Schneider Electric SRTL3KRM1UC Smart UPS Ultra Uninterruptible Power Supply User Manual

SRTL3KRM1UC Smart UPS Ultra Uninterruptible Power Supply

APC™ Smart-UPS™ Ultra
Uninterruptible Power Supply
SRTL3KRM1UC/SRTL3KRM1UNC
SRTL2K2RM1UC/SRTL2K2RM1UNC
User Manual
EN 990-6315A
12/2023

SRTL3KRM1UC Smart UPS Ultra Uninterruptible Power Supply

Legal Information
The information provided in this document contains general descriptions, technical characteristics and/or recommendations related to products/solutions.
This document is not intended as a substitute for a detailed study or operational and site-specific development or schematic plan. It is not to be used for determining suitability or reliability of the products/solutions for specific user applications. It is the duty of any such user to perform or have any professional expert of its choice (integrator, specifier or the like) perform the appropriate and comprehensive risk analysis, evaluation and testing of the products/solutions with respect to the relevant specific application or use thereof.
The APC brand and any trademarks of Schneider Electric SE and its subsidiaries referred to in this document are the property of Schneider Electric SE or its subsidiaries. All other brands may be trademarks of their respective owner.
This document and its content are protected under applicable copyright laws and provided for informative use only. No part of this document may be reproduced or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), for any purpose, without the prior written permission of Schneider Electric.
Schneider Electric does not grant any right or license for commercial use of the document or its content, except for a non-exclusive and personal license to consult it on an “as is” basis.
Schneider Electric reserves the right to make changes or updates with respect to or in the content of this document or the format thereof, at any time without notice.
To the extent permitted by applicable law, no responsibility or liability is assumed by Schneider Electric and its subsidiaries for any errors or omissions in the informational content of this document, as well as any non-intended use or misuse of the content thereof.

General Information

Important Safety Instructions
SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation and maintenance of the APC™ Smart-UPS™ Ultra and batteries.
This is the “Read user manual” symbol. Read the user documentation to become familiar with the equipment.
Read the instructions carefully and look at the equipment to become familiar with the device before trying to install and operate it.
The following special messages may appear throughout this document or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of this symbol either to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.

Product Handling Guidelines

Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.

• Adhere to all national and local electrical codes.

• All wiring must be performed by a qualified electrician.

• Connect only SELV circuits to all the communication ports.

• Changes and modifications to this unit not expressly approved by Schneider Electric could void the warranty.

• This equipment is intended for indoor use only.

• Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.

• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.

• For a UPS with a factory installed power cord, connect the UPS power cable directly to a wall outlet.Do not use surge protectors or extension cords.

• The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.

• The replaceable battery modules (RBM) are heavy. Remove the RBMs before installing the UPS and external battery packs (XLBPs), in a rack.

• Always install external battery packs at the bottom in rack-mount configurations.
  The UPS must be installed above the external battery packs.

• Always install peripheral equipment above the UPS in rack-mount configurations.

• Additional safety information can be found in the Safety Guide supplied with this unit.

Battery safety
WARNING
RISK OF CHEMICAL HAZARD AND EXCESSIVE HEAT

• Replace the RBM at least every 10 years, or at the end of its service life, which ever is earlier.

• Replace the RBM immediately when the UPS indicates battery replacement is necessary.

• Replace RBM with the same type as originally installed in the equipment.

• Replace the RBM immediately when the UPS indicates a battery over-temperature condition or UPS internal over-temperature. Power off the UPS, unplug it from the AC input, and disconnect the RBM. Do not operate the UPS until the RBM has been replaced.

• *Replace all XLBPs which are older than one year, when installing additional XLBPs.

• Contact APC by Schneider Electric Worldwide Customer Support to determine the age of the installed RBMs.
  NOTE: Servicing of battery modules should be performed or supervised by personnel knowledgeable about batteries and the required precautions.

  • The RBMs typically lasts for eight to ten years. Environmental factors impact life of the RBM. Elevated ambient temperatures, poor quality utility power, and frequent short duration discharges will shorten battery life.

  • For longer performance of the RBM, the ambient temperature should be maintained between 68 and 77 °F (20 and 25 °C).

  • Schneider Electric uses Maintenance-free Lithium-Ion batteries. Under normal use and handling, there is no contact with the internal components of the RBM.

  • Do not drive nails into the RBM.

  • Do not strike the RBM with a hammer.

  • Do not stand on the RBM.

