CELSI B-1036319,B-1036320 Ceulalre RGB Electric Fire Instruction Manual

B-1036319,B-1036320 Ceulalre RGB Electric Fire

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Product Specifications

• Supplier Name / Trademark: Celsi

• Supplier Model Identifier: B-1036319 Aleesia, B-1036320
  Asencio

• Voltage: 230v AC 50HZ

• Fuse: 13 Amp (16 Amp NLD models)

• Nominal Heat Output (Measured): 1.6kW

• Minimum Heat Output (Indicative): 0.8kW

• Maximum Continuous Heat Output: 1.6kW

• Auxiliary Electrical Consumption at Nominal Heat Output:
  0.016kW

• Auxiliary Electrical Consumption at Minimum Heat Output:
  0.016kW

• Auxiliary Electrical Consumption at Standby Mode: 0.0005kW

• Type of Heat Output / RTC*: With electronic room temperature
  control plus 7 day timer, With adaptive start control

• Manufacturers Name and Address: BFM Europe Ltd. Gordon Banks
  Drive, Trentham Lakes, Stoke-on-Trent, Staffordshire, ST4 4TJ Tel:
  01782 339000

Product Usage Instructions

Unpacking

1. Remove and discard the plastic bag. Be responsible when
handling the packing materials.

2. Keep the original packaging for future transportation and/or
storage.

3. Check all accessories are removed from the packaging before
storing it away for future use.

KEEP PLASTIC BAGS AWAY FROM CHILDREN!

Choosing a Suitable Location

1. This electric fire is designed to be fitted within an
existing brick/masonry chimney breast which must be dry with the
chimney capped off using a suitable chimney cap.

2. The appliance must be kept away from any source of damp or
moist conditions. Avoid any close contact with water.

3. To reduce heat losses and prevent any chimney up draught
affecting the operation of your fire, we recommend blocking off the
chimney.

4. The chimney breast, wall, or fireplace must be of sound
construction, and all fixings used must be suitable for the type of
wall.

5. Ensure there is a minimum clearance of 50mm between any
non-combustible materials from the front of the fire. For
combustible material clearances, consult with the manufacturer.

Frequently Asked Questions (FAQ)

Q: Does the remote control handset come with batteries?

A: No, the remote control handset requires 3 x AAA batteries for
use, which are not supplied with the product.

Q: What should I do if the supply cord is damaged?

A: If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualified persons to
avoid hazards.

Q: Can this electric fire be used by individuals with reduced

physical abilities or learning disabilities?

A: This appliance is not intended for use by persons with
reduced physical, sensory, or learning disabilities unless
supervised or instructed by a responsible person for their
safety.

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Ultiflame Aleesia/Asencio Electric Fires
Model No’s: B-1036319, & B-1036320 CEULALRE-RGB, CEULASRE-RGB & CEULASRE-NLD
Packing Checklist – Pack 1 of 2
Electric Fire Remote Control Handset Black Chippings Set Instruction Manual Glass Suction Clamp
Packing Checklist – Pack 2 of 2
Log Set Log Layout Instruction Sheet
THIS PRODUCT REQUIRES 3 X AAA BATTERIES FOR USE IN THE HANDSET (NOT SUPPLIED)
IMPORTANT
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION AND USE OF THIS ELECTRIC FIRE AND RETAIN FOR FUTURE REFERENCE.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or learning disabilities, or lack of experience and knowledge, unless given supervision or instruction concerning use of the appliance by a person responsible for their safety.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

IMPORTANT SAFETY ADVICE WHEN USING AN ELECTRICAL APPLIANCE, BASIC PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS, INCLUDING THE FOLLOWING IMPORTANT SAFETY ADVICE. DO NOT cover the heater, to avoid overheating of the product.
DO NOT leave the heater unattended while it is in use. Always turn the fire to the OFF position and switch off at the mains socket when not in use. DO NOT leave children unsupervised whilst the fire is switched on. DO NOT operate this fire with a damaged cord or plug, or after the fire malfunctions, has been dropped or damaged in any way. Contact the manufacturer. DO NOT install a timer switch to operate the fire. DO NOT insert or allow objects to enter any ventilation or exhaust openings on the fire. To prevent a possible fire do not block air intakes or exhaust openings in any manner. DO NOT place this fire near flammable materials, surfaces or substances, as there may be a risk of fire. Keep flammable materials, surfaces or substances at least 1 metre away from the front of the product. DO NOT switch on the fire if volatile vapours are present in the room. DO NOT use this fire in any areas where petrol, paint or other flammable liquids are stored e.g. a garage or a workshop as the fire contains components capable of producing a spark. DO NOT touch any hot surfaces such as the heater vent when the heater is in use to avoid burns and personal injury. DO NOT install the heater immediately below an electrical socket outlet. DO NOT use outdoors. CAUTION – Some parts of this product can become hot during use and cause burns. Particular attention has to be given where children and vulnerable people are present. This fire is for household use only.
Page 1 of 24

