PHILIPS ADD4965 Water Dispenser Bottom Loading User Manual

PHILIPS ADD4965 Water Dispenser Bottom Loading

Product Information

Main Technical Specification

• Model: ADD4965, ADD4968
• Filter model: ADD502
• Rated voltage: 220-240V
• Rated frequency: 50Hz/60Hz
• Heating power: 500W
• Cooling power: 85W
• Hot water capacity: 90.5L/h
• Cold water capacity: 102L/h
• Environmental temperature: ST/T
• Coolant: R134a, 38g
• Relative humidity: 90%
• Protection against anti-electric shock: Yes

Product Usage Instruction

• Product Overview
  The water dispenser features a child safety lock, indicator panel, water faucet, drip tray, lower cabinet door, filter reset button, water bottle cap with hose, filter, power switch, condenser, power cord, dispenser flushing drain, and filter drain.

• Indicator Panel and Switch
  The indicator panel includes heating, filter lifetime, cooling, and water shortage indicators. The back of the dispenser has switches for heating power and cooling power. The power switch controls the overall operation of the dispenser.

• Instructions
  Your water dispenser has an adjustable quick-connect system. Ensure a tight seal between the connector and hose cap for proper operation. The stainless steel tube can be adjusted to accommodate different water bottle sizes. If the connection is not secure, the water pump will operate but no water will be dispensed.

• Filter Replacement and Maintenance
  The carbon block filter removes particles and improves water taste. Connect the filter drain to a container and replace the filter as needed. Reset the filter lifetime indicator after replacing the filter.

• UV-LED Light (applicable for ADD4967, ADD4968)
  The UV-LED light in the cold water tank kills bacteria automatically when the dispenser is powered on.

• Precautions
  Follow basic safety precautions to reduce the risk of fire, electric shock, and injury. Read all instructions before using the appliance.

FAQ

• Q: How often should I replace the filter?
  A: It is recommended to replace the filter every 6 months or as needed based on water quality and usage.

• Q: Can I use this dispenser with bottled water?
  A: Yes, the dispenser can be used with both 3-gallon and 5-gallon water bottles. Ensure a secure connection for proper operation.

Technical Specification

Product Overview

1. Child safety lock
2. Indicator panel
3. Water faucet
4. Drip tray
5. Lower cabinet door
6. Filter reset button
7. Water bottle cap with hose
8. Filter
9. Water bottle
10. Power switch
11. Condenser
12. Power cord
13. Dispenser flushing drain
14. Filter drain

Indicator panel and switch

• When the dispenser is heating the water in the hot water tank, the heating indicator light will be on.

• When the dispenser is cooling the water in the cold water tank, the cooling indicator light will be on.

• When there’s no water left in the bottle, the water shortage indicator will be on. Replace with a new bottled water and the indicator will switch off automatically.

• The filter lifetime indicator red light will start to flash when there are 15 days of filter lifetime left, it will stay on until the filter reaches the end of life. Replace the filter and reset the lifetime indicator as instructed, the indicator will switch off automatically afterward.

• At the back of the dispenser, there is a red switch that controls the heating power, and a green switch controlling the cooling power.

• You can turn it on when you need hot or cold water.

• If you first turn on the switch, for optimal temperature, the dispenser will need around 20 minutes for hot water and around an hour for cold water.

Instruction

1. Unpacking the water dispenser
   • Cut and remove the straps from the box. DO NOT turn the box upside down, or lay it on its side. The bottom of the box is separate from the top section. Lift straight up on the top box section to remove the top box section. Remove the Styrofoam packaging and plastic bag. Lift the water dispenser off the bottom of the bottom of the box. Wipe it clean if necessary.
   • Place the machine on a hard, flat surface. Make certain the unit is leveled. The unit should not be placed near direct sunlight or other source of heat.
   • It is best to place the water dispenser in an area with good air circulation. Make sure there is at least 4 inches (10cm) of space between the back of your water dispenser and the wall. Keep a minimum distance of 2 inches (5cm) on each side of your water dispenser. Warning: the drain plug on the back of the unit may become loose during shipping. Fasten the drain plug tightly before you start to operate the unit. If the drain plug is loose, the unit may leak and cause floor damage.
2. Settling water bottle
   • Make sure the water dispenser is not plugged into an electrical outlet.
   • Open the door of the lower cabinet.
   • Place the full water bottle on the floor. Remove the plastic cover over the mouth of the water bottle.
   • Place the stainless tube inside the bottle and place the water bottle cap firmly over the mouth of the water bottle.
   • Attach the hose to the top of the cap using the quick connect system shown below*.
   • Slide the bottle inside the cabinet and close the lower cabinet door.
   • Your new water dispenser features an adjustable quick-connect system. For proper operation, make sure the connector is sealed tight (Fig. 1);
   • The connector can be removed easily for cleaning with warm soapy water (Fig. 2);
   • The stainless steel tube can be adjusted up and down to accommodate both 3-gallon and 5-gallon water bottles (Fig. 3).
   • Note: If there is not a secure connection between the hose cap and the connector on the water dispenser, the water pump will operate but the water dispenser will not dispense water. Make sure the hose is connected to the water dispenser correctly.
3. Dispense water
   • Plug the water dispenser into a grounded power outlet. The unit will pump the water from the water bottle into the cooling and heating tanks.
   • Press the hot water button until the water flows out.
   • Turn on the power switch on the back of the unit to heat or cool the water. The indicator light will be on when heating or cooling is working. To get optimal temperature, do not turn off the power switch until heating or cooling is done.
   • Enjoy the hot or cold water you need.
   • If you do not need hot or cold water, turn off the power switch to conserve energy.