  • Do not short circuit RBM.

  • Do not place or use the RBM near heat or fire.

  • Do not use a dropped, damaged or deformed RBM.

  • Do not use the RBM to power other equipment.

  • CAUTION: A battery can present a risk of electrical shock and high short-circuit current. Contact with any part of a grounded battery can result in electrical shock.
    The following precautions should be observed when working on RBMs:
    – Disconnect the charging source prior to connecting or disconnecting battery terminals.
    – Do not wear any metal objects including watches and rings.
    – Do not lay tools or metal parts on top of batteries.
    – Use tools with insulated handles.
    – Wear rubber gloves and boots.
    – Determine if RBM is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person.

  • CAUTION: Before installing or replacing the RMBs, remove jewelry such as wristwatches and rings.
    High short circuit current through conductive materials could cause severe burns.

  • CAUTION: Do not dispose of RBMs in a fire. The RBM may explode.

  • CAUTION: Do not open or tamper with the RBM enclosure. Doing so will expose the cell terminals which poses an energy hazard.

  • CAUTION: Do not open or mutilate RBM. Released material is harmful to the skin and eyes and may be toxic.

  • CAUTION: Failed RBMs can reach temperatures that exceed the burn thresholds for touchable surfaces.

Deenergizing safety
The UPS contains RBM and may present a shock hazard even when disconnected from the branch circuit (mains). Before installing or servicing the equipment check that the:

• Input circuit breaker is in the OFF position.
• RBMs are removed.
• XLBPs are disconnected.

Electrical safety

• Do not handle any metallic connector before power has been disconnected.
• For models with a hardwired input, the connection to the branch circuit (mains) must be performed by a qualified electrician.
• The protective earth conductor for the UPS carries the leakage current from the load devices (computer equipment). An insulated ground conductor is to be installed as part of the branch circuit that supplies the UPS. The conductor must have the same size and insulation material as the grounded and ungrounded branch circuit supply conductors. The conductor will typically be green and with or without a yellow stripe.
• The UPS input ground conductor must be properly bonded to protective earth at the service panel.
• Leakage current for a pluggable Type A UPS may exceed 3.5 mA when a separate ground terminal is used.
• If the UPS input power is supplied by a separately derived system, the ground conductor must be properly bonded at the supply transformer or motor generator set.

General information

• The UPS will recognize as many as 5 XLBPs (SRTL50RMBP1U-LI) connected to the UPS.
  NOTE : For each XLBP added, the charging time will increase.

• The model and serial numbers are located on a small, rear panel label. An additional label is located on the draw out tray behind the front bezel. Refer “Location of QR Codes for Product information and Registration” on page 10 for details.

• Always recycle used RBMs.

• Recycle the package materials or save them for reuse.

FCC Class A Radio Frequency Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are intended to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Package Contents

![Schneider Electric SRTL3KRM1UC Smart UPS Ultra Uninterruptible Power Supply

• Package Contents](https://manuals.plus/wp-content/uploads/2024/09/Schneider- Electric-SRTL3KRM1UC-Smart-UPS-Ultra-Uninterruptible-Power-Supply-Package- Contents-550x416.jpg)

Product Description
The APC Smart-UPS Ultra SRTL is a high power density and high performance uninterruptible power supply (UPS). The UPS helps to provide protection for electronic equipment from utility power blackouts, brownouts, sags, surges, small utility power
fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to acceptable levels or the batteries are completely discharged.
This user manual is available on www.apc.com. By scanning the QR code provided with the specific product, you can visit the product webpage and get all relevant product information.

Product Overview

Specifications
For additional specifications visit our web site, www.apc.com.
Environmental

NOTE: Charge the battery modules every twelve months during storage.
Environmental factors impact battery life. Elevated ambient temperatures, high humidity, poor quality mains power, and frequent short duration discharges will shorten battery life.

Physical
The products are heavy. Follow all lifting guidelines.

(1.7 x 17 x 22 in)
Unit dimensions, with packaging Height x Width x Depth| 278 x 576 x 764 mm
(10.95 x 22.68 x 30.10 in)

Electrical
CAUTION: To reduce the risk of fire, connect only to a circuit provided with recommended maximum branch circuit overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code, Part I, C22.1.

