DELL MS355-BLK-EMEA Mouse Wireless User Guide

DELL MS355-BLK-EMEA Mouse Wireless

Specifications

• Supported Platforms: URL Link to supported platforms
• Supported Peripherals: Dell peripherals with BLE support
• Supported OS: Windows 10, Build version 10.0.19041 and above, Windows 11

Product Usage Instructions

Dell Pair comes pre-installed on your Dell System. For manual download and installation:

• Go to the Drivers & Downloads page on the Dell website.
• Follow the installation steps as prompted on the screen.
• After installation, ‘Dell Pair’ can be found in the Windows start menu.
• When a Dell peripheral supporting Dell Pair is turned on near the PC’s Bluetooth range, a notification will prompt you to connect the device to the PC. Click ‘Pair’ to seamlessly pair the device using Bluetooth.
• You can access Dell Pair settings by navigating to Start Menu > Dell > Dell Pair. You can enable or disable the Dell Pair feature from the user interface by sliding the switch to the ON or OFF position.
• Narrator: The app supports the Narrator in reading and interacting with app controls without a mouse.
• Keyboard Navigation: All controls can be accessed via the Tab key, and controls can be selected/invoked using the Spacebar key.

FAQ

• Q: Can I use Dell Pair with non-Dell peripherals?
• A: No, Dell Pair is supported only on Dell peripherals with BLE support.
• Q: Is Dell Pair compatible with macOS?
• A: No, Dell Pair is currently supported only on Windows 10, Build version 10.0.19041 and above, and Windows 11.

Notes, Cautions, and Warnings

• NOTE: A NOTE indicates important information that helps you make better use of your computer.
• CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
• WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2022-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Overview

Dell Pair supports the following

• Detect Dell peripheral devices like mouse and keyboard when they are within detection range to pair via Bluetooth.
• Seamlessly pair devices through Bluetooth.

NOTE: Dell Pair user guide is common to all supported Dell peripherals. For features specific to the device, please refer to the product user guide.

Supportability

• Dell Pair comes pre-installed on the following Dell Systems.
• If you uninstall Dell Pair manually and would like to re-install it again, please follow the instructions mentioned in the Download and Installation section of this user guide.
• Dell Pair is supported on Dell PC with BLE 5.0 configuration and BLE-supported Dell Peripherals.

Supported Platforms

• URL Link to supported platforms:

Supported Peripherals

• Dell Bluetooth Travel Mouse – MS700
• Dell Premier Rechargeable Mouse – MS900
• Dell Premier Collaboration Keyboard – KB900
• Dell Premier Collaboration Keyboard and Mouse– KM900
• Dell Wireless Headset – WL3024
• Dell Pro Wireless ANC Headset – WL5024
• Dell Premier Wireless Adaptive ANC Headset – WL7024
• Dell Silent Keyboard – KB555
• Dell Silent Mouse – MS355
• Dell Silent Keyboard and Mouse – KM555.

Supported OS

• Windows 10, Build version 10.0.19041 and above.
• Windows 11

Download and installation

• Dell Pair comes pre-installed on your Dell System. All supporting documents for Dell Pair can be found in Support for Dell Pair | Documentation | Dell US.
• To manually download and install, please go to Drivers & Downloads page in Support for Dell Pair | Drivers & Downloads | Dell US

Installation

• Please follow the installation steps as prompted on the installation screen.

• After Installation, ‘Dell Pair’ can be seen in the Windows start menu.

Command line installation

• Open command prompt
• In the command prompt, point to the directory where Dell Pair executable has been downloaded.
• Type the command for installation: DellPair-Setup-x64.exe.
• If installation is required to run silently type the command: DellPair-Setup-x64.exe /S
• To run installer with logging feature, type the command:
  • DellPair-Setup-x64.exe /S /vLOGFILE=” ”

Uninstallation

• To uninstall, go to the Windows start menu and navigate to folder ‘Dell’.
• Select uninstall of Dell Pair after right-clicking on it and follow the prompts.

Command line uninstallation

• Open command prompt
• In the command prompt, point to the directory where the Dell Pair executable has been Installed.
• Type the command for uninstallation:
  • C:\Program Files\Dell\Dell Pair\Uninstall.exe
• If uninstallation is required to run silently type the command:
  • C:\Program Files\Dell\Dell Pair\Uninstall.exe /S

User interface

• When a device (Mouse, Keyboard, etc.) that supports Dell Pair is turned on and brought near the Bluetooth detection range of PC, Dell Pair pops up a notification.
• It prompts the user to connect the device to the PC. On clicking ‘Pair’, the device is seamlessly paired with the PC using Bluetooth.

1. Dell Pair Settings
2. Start Pairing using Bluetooth

General Features

• You can click Start Menu > Dell > Dell Pair to open the user interface to change the Dell Pair setting.
• You can enable or disable the Dell Pair feature from the user interface by sliding the switch to the “ON” or “OFF” position.

1. Dell Pair ON/OFF Switch
2. Learn More
3. Software version information

Discover

• The Dell Peripheral Manager application helps you personalize various Dell Peripherals connected to your computer.
• To learn more about this software, and the models that it supports, and to download it, please visit www.dell.com/support/dpem.

Accessibility

Narrator
The app supports Narrator which lets you read and interact with app controls on the screen, like text and buttons, without a mouse.

• Press the Windows logo key + Ctrl + Enter together to start Narrator. Press these keys again to stop the Narrator.
• You can also press the Windows logo key + Ctrl + N to open Narrator settings, and then turn on the toggle under Use Narrator.

Keyboard Navigation

• The app supports keyboard accessibility.
• All controls can be accessed via the Tab key.
• To select/invoke a control, press the Spacebar key.

Scan Mode

• You can navigate through the app using the Up and Down arrow keys.
• To turn scan mode on and off, press Narrator + Spacebar.

NOTE: The Narrator key is a modifier key in the Narrator commands. Both the Caps lock key and the Insert key serve as your Narrator key by default.

Troubleshoot

• If the Dell Pair notification does not pop up when a device is turned on for the first time, then please check for the possible causes as mentioned below:

Dell Pair notification does not open when a Bluetooth device is turned on for the first time| ·         Windows 10 (version 19041) is the oldest version to support Dell Pair

·         Bluetooth version 5.0 or higher is present

·         Bluetooth is supported on the computer. It is turned ON under Windows settings

·         The Bluetooth device supports detection by Dell Pair

·         The Bluetooth device is placed close to the detection range of the computer. If the peripheral being connected is a mouse/keyboard, lift the device and bring this closer to the PC.

·         Check the computer and the Bluetooth device both have sufficient battery charge to operate

·         The Bluetooth device has the latest firmware

·         The Bluetooth controller on the computer is from Intel

·          Power cycle the Bluetooth device

Dell Pair reports a pairing error| Proceed to reconnect via Dell Pair with following steps:
 | 1.       If the Bluetooth device is

a.       brought near the PC and

b.       is in pairing mode

c.        the Dell Pair UI aids pairing.

2.       Wait for pairing error window to auto- dismiss

3.       Move the Bluetooth device far away from the computer

4.       Bring the Bluetooth device closer to the computer slowly

5.       Ensure that the Bluetooth device is in pairing mode and the pairing LED starts blinking

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Copyright © 2022-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2024–07 Rev. A07

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