PIMA Guest Intercom System User Manual

: September 9, 2024
: PIMA

Table of Contents

PIMA Guest Intercom System
Specifications
Product Usage Instructions
FAQ
Precautions
PREFACE
Main Features
DOORBELL DESCRIPTION
DOORBELL OPERATION
HANDSET
ADVANCED OPERATIONS
APPLICATION
Using the application
WARRANTY
CONTACT
Documents / Resources

PIMA Guest Intercom System

Specifications

Product Name: GUEST Intercom System
Main Features: Doorbell, Monitors

Product Usage Instructions

Doorbell Description

Describe the physical aspects and features of the doorbell.

Doorbell Operation

Explain how to open the door from outside and answer guest calls using the doorbell.

Handset

Provide information on how to use the handset for communication.

Advanced Operations

Explain advanced operations such as ring silencing, photo viewing, video clips viewing, multimedia viewing, DVR clips viewing, quick setting, and settings.

Application

Guide users on how to set up Wi-Fi network settings for the system.

FAQ

Q: How do I silence the ring on the doorbell?
A : To silence the ring on the doorbell, follow these steps: [Provide steps here].
Q: Can I view recorded video clips on the system?
A: Yes, you can view recorded video clips by following these steps: [Provide steps here].
Q: How can I expand the storage capacity of the system?
A : You can expand the storage by using an external Memory Card (SD). Insert the SD card following the instructions in the manual.

Precautions

These instructions do not replace any other instruction! To prevent damage to property and/or life, one must act by the following safety instructions :

The power supply has electrical connections that can cause electric shock. Make sure all voltages are disconnected before installation.
The power supply of the intercom operates at 110-230VAC voltage, at a frequency of 50 Hz. Do not connect any other voltage to the system for fear of ignition.
Connect the various electrical connections according to the markings, paying attention to the polarity of the connections

symbols in this manual

Warning or important note
Note or recommendation

PREFACE

Dear Customer,
PIMA Electronic Systems Ltd. congratulates you on the purchase of the GUEST intercom system. GUEST is a modern and sophisticated intercom system, with many and varied programming options. The GUEST system has various accessories – doorbells, screens, power supplies, and more – all in the uncompromising quality of PIMA. The PIMA Intercom application enables remote control of GUEST using a smartphone from anywhere.

This manual contains the operating instructions for the intercom system. The professional installer guided you in the use of the system, but we recommend that you study and familiarize yourself with this guide in its entirety, to enjoy the many advantages of the system.

Main Features

Doorbell with camera
Keypad to enter a code to open the door
Up to four call buttons for different apartments/rooms (depending on the installed model)
Suitable for external installation
7″ advanced touch screen for viewing the guest and opening the door
Up to four screens (for example a screen in each room)
4.3″ screen with touch buttons.
The possibility of directing the calling of each button to its screen
Telephone handset unit for simple operation
Intercom between the monitors (screens)
Control of two entrances – door and gate
Opening a door using a proximity card (RFID)
Control from anywhere in the system on a smartphone using the PIMA application

Technical Data

Doorbell

#	Feature	Description
1	Connection	2-wire
2	Audio	Two-way digital
3	Video	Digital, one channel
4	Camera resolution	1080 HD
5	Night Vision	Infrared automatic level adjustment
6	lighting intensity	0 LUX (0.5 meter distance)
7	Viewing Angle	110o horizontal, 60o vertical
8	button	PUSH BUTTON
9	operating voltage	18-30 VDC
10	Power Consumption	6W max
11	Types of door locks	dry contact or voltage
12	Types of locks for the gate	dry contact
13	Unlocking	Communication Command
14	proximity card	EM 125KHz
#	Feature	Description
---	---	---
15	Number of cards	up to 1,000
16	Operating temperature	-25oC <–> +60oC
18	storage temperature	-30oC <–> +60oC
19	Dimensions	Surface (with rain protection): 200X90X40 mm Flush: 240X125X48

mm

Monitors

#	Feature	Description
	7″	4.3″
1	Connection	2-wire
2	Audio	Two-way digital
3	Video	Digital, one channel
4	Intercom	Free talk without a handset
5	Screen	LCD, 1080 HD
6	Audio distortion	<3%
7	Audio frequency range	400-3.5KHz
8	Installation distance	up to 100 meters
9	Internal Calls	from screen to screen
10	Operating voltage	18-24 VDC
11	Power Consumption	4W maximum, 1.5W in standby mode