PRODUCT TECHNICAL DATA SHEET
Supplier Name / Trademark
Supplier Model Identifier
Voltage Fuse Nominal Heat Output (Measured) Minimum Heat Output (Indicative) Maximum Continuous Heat Output Auxilliary Electrical Consumption at Nominal Heat Output Auxilliary Electrical Consumption at Minimum Heat Output Auxilliary Electrical Consumption at Standby Mode
Type of Heat Output / RTC
Other Control Options
Manufacturers Name and Address
RTC= Room Temperature Control
Fire Dimensions – Fig. 1
Asencio

Celsi
B-1036319 Aleesia B-1036320 Asencio 230v AC 50HZ 13 Amp (16 Amp NLD models) 1.6kW 0.8kW 1.6kW 0.016kW
0.016kW
0.0005kW
With electronic room temperature control plus 7 day timer.
With adaptive start control
BFM Europe Ltd. Gordon Banks Drive, Trentham Lakes, Stoke-on-Trent, Staffordshire, ST4 4TJ Tel: 01782 339000
Aleesia

Page 2 of 24

Unpacking
Remove and discard the plastic bag. Be responsible when handling the packing materials. Keep the original packaging for future transportation and/or storage. Check all accessories are removed from the packaging before storing it away for future use.
KEEP PLASTIC BAGS AWAY FROM CHILDREN!
Choosing a Suitable Location
This electric fire is designed to be fitted within an existing brick / masonry chimney breast which must be dry with the chimney capped off using a suitable chimney cap.
The appliance must be kept away from any source of damp or moist conditions. Avoid any close contact with water.
Important Notice: To reduce heat losses and to prevent any chimney up draught affecting the operation of your fire we recommend that the chimney is blocked off.
The chimney breast, wall or fireplace must be of sound construction and all fixings used must be suitable for the type of wall. If there is any doubt regarding the suitability of the installation site please contact your supplier.
From the front of the fire ensure that there is a minimum clearance of 50mm between any non-combustible materials. For combustible material clearances please consult with the manufacturer.
The fire can be connected direct or plugged into a mains socket which can be sited on the right hand side of the fire.
Ensure that the plug socket-outlet connection for this appliance is accessible. It MUST be readily accessible for easy electrical isolation in the event of servicing and replacing components etc. This appliance MUST NOT be located immediately below an electrical socket-outlet.

Please refer to the relevant installation instructions applicable to the model fire purchased. Installation must be carried out by a qualified and competent person.

The opening sizes required to install the fires are

Asencio

Aleesia

Height = 765mm Width = 600mm Depth = 185mm

Height = 685mm Width = 800mm Depth = 185mm

Page 3 of 25

Connect the appliance to single-phase AC supply of the voltage specified on the rating plate. Should the fire be connected directly into the mains supply, then a fused switched spur with a 13 amp (16 amp NLDmodel) fuse must be fitted. It is imperative that the power supply is capable of handling a load of 2000 watts (2kw). This appliance must be earthed. Allow sufficient flex to enable the fire to be removed from the wall. Do not use an extension lead IMPORTANT NOTE: Models which have LED downlights included in the suite / surround will require an additional mains supply. If wired directly into the mains supply, then a fused switched spur with a 3 amp fuse must be fitted ensuring that the plug socket-outlet connection is accessible. It MUST be readily accessible for easy electrical isolation in the event of servicing and replacing components etc. Always ensure that all electrical work complies with the relevant Building Regulations and the Electrical Code of Practice. All electrical work should be carried out by a qualified electrician. Asencio & Aleesai Wall Mounting The base of the fire opening must be solid, level and firmly fixed to safely support the weight of the fire. Fig. 2
4 x fixing holes
The fire is held in place using 4 suitable screws and fasteners in the 4 fixing holes on the sides of the appliance as shown above in figure 2. A false studded chimney breast can be built with a plastered finish to encase the fire The chimney wall can now be finished with plasterboard or an alternative facing material which terminates at the facing trim. The fire can be fitted direct into the chimney breast and plastered flush up to the facing trim
Page 4 of 24

