NINJA NC501UK Creami Deluxe Owner’s Manual
- August 6, 2024
- Ninja
Table of Contents
NC501UK Creami Deluxe
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Product Specifications:
- Model: CREAMi DELUXE NC501UK
- Intended Use: Indoor and household use only
- Manufacturer: SharkNinja
Product Usage Instructions:
Safety Precautions:
-
Read all instructions in the owner’s guide before using the
appliance. -
Follow all warnings and instructions provided to ensure safe
operation. -
Always unplug the appliance when not in use.
-
Use only attachments and accessories recommended by
SharkNinja.
Operating Guidelines:
-
Always attach the Deluxe Creamerize Paddle to the outer bowl
lid before placing it on the motor base. -
Avoid contact with moving parts during operation.
-
Do not overfill containers beyond the MAX FILL lines.
-
Do not operate the appliance with an empty container.
-
Do not microwave containers or accessories except for the
CREAMi Deluxe Tub, which can be microwaved for up to 8
minutes. -
Never leave the appliance unattended during use.
Tips for Safe Usage:
-
Avoid mixing hot liquids to prevent pressure buildup and steam
exposure. -
Add liquid to the tub before processing dry ingredients.
-
Do not grind ingredients with the appliance.
-
Always ensure lids are properly installed before operating the
appliance. -
Remove all utensils from containers before starting the
appliance to prevent shattering.
Frequently Asked Questions (FAQ):
Q: Can I use attachments not recommended by SharkNinja?
A: It is recommended to only use attachments and accessories
provided with the product or those recommended by SharkNinja. Using
other attachments may cause safety hazards.
Q: Can I microwave all containers and accessories?
A: Only the CREAMi Deluxe Tub can be microwaved for up to 8
minutes. Do not microwave any other containers or accessories
provided with the appliance.
“`
CREAMi DELUXE NC501UK | Owner’s Guide
IMPORTANT SAFETY INSTRUCTIONS FOR HOUSEHOLD USE ONLY · PLEASE READ CAREFULLY
BEFORE USE
Read and review instructions for operation and use.
Indicates the presence of a hazard that can cause personal injury, death or
substantial property damage if the warning included with this symbol is
ignored.
For indoor and household use only.
When using electrical appliances, basic safety precautions should always be
followed, including the following:
WARNING
To reduce the risk of injury, fire, electrical shock or property damage, basic
safety precautions must always be followed, including the following numbered
warnings and subsequent instructions. Do not use appliance for other than
intended use.
1 Read all instructions prior to using the appliance and its accessories. 2
Carefully observe and follow all warnings and instructions. This unit contains
electrical connections
and moving parts that potentially present risk to the user. 3 Take inventory
of all contents to ensure you have all parts needed to properly and safely
operate
your appliance. 4 Turn the appliance OFF, then unplug the appliance from the
outlet when not in use, before
assembling or disassembling parts, and before cleaning. To unplug, grasp the
plug by the body and pull from the outlet. NEVER unplug by grasping and
pulling the flexible cord. 5 Before use, wash all parts that may contact food.
Follow washing instructions covered in this instruction manual. 6 Before each
use, inspect Deluxe Creamerize Paddle for damage. If paddle is bent or damage
is suspected, contact SharkNinja to arrange for replacement. 7 DO NOT use this
appliance outdoors. It is designed for indoor household use only. 8 DO NOT
operate any appliance with a damaged cord or plug or after the appliance
malfunctions or is dropped or damaged in any manner. This appliance has no
user-serviceable parts. If damaged, contact SharkNinja. 9 This appliance has
important markings on the plug. The entire supply cord is not suitable for
replacement. If damaged, please contact SharkNinja for service. 10 Extension
cords should NOT be used with this appliance. 11 To protect against the risk
of electric shock, DO NOT submerge the appliance or allow the power cord to
contact any form of liquid. 12 DO NOT allow the cord to hang over the edges of
tables or counters. The cord may become snagged and pull the appliance off the
work surface. 13 DO NOT allow the unit or the cord to contact hot surfaces,
including stoves and other heating appliances. 14 ALWAYS use the appliance on
a dry and level surface. 15 DO NOT allow children to operate this appliance or
use as a toy. Close supervision is necessary when any appliance is used near
children. 16 This appliance is NOT intended to be used by people with reduced
physical, sensory, or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
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SAVE THESE IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY · PLEASE READ CAREFULLY BEFORE USE
WARNING
To reduce the risk of injury, fire, electrical shock or property damage, basic
safety precautions must always be followed, including the following numbered
warnings and subsequent instructions. Do not use appliance for other than
intended use.