DOORBELL DESCRIPTION

#| Description| ****

.

| #| Description
---|---|---|---|---
1| Status indicator (see details below)| 5| Camera
2| microphone| 6| speaker
3| · keyboard

(Number buttons 0-9, *

is used as “Return”, # is used as “OK”)

| 7| Name plate/proximity card reader
4| Call button

Status Indications

Door opening indicator
Prompt for answer
Indication to call
Registering a proximity card

DOORBELL OPERATION

DOORBELL OPERATION
3.1 Opening the door from outside

Using a code
Enter the door unlock code followed by the # key.
Using a proximity card
Hold the card close to the reader (see drawing above) for about one second.
Note: Make sure to register the card in the system as follows :
Registering and managing proximity cards (RFID) for opening the door is done in the “Access Control Management” menu, which is accessed from the main menu via Quick Setting → Doorbell List → Doorbell Selection → Modify → Access Control
Management. Enter this menu and it has all the different options. Access card registration – select this option to register a new card to open the door.

Answering Guest Call
When a guest presses the call button on the doorbell, the screen in the house sounds a ring and opens thedoorbell camera to view the guest. To talk with the guest press the talk button ( To open the door press abutton depending on the type of scree

Gate opening button
Recording a video of the conversation with the guest (requires an external SD memory card)
Guest picture capture
Controlling the volume of the screen
Calling Termination
View button on doorbell camera
Button for receiving a call or making a call to another screen
Navigation buttons during editing

HANDSET

The telephone handset allows answering calls from the doorbell and opening the door or gate. Answering a call from the doorbell: To answer a call from the doorbell, pick up the receiver and speak. Below is the description of the buttons.

Door opening
Gate opening
Call to monitor

Setting the ringing volume of the telephone handset :

Press the button for two seconds, then short presses towards the ringer volume. Wait 6 seconds.

Selecting the telephone handset ringtone :

Press the button for two seconds, then short presses to select the ringtone. Wait 6 seconds

ADVANCED OPERATIONS

The following sections describe the additional options available in the intercom system. All operations are carried out through the intercom screen

Instructions are for the 7″ screen and the 4.3″ screen. The difference is only in the navigation method. On the 7″ screen, navigation is simpler because it is a touch screen. Below is the explanation for navigation on the 4.3″ screen:

To enter the main menu press

Initiate viewing on the screen

Click on the monitoring icon ( ).
Select the doorbell you want to monitor – view its camera.
The screen with all the options opens (see section 3.2).
If you want to add additional accessories such as a doorbell or a camera – click on the “+” icon. The list of available accessories appears.
Select the desired accessory.

Ring silencing

Click on the icon – quiet.
The icon changes to.
Select this option if you want a call from the doorbell not to ring on the screen.

Note: The screen will still switch to viewing and communication options with the doorbell.

Photo Viewing

Click on the icon – photos.

Select the appropriate directory under “External memory” and then you will reach the screen for displaying the photos taken by the doorbell.

Video Clips Viewing

Note: Saving and viewing videos requires the use of an SD memory card. See section 5.8.
Click on the icon – Videos
Select the appropriate directory and then you will reach the screen for displaying the videos taken by the doorbell.

Multimedia Viewing

Click on “Multimedia”. Note: Requires an SD card.
Select the accessory and the file needed for display

DVR Clips Viewing

Note: Saving and viewing videos requires the use of an SD memory card. See section 5.8.
DVR – a function that allows recordings of the doorbell camera at scheduled times. See Settings → DVR Settings.
Click on DVR.
Select the DVR recorded file.

Quick Setting

Click the icon to access quick programming of the system’s basic features.
Enter this menu only if it is necessary to change a parameter related to the system’s features and behavior. See the installation guide for details.

Settings

Click the icon to enter system settings.
Enter this menu only if it is necessary to change a parameter related to the system’s features and behavior. See the installation guide for details.

