LG WM2240CW Washing Machine User Manual

LG WM2240CW Washing Machine

Specifications

• Item Color: Blue White
• Power Supply: AC 120 V, 60 Hz
• Product Weight: 190 lbs. (86kg)
• Electric Power: 280 W
• Washing Consumption: 80 W
• Drain Motor Revolution Speed: 42 rpm
• Wash Spin Cycles: 0 – 1200 rpm
• Wash/Rinse Temperatures: 7 options
• Spin Speeds: 5 options
• Options: Prewash, Rinse+Spin, Quick Cycle, Stain Cycle, Tub Clean, Delay Wash, Water Plus, Extra Rinse
• Custom Program: Not specified
• Water Circulation Operational Water Pressure: 14.5 – 116 psi (800 kPa)
• Control Type: Electronic
• Dimensions: 27 (W) X 30 1/32 (D) X 38 11/16 (H), X 50 13/16 (D door open)
• Delay Wash: up to 19 hours
• Door Switch Type: PTC + Solenoid
• Water Level: 12 Step (by sensor)
• Laundry Load Sensing: Incorporated
• Error Diagnosis: Incorporated
• Auto Power Off: Incorporated
• Child Lock: Incorporated

Features & Technical Explanation

Features
The washer offers various features including multiple wash cycles, temperature options, and spin speeds to cater to different laundry needs

Neuro-Fuzzy Washing Time Optimization

The washer optimizes washing time based on water temperature, selected washing temperature, and load size to achieve the best washing performance.

Water Level Control

This model uses a pressure sensor to detect the water level in the tub, ensuring proper water supply and drainage during the washing process.

Door Control

The door can be easily opened when the washer is not in operation. The door lock mechanism ensures safety and convenience during operation.

Child Lock

Use the child lock feature to prevent unauthorized use of the washer. Press and hold the OPTION button to activate or deactivate the child lock.

Parts Identification

• Drain Hose
• Dispenser
• Door
• Lower Cover Cap
• Drain Plug
• Shipping Bolts (4)

FAQs

Q: How do I unlock the washer door during operation?
A: The door cannot be opened while a program is running for safety reasons. Wait for the cycle to complete before opening the door.

Q: What should I do if the washer stops mid-cycle?
A: Check for power issues and ensure the door lock light is off before attempting to resume or restart the cycle.

Q: How do I clean the dispenser on the washer?
A: Remove the dispenser drawer and clean it with warm soapy water regularly to prevent detergent buildup.

Q: Can I adjust the spin speed during a wash cycle?
A: The spin speed can usually be adjusted before starting a cycle, refer to the user manual for specific instructions on your model.

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LG WM2240CW Owner’s Manual
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CUSTOM PROGRAM
WATER CIRCULATION OPERATIONAL WATER PRESSURE
CONTROL TYPE DIMENSIONS DELAY WASH
DOOR SWITCH TYPE WATER LEVEL
LAUNDRY LOAD SENSING ERROR DIAGNOSIS AUTO POWER OFF CHILD LOCK

WM2240C* W:BLUE WHITE AC 120 V, 60 Hz 190 lbs. (86kg)
280 W 80 W 42 rpm 0 – 1200 rpm
7 5 5 Prewash, Rinse+Spin, Quick Cycle, Stain Cycle, Tub Clean, Delay Wash, Water Plus, Extra Rinse –
–
14.5 – 116 psi (800 kPa) Electronic
27″ (W) X 301/32″ (D) X 3811/16″ (H), X 5013/16″ (D door open) up to 19 hours PTC + Solenoid
12 Step (by sensor) Incorporated Incorporated Incorporated Incorporated

WARNING
· TO reduce the risk of personal injury, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses. Failure to follow all of the asfty warnings in this manual could result in property damage, personal injury or death.

3

2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES

5

¥ Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley.
¥ Tilted Drum and Large Door Opening Tilted drum and large opening make it possible to load and unload clothing more easily.
¥ Time-Released Dispenser Detergent, fabric softener and bleach are dispensed separately at the right time during wash cycle.
¥ Automatic Wash Load Detection Automatically detects the load and optimizes the washing time.
¥ Child Lock The Child lock prevents children from pressing any button to change the settings during operation.

