savaria K2 Plus Straight Stairlift Owner’s Manual

: August 5, 2024
: savaria

Table of Contents

savaria K2 Plus Straight Stairlift
Product Usage Instructions
WARRANTY
SAFETY INSTRUCTIONS
DESCRIPTION
Safety Features
SPECIFICATIONS
USING THE DEVICE
TROUBLESHOOTING
MAINTENANCE
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

savaria K2 Plus Straight Stairlift

Specifications

Applications:
- Residential, indoor, straight-run stairway
- Commercial (where permitted)
Load capacity:
- Residential: 400 lb (182 kg)
- Commercial: 350 lb (159 kg)
NOTE: Flip-up rail maximum load capacity is 350 lbs (159 kg)

Product Usage Instructions

Description
The K2 Plus Stairlift is designed to provide safe and convenient transportation along straight-run stairways in residential or commercial settings. It features various components for user comfort and safety.

Safety Instructions
For safe operation, carefully follow the instructions provided in the manual. Pay attention to safety features such as the emergency stop button, retractable seat belt, and key switch.

Using the Device

Seating Features
The seat assembly swivels for transfer in/out of the seat. Only swivel the seat when the unit has stopped. Fold up the seat, armrests, and footrest when not in use to save space.

Key Switch and Power Switch:
Insert the key and turn it clockwise to the ON position for operation. Flip the main power switch to ON. Avoid turning off the power switch after each trip to prevent battery drainage.

FAQ

Q: How do I fold up the seat, armrests, and footrest on the stairlift?
A: When the stairlift is not in use, lift up and hold the swivel handle to fold up the seat. The armrests and footrest can also be folded to save space on the stairway.

K2 Plus
Stairlift Owner’s Manual

IMPORTANT – READ FIRST
Ensure that only an authorized Savaria mechanic installs and services your Lift. Under no circumstances is anyone other than a mechanic with Savaria training and authorization to install, adjust, service or modify any mechanical or electrical device on this equipment.
Failure to follow this warning can result in safety system compromises or defeat; this can result in serious injury or death. Savaria accepts no liability
for property damage, warranty claims or personal injury, including death, in this circumstance.
Passenger safety is the result of countless details in the equipment design, manufacture, and installation. After installation, reliable operation and continual safe operation requires regular inspection and maintenance as outlined in this manual, or more frequently where usage, environment, or local jurisdiction requires. As the Owner, you are responsible for ensuring
that regular inspections and maintenance occur in a timely manner as per the manufacturer’s recommendations and maintenance schedule.
Refer to this owner’s manual for unit description, setup, operating instructions, and a maintenance schedule for your Lift. Upon completion of installation, the Savaria mechanic must provide you with the information for the box below and ensure it is recorded in this owner’s manual. In addition, either you or the Savaria mechanic must keep any service and/or maintenance records in the Maintenance Record section of this owner’s manual.
At all times, your Lift must be maintained in compliance with the applicable standard to which it has been built and installed.
United States: A18.1–Safety Standard for Platform Lifts and Stairway Chairlift
Canada: CSA B355/613–Platform lifts and stair lifts for barrier-free access
Europe: EN-81-40–Stairlifts and inclined lifting platform intended for persons with impaired mobility
Europe: 2006/42/EC–Machinery Directive
Depending on your country or region, the local authority code variant may apply. To ensure safe operation of your Lift, pay careful attention to the important notes, and follow the instructions and any additional safety regulations in this manual.

FOR OWNER’S RECORDS

Customer Name:
Installing Dealer:
Dealer’s Telephone Number:
Date Installed:
Serial/Job Number:

WARRANTY

Ensure your Savaria Dealer provides you with a copy of the manufacturer’s limited parts warranty and documentation relating to any Dealer labour warranty.

SAFETY INSTRUCTIONS

To ensure safe operation of this unit, pay careful attention to the important notes below.

To Ensure Safety

Read this manual carefully before using the equipment.
To prevent accidents, adhere strictly to the instructions and keep clear of moving parts at all times.
Follow instructions on all equipment labels at all times. Replace any damaged labels immediately.
Ensure that only qualified personnel perform maintenance and service on the unit.
When replacing parts, be sure that only genuine Savaria parts are used.
This unit is intended for use by a mature person who understands its proper operation as set out in this manual.

WARNING
At no time should children under the age of 16 use the lift while unsupervised.

This lift is to be used ONLY for the transport of a person up/down the stairway. Do NOT use the lift for any other purpose (such as the transport of items).
Do NOT use the lift for firefighting purposes or for evacuation during a fire.
Prior to operation, make sure that all areas in and around the lift are clear of any obstructions.
Be very careful of others using the stairs while the lift is in operation as there is a potential risk of collision.
Test your keys and emergency stop button (if equipped) every month.

