ROYAL HOLLOWAY MyView App User Guide

September 20, 2024
ROYAL HOLLOWAY

ROYAL HOLLOWAY MyView App

Specifications:

  • Product Name: MyView App
  • Compatibility: iOS (Apple App Store) and Android (Google Play Store)
  • Functionality: Access system features on mobile devices
  • Release Date: Updated 07/06/2024

Product Information

The MyView app is designed to provide users with the convenience of accessing system features from their mobile devices. Users can download the app from the Apple App Store for iOS devices or from Google Play Store for Android devices.

Product Usage Instructions

  • Installing the MyView App:
  • How to Get the Registration Code:

Accessing the MyView App:
To access the MyView app, follow these steps:

  1. Open the MyView app on your mobile device after installation.
  2. Log in using your system credentials.
  3. You can now access all the features available on the system through the app.

Frequently Asked Questions

Q: Can I use the MyView app on both iOS and Android devices?
A: Yes, the MyView app is available for download on both iOS (Apple App Store) and Android (Google Play Store) platforms.

Q: Is the registration code necessary for using the MyView app?
A: Yes, you will need a registration code to complete the registration process and access all features of the MyView app.

INSTALATION

How to access the new MyView app
The MyView app will allow you to do everything you usually do on the system but from your phone.
You can access it by:
• Download the app from the App Store or Google Play Store. You can search for ‘MyView’, or scan one of the QR codes below:

Apple App Store Users

Google Play Store Users

  • As with the web portal, you will need to authenticate via MFA to log in to the app.
  • Once downloaded, you will need to enter a ‘registration code’.
  • You will then be prompted to log in with your normal University username and password.
  • Your phone will need to have PIN or Biometric authentication enabled for this app to work.

How to get the registration code

  • Log into MyView > Account (top right next to log off)
  • Select Register for the mobile app
  • An email will be sent to your email address with the registration details.

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