Singtel TV Box WiFi Router User Guide

TV Box WiFi Router

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Specifications

• Channels & apps combined
• Access to Singtel CAST
• Google account integration for Android TV services

Product Usage Instructions

Setting up Singtel TV

1. Connect Hardware:

Follow these steps to set up your Singtel TV box:

• Connect HDMI cable from the Singtel TV box to the TV.

• Connect ethernet cable from the Singtel TV box to the Singtel
  Router/Mesh.

• Connect power adaptor to the Singtel TV box and switch on the
  power socket.

• Ensure that there is a white light on the Singtel TV box.

• Select the correct HDMI source on the TV.

Using the Remote Control

Get familiar with your remote control shortcuts:

• Red: Change audio language

• Yellow: Quick access to Catch-Up

• Blue: Quick access to Channel Store

• Long Press Home Button: Launch the CAST app

• Long Press Back Button: Return to previous screen

• Long Press Info Button: Go to Options menu

• Long Press Power Button: Turn on and off your Singtel TV
  box

• Long Press Rewind Button: Rewind 7s at x1 to x4 speed

• Play/Pause Button: Play or pause programme

• Long Press Play/Pause Button: Stop playing

• Long Press Fast Forward Button: Fast forward 7s at x1 to x4
  speed

• GUIDE Button: Quick access to Channel Guide

• Voice Assistant Button: Turn on Google Voice Assistant

• Google Play Store Button: Quick access to Google Play
  Store

How to Set Up Singtel TV for the First Time

1. On-Screen Setup:

Follow the on-screen instructions after turning on your Singtel
TV box.

• Wait for the Launch Screen to load.
• Follow the steps displayed on the screen for the initial setup
  process.

Frequently Asked Questions (FAQ)

Q: What’s included in the Singtel TV box?

A: The Singtel TV box comes with a remote control, 2x AA
batteries, power adaptor, Ethernet cable, and HDMI cable.

Q: How can I access Singtel CAST?

A: You can access Singtel CAST for free on the CAST app. Simply
sign in with your Google account for the best experience.

Q: How do I set up my CAST account?

A: You can set up your CAST account on a web browser, mobile
app, or directly on your Singtel TV box if you have an active CAST
account.

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Welcome to your new Singtel TV.
It’s an all-in entertainment experience that combines your favourite TV channels and video streaming apps, all in one brand-new Singtel TV box; with next-generation Android functions. Find out everything you need to get started in this guide ­ from recording your favourite shows on TV, to accessing the latest shows from popular streaming platforms.
Experience more with Singtel TV!

Channels & apps, combined.
Can’t give up the latest streaming services but also love some good old TV? Singtel TV presents you with the best of both worlds.

Access Singtel CAST, for free!
Watch your favourite Singtel TV channels anytime, anywhere, on the CAST app. The best part? You get to access the app at no extra cost!

Got a Google account?
Sign in to your Google account for the best experience. Enjoy Android TV services and get auto-updates on all your apps.

Did you know?
Singtel TV now offers: · Cloud DVR that provides two recording options for your favourite
shows ­ 300 hours or 600 hours. Additional subscription required. · Missed the start of your show? Jump to the start with Restart TV.

01 Table of contents

Know your devices

What’s in the box

2

Singtel TV box

Remote Control

Setting up Singtel TV

How to set up Singtel TV for the first time

4

Explore your Home Screen

Learn how to access your Singtel TV features

9

Overview

Show Timings

My Channels

Watch the shows you missed

12

My Catch-Up Recorded TV

More handy features for you to discover

14

Store

Settings

Take your shows everywhere

Get to know your on-the-go companion: the CAST app

16

How to set up CAST account on web browser

How to set up CAST account on mobile app

How to set up CAST on Singtel TV box (needs an active CAST account)

02 Know your devices What’s in the box

Plug & Play to get started.

Items found in the box
1. Singtel TV box 2. Remote control 3. 2x AA batteries 4. Power adaptor 5. Ethernet cable 6. HDMI cable

Singtel TV box Follow this step-by-step guide to power up your Singtel TV box
and connect it to your TV.

Step 1
Connect HDMI cable from the Singtel TV box to the TV.
TV

Step 2
Connect ethernet cable from the Singtel TV box to the Singtel Router/Mesh.

Step 3
Connect power adaptor to the Singtel TV box and switch on the power socket.

Step 4
Ensure that there is a white light on the Singtel TV box.

Step 5
Select the correct HDMI source on the TV.
Input HDMI 1 HDMI 2 HDMI 3 PC AV 1 AV 2/Component TV Screen mirrioring

03 Know your devices What’s in the box

Remote Control Know your remote control shortcuts for easy access to TV
features such as Record, Channel Guide, Catch-Up and more.

