tigerconnect Healthcare Messaging App User Guide

September 24, 2024
tigerconnect

Healthcare Messaging App

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Product Information

Specifications

  • Product Name: TigerConnect
  • Feature: Do Not Disturb
  • Platform: Web Messenger / Desktop Application
  • Organization Integration: TigerConnect’s Auto-Forwarding
    feature

Product Usage Instructions

Setting Do Not Disturb on Web Messenger / Desktop

Application

  1. Click on your name in the top-right corner.

  2. Click on Profile Settings.

  3. Click the Do Not Disturb toggle button to enable Do Not
    Disturb.

  4. OPTIONAL: Update your Auto-reply message and click SAVE.

NOTE: If your organization utilizes Roles, Do
Not Disturb cannot be enabled within TigerConnect while opted into
a Role.

FAQ

Q: Can I set a specific time frame for Do Not Disturb

mode?

A: Currently, the Do Not Disturb feature on TigerConnect does
not support setting specific time frames. It is a manual toggle to
enable or disable notifications.

Q: How can I designate a co-worker to receive my messages

during Do Not Disturb mode?

A: You can designate a co-worker to receive your messages by
utilizing TigerConnect’s Auto-Forwarding feature. Make sure your
organization has this feature enabled, and then set up the
forwarding rules accordingly.

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Quick Reference Guide
Do Not Disturb
When you’re unavailable, in a meeting, or with a patient, temporarily stop audible and visual push notifications. You can even designate a co-worker to receive your messages, if your organization utilizes TigerConnect’s Auto- Forwarding feature.
Web Messenger / Desktop Application
To set your TigerConnect Do Not Disturb for the Web Messenger or Desktop Application, do the following: 1. Click on your name in the top-right
corner. 2. Click on Profile Settings. 3. Click the Do Not Disturb toggle button
to enable Do Not Disturb. 4. OPTIONAL: Update your Auto-reply
message and click SAVE.
NOTE: If your organization utilizes Roles, Do Not Disturb cannot be enabled within TigerConnect while opted into a Role.
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