Fig. 3
Ultiflame Asencio & Aleesia with Trim option Installation is the same principle as wall mounting but the fire is screwed to the plastered wall to ensure that the facing trims protrude from the fire. For fitting of the trim please refer to the instructions included with the trim.
Page 5 of 24

Asencio & Aleesia Fires when Installed with Stone Fireplaces Fireplace opening for Asencio &Aleesia, see figures 4 & 5 below. When fitting this fire into a surround the fireplace opening needs to be prepared at differing heights dependent upon which surround type is to be installed. Fig. 4 – Asencio Surround Fire opening to be 60mm from floor level
Fig. 5 – Aleesia Surround Fire opening to be 145mm from floor level
Page 6 of 24

INSTALLING THE “ASENCIO” SURROUND
1. Unpack the surround from the wooden crate, check all parts are present and carefully store the components.
Contents of Asencio surround:-
1 off hearth panel 1 off R/H leg 1 off L/H leg 1 off R/H infill section 1 off L/H infill section 1 off bottom infill section 1 off top infill section 1 off shelf top infill section 1 off shelf
Fig. 6

2. The underside of the hearth should be painted with a weak PVA (8 parts water to 1 part PVA). This will prevent staining penetrating through the stone. The hearth must be centred to the opening. If the fireplace is to be installed on a chimney breast ensure that the opening is also centred to the chimney breast. It is essential that the hearth is completely level. The hearth must be bedded down on bonding or an equivalent material. Avoid cement based products and ensure the hearth is firmly fitted and well supported. Allow the bedding material to set before any weight is placed onto the hearth. Wipe off any surplus bonding material with a wet sponge.

3. Fit bottom section to hearth, ensure it is central before fixing with a suitable mastic adhesive.

4. Fit brackets to top of legs, offer leg up to wall and mark position of fixing hole on wall, use shelf to ensure legs are correctly spaced / positioned. Remove shelf then cover hearth with dust sheet and drill the fixing holes. Remove the brackets from the legs, fix the side infills into place with suitable adhesive and secure the leg fixing brackets only to the wall. Fit legs to brackets that have been securely attached to the wall with fixings as detailed in Point 5.

5. Assess the chimney breast onto which the fire is to be installed and ensure that it is of

sound construction and suitable for supporting the weight of the surround. Fixings used

to secure the leg brackets to the masonry of the chimney breast shall be of expansive

stainless steel or galvanised steel type masonry fixings for dense concrete blockwork or

brickwork. Where fixings are located into light weight blockwork or friable aggregate

blocks, the fixings shall be of the resin anchor type.

Page 7 of 24

6. Fix the top infill and shelf infill into place again with suitable mastic adhesive. 7. Fit shelf into place ensuring it is correctly aligned with legs, mark the position of holes
for securing brackets on wall, remove shelf and drill wall and insert fixings in accordance with Point 5, these brackets can be recessed if required. Fit the stub hearth in position between the legs. 8. Ensure that the surround components as shown below in figure 7 are mechanically secured as indicated, this is required in accordance with the latest revision of BS 1251 : 2015 Open Fireplace Components. Fig. 7
9. Once the fireplace is correctly installed, grout all of the joints including between the fireplace and the wall with a water based cream mastic or tile grout. Ensure all surplus grout is immediately removed by washing the stonework using a sponge and clean water.
Page 8 of 24