Record your favourite programmes
Red: Change audio language Yellow: Quick access to Catch-Up Blue: Quick access to Channel Store
Launch the CAST app
Return to previous screen Long press to exit
Quick access to Home Screen
Options Go to Options menu
Long press to find out more info

Turn on and off your Singtel TV box
Rewind: Go to the previous channel
or programme Rewind 7s at x1 to x4 speed
Play/Pause: Play or pause programme Long press to stop playing
Fast forward: Go to the next channel
or programme Long press to fast forward
7s at x1 to x4 speed
Quick access to Amazon Prime Video
GUIDE Quick access to Channel Guide
Turn on Google Voice Assistant
Quick access to Google Play Store

04 Setting up your Singtel TV How to set up Singtel TV for the first time
Set-up guide: First time using Singtel TV? Set-up will take a few minutes. Simply follow the steps on-screen after turning on your Singtel TV box. 1. Launch Screen This screen will show automatically, wait for about a minute for our system to load.
2. Singtel TV Introduction

05 Setting up your Singtel TV How to set up Singtel TV for the first time
3. Remote Control Pairing · Press and hold the OK & VOL buttons at the same time for 5 seconds to pair your Singtel TV remote control. · Once paired, the remote control will only work with the Singtel TV box it was paired with.
4. Select Language

06 Setting up your Singtel TV How to set up Singtel TV for the first time
5. Singtel TV box Connection · Your Singtel TV box should be connected via Ethernet, do not connect to WiFi network. · Ethernet connection is recommended for the best viewing experience.
If prompted, skip WiFi connection by plugging in an Ethernet cable to connect to the Internet.

07 Setting up your Singtel TV How to set up Singtel TV for the first time
6. Google Sign-in We recommend signing in with your Google account for the best experience. However, feel free to skip or sign in at a later time.
7. App Installation Select and install the apps that you want to use on your Singtel TV box.

08 Setting up your Singtel TV How to set up Singtel TV for the first time
8. Final Loading Screen You’re almost there! Start watching Singtel TV once set-up is complete.

Explore your Home Screen
Learn how to access your Singtel TV features

09

See this on your Home Screen? You’re on the right track!

Discover how our improved interface delivers a seamless viewing experience for you:
1. New lanes that feature latest show releases, along with recommendations of what we think you’d like to watch next.
2. Enjoy endless entertainment with easy access to Apps & Games such as Singtel CAST, Prime Video, Disney+, YouTube and more.
3. Access channels and On Demand TV, plus Recordings, all on the same page.
Keep reading to find out how to navigate Singtel TV seamlessly through the tabs on your Home Screen.

10

Explore your Home Screen
Learn how to access your Singtel TV features

Show Timings Check the schedule for your favourite shows, add shows and
channels to your Favourites, and much more.
Channel Guide Find out what’s on Singtel TV today or for the week. 1. Press Options . 2. Select Jump to Day & Time and press OK . 3. Press Up and Down to select a specific day and press OK .

Organise your Favs

Put together a list of your most-watched channels and shows.
Select your favourite channels. Press Options , then Add to Favourites.

Restart TV 1. Restart your shows. 2. Supported channels will have SHORTCUT: 1. On a Live channel, press . 2. Press OK to restart the show.
Did you know?

beside it.

You can also look out for your favourite shows and channels on the Home Screen. Your Favourites will be a lane on its own!

Explore your Home Screen
Learn how to access your Singtel TV features

11

My 1. Press on remote control. Channels 2. Select My Channels and press OK .

Check out all the channels you’ve
subscribed to.

XXXXXXXX

12 Explore your Home Screen Watch the shows you missed

Catch-Up
Yellow Button

Catch up on everything you’ve missed, even from months ago! Do it anytime, anywhere, at your own pace.
Only applies to channels with Catch-Up viewing.

Press the Yellow Button on your Remote Control to: · Access My Catch-Up. · View Channel Store. · View Video On Demand Store.

13 Explore your Home Screen Watch the shows you missed

Recorded TV

Here’s a quick guide on how to start recording your shows on Singtel TV. With Cloud DVR, you’ll never have to worry about missing your shows again!

1. Press GUIDE on remote control.

2. Select the show you would like to record.

3. Press

Record on remote control.

4. A Recording Message prompt will be shown.

5. To schedule recording for the entire series, press Record again.

6. Press

Record once more to cancel recording.

Find all your Recorded Shows conveniently on this page.

