BalanceBox 400 Series Height Adjustable Mount Instruction Manual

BalanceBox 400 Series Height Adjustable Mount

Specifications

• Item Number: 480A12 480A13 480A14
• Languages: EN NL DE FR IT ES DK SV NO FI PL AR
• Model: 902852-03
• Includes: Wall bracket, Bag of fasteners, Installation manual, Mounting template, Hardware guidelines, Important safety instructions

Product Usage Instructions

Unboxing and Preparation
Open the box and remove all components including the Wall bracket, Bag of fasteners, Installation manual, Mounting template, Hardware guidelines, and Important safety instructions.

Mounting Template Placement
Define the mounting height and paste the mounting template on the wall. Mark the desired mounting positions and drill the holes according to the Hardware guidelines.

Final Touches
After installing the touch panel, adjust the outer springs as instructed. Check the balance over the full travel and ensure all parts are properly installed.

FAQ – Frequently Asked Questions
Q: What should I do if I encounter difficulty during installation?
A: If you face any challenges during installation, refer to the installation manual for detailed guidance. You can also contact our customer support for] assistance.

General warning

• Read and understand the manual and safety documentation
• Wear protective gloves
• Careful: Heavy
• General warning
• Careful: Hand or finger pinching hazard
• Careful: Cutting of hand or finger

Tools

Content of the box

1. Define where the BalanceBox® will be mounted.

   • For mounting on the wall, go to step 2.
   • For mounting on the Floor Support, see Floor Support manual No. 902828 (not included).
   • For mounting on the Mobile Stand Mix®, see Mobile Stand Mix® manual No. 902918 (not included).

2. Open the box and remove the Wall bracket [B], Bag of fasteners [C], Installation manual [D], Mounting template [E], Hardware guidelines [F] and Important safety instructions [G] from the box and keep them aside for later use. Read and understand the manual and safety instructions.

3. Define the mounting height and paste the paper mounting template [E] level on the wall, mark the desired mounting positions (as marked below) and drill the holes. Note: See the Hardware guidelines [F] for making proper holes.

4. Mount the Wall bracket [B] on the wall by using the predrilled holes in step 3 (as marked below), make sure the Wall bracket [B] is levelled.
   Note: Wall mounting hardware not included. See the Hardware guidelines [F] for choosing proper hardware.

5. Remove the Plastic Safety Cover No. 921929 by sliding it out at the top and keep it aside for later use.
   Remove the two foam parts left and right.

6. Hang the BalanceBox® [A] on the Wall bracket [B].

7. Tighten both lock-screws to secure the product on the Wall bracket [B].

8. Level the BalanceBox® [A] vertically by adjusting both feet at the bottom.

9. Mount the BalanceBox® [A] to the wall at the bottom by using the predrilled holes from step 3, always use 2x washers [J] and screws.
   Note: Wall mounting hardware not included, typically use 6mm / ¼” screws. See the Hardware guidelines [F] for choosing proper hardware.

10. Mount the VESA bracket (not included) to the BalanceBox® [A] by using 4x screws [H].
    Note:

    • For mounting the Universal VESA Bracket No. 481A70, see the VESA Bracket manual No. 902916.
    • For mounting a 3rd Party VESA Bracket, always use 4 screws [H].

11. After installing the touch panel, adjust the outer springs (Do not adjust the inner springs). Turn counterclockwise, release spring tension one spring at a time, 5 seconds each.
    Repeat until you can move the touch panel down. Check the balance over the full travel, and retighten if necessary.

12. Move the touch panel down and insert the Plastic Safety Cover No. 921929 on the steel frame as shown in detail A from the top and slide it down completely. Check if the BalanceBox® [A] still moves freely.

When finished: make sure all parts are installed.

FAQ: Frequently Asked Questions

1. The BalanceBox® does not move down
2. Did you mount the panel? The BalanceBox® needs the weight of the panel to work.
3. Did you adjust the outer springs? If not, use a drill driver to turn the adjuster nuts counterclockwise /loosen. Do this for 5 seconds per outer spring one at a time (see the manual).
4. Check the total weight of your panel including accessories, VESA bracket and wiring, if this is lower than the minimum weight of the BalanceBox® weight range, your panel setup is “out of range”. The weight range of your BalanceBox® is displayed on the product label and on the box label.
5. Is something obstructing the movement?

  * Check if the Plastic Safety Cover is installed properly.
  * Are there objects like parts of the packaging left behind in the BalanceBox® or objects on the wall like an electric outlet? If so, remove those obstructions.
5. Take the BalanceBox® off the wall and check if the two wheels of the parallelogram are still seated on the curved tracks. If one of them has come off, don’t attempt to repair it, contact the dealer and ask for a replacement product, this problem is usually caused by rough handling during transport.

2.  The BalanceBox® does not move up
3. The BalanceBox® does not move up, it moves down; it is supplied standard in its highest position. To make it move down, follow the steps 10 to 12 in the manual. If the BalanceBox® has moved down and is in its lowest position tighten the outer springs or go to the next step.
4. Check the total weight of your panel including accessories, VESA bracket and wiring, if this is higher than the maximum weight of the BalanceBox® weight range, your panel setup is “out of range”. The weight range of your BalanceBox® is displayed on the product label and on the box label.
5. The BalanceBox® drops down from the top position
6. Tighten the outer springs slightly to adjust the springs by turning the adjuster nuts clockwise.
7. The BalanceBox® drops down from the top position but also moves up from the bottom position
8. The setup of the inner springs is not correct, the balance is disturbed: tighten the inner springs slightly make sure the panel holds at the top, now loosen the outer springs slightly until the panel no longer moves up from the bottom.
9. The BalanceBox® makes a noise when I operate it
10. Check if the BalanceBox® touches the wall when moving down, if so, remove the panel and lower part of VESA bracket, go to step 8 of the manual and adjust the feet. (it is OK if the BalanceBox® is not mounted completely level if the wall is not completely flat or level).
11. Check if any wiring for the panel is touching moving parts, make sure this wiring is mounted securely with a loop to allow the movement up and down.
12. The noise sounds like something touching the springs when I move the BalanceBox® up and down. Put a wrench on each adjuster nut of the suspect springs, bend it slightly in different directions to see if the noise goes away. If you found the right spring, turn the nut a quarter or half turn to see if the noise goes away.

Regout Balance Systems B.V. Industrieweg 40
6219 NR Maastricht
The Netherlands

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>