4

2-2. NEURO FUZZY WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature, the selected washing temperature, and the size of the load.

water temperature
selected washing temperature
load size

NEUROFUZZY

washing time rinsing time
spin rhythm, time

the best washing performance

SENSING

PROCESSING

DETERMINATION

EFFECT

2-3. WATER LEVEL CONTROL
This model incorporates a pressure sensor which can sense the water level in the tub. The water supply is stopped when the water level reaches the preset level, the washing program then proceeds. Spinning does not proceed until the water in the tub drains to a certain level.
2-4. DOOR CONTROL
The door can be opened by pulling the door handle whenever washer is not in operation. When the cycle is completed, the DOOR LOCKED light will turn off. If a power failure has occurred while in operation, the door will unlock after 5 minutes. Clicking sounds can be heard when the door is locked/unlocked.

5

2-5. THE DOOR CAN NOT BE OPENED
While program is operating When a power failed and power plug is taken out in operation While Door Lock lights turn on. White the motor is in the process of intertial rotating, through the operation is paused.
2-6. DOOR LOCKED LAMP LIGHTS
When the frequency of water level is lower than 22.9 kHz (It can be canceled when the frequency is more than 23.8 kHz)
When the temperature inside the tub is higher than 45 °C and water level is not 25.5 kHz (It can be canceled when the water level is 25.5 kHz or the temperature inside the tub is lower than 40 °C)
2-7. CHILD LOCK
Use this option to prevent unwanted use of the washer. Press and hold OPTION button for 3 seconds to lock/unlock control.
When Child lock is set, blinks and all buttons are disabled except the Power button. You can lock the washer while it is operating.
CHILD LOCK lasts after the end of cycle. If you want to deactivate this function,Press and hold the OPTION button for 3 seconds.
6

PARTS IDENTIFICATION

Drain Hose Dispenser Door
Lower Cover Cap
Drain Plug

Shipping Bolts (4)
Power Plug
If the supply cord is damaged, it must be replaced by the manufacturer or an authorized service technician in order to avoid a hazard.

ESTT.. TIMME

WAASSHH SPIN

Control Panel

Drum
Back of Washer Cold Water Inlet Air Vent for Safety Hot Water Inlet
Adjustable Feet Drain Pump Filter

Accessories

7

4. INSTALLATION & TEST
8

9

TEST OPERATION
Preparation for washing.

Press the POWER button.

Press the Start/Pause button.

Connect the power plug to the outlet. Connect the inlet hoses.
Check the water temperature.

Check the automatic reverse rotation.

Listen for a click to determine if the door has locked.
Check the water supply.
MAX SOFTENER

Press the WASH/RINSE button and the present temperature will be displayed.

Check if the drum rotates clockwise and counterclockwise.

Check the drain and spin functions.

Press the START/PAUSE button.

Check if water is supplied through the detergent dispenser.
Water removal

Power off and the power on. Press the SPIN SPEED button. Press the START/PAUSE button. Check the spin and drain functions.

Listen for a click to determine if the door is unlocking.

If SVC is needed during check, remove the remaining water by pulling out the hose cap.

10

5. OPERATION
WM2240C*
11

5. OPERATION
12

6. WIRING DIAGRAM/PROGRAM CHART
WM2240C*
13

BULKY/

5

LARGE

PERM.

7

PRESS

5
DELICATES

COTTON/

3

NORMAL

6

HAND WASH/

WOOL

SPEED WASH

DRAIN+ SPIN

Cool-down

Normal

Extra Rinse
4

**Approx.

180

~ 240

23

14
20 18

12
18 25

2

300

300

2

2

1

1

30 31

(Minutes)

• 5
  57

11
54~63

5
42

8
45~57
11 5
56

8
15

11

13

• Wash time is in minutes. ** The total working time will vary with the load size,
  water temperature and ambient temperature.

