GIGABYTE M27QA,M27QA ICE Gaming Monitor User Guide

August 8, 2024
Gigabyte

GIGABYTE M27QA,M27QA ICE Gaming Monitor

Product Usage Instructions

  • Turning the Power On/Off:
    • Power On:
    • Connect the power cable to the power adapter.
    • Connect the power adapter to the DC IN jack at the rear of the monitor.
    • Connect the power cable to a power outlet.
    • Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.
    • Power Off:
    • Press the Control button for 2 seconds to turn off the monitor.
    • Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down and selecting Power Off. Refer to page 9.
    • Selecting the Input Source:
    • Move the Control button right to enter the Input menu.
    • Move the Control button up/down to select the desired input source. Then press the Control button to confirm.

FAQs

  • Q: Can I use any wall mount kit to mount the monitor?
    • A: No, please use only a 100 x 100 mm VESA-compatible wall mount kit as specified in the user manual.
  • Q: How do I turn off the monitor?
    • A: Press the Control button for 2 seconds to turn off the monitor. Alternatively, when in the Main menu, move the Control button down and select Power Off.

INTRODUCTION

Package Contents
The following items come with your packaging box. If any of them is missing, please contact your local dealer.

Note: Please keep the packaging box and packing materials for possible transportation of the monitor.

Product Overview

  • Front View
  • Rear View
1. Control button
2. KVM button
3. Kensington lock
4. Headphone jack
5. HDMI ports (x2)
6. DisplayPort
7. USB Type-C port
8. USB upstream port
9. USB 3.2 ports (x2)
10. DC IN jack

Preparing your Monitor for Wall-Mounting

Note: Use only a 100 x 100 mm VESA-compatible wall mount kit to mount the monitor on the wall. Refer to the installation guide included in the wall- mount bracket kit. VESA mounting screw quantity and size: 4 x M4 x 10mm minimum.

USING THE DEVICE

Turning the Power On/Off Power On

  1. Connect the power cable to the power adapter.
  2. Connect the power adapter to the DC IN jack at the rear of the monitor.
  3. Connect the power cable to a power outlet.
  4. Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

Power Off

Press the Control button for 2 seconds to turn off the monitor.

Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down ( ) and selecting “Power Off”.

Selecting the Input Source

  1. Move the Control button right ( ) to enter the Input menu.
  2. Move the Control button up/down ( ) to select the desired input source. Then press the Control button to confirm.

OPERATIONS

Quick Switch Menu

  • By default, the Control button has been assigned with the specific function.
  • Note: To change the preset functions, refer to the “Quick Switch” section on page 18.
  • To access the Quick Switch functions, do the following:
  • Move the Control button up ( ) to enter the Black Equalizer menu.
  • Move the Control button up/down ( ) to adjust the setting and press the Control button to confirm.
  • Move the Control button down ( ) to enter the Picture Mode menu.
  • Move the Control button up/down ( ) to select the desired option and press the Control button to confirm.
  • Move the Control button left ( ) to enter the Volume menu.
  • Move the Control button up/down ( ) to select the desired volume and press the Control button to confirm.
  • Move the Control button right ( ) to enter the Input menu. Refer to the “Selecting the Input Source” section.
  • Note: To close the Quick Switch menu, move the Control button left ( ).

Function Key Guide

  • Press the Control button to display the Main menu.
  • Then use the Control button (up/down/left/right) to select a function page and configure the related settings.

KVM

  • When the Main menu appears on the screen, move the Control button left ( ) to enter the KVM menu.
  • KVM Switch: Switch the input source that has been assigned to a USB-B or Type-C connection in the KVM Wizard settings.
  • When there are several input signals connected to the device, a message box will appear on the screen once the system detects the USB Type-C input signal.
  • To switch to a USB Type-C input source, simply press the KVM button or the Control button.
  • However, when there is no input signal from the currently selected input source, the system will return to the previously connected input source.
  • Note: This option will be disabled if the KVM button function is disabled (KVM OFF).
  • KVM Wizard: Configure the KVM-related settings. Set the input source to be bound with a USB Type-B connection first, and then follow with a USB Type-C connection.
  • Note: If you set the USB-B Display setting to Type-C, the TYPE-C Display menu option will automatically be disabled. You will then see the KVM status in the KVM Wizard page as below.
  • KVM ON/OFF: Enable/Disable the KVM button function.
    • Select ON to enable the KVM button function. Once the system detects the USB Type-C input signal, a message box will appear on the screen.
    • Press the KVM button or the Control button to switch to the USB Type-C input source.
    • Note: When the KVM button function is enabled, the KVM ON will be displayed on the left panel.
    • Select OFF to disable the KVM button function.
    • Note: When the KVM button function is disabled, the KVM OFF will be displayed on the left panel.
  • KVM Reset: Restore the KVM default settings.
    • HDMI 1 input source is bound with a USB Type-B connection.
    • USB Type-C input source is bound with a USB Type-C connection.
    • The KVM ON/OFF function is set to ON.

