gosolr Everything About User Guide
- August 14, 2024
- GoSolr
Table of Contents
gosolr Everything About User Guide
Login
- Visit https://app.gosolr.co.za/login
- Use the username and password you registered with Aerosol
- Forgot your password? Click the “forgot password” link to create a new password
Having problems logging in? Just reach out to help@gosolr.co.za/010 880 3948
Dashboard
Once logged in you’ll view your main dashboard.
Here you can view 6 main categories:
-
Battery settings
-
System performance
-
Support
-
Referral code
-
View subscriptions
-
Recent transactions
Battery settings
This allows you to change the battery settings on your inverter.
-
GoSolr managed (recommended)
The rules on battery usage will change dynamically depending on the load shedding situation. -
Max Safety
Battery is kept at 95% full at any given time. Suitable for load shed ding days level 4 or above. -
Balanced
Best of both worlds. Gives you as much value from the system as possible while still giving you protection against load shedding. -
Economical
Maximises production from your solar system at all times.
Just remember that it won’t give you protection against load shedding. -
Custom settings
You choose your personal preference of settings.
System performance
This provides a live view of your system’s performance.
-
Battery
Battery percentage (how much battery capacity you have available). -
Current production
How much your system is currently producing. -
Daily production
Your daily solar production -
Daily consumption
Your daily consumption
Support
We’re always happy to assist.
Reach out to us if you need system help.
Here’s how:
- Choose your request type
- Choose your preferred contact method
- Add subject
- Add description
Referral code
Share the sunshine with others and we’ll reward you! Get R500 off your next GoSolr invoice for each successful referral (limited to R1500 per month).
View subscriptions
The property page gives you an overview of your active subscriptions.
It shows:
-
Location where the subscription is active
-
The subscription that is active
-
System performance
-
Battery settings. You can also control your battery settings from this page
-
Statistics of environmental and economic benefits of your installation
Recent transactions
You can trace your once-off and monthly payments here.
Sidebar menu
This allows you to navigate between the different pages on the webapp.
These include:
- Dashboard
- Account
- Property
- Support
- Settings
Account
The account overview shows the customer details registered on your GoSolr user
profile.
If you need to update your banking details, just press “Edit” and a request
will be sent to our support department.
Settings
Update your name, email address, phone number and profile picture for your webapp profile on Account settings
Add webapp to your phone home screen
- Open https://app.gosolr.co.za on your phone
- Click the actions icon
- Choose “add to home screen”
- Your GoSolr shortcut is created and ready for use
Sit back and enjoy.
The sun is on your side.