EMERIL LAGASSE LAGASSE DZEL24-01 Dual-Zone Airfryer Oven Owner’s Manual

LAGASSE DZEL24-01 Dual-Zone Airfryer Oven

Appliance Specifications

• Model Number: DZEL24-01

• Supply Power: 120V~60Hz

• Rated Power: 1750W

• External Dimensions: 17.72 x 15.94 x 14.17
  inches (450 x 405 x 360 mm)

• Power Cord Length: 3 feet (0.9 m)

Product Usage Instructions

Before First Use

Read the owner’s manual thoroughly before using the appliance
for the first time.

General Operating Instructions

Ensure the appliance is placed on a level, stable, and
noncombustible surface. Do not place anything on top of the
appliance.

Dual-Zone Cooking

Follow the instructions in the manual to set up and use the
dual-zone cooking feature for versatile cooking options.

Single-Zone Cooking

For single-zone cooking, adjust the settings accordingly based
on your cooking requirements.

Using the Shake Indicator

Utilize the shake indicator feature as instructed to ensure even
cooking results.

Shaking Food

Follow the recommendations in the manual for shaking food during
the cooking process to enhance cooking performance.

Using the Sync Button

Learn how to use the sync button to coordinate cooking functions
between different zones of the appliance.

Cleaning and Maintenance

After each use, clean the appliance and accessories as per the
provided instructions to maintain performance and longevity.

Frequently Asked Questions (FAQ)

Can I place anything on top of the appliance during

operation?

No, do not place any items on top of the appliance when it is in
operation to prevent accidents or damage.

Is it safe to use non-metal or non-glass containers in the

appliance?

Avoid using containers made from materials other than metal or
glass as recommended in the manual to prevent risks.

Owner’s Manual
SAVE THESE INSTRUCTIONS ­ FOR HOUSEHOLD USE ONLY
MODEL: DZEL24-01 When using electrical appliances, basic safety precautions should always
be followed. Read this manual thoroughly before using this appliance.

Table of Contents

Appliance Specifications

3

IMPORTANT SAFEGUARDS

4

Parts & Accessories

6

Using the Drip Tray

8

Using the Divider

8

Parts & Accessories

9

Using the Crisper Tray, Oven Rack, Baking Pan, and Grill Plate

9

Using the Rotisserie Set

10

Removing the Rotisserie Spit

10

The Control Panel

11

Cooking Functions

12

Instructions for Use

13

Before First Use

13

General Operating Instructions

13

Dual-Zone Cooking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Single-Zone Cooking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Shake Indicator

14

Shaking Food

14

Using the Sync Button

14

Cooking Charts

15

Care & Cleaning

16

Cleaning the Appliance

16

Cleaning the Accessories

16

Storage

16

Maintenance

16

Troubleshooting

17

Error Codes

17

Money-Back Guarantee

18

2

Appliance Specifications

Model Number

Supply Power

Appliance Specifications

Rated Power External

Internal Temperature Power Cord

Dimensions Dimensions Range

Length

DZEL24-01

120V~60Hz

1750W

17.72 x 15.94 x 14.17 inches (450 x 405 x 360 mm)

14.17 x 13.18 x 85° F­450° F 7.87 inches (360 x 335 x 200 mm)

3 feet (0.9 m)

3

IMPORTANT SAFEGUARDS

WARNING
PREVENT INJURIES! CAREFULLY READ ALL

· A fire may occur if this appliance is covered by or
touching flammable material, including curtains, draperies, walls, and the like, when in operation. Do not store anything on top of the appliance when in operation.

INSTRUCTIONS BEFORE USE!
When using electrical appliances, basic safety precautions should be followed, including the following:
· READ ALL INSTRUCTIONS. · Do not touch hot surfaces. Use handles or knobs.

· Do not clean with metal scouring pads. Pieces can break
off the pad and touch electrical parts, creating risks of electric shock.
· Extreme caution should be exercised when using
containers constructed from materials other than metal or glass.

· To protect against electrical shock, do not immerse the
cord, plug, or the main body of the appliance or expose

· Do not store any materials other than accessories
included in this manual in this appliance when not in use.

the electrical components to water or other liquid.

· Do not place your appliance on a cooktop, even if the

· Close supervision is necessary when any appliance is
used by or near children.

cooktop is cool, because you could accidentally turn the cooktop on, causing a fire, damaging the appliance, your cooktop, and your home.