INSTALLING THE “ALEESIA” SURROUND
1. Unpack the surround from the wooden crate, check all parts are present as per below and carefully store the components.
Contents of Aleesia surround:-
1 off hearth panel 1 off R/H leg 1 off L/H leg 1 off R/H infill section 1 off L/H infill section 1 off bottom infill section 1 off top infill section 1 off shelf top infill section 1 off shelf 1 off Stub Hearth
Fig. 8
2. The underside of the hearth should be painted with a weak PVA (8 parts water to 1 part PVA). This will prevent staining penetrating through the stone. The hearth must be centred to the opening. If the fireplace is to be installed on a chimney breast ensure that the opening is also centred to the chimney breast. It is essential that the hearth is completely level. The hearth must be bedded down on bonding or an equivalent material. Avoid cement based products and ensure the hearth is firmly fitted and well supported. Allow the bedding material to set before any weight is placed onto the hearth. Wipe off any surplus bonding material with a wet sponge.
3. Fit bottom section to hearth, ensure it is central before fixing with a suitable mastic adhesive.
4. Fit brackets to top of legs, offer leg up to wall and mark position of fixing hole on wall, use shelf to ensure legs are correctly spaced / positioned. Remove shelf then cover hearth with dust sheet and drill the fixing holes. Remove the brackets from the legs, fix the side infills into place with suitable adhesive and secure the leg fixing brackets only to the wall. Fit legs to brackets that have been securely attached to the wall with fixings as detailed in Point 5.
5. Assess the chimney breast onto which the fire is to be installed and ensure that it is of sound construction and suitable for supporting the weight of the surround. Fixings used to secure the leg brackets to the masonry of the chimney breast shall be of expansive stainless steel or galvanised steel type masonry fixings for dense concrete blockwork or brickwork. Where fixings are located into light weight blockwork or friable aggregPaagtee 9 of 24

6. Fix the shelf top infill section and shelf infill into place again utilising the same procedure as for the legs, i.e. mark positions, drill holes to suit, remove brackets and secure brackets to wall with suitable fixings as detailed in Point 5.
7. Fit shelf top section into place ensuring it is correctly centred, mark the position of holes for securing brackets on wall, remove shelf and drill wall and insert fixings in accordance with Point 5, these brackets can be recessed if required. Fit the stub hearth in position between the legs.
8. Ensure that the surround components as shown below are mechanically secured as indicated, this is required in accordance with the latest revision of BS 1251 : 2015 Open Fireplace Components.
Fig. 10
9. Once the fireplace is correctly installed, grout all of the joints including between the fireplace and the wall with a water based cream mastic or tile grout. Ensure all surplus grout is immediately removed by washing the stonework using a sponge and clean water
Page 10 of 24

Front Glass Removal To gain access to the Log Bed base remove front glass panel as shown below. Place glass suction tool onto glass panel then remove 4 off side cheek fixing screws. Remove 2 off screws from top glass clamp, making sure that the glass panel does not fall forward. Fig. 11
Glass Clamp

Side CheekFixing Screws

Side Cheeks

Laying the Logs & Embers ­ Asencio & Aleesia Models
The Logs and the black chippings are packed in a seperate box.
Take care when unpacking the logs and the black chippings. Scatter the black chippings over the log bed base making sure the layer is even.
Follow the log layout instructions in the log pack to correctly position the logs.

Page 11 of 24

Operating the Fire
This fire can be operated using 4 methods:
Manual Control using the controls on the fire Remote Control using the included remote-control handset Celsi App Control using smartphone or tablet voice control, Alexa or Google Assistant
Manual Control
This fire can be operated manually using the control panel as shown below in figure 12.
Fig. 12
ON / OFF Power Switch This switch is used to turn the mains supply to the fire ON or OFF. This needs to be in the ON position for both manual and remote operation.
STANDBY Used to switch fire ON or OFF into standby mode.
FLAME Pressing this button will cycle through the 4 different flame brightness levels.
HEATER Use this button to select Low Heat, High Heat or heater OFF.
When LOW heat is selected the indicator light will glow amber for 5 seconds. When HIGH heat is selected the indicator light will glow red for 5 seconds.
Please note the heater will only operate when the room temperature is below the temperature set on the handset, which can be adjusted using the remote control or app. When the heater switches off, the fan will still continue to run for a short period to allow the fire to cool down.
MODE Use this button to cycle through and select 1 of the 16 preset LED colour combinations. Press and hold until a confirmation beep is heard to set on `Colour Animation’ mode to slowly cycle through all the colour combinations.
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Remote Control
Remove the battery cover on the rear and insert 3 x AAA batteries ensuring the batteries are fitted correctly. Refit the cover. Please ensure old batteries are disposed of responsibly by contacting your local authority about recycling schemes. Ensure that the ON / OFF Power Switch on the fire is in the ON position. Before the handset as shown below in figure 13 can be used the current day and time will need to be set (see clock setting instructions on the next page). Fig. 13
Page 13 of 24