17 ONLY use attachments and accessories that are provided with the product or
are recommended by SharkNinja. The use of attachments not recommended or sold
by SharkNinja may cause fire, electric shock, or injury.
18 NEVER place the Deluxe Creamerize Paddle on the motor base without it first
being attached to the outer bowl lid and the lid being attached to the outer
bowl.
19 Keep hands, hair, and clothing out of the container when loading and
operating.
20 During operation and handling of the appliance, avoid contact with moving
parts.
21 DO NOT fill containers past the MAX FILL lines.
22 DO NOT operate the appliance with an empty container.
23 DO NOT microwave the containers or accessories provided with the appliance,
except the CREAMi Deluxe Tub. The tub can be microwaved.
24 DO NOT microwave the tub for more than 8 minutes at a time. Wait until
cooled before microwaving again.
25 NEVER leave the appliance unattended while in use.
26 DO NOT mix hot liquids. Doing so may result in pressure buildup and steam
exposure that can pose a risk of the user being burned.
27 DO NOT process dry ingredients without adding liquid to the tub. It is not
intended for dry blending.
28 DO NOT perform grinding operations.
29 NEVER operate the appliance without lids in place. DO NOT attempt to defeat
the interlock mechanism. Ensure the container and lid are properly installed
before operation.
30 Before operation, ensure all utensils are removed from containers. Failure
to remove utensils can cause containers to shatter and potentially result in
personal injury and property damage.
31 Keep hands and utensils out of containers while mixing to reduce the risk
of severe personal injury or damage to the unit. A scraper may be used ONLY
when the processor is not running.
32 DO NOT carry the unit by the handle of the outer bowl. Hold the unit by
grasping both sides of the unit under the head.
33 DO NOT process hard, loose ingredients or ice. This appliance is not
intended to process loose frozen fruit, a block of solid ice, or ice cubes.
34 DO NOT freeze the tub at an angle. Tubs must be placed on a level surface
in the freezer. Tubs frozen at an angle should NOT be processed.
35 The maximum rating wattage can be achieved with the following recipe: Set
the freezer to -16°C and let the freezer stabilize. Whisk 1 box of instant
chocolate pudding powder (165 grams) with 3 cups of milk for 2 minutes. Pour
base into an empty CREAMi Deluxe Tub up to the MAX FILL line. Place the tub in
the freezer for 17.5 hours. Process the base using the RE-SPIN program.
PARTS
A Motor Base (attached power cord not shown)
B Outer Bowl Lid
C Deluxe Creamerize Paddle
D CREAMi Deluxe Lid
E 709ml CREAMi Deluxe Tub
F Outer Bowl
B
NOTE: Unit colour, number of tubs, and programs may vary by model.
C
D
E
F
A
BEFORE FIRST USE
IMPORTANT: Review all warnings before proceeding.
NOTE: All attachments are BPA free and top-rack dishwasher safe. Ensure the
paddle, tub, outer bowl, and lids are all separated before placing in the
dishwasher. DID YOU KNOW? You can use the outer bowl to carry the CREAMi
Deluxe Tub after removing it from the freezer. 1 Remove all packaging
materials from the unit. 2 Wash containers, lids, and paddle in warm, soapy
water. Use a dishwashing utensil with a handle to clean the paddle. 3
Thoroughly rinse and air-dry all parts. 4 Wipe control panel with a soft
cloth.
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FEATURES
Use the Power button to turn the unit on or off.
INSTALL LIGHT Light will illuminate when unit is not fully assembled for use.
If light is blinking, ensure the bowl is properly installed. If light is
solid, check that the paddle is installed.
COUNTDOWN TIMER Countdowns remaining program time.
ENJOY LIGHT When processing is complete, light will illuminate.