·

Unplug the appliance from the electrical outlet when not in use and before cleaning. Allow to cool before handling,

·

This appliance is intended for countertop use only.

putting on or taking off parts, cleaning, or storing.

· Do not place or use this appliance near water.

· Do not operate any appliance if it has a damaged
cord or plug, if it is not working properly, or if it has been damaged or dropped. Return the appliance to an authorized service facility for examination, repair, or adjustment.
· The use of accessory attachments not recommended for
use in this manual may cause injuries.

· When cooking, do not place the appliance
against a wall or within 6 inches of other appliances. Do not place anything on top of the appliance. Always operate the appliance on a horizontal surface that is level, stable, and noncombustible.

· Do not use outdoors

· Before using your appliance on any countertop surface
or other fragile surface, such as a glass tabletop,

· Do not let the power cord hang over the edge of a table

check with your countertop manufacturer or installer

or counter or touch hot surfaces.

for recommendations about using appliances on your

· Do not place on or near a hot gas or electric burner or in
a heated oven.

surfaces. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Your

· Extreme caution must be used when moving an
appliance containing hot oil or other hot liquids, removing accessories, or disposing of hot grease.

manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. If you are unsure, place a trivet or hot pad under the appliance before using it.

·

Always make sure the plug is attached to the appliance first. Then, plug the cord into a wall outlet. To disconnect, turn any control to “off” and then remove the plug from the outlet.

·

This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the

· Do not use this appliance for anything other than its

plug. If it still does not fit, contact a qualified electrician.

intended use.

Do not attempt to modify the plug in any way.

· A short power-supply cord is used to reduce the risk
resulting from the cord being grabbed by children or becoming entangled in or tripping over a longer cord.

· Plug the power cord into a 120V outlet with no other
appliances on the same outlet. Plugging other appliances into the outlet will cause the circuit to overload.

· WARNING: Spilled food can cause serious burns. Keep
the appliance and the power cord away from children. Never drape the cord over the edge of the counter, never use an outlet below the counter, and never use with an extension cord.

· Never tug the plug forcefully from the wall outlet. · Do not plug in the power cord or operate the appliance
controls with wet hands.

4

IMPORTANT SAFEGUARDS

· Never plug the appliance into an electrical outlet below
the surface where the appliance is placed.
· Never operate the appliance unattended. · Should the appliance emit black smoke, unplug
immediately and wait for the smoking to stop before handling the appliance. Allow the appliance to cool and wipe excess oil and grease from the appliance.
· Avoid touching moving parts.

· Always close the doors gently; never slam the doors
closed. Always use the handle when opening and closing the doors.
· The appliance must be operated with the Drip Tray in
place, and the Drip Tray must be cleaned if it becomes more than half full.
· Never put accessories directly on the top of the lower
heating elements.

·

When in operation, hot air and steam are released through the air vents. Keep your hands and face at a safe

Electric Power

distance from the air vents. Do not cover the air vents

This appliance should be operated on a dedicated electrical

while the appliance is operating. Doing so will prevent

outlet. If the electrical outlet is overloaded with other

even cooking and may overheat or damage the appliance. appliances, your new appliance may not operate properly.

· While cooking, the internal temperature of the appliance
reaches several hundred degrees Fahrenheit. To avoid

Automatic Shut-Off

personal injury, never place your hands inside the appliance unless it is thoroughly cooled.

The appliance has a built-in shut-off device that will automatically shut off the appliance when the cooking time

· The appliance’s outer surfaces and accessories may
become hot during use. Wear oven mitts when handling

has completed. You can manually switch off the appliance by pressing the Cancel Button. The fan will continue running for

the appliance during and after use, and to protect against 30 seconds to cool down the appliance.

hot steam and air released when opening the appliance.

· Do not overfill the appliance.

Overheating Protection

· Do not place any of the following materials in the
appliance: paper, cardboard, plastic.

Should the inner temperature control system fail, the overheating protection system will be activated and the appliance will not function. Should this happen, unplug the

· Never pour oil into the appliance or accessories. Fire and appliance. Allow time for the appliance to cool completely

personal injury could result. This appliance is not intended before restarting or storing.

for deep-frying foods.

· Do not expose the appliance to corrosive chemicals

Electromagnetic Fields

or vapors.

This appliance complies with all standards regarding

· This appliance is for home use only. If the appliance is
used improperly or for professional or semi-professional purposes or if it is not used according to the instructions

electromagnetic fields. If handled properly and according to the instructions in the user manual, the appliance is safe to use based on scientific evidence available today.

in the user manual, the guarantee becomes invalid

and Empower Brands, LLC will not be held liable for

damages.