External Memory Card (SD)
To save and watch videos, it is necessary to use an SD memory card. See card location :

APPLICATION

You can use the app to operate the doorbell. The application allows receiving a ring from the doorbell, watching the guest, and opening the door.

Wi-Fi Network Setting

On the system screen select:
Quick Menu → Wi-Fi → Choose a network
Select the desired Wi-Fi network and enter its password. Note: the system supports 2.4G network only.
Make sure the network name appears on the Wi-Fi screen. You can also verify a proper connection to the Wi-Fi network on the main screen on the right side next to the time display.

Application Downloading

On the system screen select:
Quick Setting → Wi-Fi → Download App
Scan the QR code according to your phone type – Android or iPhone (iOS).
Alternatively, look for the i-Home application in the store, whose icon is displayed on the right. Install the app on your phone.

Pairing the Application

Open the app.
In order to use the application, a user account must be set up.

Follow the screens and set up an account with a valid email address. The app will require a verification code to be sent to your email. Set a password. Note – the password is for the account of the intercom application only! It has nothing to do with other passwords, for example, your email. After verification, the application allows pairing of the intercom system.

Click icon (+) – Add
Click icon [-] – Scan
In the Wi-Fi menu, select “Device ID” and scan the QR code displayed on the screen.

Note: “Device ID” will only appear if the screen is connected to a Wi-Fi network – the Wi-Fi icon appears. Wait for confirmation. To add more phones to the same panel:

Download the app to the other phone.
Register with an email address and password.

On the phone where the panel was paired: Click on the icon of the panel, select Settings → Shared device → Add shared.Now choose the form of sharing – SMS, WhatsApp, etc.On the other phone, click on the link received in the message and continue according to the instructions

Important note
Make sure the doorbell is set in the “Monitor” screen. If the doorbell is not configured in the “Monitoring” screen – it wi ll be impossible to connect to it from the application .

Using the application

You can perform two main actions in the application: receiving a ring from the doorbell and proactively calling the bell. Answering a ring
When a guest rings the doorbell, an alert is sent to the cell phone. Clicking on the alert opens the app and connects to the doorbell. Now you can view the guest who is in front of the panel and talk to him by clicking on the “two-way talk” icon.
To end the call, click the back arrow that appears on the upper left side of the screen.
Make sure that the call diver is set in the screen menu of the intercom:
Settings → Wi-Fi → call divert
Select the appropriate option “direct” or “call if no answer after x seconds”. x is the number of seconds needed. Connecting to the doorbell (panel)
On the app’s main screen, click the doorbell icon. The app connects to the doorbell. The continuation is as described in the previous section.

WARRANTY

Limited Warranty

PIMA Electronic Systems Ltd. does not describe this product as cannot be bypassed, or that it will prevent death, any bodily harm, or any damage to property as a result of burglary, robbery, fire, or otherwise, or that the product will provide sufficient warning
or protection.
The user understands that equipment that has been installed and properly maintained will reduce the chances of incidents such as burglary, robbery, and fire without warning, but does not constitute insurance or a guarantee that such incidents
will not occur or that death, bodily harm, or property damage will not result as a result.
PIMA Electronic Systems Ltd. will not have any liability towards death, bodily harm, or any damage to property or any other damage whether it happened directly, indirectly, as a secondary result, or otherwise based on the claim that the product did not work.
Warning: The user must follow the installation and operation instructions of the product and, among other things, check the product and the entire system at least once a week. For various reasons, including (but not limited to) changes in environmental
conditions, electrical and electronic interference, and temperature changes, the product will not function as expected. The user must take all measures to protect his body and property.
See the addendum to the warranty letter on the PIMA website.
In the preparation of this document, every effort was made to ensure that its content is correct and up-to-date. PIMA reserves the right to change this document, all or parts of it, from time to time, without prior notice .
Do not reproduce, copy, modify, distribute, translate, or convert this document without written consent from Pima.
Please read this document in its entirety before any attempt to operate and/or program this system. If a certain part of this document is not clear, please contact the supplier or the installer of this system.
All rights reserved © 2024 PIMA Electronic Systems Ltd.