PROCESSING MODE Select processing mode prior to selecting a program. To
process the whole Deluxe Tub, press FULL. To process just the top half, press
TOP. To process the remaining half of the Deluxe Tub, press BOTTOM.
NOTE: TOP and BOTTOM modes are not available with DRINKABLE programs.
ONE-TOUCH PROGRAMS Each One-Touch Program is intelligently designed to whip up delicious creations. Programs vary in length and speed depending on the optimal settings to get perfectly creamy results for that type of recipe.
NOTE: To stop an active program, press the dial again.
SCOOPABLE PROGRAMS ICE CREAM Designed for traditionally indulgent recipes. Great for turning dairy and dairy-alternative recipes into thick, creamy, and scoopable ice creams. LITE ICE CREAM Designed for health-conscious consumers to make ice creams that are low in sugar or fat or use sugar substitutes. Choose when processing keto or paleo recipes. SORBET Transform fruit-based recipes with high water and sugar content into creamy delights. GELATO (not available on all models) Creates custard bases for Italian-style ice cream. FROZEN YOGURT Easily transform your favorite store-bought yogurts into healthy, creamy frozen treats with the touch of a button. When making frozen yogurt, ensure you are using full-fat yogurt with added sugar. Do not process non-fat yogurt or yogurt with no added sugar in the unit.
DRINKABLE PROGRAMS FRAPPÉ (not available on all models) Create coffeehouse- quality frozen coffee drinks with your preferred coffee and sugar, along with milk or milk-alternative you desire. FROZEN DRINK Make thicker, smoother, slower-melting frozen beverages that go beyond resort-style quality. SLUSHI Recreate a favorite childhood treat by turning water and fruit squashes or syrups into silky-smooth, sippable slushies. MILKSHAKE Designed to create quick and thick milkshakes by combining your favorite ice cream (store-bought or homemade), milk, and mix-ins.
MIX-IN Designed to fold in pieces of candies, cookies, nuts, cereal, or frozen fruit to customize a just processed base or store-bought treat.
NOTE: Mix-ins work best if they are added in the middle of the Deluxe Tub. After processing, use a spoon to create a 4cm wide hole that reaches the bottom of the processed portion of the Deluxe Tub. Add chopped or broken mix- ins to the hole and process again using the MIX-IN program.
RE-SPIN Designed to ensure a smooth texture after running one of the preset programs. RE-SPIN is often needed when the base is very cold (below -20C) and the texture is crumbly rather than creamy.
NOTE: Do not RE-SPIN before using the MIX-IN program.
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FREEZING TIPS
For best results, set your freezer between -12C and -20C. The CREAMi Deluxe is
designed to process bases within this range. If your freezer is within this
range, your tub should reach the appropriate temperature. DO NOT freeze the
Deluxe Tub at angle. Place the Deluxe Tub on a level surface in the freezer.
Upright freezers work best. A chest freezer is not recommended, as they tend
to reach extremely cold temperatures. Freeze the base for at least 24 hours.
While it may be frozen, the base needs to reach an even colder temperature
before it can be processed. Make the most of your time by prepping several
CREAMi Deluxe Tubs at once. Keep these Deluxe Tubs in your freezer to Creamify
on demand whenever the craving strikes.
Don’t want to wait 24 hours? Customize store-bought ice cream with mix-ins or
make a milkshake. To customize store-bought ice cream, scoop the ice cream
into a Deluxe Tub and skip to step 11a.
This is NOT a blender.
DO NOT process a solid block of ice or ice cubes. DO NOT make a smoothie or
process hard, loose ingredients. Fruit must be crushed to release its juice or
combined with other ingredients and frozen before processing.
USING THE CREAMi DELUXE
IMPORTANT: Review all warnings before proceeding.
1 Add ingredients to the CREAMi Deluxe Tub. DO NOT add ingredients past the
MAX FILL line. For recipe inspiration, choose from hundreds of recipes at
ninjatestkitchen.eu.
2 If the recipe requires the ingredients to be frozen, snap the lid on the
Deluxe Tub and freeze for at least 24 hours.
NOTE: The unit must be plugged in before assembly. The unit will not run if
the outer bowl is installed before the unit is plugged in.