· Never connect this appliance to an external timer switch
or separate remote-control system.

· Never operate the appliance with the doors open. Do not
leave the doors open for an extended period.
· Always ensure that nothing is protruding out of the
appliance before closing the doors.

WARNING:

For California Residents

This product can expose you to chemicals including Di(2-ethylhexyl)phthalate, which is known to the State of California to cause cancer and birth defects or other reproductive harm.
For more information, go to www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS ­ FOR HOUSEHOLD USE ONLY
5

Parts & Accessories

Drip Tray
Crisper Tray
Baking Pan
6

Divider XL Crisper Tray XL Baking Pan

Parts & Accessories

XL Oven Rack

Rotisserie Set

Grill Plate

XL Grill Plate

Rotisserie Fetch Tool

NOTE: Some accessories may be sold separately.
7

Parts & Accessories

Using the Drip Tray
· Slide the Drip Tray into the bottom of the inside of the
appliance (below the heating elements; see Fig. A).
· Never operate the appliance without the Drip Tray
in place.
· If the Drip Tray becomes more than half full, pause
the cooking process and clean the Drip Tray before continuing.
· To remove, use oven mitts to pull the Drip Tray straight
out of the appliance.

Using the Divider
· To insert the Divider into the appliance, slide the Divider
onto the rail inside the appliance (see Figs. B). Ensure that the indentation in the Divider is facing upward. Push the Divider all the way into the appliance.
· The Divider must be inserted into the appliance to use the
dual-zone cooking mode. Remove the Divider to use the appliance’s single-zone cooking mode.
· To remove, use oven mitts to pull the Divider straight out
of the appliance.

Fig. A

Fig. B

8

Parts & Accessories

Using the Crisper Tray, Oven Rack, Baking Pan, and Grill Plate

· The Divider must be in place when using the smaller
Crisper Tray, Baking Pan, and Grill Plate accessories.

· The Divider must not be in place when using the larger
Crisper Tray, Oven Rack, Baking Pan, and Grill Plate accessories.

· Select a shelf for your chosen accessory and cooking

mode. You can use the markings on the appliance’s doors

to help you select the ideal shelf position.

· Slide your chosen accessory into a shelf inside the

Fig. C

appliance (see Figs. C­D).

· To remove, use oven mitts to pull the accessory straight
out of the appliance.
· When cooking food that drips, the Baking Pan can be
placed below the Crisper Tray or Oven Rack to prevent food from dripping onto the lower heating elements.

Fig. D

Accessory Recommendations for Each Function

Function Name

Crisper Tray

Oven Rack

Baking Pan

Grill Plate

Rotisserie Set

Air Fry

Roast

Broil

Bake

Pizza

Grill

Toast

Reheat

Keep Warm

Dehydrate

Rotisserie

Slow Cook

9

Parts & Accessories

Using the Rotisserie Set
1. If the Divider is inside the appliance, remove the Divider.
Do not use the Divider when using the Rotisserie Set.
2. Carefully slide the Rotisserie Shaft through the center of
the food lengthwise.
3. Slide the Forks onto each side of the Spit and secure
them in place by tightening the two Set Screws. To support the food on the Rotisserie Spit better, insert the Rotisserie Forks into the food at different angles (see Fig. E).
4. Hold the assembled Rotisserie Spit at a slight angle with
the left side higher than the right side and insert the right side of the Spit into the Rotisserie connection inside the appliance (see Fig. F).
5. With the right side securely in place, lower the left side of
the Spit into the Rotisserie connection on the left side of the appliance (see Fig. G).

Fig. E

Removing the Rotisserie Spit
1. Use the Rotisserie Fetch Tool to hook the bottom of the
left and right sides of the Rotisserie Spit (see Fig. H).
2. Pull the Rotisserie Spit away from the left rotisserie
connection point and then lift the Spit upward to remove and disconnect the Spit from both connection points.
3. Carefully pull the Rotisserie Spit out of the appliance.