2200 VA / 1870 W at 120 V
Branch Circuit Overcurrent Rating / Building Circuit Breaker (CB) Current Rating| 30 A| 20 A
Output
Output Frequency| 50/60 Hz ± 3 Hz
Nominal Output Voltage| 120 V
Connector Type
Main Outlet Group
Switched Outlet Group| NEMA 5-20R (3) +
NEMA L5-30R (1)
NEMA 5-20R (2)| NEMA 5-20R (3)
+ NEMA L5-20R (1)
NEMA 5-20R (2)
Input
Connector Type| NEMA L5-30P| NEMA 5-20P
Models| SRTL3KRM1UC SRTL3KRM1UNC| SRTL2K2RM1UC SRTL2K2RM1UNC
Input Frequency| 50/60 Hz ± 3 Hz (auto sensing)
Nominal Input Voltage| 120 V, 125 V| 120 V, 125 V
Nominal Input Current| 24 A| 16 A
Input Voltage Range| 85 to 125 V ± 5 V

Battery

Internal RBM
Refer to the appropriate replacement battery user manual for installation instructions.
Contact your dealer or visit our web site, www.apc.com for information on replacement batteries.| APCRBC173-LI
Number of RBMs in UPS| 1
Voltage of each RBM| 50.4 V
Ah rating| 5.16 Ah
Compatible XLBP| SRTL50RMBP1U-LI

Front Panel Features

![Schneider Electric SRTL3KRM1UC Smart UPS Ultra Uninterruptible Power Supply

• Panel Features](https://manuals.plus/wp-content/uploads/2024/09/Schneider- Electric-SRTL3KRM1UC-Smart-UPS-Ultra-Uninterruptible-Power-Supply-Panel- Features-550x464.jpg)

Location of QR Codes for Product information and Registration

①| Remove the front bezel
---|---
②| Pull out the tray.A QR code for SmartConnect.
Refer “SmartConnect” on page 30 for details.
B MAC address label for downloading user documentation and product information.

Rear Panel Features

NOTE: Refer to the table “Key to identify rear panel features” on page 11, that provides a key to the callout numbers for the rear panel graphics depicted in this manual.
SRTL3KRM1UNC/SRTL2K2RM1UNC

SRT3KRM1UCh/SRTL2K2RM1UC

Key to identify rear panel features

the ground leads. Prior to connecting a ground lead, disconnect the UPS from mains power.
C| External battery connector receptacle (power and communication)| Use the external battery cable on the XLBP to connect the UPS and XLBP.
XLBPs provide extended runtime during power outages. The UPS will automatically recognize up to 5 external battery packs.
NOTE: A CAN bus terminator is installed in this receptacle before shipping the UPS from the factory. While connecting an XLBP, remove the CAN bus terminator from the UPS and install it in the battery connector receptacle in the XLBP. Refer to the XLBP installation manual for detailed instructions.
D| EPO terminal| The Emergency Power Off (EPO) terminal allows the user to connect the UPS to a central EPO system.
E| Universal I/O port| Connect temperature sensors, temperature/humidity sensors, and relay input/output accessory connectors to this port.
F| USB port| Support for NMC and UPS firmware updates and the optional APC USB Wi-Fi Device (AP9834).
G| Ethernet port| Embedded Ethernet for
• SmartConnect (UC models)
• NMC 3 (UNC models)
H| Data port| The Data port is used to connect either a server for native operating system communications, or for software to communicate with the UPS.
I| Micro USB port| This is an NMC console port.
Connect the NMC to a local computer, using a micro- USB cable (APC part number 960-0603), to configure initial network settings or access the command line interface (CLI).
J| RESET button| Press this button to Restart the network management interface.
NOTE: This does not affect the output of the UPS.
K| AC Input Power Cord| Connect this power cord to the AC mains.
L| Main outlet group| Connect electronic devices to the main outlet.
M| Switched outlet group| Connect electronic devices to these outlets.
N| Circuit breaker for Main outlet group| Helps to protect the UPS from overload.
O| Circuit breaker for Switched outlet group| Helps to protect the UPS from overload.
P| Serial Port| Use this serial port for monitoring the UPS. Refer to “Connect Equipment and Input Power” on page 16.

Installation

Rack Installation
CAUTION
RISK OF FALLING EQUIPMENT

• The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.
• Always use the recommended number of screws to secure brackets to the UPS.
• Always use the recommended number of screws and cage nuts to secure the UPS to the rack.
• Always install the UPS at the bottom of the rack.
• Always install the external battery pack below the UPS in the rack.