Game Assist

  • When the Main menu appears on the screen, move the Control button right ( ) to enter the Game Assist menu.
  • GAME INFO: Configure the FPS (First Person Shooting) game-related settings.
    • Select Gaming Timer to select countdown timer mode. To disable this function, set the setting to OFF.
    • Select Gaming Counter or Refresh Rate to enable/disable the gaming counter or real-time refresh rate setting.
    • Select Info Location to specify the location of the information to be shown on the screen.
  • Crosshair: Select the type of crosshair to assist with aiming.
  • Eagle Eye: Enable/Disable a window that can enlarge a specific area of the screen and adjust related settings.
  • Dashboard: Enable/Disable the system information of the PC shown on the screen.
  • Note: Official software installation and a USB connection between the monitor and the PC are required.
  • Display Alignment: Show the alignment lines to help multiple monitor settings.

Configure the Device Settings

When the Main menu appears on the screen, move the Control button up ( ) to enter the Settings menu.

Gaming
Configure the game-related settings.

Item Description
Aim Stabilizer Sync When this function is enabled, it reduces the motion blur

in a fast-moving game.

Note: This function is not available under the following conditions:

–  when the frequency setting is lower than 100Hz.

–  when the current source is HDR.

Black Equalizer| Adjust the brightness of the black areas.
Super Resolution| Sharpen the low-resolution images.
Display Mode| Select the aspect ratio of the screen.

•      Full: Scale the input image to fill the screen. Ideal for 16:9 aspect images.

•      Aspect: Display the input image without geometric distortion filling as much of the screen as possible.

Note: This option is not compatible with AMD FreeSync and PIP/ PBP functions.

Overdrive| Improve the response time of the LCD monitor.
AMD FreeSync| When this function is enabled, it eliminates the screen lag and tearing while playing games.

Picture
Configure the image-related settings.

Item Description
Picture Select different predefined settings to optimize the visual

presentation based on the content type or customize personal preferences.

Note: The Monitor uses a Low Blue Light panel. Low Blue Light level 10 is the optimized setting and in compliance with TÜV Rheinland Software Low Blue Light Certification.

Display
Configure the display screen-related settings.

Item Description
Input Select the input source.
RGB Range Manually set the range of RGB or auto-detect.

Note: This option is only available for HDMI input.
Overscan| When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image.
Note: This option is only available for HDMI input.

PIP/PBP
Configure the Picture-In-Picture and Picture-By-Picture related settings.

Note: PIP/PBP function cannot be enabled when receiving HDR and FreeSync signals.

System
Configure the system-related settings.

Item Description
Audio Configure the audio-related settings.
OSD Settings Configure the On-Screen-Display menu-related settings.
Quick Switch Assign the functions of Quick Switch to the Control button.
Other Settings •      Resolution Notice: Enable/Disable the resolution

information when switching or restarting the screen signal source.

•      Input Auto Switch: Enable/Disable automatic switching to an available input source.

•      Auto Power OFF: Enable/Disable the timer to automatically turn off the monitor.

•      LED Indicator: Select the indicator type of power LED.

•      USB(A/C) Charge: Enable/Disable the USB Type-A and Type-C charging function.

Language
Select the desired language for the OSD menu.

Save Settings
Set the personalized OSD configurations for Setting 1, Setting 2, or Setting 3.

Reset All
Restore the monitor to its factory default settings.