Fig. F

Fig. G
10

Fig. H

The Control Panel

D

E

F

SYNC

CANCEL

START PAUSE

A

B

C

I

AirFry Roast Broil Bake Pizza Grill

Toast Reheat Keep Warm Dehydrate Rotisserie Slow Cook

G

H

D

SHAKE

START PAUSE

CANCEL

C

B

A

A. Control Knobs: Press once and turn to adjust the cooking temperature. Press again and turn to adjust the cooking time. See the “General Operating Instructions” section for detailed instructions. B. Cancel Buttons: Press to cancel an active cooking process. C. Start/Pause Buttons: Press to start or pause the cooking process. D. Fan Buttons: Press to set the appliance’s fan setting to High, Low, or Off. E. Sync Button: Press to use the appliance’s sync feature. See the “Using the Sync Button” section for detailed instructions. F. Mute Button: Press to mute the sounds produced when operating the appliance, such as when pressing buttons and when the cooking cycle is complete. When the appliance is muted, press to unmute the appliance. G. Light Button: Press to turn the light inside the appliance on or off. H. Shake Indicator Button: Press to use the appliance’s shake indicator feature. See the “Using the Shake Indicator” for detailed instructions.
I. Display

J

AirFry

Toast

J

Roast Reheat

K

Broil Keep Warm

Bake Dehydrate

K

Pizza Rotisserie

L

P

M

Grill Slow Cook

N

OP

Q

R LM N

J. Temperature Displays K. Cooking Time Displays L. Shake Indicator Displays M. Fan Displays N. Heating Element Displays O. Sync Display P. Pause Display Q. Cooking Function Display R. Mute Display NOTE: When the Divider is removed from the appliance and the appliance is operating in single-zone cooking mode, the displays relating to the appliance’s dual-zone operation on the right side of the Control Panel are hidden.

11

Cooking Functions

Cooking Function Information

Function Name Air Fry

Default Cooking Temperature (Temperature Range)
400° F (180° F­450° F)

Default Cooking Time (Time Range)
20 minutes (1­60 minutes)

Default Fan Speed Active Heating Elements

High

Upper

Preheating Included in Cooking Time
No

Roast

350° F (180° F­450° F)

35 minutes

Low

(1 minute­4 hours)

Upper & Lower

Yes

Broil

450° F

10 minutes

High

Upper

Yes

(400° F­450° F)

(1­20 minutes)

Bake

350° F (180° F­450° F)

25 minutes

Low

(1 minute­4 hours)

Upper & Lower

Yes

Pizza

400° F

18 minutes

Off

(180° F­450° F) (1­60 minutes)

Upper & Lower

Yes

Grill

450° F

15 minutes

Off

(250° F­450° F) (1­45 minutes)

Upper & Lower

Yes

Toast

(Light­Dark)

4 slices

Off

(1­6 slices)*

Upper & Lower

No

Reheat

280° F (180° F­450° F)

20 minutes

Low

(1 minute­2 hours)

Upper & Lower

No

Keep Warm

160° F (160° F­250° F)

1 hour

Off

(1 minute­4 hours)

Upper & Lower

No

Dehydrate Rotisserie

120° F (85° F­175° F)
375° F (180° F­450° F)

6 hours (30 minutes­ 72 hours)
40 minutes (1 minute­4 hours)

Low High

Upper

No

Upper

Yes

Slow Cook

225° F

4 hours

Low

(225° F­275° F) (30 minutes­

10 hours)

Upper & Lower

No

NOTE: When using the Toast function, the temperature setting is replaced by a Darkness setting. Use this setting to adjust the desired darkness of your toast. The time setting is replaced by a number of slices setting. Use this setting to adjust the number of slices of bread you are toasting.

• When cooking in dual-zone cooking mode, the default slice setting for the Toast function is 2 slices, and the slice range is 1­2 slices.