Failure to follow these instructions can result in equipment damage and minor or moderate injury.
4 post rack mounting
Refer to the Rail Kit Installation Guide for instructions on rail installation.

Smart UPS Ultra Uninterruptible Power Supply - rack mounting 1](https://manuals.plus/wp-content/uploads/2024/09/Schneider-Electric- SRTL3KRM1UC-Smart-UPS-Ultra-Uninterruptible-Power-Supply-rack- mounting-1-550x172.jpg)
3| Install the UPS to the 4 post rack.
5| Install the RBM in the UPS.
6| Tighten the RBM thumbscrew.
7| Install the front bezel.

2 post rack-mounting

1| Install the rack-mount brackets to the UPS.
---|---
2| Install the UPS to the 2 post rack.
3| Install the RBM as per steps ⑤ and ⑥ in “4 post rack mounting” on page 13.
4| Install the front bezel as per step ⑦ in “4 post rack mounting” on page 13.

Tower Installation
CAUTION
RISK OF FALLING EQUIPMENT

• The equipment is heavy.
• Always practice safe lifting techniques adequate for the weight of the equipment.

Failure to follow these instructions can result in equipment damage and minor or moderate injury.

CAUTION
RISK OF FALLING EQUIPMENT

• The equipment is heavy.
• Always practice safe lifting techniques adequate for the weight of the equipment.

Failure to follow these instructions can result in equipment damage and minor or moderate injury.

1| Install the rack-mount brackets to the UPS.
---|---
2|
3| Install the RBM as per steps ⑤ and ⑥ in “4 post rack mounting” on page 13.
4| Install the front bezel as per step ⑦ in “4 post rack mounting” on page 13.
5|
6|

Operation

Connect Equipment and Input Power
CAUTION
RISK OF ELECTRIC SHOCK

• Disconnect the mains input circuit breaker before installing or servicing the UPS or connected equipment.
• Disconnect internal RBM and XLBPs before installing or servicing the UPS or connected equipment.
• The UPS contains internal RBM and XLBPs that may present a shock hazard even when disconnected from the mains.
• UPS AC hardwired and pluggable outlets may be energized by remote or automatic control at any time.
• Disconnect equipment from the UPS before servicing any equipment.
• Do not use the UPS as a safety disconnect.

Failure to follow these instructions can result in minor or moderate injury.
NOTE: The UPS RBM will charge to 90% capacity in the first 1.5 hours of normal operation. Do not expect full battery runtime capability during this initial charge period.

1. Connect equipment to the outlets on the rear panel of the UPS.
   Refer to “Controllable Outlet Groups” on page 26.

2. Connect the UPS to the building utility power.

Turn the UPS On/Off
The first time the UPS is turned on the Setup Wizard screen will run. Follow the prompts to configure UPS settings. Refer to “Configuration” on page 20.
To turn on the UPS and all connected equipment, touch the POWER button on the display panel. Follow the prompts to either turn the UPS on immediately or after a delay, then touch the OK button.
NOTE: When there is no input power and the UPS is off, the cold start feature can be used to turn on the UPS and connected equipment using battery power.
To perform a cold start, touch the POWER button.
The display panel will illuminate.
To turn on the output power touch the POWER button again. Select the prompt to either TurnOn-No Delay or TurnOn-Use Delay, then touch the OK button.
To turn output power off, touch the POWER button. Follow the prompts to either turn the UPS off immediately or after a delay, then touch the OK button.
NOTE: Once the UPS output power has been turned off and the AC input has been disconnected, the UPS will continue to use the battery for internal power for 10 minutes. To remove power completely touch the POWER button. Follow the prompt to select Internal Power Off, then touch the OK button.

UPS Display Interface

A| MENU/ESCAPE button|
---|---|---
B| Battery capacity icon
C| Battery charging icon
D| Green mode icon
E| Operation mode icon
F| UP button
G| UPS status information
H| DOWN button
I| Controllable outlet group status icon
J| Mute icon
K| Load icon
L| OK button
M| POWER button with LED
• Touch the button to wake up the UPS, when it is off state.
• A short touch of the button will display the control menu.
Follow the prompts on the screen to either turn the UPS on/off immediately or after a delay.
• LED illumination indications are the same as the Status LED.
N| Status LED
• Not illuminated: UPS output is off.
• Illuminates steady green: UPS is in on-line mode.
• Flashes red every 2 seconds: UPS is in on-line status and battery is disconnected.
• Illuminates amber: UPS is in battery mode.
• Illuminates steady red: UPS has detected an internal error.