3 Plug in the unit and place on a clean, dry, level surface such as a
countertop or table.
4 When the base is prepped or frozen, remove the Deluxe Tub lid and place the
Deluxe Tub in the outer bowl.
NOTE: DO NOT process the Deluxe Tub if ingredients have been frozen at an
angle or if the Deluxe Tub has been scooped out of and then refrozen unevenly.
Always smooth-out the surface of a processed treat before re-freezing. If
frozen unevenly, put the Deluxe Tub in the fridge to allow the ingredients to
melt. Then whisk to combine ingredients. Refreeze, ensuring to place the
Deluxe Tub on a level surface in the freezer.
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USING THE CREAMi CONT
IMPORTANT: Review all warnings before proceeding.
5 Press and hold the paddle latch on the top of the outer bowl lid, then insert
the Deluxe Creamerize Paddle in the bottom of the lid. Release the latch to
PADDLE RELEASE
secure the paddle. When fully installed, the latch will be centered and the
paddle will be slightly loose. Press the power button to turn on the unit.
6 Position the tab of the lid just slightly to the right of the outer bowl
handle so the lines on the lid and handle align. Rotate the lid clockwise to
lock.
7 With the unit plugged in, place the outer bowl onto the motor base with the
handle centered below the control panel. Twist the handle to the right to
raise the platform and lock the bowl in place, signaled by a click.
8 Press the power button to turn on the unit. If the outer bowl is properly
installed, the control panel will illuminate and the unit will be ready for
use. Press TOP, FULL, or BOTTOM, then use the dial to select the program that
matches your base and press dial to begin processing. The program will
automatically stop when complete.
NOTES: · TOP and BOTTOM modes are not available with DRINKABLE programs. · If
the install light is illuminated, the unit is not fully assembled for use. If
the light is blinking, ensure
the bowl is properly installed. If the light is solid, check that the paddle
is installed. Ensure to plug the unit in before installing the bowl.
9 When program is complete, remove the outer bowl by holding the bowl release
button on the left side of the motor base and twisting the handle back to the
center. As the handle is twisted, the platform will lower the bowl. Pull the
bowl straight back towards to you to remove.
10 To remove lid, press the lid unlock button and twist the lid
counterclockwise.
NOTE: The unit does not allow One-Touch Programs to be run back to back.
Between programs, lower the bowl and check the results before proceeding.
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11a If adding mix-ins, use a spoon to create a 4cm wide hole that reaches the
bottom of the processed portion of the Deluxe Tub. Add chopped or broken mix-
ins to the hole in the Deluxe Tub and repeat steps 610 to process again using
the same processing zone and the MIX-IN program.
MIX-IN TIPS
Add 45g of crushed candies, frozen fruits, chopped nuts, chocolate pieces, and
more. When adding several different types of mix-ins, do not exceed 45g in
total. Adjust the quantity of mix-ins to taste, ensuring the outer bowl lid
can still comfortably close over the Deluxe Tub. Hard mix-ins will remain
intact. Mix-ins like chocolate, candy, and nuts will not be broken down during
the MIX-IN program. Use mini chocolate chips and candies or pre-chopped
ingredients. Soft mix-ins will get broken down. Mix-ins like cereal, cookies,
and frozen fruit will end up smaller after the MIX-IN program. Use bigger
pieces of soft ingredients. For ice cream and gelato, fresh fruit, sauces, and
spreads are NOT recommended as mix-ins. Adding fresh fruit, fudge, and caramel
sauces will water down your treat. Chocolate hazelnut spread and nut butters
also do not mix well. Frozen fruit or chocolate/caramel shell toppings are
recommended.
11b If not adding mix-ins, RE-SPIN can be used on a crumbly or powdery Deluxe
Tub to make it more creamy. RE-SPIN is often needed for very cold bases. If
the treat is smooth and scoopable, go to step 12. If the base is crumbly or
powdery, repeat steps 610 to process again using the RE-SPIN program.
NOTE: Do not RE-SPIN before using the MIX-IN program.