DESCRIPTION

Exterior View
Figure 1 shows the exterior components of the K2 Plus Stairlift.

Seating Features
The seat assembly swivels in one direction only for transfer in/out of the seat. For your safety, do not swivel the seat until the unit has stopped. Once the unit has come to a complete stop, lift up and hold the swivel handle to swivel the seat. Release the handle to lock the seat in place.
When the stairlift is not in use, the seat, armrests, and footrest can be folded up to allow for more space on the stairway.

Safety Features

Seat Belt
Always use the retractable seat belt to ensure that you are safely secured in the chair during travel.
Footrest and Carriage Sensors
There are safety edge sensors on the sides of the footrest and the carriage, and an underpan sensor on the bottom of the footrest. These sensors will stop the stairlift if an obstruction is encountered on the stairway.
If you encounter an obstruction, press the opposite side of the toggle switch to run the stairlift in the opposite direction. Remove the obstacle from the pathway and proceed in the original direction of travel.
There is a push rod mechanism (with a safety switch) with flip up rail option, which will prevent the stairlift from traveling down when the flip-up rail is folded up.
Safety Switches
There are upper and lower safety limit switches to stop the stairlift when it reaches the top or bottom of the stairway. There are also mechanical stops at the top of the rail (front and back) to stop the lift from running off the rail.
There is a safety switch for the swivel seat that will prevent the stairlift from running if the seat is not locked in the riding position.
Emergency Stop Button
There is an emergency stop button located on the left arm. Pressing this button will stop the unit immediately.
Overspeed Brake
There is an overspeed brake that will engage and stop the lift if the normal downward travel speed is exceeded.

Key Switch and Power Switch
The stairlift is equipped with a key switch on the bottom of the same arm as the toggle switch. The unit cannot be operated unless the key is inserted and turned a quarter turn clockwise to the ON position. Once the key switch is turned on, flip the ON/OFF main power switch (on the top of the carriage) to the ON position.

NOTE
Do NOT turn off the power switch after each trip. Turning off the power switch stops the batteries from charging and this action will eventually drain the batteries.

SPECIFICATIONS

K2 Plus Specifications

Applications| Residential, indoor, straight-run stairway Commercial (where permitted)
---|---

Load capacity

| Residential: 400 lb (182 kg) Commercial: 350 lb (159 kg)

NOTE : Flip-up rail maximum load capacity is 350 lbs (159 kg)

Maximum travel| 32 ft (9.75 m)
Travel speed| 15 ft/min (0.08 m/s)

Daily cycle

| Normal: 10 Heavy: 25 Excessive: 40

Maximum starts in 1 hour on standard installation: 5

USING THE DEVICE

Before Operation

Ensure the stairway is clear of any obstructions and the stairlift charger is plugged in at the wall.
Insert the key and turn it a quarter turn clockwise. Flip the ON/OFF power switch to the ON position.
Check that the seat is locked in the riding position for up/down travel.

NOTE
If the chair has not been used for over an hour, press the remote button twice to wake it from sleepmode. If the chair has not been used for over 24 hours, run the chair from the arm toggle switch for a second to wake it from sleep mode. You can then use the remotes for normal operation.

Manual Flip Up rail Operation (If Equipped):

Unfold the flip-up rail by holding it from the top end and push it towards the floor. Ensure to keep the flip-up hinge clear while unfolding.
Lower the flip-up rail until the rubber pad touches the floor.
Check that the flip-up rail rack is meshing properly before stairlift operation.

Operating the Stairlift

If necessary, use the remote control to call the stairlift to the required end of the rail for boarding. Be sure to point the remote at the lift when pressing the button.
If necessary, fold down the seat, armrests, and footrest.
Lift up the seat swivel handle, rotate the seat to a comfortable boarding position, and then release the swivel handle to lock the seat in place.
Ensure the seat is locked in place before boarding.
Position yourself in the seat and fasten the seat belt.
Lift up and hold the seat swivel handle and rotate the seat so you are parallel to the rail (with your back against the wall). Release the swivel handle to lock the seat in the riding position.
Place your feet securely on the footrest and your arms on the armrests.
Press and hold the toggle switch to move the stairlift in the desired direction.
The stairlift will stop automatically at the upper or lower end of the rail, or if the toggle switch is released.
Ensure the stairlift has come to a complete stop before exiting the chair.
Lift up the seat swivel handle, rotate the seat to a comfortable exit position, and then release the swivel handle to lock the seat in place.
When the seat is locked in place, unfasten the seat belt and get out of the chair.
To allow for more room on the stairway when the stairlift is not in use, swivel the seat back to the riding position, and then fold up the seat, armrests, and footrest.
For more information or training, contact the installing company.