UPS Display Interface operation
The UPS display interface is a touchscreen interface.
Touch on the icon to activate the key function. Use the UP/DOWN buttons to scroll through the options. Touch the OK button to accept the selected option. Touch the ESC button to return to the previous menu.

The icons on the LCD display interface screen may vary depending on the installed firmware versions and specific UPS models.

| Load icon: The approximate load capacity percentage is indicated by the number of load bar sections illuminated. Each bar represents 20% of the load capacity.
| Mute icon: Indicates the audible alarm is disabled/muted.
UPS Status Information
The status information field provides key information on the status of the UPS. The menu will allow the user to select one of the five screens listed below or scroll through the five screens automatically.
Use the UP/DOWN buttons to scroll through the screens.
• Input Voltage
• Output Voltage
• Output Frequency
• Load
• Runtime
In the case of a UPS event, status updates will be displayed defining the event or condition that has occurred.
The display screen illuminates amber to indicate an alert and red to indicate an alarm depending on the severity of the event or condition.
Operation Mode Icons

| Output Off: The UPS isn’t supplying power to connected equipment.
| Battery mode: The UPS is supplying battery power to connected equipment.
| On-Line mode: The UPS is supplying conditioned mains power to connected equipment.
| Bypass mode: The UPS is in Bypass mode and the connected equipment will receive mains power as long as the input voltage and frequency are within the configured limits.
Green mode Icon
| Green mode: When in Green mode mains power is sent directly to the load.
When enabling Green mode consideration should be given to devices that may be sensitive to power fluctuations.
Controllable Outlet Group Icons
| Controllable outlet group – output on.
| Controllable Outlet Group – output off.
Battery Status Icons
| Battery charge status: Indicates the battery charge status.
| Battery disconnected icon: Flashes to indicate that the UPS has detected that the battery is disconnected.
 | Battery charge in progress: Indicates the battery is charging.

LCD display interface angle adjustment
The orientation of the LCD display interface gets adjusted automatically based on UPS orientation.

Menu overview
The UPS Display Interface has Standard and Advanced menu screens. The preference for Standard or Advanced menu selections is made during initial installation and can be changed at any time through the Configuration menu.
The Standard menus include the most commonly used options.
The Advanced menus provide additional options.
NOTE: Actual menu screens may differ by model and firmware version.

Menus are subject to change depending on the installed firmware version
A vailable on theAdvanced Menu Screens
based on UPS state. Options displayed will vary
Options displayed will vary based on connected accessories.
** Disabled whenAP9629 card is installed in the UPS.
Connect and Install Management Software**
Smart-UPS is provided with PowerChute UPS Management Software for unattended operating system shutdown, UPS monitoring, UPS control and energy reporting. The following diagram is a representation of a typical server installation.

a| USB Port|
---|---|---
b| Serial Port
( NOTE : Serial Port is only available for SRT3KRM1UC and SRTL2RM1UC.)
NOTE: For location of the ports, refer to “Rear Panel Features” on page 11.

1| Connect the USB cable from the rear of the UPS to the protected device such as a server.
---|---
2| For a server or other device with an operating system, download and install latest version of the PowerChute Serial Shutdown from https://www.apc.com/ pcss. PowerChute Serial Shutdown supports graceful shutdown in the event of an extended power outage.
NOTE: PowerChute is a 64-bit only application and cannot be installed on a 32-bit operating system.
3| A built-in Serial Com port (RJ45) is also available for additional communication options with serial cable.
NOTE: Serial and USB cannot be used at the same time.

Configuration

UPS Settings

There are three ways to select UPS configuration options.

1. The first time the UPS is turned on the Setup Wizard screen will open. On each menu screen select the desired settings. Touch OK after each UPS setting is selected.

NOTE: The UPS will not turn on until all of the settings have been configured.

1. Main Menu/Configuration/UPS/Default Setting. This screen allows the user to reset the UPS to factory default settings. Touch the OK button after the UPS setting is selected. Refer to “Configuration” on page 20 and “UPS Menu Overview”.
2. Configure settings using an external interface, such as the Network Management Web interface.

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①②③④⑤⑥⑦⑧⑨

DANGER
WARNING
CAUTION

References

• SmartConnect - Schneider Electric Community
• Smart-UPS™ - Welcome
• Smart-UPS™ - Terms & Privacy
• Smart-UPS™ - Welcome

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