Note:
Please wait until the water pump stops running before using the unit. If the water tank is not full, no water will dispense from the water faucet.

Filter

1. The function of the filter
   The filter is made of carbon block, which can remove particles such as micro- plastics, as well as improve the taste and texture of water.

2. Flushing the filter for first-time usage

   • Unplug the filter drain at the back of the dispenser, and connect the filter drain with the PE pipe provided. Put the other end of the PE pipe in a container or a bucket that can hold at least 5L water.
   • Plug the water dispenser into a grounded power outlet. Insert the stainless steel pipe into the bottle, and slide the bottle in. Close the cabinet door. Water that is used to flush the filter will flow into the container automatically from the filter drain. Flush the filter for 3 minutes.
   • Once it’s done, open the cabinet door, remove the PE pipe from the filter drain, and plug the filter drain.
   • Close the cabinet door. Now the filter is ready to use.

3. Replacing the filter and resetting the filter lifetime indicator

   • Open the cabinet door and remove the stainless steel pipe from the bottle. Press the cold water button to empty the water tank inside.
   • Turn the filter counterclockwise to take off the old filter.
   • Screw the new filter clockwise into the filter holder until the dots on the filter and the holder is fully aligned.
   • Press and hold the reset button for 5 seconds to reset the filter lifetime indicator. Once successful, the filter lifetime indicator on the panel will switch off.
   • Flush the filter as instructed above.
   • If you reset the lifetime by mistake, continuously short-press the reset button 5 times within 5 minutes, then the filter lifetime indicator will flash 3 times which means you revoke the reset successfully.

UV-LED light

UV-LED light (applicable for ADD4967, ADD4968)
The UV-LED light is installed in the cold water tank to kill the bacteria which may grow inside. It’s controlled automatically by the software program once the dispenser is connected to power.

Precautions

Warning
When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

• Do not let hot water touch bare skin. Keep combustible material such as furniture, bedding, pillows, clothes, and/or papers away from the back of the unit.
• Do not operate this, or any other appliance with a damaged power cord. No other appliance should be plugged into the same outlet. Be sure that the plug is fully inserted into the outlet.
• Do not run the power cord over carpeting or other heat insulators. Do not cover the cord. Keep the cord away from high-traffic areas, and do not submerge in water.
• We do not recommend the use of an extension cord as it may overheat and cause a risk of fire.
• Exercise caution and use reasonable supervision when the appliance is used by or near children.
• Do not use your water dispenser outdoors. Place the water dispenser away from direct sunlight and make sure that there is at least 4 inches (10cm) of space between the back of your unit and wall. Keep a minimum of 2 inches (5cm) on each side of your unit free.
• Do not use this product to dispense anything other than water.
• To avoid a hazard due to the instability of the appliance, it must be placed on an even and flat surface.
• If the supply cord is damaged, please contact aftersales personnel to replace it to avoid a hazard.
• This water dispenser must be positioned so that the plug is accessible.
• Disconnect the plug from the outlet when not in use.
• Remove the power plug or disconnect from the main power source before servicing the appliance.
• The appliance is not to be used by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction.
• Children being supervised should not play with the appliance.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• This appliance is intended to be used in households and similar applications such as IEC 60335-2-15.
  • staff kitchen areas in shops, offices, and other working environments;
  • farm houses;
  • by clients in hotels, motels, and other residential-type environments;
  • bed and breakfast type environments.
• WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
• WARNING: Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance.