APPENDICES Specifications

Item Specifications
Panel Size 27-inch
Aspect Ratio 16:9
Resolution QHD (2560 x 1440)
LED Life 30,000 hours (min.)
Pixel Pitch 0.2331 (H) x 0.2331 (V)
Brightness SDR 350 nits (typ.) / HDR 400 nits
Contrast Ratio 1000:1
Color Depth 1.07B (8Bit+FRC)
Active Display Area 596.736 (H) x 335.664 (V)
Viewing Angle 178° (H)/178° (V)
Input/Output Terminals •  2 x HDMI 2.0

•  1 x DP 1.4

•  1 x USB Type-C (5V/2A)

•  2 x USB 3.2 (5V/1.5A)

•  1 x USB upstream

•  1 x Headphone

Note: USB(A/C) Charge: Enable/Disable the USB type A (5V/1.5A) and Type-C charging (5V/3A) function in standby mode.

Power Supply| AC100 ~ 240V, 50/60Hz
Power Adapter Rating| 19VDC, 4.74A
Power Consumptions| •  On Mode: 23W

•  Standby: 0.5W

•  Off Mode: 0.3W

Note: The test conditions follow the CEC standards.

Dimensions (W x H x D)| 615.11 x 535.66 x 193.68 mm (with stand)

615.11 x 367.35 x 42.22 mm (without stand)

Weight| 5.2 ± 0.5 kg (with stand)

3.5 ± 0.5 kg (without stand)

Temperature Range (operation)| 0°C to 40°C

Note: Specifications subject to change without notice.

Supported Timing List

Timing List HDMI DP Type-C
640 x 480 / 60Hz V V V
640 x 480 / 67Hz V V V
640 x 480 / 72Hz V V V
640 x 480 / 75Hz V V V
720 x 400 / 70Hz V V V
720 x 400 / 88Hz V V V
720 x 480 / 60Hz V V V
800 x 600 / 56Hz V V V
800 x 600 / 60Hz V V V
800 x 600 / 72Hz V V V
800 x 600 / 75Hz V V V
832 x 624 / 75Hz V V V
1024 x 768 / 60Hz V V V
1024 x 768 / 70Hz V V V
1024 x 768 / 75Hz V V V
1024 x 768 / 87Hz V V V
1152 x 864 / 75Hz V V V
1152 x 870 / 75Hz V V V
1280 x 720 / 50Hz V V V
1280 x 720 / 60Hz V V V
1280 x 720 / 100Hz V V V
1280 x 800 / 60Hz V V V
1280 x 960 / 60Hz V V V
1280 x 1024 / 60Hz V V V
1280 x 1024 / 75Hz V V V
1440 x 480 / 60Hz V V V
1440 x 900 / 60Hz V V V
1600 x 900 / 60Hz V V V
1680 x 1050 / 60Hz V V V
1920 x 1080 / 24Hz V
1920 x 1080 / 50Hz V V V
1920 x 1080 / 60Hz V V V
1920 x 1080 / 100Hz V V V
1920 x 1080 / 120Hz V V V
1920 x 1080 / 144Hz V V V
2560 x 1440 / 60Hz V V V
2560 x 1440 / 120Hz V V V
2560 x 1440 / 144Hz V
2560 x 1440 / 180Hz V V
1280 x 1440 / 60Hz(PBP) V V V

Supported Timing List (PBP)

Timing List HDMI DP Type-C
640 x 480 / 60Hz V V V
640 x 480 / 67Hz V V V
640 x 480 / 72Hz V V V
640 x 480 / 75Hz V V V
720 x 400 / 70Hz V V V
720 x 400 / 88Hz V V V
720 x 480 / 60Hz V V V
800 x 600 / 56Hz V V V
800 x 600 / 60Hz V V V
800 x 600 / 72Hz V V V
800 x 600 / 75Hz V V V
832 x 624 / 75Hz V V V
1024 x 768 / 60Hz V V V
1024 x 768 / 70Hz V V V
1024 x 768 / 75Hz V V V
1024 x 768 / 87Hz V V V
1152 x 864 / 75Hz V V V
1152 x 870 / 75Hz V V V
1280 x 720 / 50Hz V V V
1280 x 720 / 60Hz V V V
1280 x 720 / 100Hz V V V
1280 x 800 / 60Hz V V V
1280 x 960 / 60Hz V V V
1280 x 1024 / 60Hz V V V
1280 x 1024 / 75Hz V V V
1440 x 480 / 60Hz V V V
1440 x 900 / 60Hz V V V
1600 x 900 / 60Hz V V V
1680 x 1050 / 60Hz V V V
1920 x 1080 / 24Hz V
1920 x 1080 / 60Hz V V V
2560 x 1440 / 60Hz V V V
1280 x 1440 / 60Hz(PBP) V V V

Troubleshooting

Problem Possible Solution(s)
No power •      Make sure the power cable is properly connected to the power

source and the monitor.