To use the remote handset ensure it is pointed directly towards the fire and press the appropriate button to operate the fire.
Operating the Fire and Child Lock mode
1. Use the On/Off button to switch the fire On and Off. 2. Holding the button in for 5 seconds will enable the Child Lock mode
(a padlock will appear on the handset display). 3. To disable the child lock press the On/Off button once.
Note: that after a short period of time the handset will automatically enable the Child Lock mode.
Clock Setting
1. Press the Clock Set button, which will start the day cursor to blink. Using the selection wheel rotate to the current day e.g. S M T W T F S then press the Clock Set button to confirm.
2. The hour will now be blinking, set using the selection wheel and confirm using the Clock Set button.
3. The minute will now be blinking, set using the selection wheel and confirm using the Clock Set button.
Flame Setting
1. Pressing this button will cycle through the 4 brightness settings of the LED flame effects.
Heat Setting
1. Use to change the heater setting from LOW, HIGH and OFF 2. When the heater is ON the actual room temperature is displayed on
the handset 3. By using the selection wheel you can set the desired temperature,
this will save after 5 seconds and the room temperature will be displayed
Note: the heater will only operate when the room temperature is below the temperature set on the handset. When the heater switches off, the fan will still continue to run for a short period to allow the fire to cool down.
The displayed temperature can be displayed in Celsius or Fahrenheit. To change use the Temperature units button.
Page 14 of 24

LED Colour Settings
1. Press the Mode/Set button and use the selection wheel to select one of the 16 preset LED colour combinations (the preset number will be displayed on the handset), press again to lock the selection.
If preferred, the LED colour settings can be changed individually for the

Flame

Logs

Ember

1. Press the one of the buttons above (symbol will flash on display) and use the selection wheel to select your required colour setting for the specific lighting function, press again to lock the selection.
Alternatively the fire can be set to Colour Animation mode
1. Pressing the Colour Animation mode button will set the Lighting to a red glow and then will slowly cycle through the 16 preset colour combinations.
2. Press the Colour Animation mode to exit the animation mode.
Adaptive Mode
Adaptive mode works in conjunction with the timer programmes. When Adaptive model is turned ON the fire monitors the room temperature in relation to the selected target temperature. If the room temperature is sufficiently lower that the selected temperature the Adaptive mode will instruct the fire to switch on up to 10 minutes earlier than the set time to ensure the room is at the required temperature at the set time.
Celsi App Control
The Celsi app can be downloaded from the IOS App Store or the Google Play Store by either searching for Celsi or by scanning the QR code using a smart phone or tablet.

Page 15 of 24

The Celsi app can be used alongside the remote handset and provides additional feature of 7 day Timer function.

During the initial set up of the App, the fire needs to be in pairing mode

Pairing Mode

With the fire off and in Standby mode press and hold the Standby button on the fire to hear a beep and continue holding for 5 seconds to observe a red flashing light on the rear screen. When this light is flashing the product is in pairing mode.

App Setup

1. Open the app and when prompted either create a new Celsi account or Login using your existing account details.
2. Once logged in, accept the notification to allow permission for the Celsi app to access Notifications and Bluetooth.
3. On your smart device ensure that Bluetooth and Wi-Fi are switched ON. 4. Ensure the fire is in pairing mode. 5. On the app the All Devices screen will be displayed. Press the + button at
the top R/H corner. 6. Allow the app to connect to devices on local network. 7. Click on Add button to discover devices. 8. Click on Manual Input and add the name and password of the Wi-Fi
network you are connecting the fire to. 9. Follow the on screen instructions to add device.

Using the App

Fig. 14

The Home page of the app will allow you to operate and customise the appearance of your fire using the touchscreen interface as shown opposite in figure 14.

day / time.

The app has all the same features as the remote handset along with an additional 7 day Timer function. Using this function you can set timers for the fire to switch on at a given time

Further information is available within FAQ section of the app.

Page 16 of 24

Connection to Alexa

Once you have set up your Celsi account and successfully paired your device you can now also connect to Alexa.

Fig. 15

Fig. 16

To connect, open the Alexa App and select the “More” tab in the bottom right hand corner as shown in figure 15 above. Then select the “skills and games” tab as indicated in figure 16 above.
Page 17 of 24

Then click the “search” icon in the top right hand corner as shown below in figure 17, then search for the “smart life” skill by typing “smart life” into the search box as shown below in figure 18.

Fig. 17

Fig. 18

Install onto your device by clicking the “smart life” icon shown below in figure 19, then the “enable to use” icon as shown in figure 20.