Emergency Stop
In the event of an emergency, you can press the red Emergency Stop button located on the arm of the chair. The stairlift will stop immediately. Once the emergency is dealt with, release the button to restore normal operation. Unit will come pre-equipped with the Emergency Stop button for all CSA B613 (as per section 8.5.2 – Emergency Stop Device) and all Commercial applications. Optional only for Residential applications in some regions.

Emergency Manual Operation
If necessary, you can operate the lift manually using the manual operation tool (handwheel) as described here.

Turn OFF the main power switch.
Remove the manual lowering hole plug from the bottom of the carriage.
Fit the shaft of the manual operation tool (shown below) into the manual lowering hole so it engages with the motor shaft.
For a left-hand unit, turn the handle clockwise for the unit to travel up the stairs and counter-clockwise for the unit to travel down the stairs.
For a right-hand unit, turn the handle clockwise for the unit to travel down the stairs and counter-clockwise for the unit to travel up the stairs.
When movement of the carriage is complete, call your Authorized Dealer for service assistance. DO NOT turn the main power back on.

TROUBLESHOOTING

Follow through the items below to determine a possible reason for the problem before contacting your authorized dealer. If any issues persist, please contact your authorized Savaria dealer

WARNING
Only qualified technicians are authorized to perform repairs and 6-month maintenance. DO NOT manipulate, modify or remove any safety feature of the lift. Contact your authorized dealer as necessary.

Problem	Action
Stairlift will not run

Make sure the stairlift charger is plugged in at the wall.
Make sure the key switch is turned ON and the power switch is ON.
Check the residence main circuit breaker (or fuse) panel for a tripped breaker tripped or blown fuse.

If your stairlift does not operate and all lights are on|

Make sure the seat is swiveled and locked in the riding position.
Check around the footrest and carriage for any obstructions.

Stairlift is beeping while not moving|

If the stairlift beeps for approximately 20 seconds while not moving, this means the stairlift is not charging.
Check that the stairlift cord is plugged in to the wall outlet.

Stairlift stops and won’t restart| If the stairlift runs to either end of the stairway and then stops and won’t restart, this means that the battery charge is low. Charge the stairlift.

Diagnostic LEDs
There are three diagnostic LEDs located on the carriage front panel.

NOTE
B355 and B613 units DO NOT have the 3 diagnostic LEDs.

LED Status

LEDs	Meaning
Middle and right LEDs on	Left-hand obstruction (or ready to run right)
Middle and left LEDs on	Right-hand obstruction (or ready to run left)
Middle LED on	Obstruction, both right-hand and left-hand
All LEDS off	Safety circuit fault
All LEDs on	Ready to run left or right

MAINTENANCE

The K2 Plus is subject to wear and tear from use. You must perform the checks and actions in the following tables to ensure safety and proper operation.

IMPORTANT
Savaria products are only to be installed, adjusted, serviced, or maintained by Savaria licensed dealers and technicians. Your Savaria product will have the warranty voided if a non-Savaria approved technician performs work on the Savaria product.
For units with high or excessive daily cycles, outdoor use, or use in harsh environments, inspection and maintenance should be conducted more frequently to ensure optimal performance.

Rail

Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---

Check the rail for Damages.

| ****

Review damages and causes, replace railing if needed.

| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive** : Every 6 months

Clean the rail for dirt.

| ****

Use a cleaning solution and remove any dirt/debris.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---
Check roller guide/grooves for damages/Irregular ities.| Replace railing if any damage is found.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive** : Every 6 months

**** Check all fixings of the rails and rail brackets.

| ****

**** Tighten any loose T nuts or screw holding the rail brackets to the staircase.

| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check the bracket extension connections (if equipped).| **** Tighten any loose nuts as required.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check the gear rack is tight and pitched properly.| **** Tighten any loose screw holding the rack to the rail frame.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check the presence of top and bottom final limits.| Ensure the unitstops at the required position at the top and bottom of the staircase.| Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---

Inspect top and bottom mechanical end stops.

| ****

Ensure firmly attached to the rails. Tighten the T nuts if required.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

Check charger output to the rail.

| ****

Verify output voltage and replace charger if needed.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Clean rubber rail end caps for any dirt.| **** Replace any excessively worn rail caps.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check for any loose wires, ground wire.| | ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check copper busline strip for any damages.| Ensure free from any dents and dirt. Replace the strip is needed.| Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---
Checkbuslinestrip end connections.| Connection to the charger wire should not be exposed. Reapply insulation if required.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check rail connections and splice bars (if more than one rail is used).| Ensure splice bars are securely holding the two rails in place. Tighten the splice bar screws if needed.| Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
In Case of Flip-Up Rail
Check Flip-up rail hinge for damage.| Clean all parts of the hinge.| ****

**** Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check the rail brackets attached on either side of the rail flip-up part.| Ensure rail brackets are firmly attached and making proper contact with the floor when the rail is unfolded. Replace rubber feet if needed.| Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check flip-up rail gas spring function.| The flip-up rail should stay upright when folded.

