CONVERGE BEAUTY CAM2 1080p Wi-Fi Security Camera User Manual

August 16, 2024
CONVERGE BEAUTY

CONVERGE BEAUTY CAM2 1080p Wi-Fi Security Camera

Features

  1. Wide-angle Lens
  2. Microphone
  3. White Light/lR LED
  4. Light Sensor
  5. Indicator Light
  6. Motion Sensor
  7. Power/Sync Button
  8. USB Charging Port /Solar Panel USB Charging

Indicator Light

Flashing RED

The device is disconnected from Wi-Fi. It will reconnect automatically. If it fails, please reset the device and pair again in the app.

Flashing RED and BLUE Alternately

Low battery. Please recharge the device.

Flashing BLUE

The device is recording

Create an account in the app

  1. Scan the QR code below or search for app in the Apple App Store or Google Play. Then download and install the app.
  2. Open the app on your cellphone and tap Sign up.
  3. Enter your email address, set a password, and tap Sign up
  4. After activating your account with the email link, log in to the app using your email and password.
  5. Re-open the app, enter your email address and password, and tap Log in.

Set up your camera in the app

  1. Before setting up the camera, ensure your cellphone’s Bluetooth is turned on.
  2. Open the app and sign in to your account.
  3. To add your camera, tap the “Add device” icon (+).
  4. Choose “Battery Camera” and then select the M9 model.
  5. Press and hold the POWER/SYNC button at the bottom of the device for 8 seconds. Once you hear “Entering pairing mode,” tap “Yes.”
  6. The device supports only the 2.4GHz Wi-Fi network. Navigate to your cellphone’s Wi-Fi settings, connect to a 2.4GHz Wi-Fi network, and tap ”Yes.’ (Note: 5GHz Wi-Fi is not supported).
  7. For Connection Setup: Select your 2.4GHz Wi-Fi network name, input the password.
  8. Tap ·confirm.’
  9. Once you hear “Device registration successful,” you are all set.

Installing Your Security Camera

Placement and Mounting

You can place the device on a flat surface, such as a bookshelf, or mount it to the wall using the provided magnetic camera mount. The magnetic wall mount can be secured using the provided adhesive. Simply remove the adhesive backing and ensure the mount is securely attached to the wall. Then, place your camera on the mount.

Install the solar panel (optional)

If you have the version with a solar panel, attach it to the mounting arm and adjust its angle to optimize sun exposure

Frequently asked questions

  1. How can I share the device with family members?
    Open the app and tap on Settings. From there, you can share the device via QR code or email, and even transfer ownership of the device. The new user must first download the app and create their own account.

  2. Why can, I change the settings?
    Only the owner account can change settings, delete videos, and share the device. Shared accounts do not have these options.

  3. How many users can view the device at the same time?
    The owner account can share the device with up to 8 other accounts. Up to 3 users may view the video feed at once, but only 1 user can use the intercom.

  4. Is the 5GHz Wi-Fi supported?
    No, the camera only works with 2.4GHz Wi-Fi. Please separate two Wi-Fi bands by giving the 2.4 GHz and 5 GHz networks each a unique separate SSID (network name). Then connect your device to the 2.4GHz Wi-Fi.

  5. Why is my Wi-Fi signal weak?
    Your camera may be too far from your wireless router, or there may be obstructions reducing signal strength. You might want to reposition your router or get a signal extender/repeater

  6. Why is the camera offline?
    The camera is offline means it is disconnected. There could be a few reasons for this:

  7. If the camera has run out of power, you will need to recharge it.

  8. The Wi-Fi signal is weak, causing disconnection. Please improve your Wi-Fi signal and reconnect the device.

  9. If the Wi-Fi is unstable, the device might go offline or experience interruptions frequently. You can try restarting the router and reconnecting the Wi-Fi to see if it helps. A good Wi-Fi connection is essential since the device is outside the house.

  10. How can I adjust the human detection accuracy?

    • Open the app and tap on Settings.Then tap on Motion Settings. Here, you can select the desired human detection accuracy from three options: low, medium, and high. We recommend choosing medium. The high setting provides the strictest detection level, meaning the device will be triggered only when it is entirely certain that the moving object is a human. However, this stringent setting might cause the device to overlook a human figure, resulting in a missed notification.
    • High Accuracy – The device will record videos less frequently, ensuring maximum battery life.
    • Medium Accuracy – Medium battery life.
    • Low Accuracy – The device will record videos more frequently, leading to the shortest battery life.
      If the areas you’re monitoring experience excessive or repetitive motions, like children playing in the yard, you may receive numerous alerts, which can rapidly deplete the battery of devices. The human detection accuracy settings are designed to help you receive the notifications you want while preserving battery life.
  11. How can I enable notifications on my phone?

  12. Open the app. From the Device page, tap the Settings icon, then tap the Motion Detection icon. Here, you can choose whether to turn Motion Alerts on or off.

  13. Open your phone’s settings. Navigate to “App Management’ and
    ‘Notification Settings,’ then locate the app. Ensure all permissions and notifications are enabled for the app.

Contact us

If you require further assistance, feel free to reach out to our support team. Email us at service@seeing.store or use the app’s support feature. Please include your product’s model and the retailer’s name. Thank you.

FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20cm between the radiator & your body.

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