Fastaff Ingenovis Health App User Guide

Fastaff Ingenovis Health App

Product Information

Specifications

• Product Name: Payroll Information Access System
• Compatibility: Works on all devices with internet access
• Provider: Fastaff

Product Usage Instructions

Accessing Your Payroll Information

1. For Activity Before Feb. 2: Click on the provided link and enter your login information as previously used.
2. For Activity Starting Feb. 9, 2023: If using the Ingenovis Portal or Mobile App, navigate to the designated screen. Otherwise, register with ADP by following the provided instructions.
3. Creating Your ADP Account: Follow the steps provided to create your ADP account.
4. Accessing Your Information: After logging in to ADP, follow these steps to access your pay statements:
   • Under Menu Header Bar, locate “Myself” and select the statements you want to view (Pay Statements or Annual Statements).
   • To view pay statements, click on “View Check” for individual details.
   • For W-2s, they will be listed per year with the last 3 years available. Contact Fastpassprofile@fastaff.com if you encounter issues.

Frequently Asked Questions (FAQ)

Forget Your User ID or Password?

1. Step 1: Visit the provided link.
2. Step 2: Click on “Forgot Your User ID/Password?” and follow the prompts to reset your credentials.
3. If you encounter difficulties in resetting your password or registering, contact payroll@fastaff.com for assistance.

Accessing your payroll information

• To access your payroll information for activity on Feb. 2 or prior (including W-2s):

• Click on the link below, enter your login information https://my.nursejob.com/psp/POPRD/?cmd=login&languageCd=ENG&

• This is the same as you previously used.

• To Access your payroll information for activity starting on Feb. 9, 2023:

• If you are using the new Ingenovis Portal or Mobile Application, navigate to the screen below:

• You will be redirected to the ADP login screen.

• You will need to register with ADP; see the following instructions.

Not a Portal or Mobile App User:

If you don’t use the Portal application or the new IGV Mobile App, please click on the link below and follow the instructions:

• Click here to register with ADP.

Creating your ADP Account

1. Step 1: Visit
   https://workforcenow.adp.com/public/index.htm

2. Step 2: Click “Create Account”
   You can only register once with trust

3. Step 3: Click “Get Started”
   Follow instructions on next page.

Creating your ADP Account

Accessing your information

Once you login to ADP, you will follow the below steps to access your pay statements.

1. Step 1: Under Menu Header Bar, locate “Myself”. A dropdown list will appear.
2. Step 2: Select the statements that you want to view; Pay Statements or Annual Statements (W-2s).
3. Step 3: Pay statements will look like checks and will include the pay date in the upper right corner. To view each pay individually, click on “View Check.” The full earnings statement will appear.

If you cannot view your pay statements, please contact payroll@fastaff.com

Annual Statements (W-2s) will be listed per year. Only the last 3 years of annual statements will appear. If you cannot access your W-2s, please email Fastpassprofile@fastaff.com. Be prepared to sign a release form through Docusign before we can safely and securely send documents via email.

Forget your User ID or Password?

Step 1: Visit https://workforcenow.adp.com/public/index.htm
Step 2: Click “Forgot Your User ID/Password?” You will be prompted to answer the security questions you chose when you first registered. Keep in mind that they are case-sensitive and must be entered exactly as they were when you registered.

Helpful Tips

• Always access ADP on a desktop or laptop. Accessing via mobile devices may not prove reliable
• You must register from an actual computer for the first time
• When registering, use the “User Login Tab”
• Make sure to write down your questions and answers to the security questions as well as your username and password
• All information you enter on the site is case-sensitive
• Disable pop-up blockers prior to logging in to prevent issues
• You will need to be paid one time before you can register
• If you already have an ADP account with a previous employer, you will still need to register with Fastaff before being able to view your pay statements or W-2s.

If you are unable to reset your password or are unable to register, contact payroll@fastaff.com

References

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• Oracle PeopleSoft Sign-in
• Sign In | ADP
• Federation Redirector

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