Remote Host IP Field. In this example it will be 192.168.20.165. Disable “Enable Flow Control Packet” and click OK.
5

Click the “Connect” button and the COM port should be ready to use on your computer Check in Windows Device Manager to see if the COM port has been successfully created. After you verified the COM port power cycle the TU-S9E and it should be ready to use
6

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