Cleaning and maintenance

• To avoid accidents, turn off and unplug the water dispenser from the outlet before cleaning.
• A soft damp cloth may be used to clean the surface of the water dispenser. When necessary, a mild detergent may be used. DO NOT use corrosive chemical solvents to clean the unit, as this may damage the surface of the water dispenser.
• DO NOT pour water on the exterior of the unit to avoid getting the internal electrical system wet. DO NOT immerse the unit in water when cleaning.
• The water bottle cap, hose, and drip tray may be washed in a dishwasher (top rack only).
• Keep the water dispenser 6 inches (15cm) away from the wall so it can work properly. Make certain all ventilation openings are clear of obstruction.
• Do not damage the heating or cooling system, paying particular attention to the black condenser or heating radiator on the back of the water dispenser.
• If you will not use the water dispenser for a long period, please unplug the power cord and drain the water dispenser. Drain the water from all faucets, then remove the drain cap on back and allow it to drain. Make certain the drain cap is fastened tightly when finished.

Troubleshooting

Trouble

| Possible causes|

Solutions

---|---|---
The unit does not dispense hot and cold water.| 1. The unit is unplugged.

2. The main power supply is off.

3.   Damaged water dispenser.

4.   The water bottle cap is not attached properly to the connector on the water dispenser.

| 1.  Plug the power cord into a socket.

2.    Reestablish the main power supply.

3.    Replace the dispenser or send for service

4.    Connect properly.

The unit does not dispense cold water.| 1. Overconsumption of cold water in a short time.

2.   System Malfunction

3.   The ventilation around the unit is insufficient.

4.   The temperature of water in the water bottle is too high. (When the bottle is exposed to direct sunlight for a long time.

| 1.  Wait a moment for the water to cool.

2.    Contact aftersales personnel for support.

3.    Space the unit from the wall by more than 15 cm.

4.    Place the water bottle in a cool location out of direct sunlight.

The unit does not dispense hot water.| 1. Overconsumption of hot water in a short time.

2.   System Malfunctions

| 1.  Wait a moment for the water to heat.

2.    Contact aftersales personnel for support

Water leaks from the faucet.| 1.  The top portion of the faucet has become loose.

2.   The faucet has been damaged.

| 1.  Tighten the top threaded portion of the faucet.

2.    Contact aftersales personnel for support.

Water is dripping out of the water dispenser and onto the floor.| 1. The Hose Connector is not connected properly or the inside hot or cold water tanks are leaking.

2.   The drain cap on the back is not fastened properly.

| 1.  Make sure the hose connector is properly connected. Contact the dealer if a water tank is leaking

2.    Tighten the drain cap. If the sealing silicon material inside the drain cap is torn or damaged, then replace it with a new one.

The water being dispensed has a strange taste.| This is not uncommon with new water dispensers. Do not worry, this is not dangerous to your health. This water dispenser is FDA-approved.| Clean the hose in the dishwasher (top rack only) or let it soak in dish soap. The strange taste usually goes away after the first bottle has been used up.

Guarantee and Service

• This product includes a two-year warranty for the dispenser and a three-year warranty for the compressor from the date of purchase. If you need more information, please visit www.Philips.com.
• Within the warranty period, you will receive free warranty service for any damage caused by the manufacturing process or components under normal operation confirmed by our maintenance service.
• The warranty service does not include frequently replaced consumable components (water purifier filter, pitcher filter, granular activated carbon, ion exchange resin, hollow fiber membrane, etc.)， auxiliary devices, transportation fees, and door-to-door service.
• Please show the proof of purchase to the service personnel during maintenance.

You cannot receive free warranty service under the following conditions:

1. Damage by improper operation, such as improper components connection, improper installation, deprivation of manual use, and misoperation.
2. Negligence and damage because of transportation or other accidents.
3. Maintenance and modification without approval.
4. Other damage caused by force majeure (such as natural disasters, abnormal voltage, etc.).
5. Damage caused by general use outside the home (e.g. industrial and commercial use).
6. Aging, wear, and tear caused by the normal operation of the product without affecting the normal operation of the product.

This statement serves as publicity for free maintenance within the specified time limit and conditions and does not limit the legal rights of consumers.

Packing list

Please keep this user manual for future reference.

Register your product and learn more in the website link below:

• www.philips.com/welcome

Specifications are subject to change without notice © 2019 AquaShield All rights reserved.

• The Philips trademark and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. used under license.
• This product has been manufactured by and is sold under the responsibility of Hong Kong AquaShield Health Technology Company Limited and Hong Kong AquaShield Health Technology Company Limited is the warrantor concerning this product.

References

• Philips - United States | Philips
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