12 Lift the Deluxe Tub out of the outer bowl and enjoy!
13 Rinse the outer bowl lid to remove any sticky residue or pieces wedged in
the Deluxe Creamerize Paddle. Then detach the paddle by pressing the latch on
the top of the outer bowl lid. For easy cleanup, release paddle directly into
the sink.
14 Turn the unit off by pressing the power button. Unplug the unit when
finished. Refer to the Care & Maintenance section for cleaning and storage
instructions.
15 Didn’t finish your Deluxe Tub? Flatten the top of your frozen treat with a
spoon or spatula before refreezing. If the treat is hard after re-freezing,
process it again on the program used to make it. If it’s soft, just scoop and
enjoy it. Before re-processing a drinkable leftover, add a 120ml. pour-in of
your choosing for FROZEN DRINK or a 170ml. pour-in of your choosing for SLUSHI
or FRAPPÉ.
NOTE: If your treat contains mix-ins, processing again will further crush your
mix-ins and create a new flavour.
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CARE & MAINTENANCE
CLEANING
NOTE: Before cleaning, ensure to remove the Deluxe Creamerize Paddle from the
outer bowl lid by rinsing the lid and then pressing the paddle latch.
Hand-Washing Wash containers, lids, and paddle in warm, soapy water. Use a
dishwashing utensil with a handle to clean the paddle. Thoroughly rinse and
air-dry all parts. Dishwasher Containers, lids, and paddle are top-rack
dishwasher safe. Ensure the paddle, Deluxe Tub, outer bowl, and lids are all
separated before placing them in the dishwasher. Outer Bowl Lid Remove paddle
before cleaning the outer bowl lid as ingredients may be stuck under the
paddle. Then run warm water through the paddle release lever and out the drain
holes on either side. Position the lid with the lever side down to fully drain
the lid. Remove the dark grey rubber lip seal wrapped around the middle of the
underside of the outer bowl lid. Then hand wash the lid and seal with warm,
soapy water or place in the dishwasher.
Motor Base Unplug the motor base before cleaning. Wipe motor base with a
clean, damp cloth. Do not use abrasive cloths, pads, or brushes to clean the
base. Using a damp cloth, wipe the spindle below the control panel after each
use.
If liquid is trapped between the motor base and the platform, raise the
platform to clean. Place the outer bowl onto the motor base with the handle
centered below the control panel. Twist the handle to the right to raise the
platform. Then use a damp cloth to clean the area between the base and the
raised platform.
STORING For cord storage, wrap the cord with the hook-and-loop fastener near
the back of the motor base. DO NOT wrap the cord around the bottom of the base
for storage. Do store any remaining attachments alongside the unit or in a
cabinet where they will not be damaged or create a hazard. RESETTING THE MOTOR
This unit features a unique safety system that prevents damage to the motor
and drive system should you inadvertently overload it. If the unit is
overloaded, the motor will be temporarily disabled. Should this occur, follow
the reset procedure below. 1 Unplug the unit from the electrical outlet. 2
Allow the unit to cool for approximately 15 minutes. 3 Remove the outer bowl
lid and paddle. Ensure no ingredients are jamming the lid assembly. IMPORTANT:
Ensure that maximum capacities are not exceeded. This is the most typical
cause of appliance overload.
NOTE: DO NOT process a solid block of ice or ice cubes. DO NOT make a smoothie
or process hard, loose ingredients. Fruit must be crushed to release its juice
or combined with other ingredients and frozen before processing.
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TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn power off
and unplug unit before troubleshooting. Unit moves on counter while
processing. · Make sure the countertop and the feet of the unit are clean and
dry. Frozen treat is liquid, not solid, after processing. · If a base is soft
after processing, put the CREAMi Deluxe Tub back in the freezer for several
hours or until desired consistency is reached. · For best results, freeze base
for at least 24 hours and process immediately after removing from the freezer.
If the processed base is still not firm, try setting your freezer to a colder
temperature. The unit is designed to process bases between -12C and -20C. ·
The proportion of fat or sugar may be too high in your recipe. Consult the
inspiration guide and use the included recipes as a guide for best results.
Frozen treat looks crumbly or powdery after processing. · When bases are
frozen in very cold freezers, they may come out crumbly. After running a One-
Touch Program, use the RE-SPIN program to make your frozen treat smoother and
creamier. · The proportion of fat or sugar may be too low in your recipe.