1. Record

all your favourite shows with a single click.

How to access your recordings:
1. Press the left arrow, select Recorded TV and press the OK button.
2. Press By Date or By Title and select the recorded show.

Note: Cloud Recording subscription is required to record shows. Cloud recordings will be automatically deleted after 6 months.

14 Explore your Home Screen More handy features for you to discover

Quick Access to
Channel Store
Blue Button

Want access to more shows, more channels and more entertainment?
Do a quick browse of the other Singtel TV Packs and third-party video streaming apps available. Or do some shopping for our Home Products like WiFi routers too!
1. Press Blue Button on remote control for quick access to Channel Store.
2. Select Pack and press OK .
3. Click on Subscribe and press OK .
4. Press OK to confirm your subscription.

Explore your Home Screen
More handy features for you to discover

15

Parental Control

Set up Parental Control. 1. Press Options on Remote Control to go to Settings. 2. Access Parental Control from Settings.

Parental Lock Protects your children from consuming undesirable content. Set locks on NC16 or M18 content (based on media ratings), or on specific channels.

1. Under Parental Control, select Parental Lock.

2. Enter your default 4-digit PIN “1234”.

3. Go to Change PIN.

4. Enter your new 4-digit PIN

.

5. Enter your 4-digit PIN

to confirm the changes.

Rental Lock Prevents unintended purchases by locking VOD and Channel Store.

1. Under Parental Control, select Rental Lock.

2. Set PIN and enter your default 4-digit PIN “1234”.

3. Go to Change PIN.

4. Enter your new 4-digit PIN

.

5. Enter your 4-digit PIN

to confirm the changes.

R21 Lock Locks R21 content by default to prevent children under 21 years old from watching it.
1. Under Parental Control, select R21 Lock. 2. As it is locked by default, call 1688 to acquire password
so that you can unlock R21 content.
Forgot your PIN? Call 1688 or visit www.singtel.com/help.

16

Take your shows everywhere
Getting to know your on-the-go companion: the CAST app

Section 1: How to set up CAST account on mobile app.
1. Download the Singtel CAST mobile app from App Store or SectionG2:oHoowgltoesPetlaupy.CAST account on mobile app. 2.1. DEonwtneloradytoheuSrinmgteol CbAilSeT mnoubmile bapeprf.rom App Store or Google Play.
Sec2ti.onE2n:teHr oywoutromsoebtiluepnCumAbSeTr.account on mobile app. 1. Download the Singtel CAST mobile app from App Store or Google Play. 2. Enter your mobile number.

3. We’ll send a One-Time-Password (OTP) to your mobile number for security verification. Enter the OTP to continue.
3. We’ll send a One-Time Password (OTP) to your mobile
3. Wneu’lml sebndearOfoner-Tsimeec-Puarsistwyorvde(OriTfPic) taotyioounr m. oEbniletneurmtbherefoOr seTcPurittyovecrifoicnattioinn. uEnete.r
the OTP to continue.

Take your shows everywhere
Getting to know your on-the-go companion: the CAST app

17

4. Set up your CAST account by entering your preferred email and password.

5. We’ll send another OTP, this time to your email. Simply verify with the OTP to continue.

18

Take your shows everywhere
Getting to know your on-the-go companion: the CAST app

6. Now, tap on Link’ next toI am a Singtel TV subscriber’.

7. To link your Singtel TV service, just enter your Singtel TV number and NRIC/FIN.

Take your shows everywhere
Getting to know your on-the-go companion: the CAST app

19

8. Select `Watch now’ and start watching Singtel TV.

20 Take your shows everywhere Getting to know your on-the-go companion: the CAST app
Section 1: How to set up CAST account on web browser.
Section 1: How to set up CAST account on web browser.
1. Go to: https://watchcast.singtel.com/.
1. Go to: https://watchcast.singtel.com/.
Se2ct.ionE1n:tHeorwyotousremt uopbCilAeSnTuamccboeurn.t on web browser.
12.. GEnotetor:thhettpmso:/b/wileatnchucmabset.rsirneggtieslt.ecroemd /t.o your Singtel TV account. Sec2ti.onE1n:teHr othwe tmoosbeilteunpuCmAbeSrTreagcicsoteurnedt oton ywoeubr SbirnogwtesleTrV. account.
1. Go to: https://watchcast.singtel.com/. 2. Enter the mobile number registered to your Singtel TV account.
3. We’ll send a One-Time-Password (OTP) to your mobile number for security verification. E
3. tWheeO’lTl PsetoncdonatinOuen.e-Time Password (OTP) to your mobile number 3. Wfoer’llsseecnudraitOynvee-Trimficea-Ptaiossnw. oErdnt(eOrTPth) eto OyoTuPr mtoobcileonnutminbueer f.or security verification. E
the OTP to continue. 3. We’ll send a One-Time-Password (OTP) to your mobile number for security verification. E
the OTP to continue.
4. Set up your CAST account by entering your preferred email and password. 4. Set up your CAST account by entering your preferred email and password.
4. Set up your CAST account by entering your preferred email and password.
4. Set up your CAST account by entering your preferred email and password.