14

7. TROUBLESHOOTING

7-1. BEFORE PERFORMING SERVICE
Be careful of electric shock when disconnecting parts while troubleshooting.
The voltage of each terminal is 120 V AC and DC when the unit is plugged in.

7-2. QC TEST MODE.

The washer must be empty and the controls must be in the off state.

1. Press the SPIN SPEED and SOIL LEVEL buttons simultaneously. 2. Press the Power button, while the above condition. Then buzzer will sound twice. 3. Press the Start/Pause button repeatedly to cycle through the test modes.

Alternate blinking of

,

and

Number of times the Start/Pause button is pressed

Check Point

None

Turns on all lamps and locks the door.

1 time

Tumble clockwise.

2 times

Low speed Spin.

3 times

High speed Spin.

4 times

Inlet valve for prewash turns on.

5 times

Inlet valve for main wash turns on.

6 times

Inlet valve for hot water turns on.

7 times

Inlet valve for bleach turns on.

8 times

Tumble counterclockwise.

9 times

Water temperature (Thermistor)

10 times

Drain pump turns on.

11 times

Power off and unlock the door.

Display Status
rpm (40~50) rpm rpm Water level frequency (25~65) Water level frequency (25~65) Water level frequency (25~65) Water level frequency (25~65) rpm (40~50) Water temperature [°C] Water level frequency (25~65) Turn off all lamps.

7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY
Press the Delay and Signal button simultaneously.

The digits indicate the water level frequency ( x.1 kHz ).
So, for example a display indicating 241: a Water level frequency of 241 x.1 kHz = 24.1 kHz

15

7-4. ERROR DISPLAY
If you press the START/PAUSE button when an error is displayed, any error except will disappear and the machine will go into the pause status.
In case of

if the error is not resolved within 20 sec., or the in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error code will blink. But in the case of , power will not be turned off.

ERROR

SYMPTOM

CAUSE

1 WATER INLET ERROR
2 IMBALANCE ERROR

· Correct water level (246) is not reached within 8 minutes after water is supplied or it does not reach the preset water level within 25 minutes.
· The load is too small. · The appliance is tilted. · Laundry is gathered to one side. · Non distributable things are put into the drum.

3

DRAIN

ERROR

· Not fully drained within 10 minutes.

4 OVER FLOW ERROR

PRESSURE

5

SENSOR

ERROR

6 DOOR OPEN ERROR

7 THERMISTOR ERROR

· Water is overflowing (water level frequency is over 213).

If

is displayed, the drain pump will operate to

drain the water automatically.

· The SENSOR SWITCH ASSEMBLY is out of order.
· Door not all the way closed. · Loose electrical connections at Door switch and
PWB Assembly. · The DOOR SWITCH ASSEMBLY is out of order.
· The THERMISTOR is out order.

16

17

8. ERROR DIAGNOSIS AND CHECK LIST
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION

SYMPTOM No power
Water inlet trouble

GUIDE FOR SERVICE CALL
Is the power plug connected firmly to 120 V AC outlet?
YES
Power failure? or Breaker opened? Is the outlet controlled by a switch?
NO
Visit to service.

Is

displayed?

YES

Is the tap opened?
YES
Is the tap frozen?
NO

Is the water supply shut-off?
NO

Is filter in the inlet valve clogged with foreign material?

Clean the filter of
inlet valve
YES

NO
Visit to service.

18

SYMPTOM Door error

GUIDE FOR SERVICE CALL Was the load too large?

Drain trouble

Visit to service.

Visit to service.
19

SYMPTOM
Suds overflow from the appliance. (In this condition, wash and spin do not operate normally)

GUIDE FOR SERVICE CALL

Is a low-sudsing detergent used?

;-5
Is the proper amount of detergent used as recommended?
;-5
Recommend to reduce the amount of detergent.

LOW-SUDSING

This appliance has an automatic suds sensing function which prevents overflow.
When excessive suds are sensed, the suds removing implementations such as drain, water input, pause will operate,
without rotating the drum.

Liquid laundry products do not flow in.

Is liquid laundry product put in the correct compartment of the dispenser?
;-5
Is the cap clogged?
;-5
Explain proper use of liquid laundry products. Clean the compartment.