Consult the inspiration guide and use the included recipes as a guide for best
results. One-Touch Programs will not illuminate. · Ensure the unit is plugged
into a working outlet before installing the outer bowl. Then press the power
button to select a program. · Make sure the unit is fully assembled for use.
If the unit is powered on and the outer bowl is not installed correctly, the
install light will flash. If the paddle is not installed correctly, the
install light will illuminate. All One-Touch Programs will be available, when
the unit is fully assembled and a processing mode has been selected. · The
unit does not allow you to run programs back to back. Between programs, lower
the bowl and check the results before raising the bowl and running another
program. Install light is flashing. · The outer bowl is not installed or is
not installed correctly. Re-install the paddle into the outer bowl lid and the
lid onto the outer bowl, then re-install the outer bowl onto the motor base
until it clicks into place. Install light is steadily illuminated. · The outer
bowl is correctly installed, but the paddle is missing or has been incorrectly
installed. Lower the platform by pressing and holding the bowl release button
on the left of the motor base while twisting the outer bowl handle toward the
center. Be sure the paddle is installed in the lid. The display shows E1 or E2
and the program lights are flashing. · The motor has overloaded and needs to
be reset. Unplug the unit, remove the bowl, and allow the motor base to cool
for approximately 15 minutes before running again. · Remove the outer bowl lid
and paddle. Ensure no ingredients are jamming the lid assembly. · The
ingredients you are trying to process might be too dense. Make sure you are
using ingredients with sugar or fat. Follow the recipes in the inspiration
guide for best results. · Your freezer might be very cold. The unit is
designed to process bases between -12C and -20C. Change the setting of your
freezer, move the Deluxe Tub to the front of your freezer, or leave the Deluxe
Tub out on the counter for a few minutes before processing. · DO NOT process a
solid block of ice, ice cubes, or hard, loose ingredients. The display shows
E3 and the program lights are flashing. · There was an error and the program
did not successfully complete. First, unplug the unit. Check that the paddle
is installed properly, then plug the unit back in and try running the program
again. Deluxe Tub froze at an angle in the freezer. · For best results, do not
process a Deluxe Tub that has been frozen at an angle or scooped out of and
then refrozen unevenly. · Always smooth-out the surface of your ice cream
before re-freezing. If the Deluxe Tub is frozen unevenly, put the Deluxe Tub
in the fridge to allow the ingredients to melt. Then whisk to make sure the
ingredients are combined. Refreeze, making sure to place the Deluxe Tub on a
level surface in your freezer. Outer bowl will not release from motor base
after processing. · Wait approximately 2 minutes, then try to remove the outer
bowl again. Hold the release button on the left side of the motor base and
twist bowl handle clockwise to remove. This may take some force. · To prevent
the outer bowl from getting stuck on the motor base, make sure the cavity on
top of the paddle is fully dry before processing. Also, when processing
different bases consecutively, make sure to rinse and dry the paddle after
processing each base. With some recipes, water may freeze between the paddle
and motor base causing them to stick together; drying the paddle between runs
will prevent this. Inside of CREAMi Deluxe Tub is scratched. · Light
scratching of the Deluxe Tub is normal after regular use. To keep the Deluxe
Tub from scratching, prep ingredients in a separate bowl and avoid aggressive
use of metal utensils in the Deluxe Tub. Clean with soft, non-abrasive cloths.
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ORDERING REPLACEMENT PARTS
To order additional parts and attachments, visit ninjakitchen.co.uk.
GET HELP RIGHT NOW!
Questions or Problems? CALL US: 0800 862 0453
PRODUCT REGISTRATION
Please visit ninjakitchen.co.uk/register-guarantee or call 0800 862 0453 to
register your new Ninja® product within 28 days of purchase. You will be asked
to provide the store name, date of purchase, and model number along with your
name and address. The registration will enable us to contact you in the
unlikely event of a product safety notification.