Take your shows everywhere
Getting to know your on-the-go companion: the CAST app

21

5. We’ll send another OTP, this time to your email. Simply verify with the OTP to continue.
5. We’ll send another OTP, this time to your email. Simply verify with the OTP to continue. 5. We’ll send another OTP, this time to your email. Simply verify with the OTP to continue.
5. We’ll send another OTP, this time to your email. Simply verify with the OTP to continue.

6. Now, link your existing Singtel TV or Broadband service to start streaming!
6. Now, click Link’ next toI am a Singtel TV subscriber’.
6. Now, link your existing Singtel TV or Broadband service to start streaming!
6. Now, link your existing Singtel TV or Broadband service to start streaming!

7. To link your Singtel TV service, just enter your Singtel TV number and NRIC/FIN.
7. To link your Singtel TV service, just enter your Singtel TV number and NRIC/FIN.
7. To link your Singtel TV service, just enter your Singtel TV number and NRIC/FIN.
7. To link your Singtel TV service, just enter your Singtel TV number and NRIC/FIN.

22 Take your shows everywhere Getting to know your on-the-go companion: the CAST app 8. Click on `Watch now’ and start watching Singtel TV.

Take your shows everywhere
Getting to know your on-the-go companion: the CAST app

23

Section 3: How to set up CAST app on your Singtel TV box.
Before setting up CAST on your Singtel TV box, make sure you’ve already created your CAST account.
Refer to the sections above to see how to do so on web browser or mobile app. Section 31: .HowPrteosssetthuep CAST onbSumttaornt TaVn(dneleadusnacnhaSctinivge tCeAl SCTAaScTc.ount). BReeffoerretosetht2tei.nsgeuOcptiopCntAsiSoaTbnoovn1ey:tooLusoreSgemhinaorwtwTtioVth,dmoyasokoueorsnumwreeobybobiulr’eovwensauelrrmeoarbdmyeocr.breilaeteadppy.our CAST account.
1. Downloaad. SSinimgtepl lCyAkSeTyaipnp tohneyomuroSbmilaertnTuVm, thbeenrlaruengchisttheeraepdp.to your CAST account.
2. Optaio. nbS1i.:mLpWolygeikn’elwlyistinhentyhodeurmamoOboiblneileen- unTmuimmbebererrPeoagnissSstemwreaodrrttdToVy(.OouTr PC)AtSoT yaoccuorunmt.obile b. We’lnl suemndbaeOr nfoe-rTsimeec- uPraistsywvoerdri(fOicTaPt)iotony.oEunr mteorbtilhe enuOmTbePr tfoor sceocnurtiitny ue.
verification. Enter the OTP to continue

3. Option 2: Login with Smart TV Code using CAST app. a. Launch Singtel CAST app on your mobile device. b. In the CAST app, go to: MORE > SETTINGS > LINK TV. c. Finally, enter the 6-digit code displayed on your Smart TV.

24

1. Download Singtel CAST app on your Smart TV, then launch the app.
2. Option 1: Login with your mobile number on Smart TV. a. Simply key in the mobile number registered to your CAST account.
Take your shows everywhere b. We’ll send a One-Time-Password (OTP) to your mobile number for security verification. Enter the OTP to continue
Getting to know your on-the-go companion: the CAST app

Option 2: Log in with CAST app.

a. Launch Singtel CAST app on your mobile device.

3. Optionb2:.LoIgnintwhiteh SCmAartSTTV Caopdepu,sgingoCtAoS:TMappo. re > Settings > Link TV.

a. b.

LIcna.tuhneFchCinASSianTglltaeypl,pCe,AgnSoTtteoa:prMptOohnReEyo>6urS- mdEToigbTiIlNietGdceSvo>icdeL.IeNKdTiVs.played on your screen.

c. Finally, enter the 6-digit code displayed on your Smart TV.

Need more help?
Need more help? For troubleshooting, go to www.singtel.com/tv-troubleshoot. If you’ve any questions, get in touch at www.singtel.com/help.

References

• Help
• Watch CAST

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