RTR Services Training Booking User Guide

Table of Contents

Specifications

Company: RTR Services
Address: Unit 14b, Wakes Hall Business Centre, Colchester Road, Wakes Colne Essex, CO6 2DY
Website: www.rtrservices.co.uk
Contact: 01787 221666

Visit www.rtrservices.co.uk and click on the Training option in the main navigation.
You will then be presented with the screen above. From here you can select which type of training you want: Swing Door or Sliding Door.
You will be presented with a screen where you can select the specific product you want training on and click “Select a time”.
You will then be presented with a pop-up calendar where you can select a date and a time slot.
After clicking on the time slot, you will be presented with a form. Enter your details, choose the number of attendees, and answer all the questions, then click on “Confirm Booking”.
Once you have clicked on “Confirm Booking”, a pop-up will appear to say “Your booking request has been registered”. You will then get a provisional booking confirmation email from us.
Once booked, your sales rep will be in contact to confirm the booking with you. This is to ensure the training is appropriate for your needs. If accepted, you will receive a reminder email 72 hours before your session.
If you need to reschedule, you can click on the reschedule option in your booking confirmation email or call your sales rep to discuss alternative dates.

Q: How can I reschedule my training session?
A: You can reschedule by clicking on the reschedule option in your booking confirmation email or by calling your sales representative to discuss alternative dates.
Q: What should I do if I don’t receive a confirmation email after booking?
A: If you do not receive a confirmation email after booking, please check your spam folder. If it is not there, feel free to contact us at 01787 221666 for assistance.

Step-by-Step Guide: Booking Product Training

Visit www.rtrservices.co.uk and click on the “Training” option in the main navigation.
You will then be presented with the screen above. From here you can select which type of training you want: Swing Door or Sliding Door.
You will be presented with this screen where you can select the specific product you want training on and click “Select a time”.
You will then be presented with a pop-up calendar where you can select a date and a time slot.
After clicking on the time slot, you will be presented with this form. Enter your details, choose the number of attendees, and answer all the questions, then click on“Confirm Booking”.
Once you have clicked on “Confirm Booking”, a pop-up will appear to say “Your booking request has been registered”. You will then get a provisional booking confirmation email from us.
Once booked, your sales rep will be in contact in due course to confirm the booking with you. This is so we can ensure the training is appropriate for your needs. If accepted you will receive a reminder email 72 hours before your session.
If you need to reschedule, you can click on the reschedule option in your booking confirmation email or you can call your sales rep to discuss alternative dates.