Fig. 19

Fig. 20

Page 18 of 24

This will prompt you for your e-mail address and password that you used when registering the Celsi APP as shown below, enter the e-mail address and tick the user agreement box as indicated below in figure 21.

Complete the verification puzzle as prompted, then enter your password and complete a second verification puzzle as requested.

This will then bring up the confirmation page that the account has been successfully linked as shown below in figure 22.

Fig. 21

Fig. 22

The product should then operate from voice activation. i.e. “Alexa, turn fire on”, “Alexa, turn fire off”.
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Connection to Google Assistant

Once you have set up your Celsi account and successfully paired your device you can now also connect to Google Assistant.

Fig. 23

Fig. 24

To connect, open the Google Assistant App and select the “Device” tab on the left hand side as shown above in figure 23, then click the “add devices” tab when prompted as shown above on the right in figure 24. Then select the “link a smart home device” tab as indicated overpage in figure 25.
Page 20 of 24

Select the “link a smart home device” tab as indicated below in figure 26.

Fig. 26

Fig. 27

Click the “search” icon in the top right hand corner as shown figure 27 above, then enter

“smart life” as the searched for as shown in figure 28. Select the “smart life icon as shown

in figure 29 below.

Fig. 28

Fig. 29

Page 21 of 24

This will prompt you for your e-mail address and password that you used when registering the Celsi APP as shown below, enter the e-mail address and tick the user agreement box as indicated below in figure 30. Fig. 30
The product should then operate from voice activation, open the google assistant app, click then click the microphone logo at the bottom centre and give instruction i.e. “turn fire on”, “turn fire off” as shown in figure 31 below. Fig. 31
Page 22 of 24

IMPORTANT

This fire is fitted with an automatic thermal cut-out safety feature to reduce the risk of damage to fire due to overheating. If the fire overheats the heater element will cut out whilst the fan will still continue to run to allow the fire to cool down sufficiently.
Once the fire has cooled down the thermal cut-out will reset itself and switch the heater back on. If the problem persists switch the fire off and disconnect the power at the switch and plug socket. Check that the heater warm air outlets and the inlets are not obstructed (the outlets and inlets are situated on the underside of the fire body).
If the heater is still not operating correctly disconnect the fire and seek expert advice.
Maintenance Instructions

Always remove the plug from the socket-outlet and allow the heater to cool down before cleaning. User maintenance should only be carried out by a competent person.
Light accumulated dust may be removed from the fire with a soft dry cloth.
The exterior surface of the fire can be cleaned with a soft damp cloth (not dripping wet). Dry the exterior surface before operating the heater.
Household glass cleaner can be used on the fire glass.
WARNING!

Do not immerse the heater in water. Do not use any cleaning chemicals such as detergents and abrasives. Do not allow the interior to get wet as this could create a hazard.
In the event of malfunction contact the manufacturer, do not try to repair the heater yourself as this may result in a fire hazard or electric shock.
Environment

Fig. 32

Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities. Contact your local government for information regarding the collection services available in your local area. If electrical appliances are disposed of in landfills or dumps hazardous substances can leak into the groundwater and get into the food chain, thus damaging your health and wellbeing. When replacing old appliances with new ones the retailer is legally obligated to take away your old fire for disposal free of charge.

Page 23 of 24

Warranty
Congratulations on the purchase of your electric fire. This fire by BFM Europe Ltd is guaranteed for 5 years from the date of purchase against faulty materials or workmanship. If purchased in the UK please note the 5 year guarantee comprises of 24 months of parts and labour with an extended 36 months of parts only If your fire is found to be defective within 24 months from the date of purchase, we or our authorized agent will repair the faulty component on site. If purchased in the EUplease consult the guarantee card that is supplied with your product by the approved Celsi Fires retailer for warranty terms and conditions. This warranty does not cover consumable items which have a limited lifespan. If a problem should occur, the nature of the problem together with the date of purchase and installer information should be immediately reported to the retailer that the fire was purchased from. Proof of purchase will be required so the original invoice should be retained.
B-1036605 Issue 4
BFM Europe Ltd Gordon Banks Drive
Trentham Lakes Stoke-on-Trent
ST4 4TJ Technical Queries: 01782 339039 Service Fault Enquiries: 01782 339008 Spare Parts – www.bfm-partfinder.co.uk
Page 24 of 24

References

• Spares Identification - BFM Europe Ltd

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