•      Check the cable and plug to make sure they are not broken.

•      Make sure the monitor is turned on.

No image appears on the screen| •      Make sure the monitor and the computer are properly connected and both devices are turned on.

•      Make sure you have selected the correct input source.

The image does not fill the entire screen| •      Try different Display Mode (aspect ratio) settings.
The colors are distorted| •      Make sure the input signal cable is properly connected.

•      Configure the image-related settings. Refer to the “Picture” section.

No sound or volume is low| •      Make sure the headphone cable is properly connected.

•      Adjust the volume level.

•      Adjust your computer sound-related settings.

Note: If the problem persists, please contact our customer service for further assistance.

Basic Care

  • Wipe the screen with a soft, lint-free cloth to remove any residual dust.
  • Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with a damp cloth.

Note:

  • Make sure that the cloth is damp, but not wet.
  • When wiping, avoid applying excessive pressure on the screen.
  • Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information

SAFETY INFORMATION

Safety Precautions
Read through the following Safety Precautions before using the monitor.

  • Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
  • Keep the plastic packaging bag for the product in a place that cannot be reached by children.
  • Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
  • The power cord plug must be connected to a properly wired and grounded power outlet.
  • Do not touch the plug with wet hands, as it can easily cause electric shock.
  • Place the monitor in a stable and well-ventilated place.
  • Do not place the monitor near any heat sources, such as electric radiators or direct sunlight.
  • The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
  • Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
  • Make sure to unplug the monitor from the power outlet before cleaning.
  • As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
  • Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
  • Disconnect the power cable if the monitor is not being used for a long period.
  • Do not attempt to disassemble or repair the monitor yourself.

Stability Hazard Precautions
The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall per the installation instructions. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
  • ALWAYS use furniture that can safely support the product.
  • ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
  • ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
  • ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled, or grabbed.
  • NEVER place a product in an unstable location.
  • NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
  • NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
  • NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
  • If the existing product is going to be retained and relocated, the same considerations as above should be applied.
  • To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.u

User Comfort Recommendations
The monitor adopts Flicker-Free technology which clears the eye’s visible monitor flicker and prevents users from suffering eye strain and fatigue.

The following are some tips for comfortable viewing of your monitor:

  • Allow a minimum distance of 50 to 75cm (20” to 30”) between your eyes and the monitor.
  • A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye height when you are comfortably seated.
  • Use adequate lighting for the type of work you are performing.
  • Take regular and frequent breaks (at least for 10 minutes) every half-hour.
  • Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
  • Eye exercise can help reduce eye strain. Repeat these exercises frequently:
    1. look up and down
    2. slowly roll your eye
    3. move your eyes diagonally.
  • This model has passed Flicker-Free and Low Blue Light verification by TÜV Rheinland.
  • To learn more:https://www.gigabyte.com/tw/Support/FAQ/4310.

FCC

REGULATORY INFORMATION United States of America, Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, according to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help. u

Canadian Department of Communications Statement

  • This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • This class B digital apparatus complies with Canadian ICES-003.

European Union (EU) CE Declaration of Conformity

  • This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the Directive (EU) 2015/863 amendment of Annex II.

Compliance with these directives is assessed using applicable European Harmonised Standards.

European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirements. Moreover, we at GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals.

European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) Directive Statement

GIGABYTE will fulfill the national laws as interpreted from the 2012/19/EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling, and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.

WEEE Symbol

  • The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling, and disposal procedures.
  • For more information about where you can drop off your waste equipment for recycling, please contact your local government office, your household waste disposal service or where you purchased the product for details of environmentally safe recycling.

India RoHS

  • This product complies with the “India E-waste (Management and Handling) Rule 2011” and prohibits the use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Copyright

© 2024 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved. The trademarks mentioned in this manual are legally registered to their respective owners.

Disclaimer

  • Information in this manual is protected by copyright laws and is the property of GIGABYTE.
  • Changes to the specifications and features in this manual may be made by GIGABYTE without prior notice.
  • No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without GIGABYTE’s prior written permission.
  • In order to assist in the use of this monitor, carefully read the User Guide.
  • For more information, check on our website at: https://www.gigabyte.com.
  • The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress, and HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

References

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