.”9 40’5&/&3
4
(4) Main Wash Compartment

Visit to service.

20

8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING
CAUTION
1. Be careful of electric shock if disconnecting parts while troubleshooting. 2. First of all, check the connection of each electrical terminal with the wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly.
NO POWER

OR BL
RD
RD BL

WH

WH

WH

BL BL
WH BL

(1)

OR BL
RD
RD BL

WH

WH

WH

BL BL
WH BL

(2)

Is the supplied voltage 120 V AC?
YES

NO

Check the fuse or reset the circuit breaker.

Is the voltage between the pins of 2 FILTER ASSEMBLY connector 120 V AC?
YES
Is the LED (1) on?
YES

NO

Replace the FILTER ASSEMBLY (CIRC).

NO

Replace MAIN PWB ASSEMBLY.

Are the connectors (2) on the PWB loose?

YES Reconnect.

NO
Is wire of the DISPLAY PWB ASSEMBLY broken?
YES
Replace DISPLAY PWB ASSEMBLY or repair wire.

NO

Replace the MAIN PWB ASSEMBLY.

21

22

If it still has severe vibration and noise, regulate a specific spin speed that generates excessive vibration and noise as follows:

1. Put an unbalance part (rubber) inside of the drum.

2. Start the QC test mode (Refer to section 7-2).

3. Press Delay Wash button, then ‘

‘ is displayed.

4. Press the Spin Speed button repeatedly to select EXTRA HIGH.

5. Press the Start/Pause button.

6. Press the Signal button repeatedly to set spin speed (600, 700, 800, 900, 1000, 1100 rpm) and check if there is vibration and noise.

7. If there is no vibration and noise, increase the spin speed by pressing Signal button.

8. If there is vibration and noise, press the Cycle selector button to reduce the Spin Speed (reduce by 50 and 100 rpm). In case of 600 rpm, it can not reduce the spin speed.

9. If vibration and noise are reduced, press the WASH/RINSE button to store (2 beep sounds).

• If you want to return to factory default spin speed setting, repeat above steps except step 8).

23

.”9 40’5&/&3
4
(4) Main Wash Compartment

NO WATER SUPPLY

Is water supply shut-off?
NO
Is the tap opened?
YES
When you press both SPIN SPEED button and SOIL LEVEL button simultaneously, is the water level frequency below 246?
NO

NO YES

Open the tap.
Check the AIR CHAMBER and the tube (clogged).

Is the inlet valve filter clogged? NO

YES Clean the filter.

Is resistance between each terminal of INLET
VALVE ASSEMBLY 0.8-1.2 k?
YES

Replace the INLET VALVE NO ASSEMBLY.

Verify the voltage of the inlet valve connector is 120 V AC. (Refer to 7-2 QC TEST MODE)

Check electrical connection. NO Replace the MAIN PWB
ASSEMBLY.

DETERGENT DOES NOT FLOW IN

Is water supplied? YES

NO Refer to NO WATER SUPPLY

Are receptacles correctly connected to the

NO

terminals of the INLET VALVE ASSEMBLY?

YES

Has detergent been put in the correct compartment of the dispenser?

NO

YES

Check the wiring.
Put the detergent in the correct place.

Is the detergent caked or hardened?

YES Clean the dispenser.

24

SOFTENER/BLEACH DOES NOT FLOW IN

Prewash

Hot water

Bleach

Main wash
.”9 40’5&/&3

Is water supplied?
Are the plugs correctly connected to the terminals of the INLET VALVE ASSEMBLY?
Is softener/bleach put in the correct compartment of the drawer?

Refer to NO WATER SUPPLY
Check the wiring on the dispenser.
Put it in the correct compartment.

4

(4) Main Wash Compartment

Bleach cap
.”9 40’5&/&3

SOFTENER
Softener cap

Is the softener/bleach cap clogged?

Clean the Cap and Container.

ABNORMAL SOUND
Is the motor bolt loosened? Is there friction noise coming from the motor?

Secure the bolt.
Replace the STATOR ASSEMBLY or ROTOR ASSEMBLY.