12

Instructions for Use
Before First Use
1. Unpack all parts from the box and remove any clear or blue protective film on the components. Check all packaging
material thoroughly for accessories.
2. Remove and save all literature. 3. Wash all removable accessories (see the “Care & Cleaning” section). 4. Select a location to place the appliance. The location should allow enough space for air flow (at least 6 inches of
free space on the top, back, and sides of the appliance). The surface on which the appliance is placed should be horizontal, stable, and heat resistant.
General Operating Instructions
Dual-Zone Cooking
1. Insert the Drip Tray inside the appliance (see the “Using the Drip Tray” section). Insert the Divider (see the “Using the
Divider” section).
2. Select accessories appropriate for your recipe. Add food to the accessories. Insert your chosen accessory inside
the appliance (see the “Using the Crisper Tray, Oven Rack, and Baking Pan” section).
3. Turn the left Control Knob to select the left cooking zone’s cooking function. A bracket will mark the left side of the
selected function on the Control Panel. Press the Control Knob to confirm the setting. Turn to adjust the temperature and press to confirm. Turn to adjust the time and press to confirm.
4. Turn the right Control Knob to select the right cooking zone’s cooking function. A bracket will mark the right side of
the selected function on the Control Panel. Press the Control Knob to confirm the setting. Turn to adjust the temperature and press to confirm. Turn to adjust the time and press to confirm.
5. Optional: Set the Shake Indicator and Sync feature (see the “Using the Shake Indicator” and “Using the Sync
Buttons” sections).
6. Press the Start/Pause Button above a cooking zone to begin the cooking cycle in that cooking zone. 7. When the cooking time has completed, cooking will stop and the fan will continue to run for 30 seconds to cool
down the appliance.
Single-Zone Cooking
1. Insert the Drip Tray inside the appliance (see the “Using the Drip Tray” section). Do not insert the Divider. 2. Select accessories appropriate for your recipe. Add food to the accessories. Insert your chosen accessory inside the
appliance (see the “Using the Crisper Tray, Oven Rack, and Baking Pan” and “Using the Rotisserie Set” sections).
3. Use the left or right Control Knob to select a cooking function. A bracket will mark the selected function on the
Control Panel. Press the Control Knob to confirm the setting. Turn to adjust the temperature and press to confirm. Turn to adjust the time and press to confirm.
4. Optional: Set the Shake Indicator (see the “Using the Shake Indicator” section). 5. Press the Start/Pause Button to begin the cooking cycle. 6. When the cooking time has completed, cooking will stop and the fan will continue to run for 30 seconds to cool
down the appliance.
NOTE: You can press the Start/Pause Button at any time during the cooking process to pause the cooking process. When you press the Start/Pause Button again, the programmed cooking cycle will resume.
13

Instructions for Use
Using the Shake Indicator
The Shake Indicator lets you know when the cooking time has reached its halfway point, which is an ideal time to shake certain foods (see the “Shaking Food” section). The Shake Indicator is only available when using the Air Fry function.
1. Set the cooking function, temperature, and time for one cooking zone. If you want to use the Shake Indicator with the
food in the first cooking zone, press the Shake Indicator Button. The Shake Indicator Display on the Control Panel will illuminate.
2. When using the dual-zone cooking mode: Set the cooking function, temperature, and time for the second cooking
zone. If you want to use the Shake Indicator with the food in the second cooking zone, press the Shake Indicator Button.
3. Press the Start/Pause Button to begin the cooking cycle. If the Shake Indicator has been set for a cooking zone,
the appliance will beep five times and the Shake Indicator Display on the Control Panel will blink when the cooking zone’s timer is halfway through the total cooking time. You can open the doors and shake food as needed.
4. Close the doors. Press the Start/Pause Button to resume the cooking cycle.
Shaking Food
To ensure even cooking while air frying, you can shake food during the cooking process. Using the Shake Indicator can help remind you to shake food halfway through the cooking process.
1. Press the Start/Pause Button to pause the cooking process. 2. Use oven mitts to remove the accessories and food. Place the accessories and food on a heat-resistant surface. 3. Shake the ingredients in the accessories. 4. Return the accessories to the appliance. Close the doors. Press the Start/Pause Button to ersume the cooking
process.
CAUTION: The accessories will be hot. Always use oven mitts to handle hot accessories.
Using the Sync Button
When cooking food with different cooking times in dual-zone cooking mode, the sync feature lets you finish cooking food in the two cooking zones simultaneously. The sync feature is only available when using the Air Fry, Roast, Broil, Bake, Pizza, or Grill functions.
1. Add food to the cooking zone with the longer cooking time. Do not add food to the cooking zone with the shorter
cooking time yet.
2. Set the cooking function, temperature, and time for each cooking zone. Before pressing the Start/Pause Button to
begin the cooking cycle, press the Sync Button. The Sync Display on the Control Panel will illuminate.
3. Press the Start/Pause Button. The cooking process will begin in the cooking zone with the longer cooking time. The
Control Panel will display “HOLD” over the cooking zone with the shorter cooking time.
4. When the cooking timers of both cooking zones synchronize, the appliance will beep six times. Open the doors and
add food to the second cooking zone (if food had not already been added for the Air Fry function).
5. Close the doors. Press the Start/Pause Button to resume the cooking cycle. Both cooking zones’ timers will count
down simultaneously.
14

