Kingston University Graduation Ticket and Gown Hire Booking Site Instructions

Graduation Ticket and Gown Hire Booking Site

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Product Information

Specifications:

• Product Name: Graduation Ticket and Gown
• Features: Ticket and Gown hire booking site
• Price: Prices shown are for tutorial purposes only, actual
  prices may vary

Product Usage Instructions

Step-by-Step Guide for Purchasing Additional Tickets:

1. Step 1: Log in to your account via email or
   the website.

2. Step 2:

3. If logging in via email, click on the link to amend your
   booking to access your account.

4. If logging in via the website, click on ‘MY ACCOUNT’.

5. Step 3: Click on ‘EDIT ORDER’ located on the
   right-hand side in the light green box.

6. Step 4: Navigate to the guest tickets section
   in your account.

7. Step 5: Look for the option to book an
   additional purchased ticket.

8. Step 6: Follow the prompts to input your
   payment details and confirm your order.

9. Step 7: After confirming, you will receive a
   message indicating successful order placement. A confirmation email
   will be sent shortly.

10. Step 8: Note that it may take up to 15-30
    minutes for the update to reflect in your account.

FAQ

Frequently Asked Questions:

• Q: Can I purchase multiple additional tickets
  at once?

• A: Yes, you can purchase multiple additional
  tickets by following the steps for each ticket individually.

• Q: What if I don’t receive a confirmation
  email after placing my order?

• A: If you do not receive a confirmation email
  within a reasonable time frame, please check your spam folder or
  contact customer support for assistance.

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Graduation Ticket and Gown hire booking site
Step-by-step guide for Purchasing additional tickets
Please note that prices shown are for tutorial purposes only, and your prices may differ.

Step 1 ­ Click on your confirmation email, scroll down to the bottom, and click amend or cancel order. Alternatively sign in via Ede and Ravenscroft website.
Step 2a- If you click amend your booking via the email you will automatically be taken to your account. If you are logging in via the website, please click MY ACCOUNT. Step 2b- Click on EDIT ORDER (on the right-hand side in the light green box).

Step 3 click Edit order Step 4 ­ Press CONTINUE

Step 5 ­ Press CONTINUE SHOPPING (underneath your ticket selection, you may need to scroll down).
Step 6 ­ Click YOUR GRADUATION HUB

Step 7 ­ This will take you to the below landing page Step 8 ­ Scroll down to TICKETING and click CONTINUE SHOPPING

Step 9 ­ Press CONTINUE
Step 10- Under guest tickets (on your account). There will be an option to book an additional Purchased Ticket. This not shown on the below account.

Step 11 ­ Select your aditional ticket and proceed to check out (the system will ask you complete the survey questoins again).
Step 12- Review your shopping basket (clicking the bag icon in top right) then press PROCEED TO CHECKOUT. Please ensure you checkout to finalise your order. You will be charged the balance amount for any additional tickets (previous items will appear on your screen when checking out ­ please do not remove these ­ you will only pay the balance due, not the full order again).

Step 13- Once you have imputed your payment details and confirmed your order you will receive the below message. You will shortly receive a confirmation email. Please note this could take up to 15 30 minutes to update in your account.

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