MORE TUBS, MORE CREAMI TREATS
To register your product and buy additional CREAMi Deluxe Tubs, visit
ninjakitchen.co.uk
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MANUFACTURER’S GUARANTEE
The Ninja Guarantee When a consumer buys a product in the UK, they get the
benefit of legal rights relating to the quality of the product (your “legal
rights”). You can enforce your legal rights against your retailer, including
Ninja if you bought your Ninja kitchen appliance from ninjakitchen.co.uk.
However, at Ninja we are so confident about the quality of our products that
we give the owner an additional, free parts and labour manufacturer’s
guarantee of up to 2 years. The guarantee it comes with is an important
consideration – and reflects how much confidence the manufacturer has in its
product and manufacturing quality. The manufacturer’s guarantee does not
affect your legal rights. How long are new Ninja machines guaranteed for? Our
manufacturer’s guarantee lasts for one year from the date of purchase as
standard, or for two years if you register your purchase with us within 28
days. How do I register my Ninja guarantee? If you have purchased your Ninja
kitchen appliance directly from ninjakitchen.co.uk your guarantee is
registered automatically. If you bought it from anywhere else in the UK, you
can register your guarantee online within 28 days of purchase. · To register
online, please visit www.ninjakitchen.co.uk/register-guarantee or scan the QR
code in your
instruction booklet. · Keep a note of the date you purchased the machine.
IMPORTANT: · Keep your receipt if you bought your Ninja kitchen appliance from
anywhere except ninjakitchen.co.uk.
You will need it to claim under your guarantee. · The free Ninja guarantee
only applies in the UK. What are the benefits of registering my free Ninja
guarantee? When you register your guarantee, you will get an extra year of
cover. We’ll also have your details to hand if we ever need to get in touch.
If you further agree to receive communications from us, you can also receive
tips and advice on how to get the best out of your Ninja kitchen appliance and
hear the latest news about new Ninja technology and launches. What is covered
by the free Ninja guarantee? Repair or replacement (at Ninja’s discretion) of
your Ninja machine, including all parts and labour. What is not covered by the
free Ninja guarantee? · Normal wear and tear. · Accidental damage or faults
caused by negligent use or care, misuse, neglect, careless operation or
handling of the Ninja kitchen appliance which is not in accordance with the
Ninja Operating Manual supplied with your machine. · Damage caused by use of
the Ninja kitchen appliance for anything other than normal domestic household
purposes. · Damage caused by use of parts not assembled or installed in
accordance with the operating instructions. · Damage caused by use of parts
and accessories which are not Ninja Genuine Components · Faulty installation
(except where installed by Ninja). · Repairs or alterations carried out by
parties other than Ninja or its agents. How can I claim under the free Ninja
guarantee? Contact our customer service helpline on 0800 862 0453. For service
hours please visit our website under `Contact Us’. It’s free to call, and
you’ll be put straight through to a Ninja representative. You’ll also find
online support at support.ninjakitchen.co.uk. The Ninja representative will go
through some troubleshooting with you, and if we conclude that the item has
failed, we will send you a replacement part or a returns label to send the
defective item back to us free of charge. When you have delivered the
defective product to us, we will send you a replacement.
Please remember that the item will need to be boxed when you return it to us.
It can be any suitable box, it does not have to be the original packaging.
Where can I buy genuine Ninja spares and accessories? Ninja spares and
accessories are developed by the same engineers who developed your Ninja
kitchen appliance. You’ll find a full range of Ninja spares, replacement parts
and accessories for all Ninja machines at www.ninjakitchen.co.uk. Please
remember that damage caused by the use of non-Ninja spares may not be covered
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RECORD THIS INFORMATION Model Number: Serial Number: Date of Purchase: (Keep receipt) Store of Purchase:
TECHNICAL SPECIFICATIONS
Voltage:
220-240V~ 50-60Hz
Power:
800W
SharkNinja Europe Limited, 3150 Century Way, Thorpe Park, Leeds, LS15 8ZB, UK +44 (0)800 862 0453 www.ninjakitchen.co.uk
SharkNinja Germany GmbH, Rotfeder-Ring 9, 60327 Frankfurt am Main, Germany wwww.ninjakitchen.eu
Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
NINJA is a registered trademark in the United Kingdom of SharkNinja Operating LLC. © 2023 SharkNinja Operating LLC
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@ninjakitchenuk