25

HEATING WITHOUT WATER

21

BL

OR

RD

21

WH

RD BL

WH WH

BL BL
WH BL

When pressing SPIN SPEED and SOIL LEVEL at the

same time after draining, is the water level frequency

255? When pressing SPIN SPEED and SOIL LEVEL buttons

NO

at the same time while washing, is the water level

frequency between 230 – 243 ?

YES

Replace the SENSOR SWITCH ASSEMBLY.

Check the voltage between two pins while pressing the POWER button. Is the voltage 120 V AC?

YES

Replace the MAIN PWB ASSEMBLY.

DRAIN MALFUNCTION

21

BL

OR

RD

21

WH

RD BL

WH WH

BL BL
WH BL

Is the drain hose twisted or frozen?
NO
Is the impeller of the drain pump clogged?
NO
Is the connector disconnected, disassembled?
NO
Is the coil of the drain pump too high or low? (resistance of the coil is 10-20 )
NO

YES Repair the DRAIN HOSE
ASSEMBLY.
YES Remove foreign material.

YES

Reconnect or repair the connector

YES

Replace the DRAIN PUMP ASSEMBLY.

When checking voltage between connectors during NO
spin, is the voltage 120 V AC as in the figure?

Replace the MAIN PWB ASSEMBLY.

26

28

9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
$0/530-1″/&-“44&.#-:
Unscrew 2 screws on the back of the top plate. Pull the top plate backward and upward as shown.
Disconnect the connectors from the Main PWB Assembly

DRAWER

Pull out the drawer and unscrew 2 screws. Lift the left side of the Control Panel Assembly and
pull it out.

CONTROL PANEL ASSEMBLY

Pull out the control Panel unscrew 1 screws.

CONTROL PANEL ASSEMBLY
29

Unscrew the 9 screws from the Control Panel Assembly.
Disassemble the Display PWB Assembly.
30

.”*/18#”44&.#-:

Disconnect the POWER connector and SENSOR SWITCH ASSEMBLY.
Remove the Protect Cover. Disassembled keeping wire.

PROTECT COVER

Disconnect the connectors.

Unscrew 1 screw on the back. Disassemble the Main PWB.
31

%*41&/4&3″44&.#-:
DRAWER CONTROL PANEL ASSEMBLY

Disassemble the top plate assembly. Pull out the drawer. Push out the DISPENSER ASSEMBLY after
unscrew 2 screws.
Unscrew the nut at the lower part of the dispenser.

/04&’-5&3

Disassemble the 4 connectors from the valves.
Wire Color Blue Housing (OR-BK) White Housing (WH-BK) Blue Housing (GY-BK) Red Housing (BL-BK)
Unscrew 2 screws from the back of the cabinet.
Disassemble two connectors from the Filter Assembly.
Unscrew a screw from the TOP BRACKET.

32

$”#*/&5$07&3

Unscrew the 3 screws from upper of the canbinet cover.
Unscrew the screw from filter cover.

Put a flat ( – ) screwdriver or putty knife into the both sides of the filter cover, and pull it out.
Unscrew the screw from the lower side of the cabinet cover.
33

Open the door. Disassemble the clamp assembly.
Tilt the cabinet cover. Disconnect the door switch connector.
NOTE: When assembling the CABINET COVER, connect the connector.
Lift and separate the cabinet cover.
Disassemble the clamp assembly. Disassemble the Gasket.

Open the door. Unscrew the 7 screws from the HINGE COVER.
Put a flat ( – ) screwdriver into the openng of the hinge, and pull out the hinge cover.

Unscrew a screw from the lower side of door. Disassemble the door upward.
Be careful! The door is heavy.

%003-0$,48*5$)”44&.#-:

Open the door and disassemble the CLAMP ASSEMBLY.
Unscrew the 2 screws.
NOTE · Reconnect the connector after replacing the DOOR SWITCH ASSEMBLY.

References

• dispenser.no is parked
• Repair Your Grill: Shop Replacement Parts for 24,880 Models
• Lg Washer Parts - Select From 394 Models

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