Cooking Charts

Food
French fries

General Cooking Guidelines

Size

Temperature Cooking

Preheat Shake/Flip

Time

Frozen Foods

400° F

18 minutes

Sweet potato fries

400° F

22 minutes

Chicken nuggets

400° F

14 minutes

Chicken

Breaded cutlets 6 oz

400° F

10 minutes

Wings

400° F

25 minutes

Chicken breast

6 oz

400° F

8 minutes

Beef

Burgers

6 oz

400° F

10 minutes

Hot dogs

8 pieces

375° F

5 minutes

NY strip steaks

8 oz

400° F

12 minutes

Meatballs, 1 inch 1.5 lb

375° F

10 minutes

Pork chops

Pork

400° F

12 minutes

Sausages

350° F

15 minutes

Fish

Salmon filet

6 oz

390° F

12 minutes

Shrimp (16­20

12 oz

390° F

10 minutes

size)

Vegetables

Asparagus

1 lb

380° F

8 minutes

Broccoli

8 oz

380° F

8 minutes

Corn on the cob 2 pieces

380° F

8 minutes

Hard-boiled eggs, shell on
Cake

250° F 320° F

Prepared Food
18 minutes
20 minutes

Grilled cheese

1 piece

375° F

6 minutes

sandwich

Spray with Oil

15

Care & Cleaning
Cleaning the Appliance
Recommendation: Clean the appliance after each use.
1. Unplug the appliance and let cool for at least 30 minutes before cleaning. 2. Wipe the outside of the appliance with a warm, moist cloth and a mild detergent. 3. Gently scrub both sides of the doors with a warm, moist cloth and soapy water. 4. Clean the appliance interior with only mild, nonabrasive soaps or detergents applied with a sponge or soft cloth. Do
not scrub the heating elements.
5. Rinse the inside of the appliance with a clean, moist cloth.
Cleaning the Accessories
Recommendation: Clean any accessories that were used during the cooking process after each use.
1. Let the accessories cool for at least 30 minutes before cleaning. 2. To remove food stuck on accessories easily, soak the accessories in warm, soapy water before cleaning. 3. The accessories are dishwasher safe, but hand- washing with warm water, a mild detergent, and a sponge or soft
cloth is recommended.
Storage
1. Unplug the appliance and let cool for at least 30 minutes before storing. 2. Clean the appliance (see the “Cleaning the Appliance” section). Ensure all the components are dry before storing. 3. Store in a clean, dry place.
Maintenance
Any other maintenance must be performed by an authorized service technician. Contact customer service using the information on the back of this manual for more information.
16

Troubleshooting

Problem
The appliance does not work. Food has not cooked completely.
Food is not cooked evenly.
Smoke is coming from the appliance.

Troubleshooting

Possible Cause

Solution

The appliance is not plugged in or the appliance is plugged into an outlet that is shared with other devices. The accessories are overloaded.
The cooking temperature is set too low.
Some foods need to be shaken during the cooking process. Foods of different sizes are being cooked together. Too much oil is being used.
Accessories have excess residue from previous cooking. Food is dripping on the bottom heating elements.

Plug the power cord into a dedicated electrical outlet.
Use smaller batches to help ensure even cooking. Raise the cooking temperature and continue cooking. See the “Shaking Foods” section.
Cook similarly sized foods together.
Use less oil when cooking food in this appliance. Clean the appliance and its accessories after each use. Place the Baking Pan at a level below the food (do not place the Baking Pan or any other accessory directly on the heating elements).

Error Codes
If any of the error codes in the chart below appear on the Control Panel, contact customer service using the information on the back of this manual.

Error Code
Er1 Er2 Er3 Er4

Meaning
Sensor open circuit fault. Sensor short circuit fault. DC fan open fault. DC fan short fault.

Solution
Contact customer service. Contact customer service. Contact customer service. Contact customer service.

17

Money-Back Guarantee
The Emeril Lagasse Dual-Zone AirFryer OvenTM is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy Our products, when purchased from an authorized retailer, include a one-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within one year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.
Return Policy If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5132 for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.
Send the product to the following return address:
Emeril Lagasse Dual-Zone AirFryer Oven Empower Brands, LLC 500 Returns Road Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5132.
Refund Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non- refundable.
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The Emeril Lagasse trademarks are owned by Martha Stewart Living Omnimedia, Inc., used under license.
© 2022 Martha Stewart Living Omnimedia, Inc., used under license.
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We are very proud of the design and quality of our Emeril Lagasse Dual-Zone AirFryer OvenTM.
This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.
To contact us, email us at info@tvcustomerinfo.com or call 973-287-5132.
Distributed by: Empower Brands, LLC Middleton, WI 53562 © 2022 Empower Brands, LLC
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References

• customerstatus.com

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