Replace the gas spring if required.

| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive** : Every 6 months

Carriage/ Unit

Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---
Check the unit/carriage frame for damages.| | Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

**** Check the batteries support for damages.

| | ****

**** Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check rollers and bearings for wear and tear.| Replace parts if necessary.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check rollers and bearings run smoothly.| ****

Lubricate the angled and straight rollers with synthetic grease (Super lube) or wet graphite grease.

| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive** : Every 6 months

Check the operation of the Overspeed brake.

| ****

For Instructions refer to Savaria Technical bulletin Part number: 001277.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---
Check the charging electrode pin for damage.|

**** Must be contacting the busline throughouttravel. Replace parts if necessary.

| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check left and right-side carriage bumper safety sensors.| Adjust side bumper switches sensitivity if required. Ensure the unit stops when it contacts an obstacle.| Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check all bolts holding the seat post assembly.| **** Torque any loose bolts to 40ft. lb. (55 N-m).| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check seat swivel plate for any damage.| **** Replace parts if necessary.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check the screws holding the seat swivel plate to the seat post assembly.| Tighten and reapply Loctite if required.| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---
Check the seat connection wire and connector for damage.|

Replace parts if necessary.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check 3 diagnostic LEDs in front of the unit for proper function.| |

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

**** Check the PCB / circuit board for damages.

| ****

Ensure all wire connections are secure.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check for excessive motor temperature.| **** The normal unitoperating temperature range is

-10°C to 40°C.

| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check for excessive motor, gear, or roller noise.| Replace parts if necessary.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)**
---|---|---|---

Check the footrest is level and tight.

| Ensure rail brackets are firmly attached and making proper contact with the floor when the rail is unfolded. Replace rubber feet if needed.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check all the footrest safety sensors for function.| Ensure the unit stops when it contacts an obstacle.|

**** Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check the connecting wire to the footrest for any damage.| | **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
In Case of Flip-Up Rail
Check the operation of the pushrod mechanism.| **** Ensure the unit stops when the switch is engaged.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
** Check the push rod mechanism is firmly attached to the motor.| ****

Tighten screws holding the bracket, reapply Loctite if needed.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---

Check Push rod mechanism/bracke t for any bending.

| **** Replace parts if necessary.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Inspect the pushrod mechanism by pushing against the roller and make sure it retracts back when the force is released.| ****

Lubricate the Push Rod mechanism with clear synthetic grease.

| ****

Every 6 months

| **Normal : Every Year Heavy : Every Year Excessive** : Every 6 months

Seat/ Chair

Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---
Check the seat for damages.| | **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

**** Check the armrest and the armrest hinge for damage.

| Tighten the nut holding the armrest to the seat frame. Ensure the armrest holds its position when folded up.|

**** Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check the folding seat hinge.| Ensure the folding seat holds its position when folded up.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check the function of the up-down toggle switch.| Replace parts if necessary.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check that the seatbelt connects and holds securely.| If required tighten the bolts holding the seat belt assembly to the seat frame.| ** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---
** Check the function of an emergency stop button.| **** Ensure the unit stops immediately when the button is pressed.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check the seat swivel function.| **** Lubricate seat post and swivelsystemusingwheel bearing grease.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

**** Check the seat swivel pin for function.

| Must be locking to the seat swivel plate when the chair is turned or riding position.| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check the seat swivel handles for damage.| | **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
**** Check the seat is leveled.| ****

Adjust the seat post assembly to level the seat.

| **** Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

Remotes/ Hall Call

Maintenance| Corrective Action| Frequency (Commercial)| Frequency (Residential)
---|---|---|---

Check remotes for damages and function.

| ****

Ensure the light illuminates when the up / down button is pressed.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

Check the function of the key switch (If keyed Hall call).

| ****

If needed replace the remote battery with the compatible 9V model.

| ****

Every 6 months

| Normal : Every Year Heavy : Every Year Excessive : Every 6 months
Check the remote holding brackets are securely attached to the wall.| | Every 6 months| Normal : Every Year Heavy : Every Year Excessive : Every 6 months

Maintenance Record