SimpliFire SF-FORMAT36 Wall Mount Owner’s Manual
- August 3, 2024
- SimpliFire
Table of Contents
SF-FORMAT36 Wall Mount
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Specifications:
- Model(s): SF-FORMAT36
- Mantel(s): SF-FM43-WH, SF-FM50-WH, SF-FM60-WH
Product Information:
Congratulations on selecting a SimpliFire Electric Appliance!
This product is an elegant and clean alternative to wood & gas
burning appliances. Designed for safety, reliability, and
efficiency, the SimpliFire electric appliance provides a great
heating solution for your space.
Product Usage Instructions:
1. IMPORTANT INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS:
-
Read all instructions carefully before attempting to assemble,
install, operate, or maintain this product. -
Protect yourself and others by observing all safety information
provided in the manual. -
Failure to comply with instructions could result in personal
injury and/or property damage.
2. GENERAL INFORMATION
A. Appliance Certification: Ensure the
appliance meets all necessary certifications before
installation.
B. Unpacking and Inspecting Appliance:
Carefully unpack the appliance and inspect for any damages or
missing parts.
C. Model and Serial Number Information: Note
down the model and serial numbers for future reference.
3. GETTING STARTED
A. Parts and Hardware: Familiarize yourself
with all parts and hardware included in the package.
B. Tools and Supplies Needed: Gather all
necessary tools and supplies required for installation.
C. Appliance Dimensions: Refer to the provided
dimensions to ensure proper fit in your space.
D. Location: Choose a suitable location for
installation based on the appliance’s requirements.
E. Clearance to Combustibles: Maintain the
recommended clearance from combustible materials.
F. Electrical Supply Circuit Requirements:
Ensure the electrical supply meets the specified requirements for
safe operation.
FAQ:
Q: Can this appliance be used as a primary heat source?
A: This appliance is not intended for use as a primary heat
source and should not be factored as such in residential heating
calculations.
“`
FORMAT Wall Mount Series:
Model(s):
SF-FORMAT36
Mantel(s):
SF-FM43-WH SF-FM50-WH SF-FM60-WH
Owner’s Manual Installation and Operation
SF-FM60-WH
SF-FM50-WH
SF-FM43-WH
NOTICE
DO NOT DISCARD THIS MANUAL
· Important operating · Read, understand and follow · Leave this manual with
a n d m a i n t e n a n c e these instructions for safe party responsible for use
instructions included. installation and operation.
and operation.
DIDSOCANRODT
Congratulations!
Congratulations on selecting a SimpliFire Electric Appliance, an elegant and
clean alternative to wood & gas burning appliances. The SimpliFire electric
appliance you have selected is designed to provide the utmost in safety,
reliability, and efficiency.
READ CAREFULLY BEFORE ATTEMPTING TO ASSEMBLE, INSTALL, OPERATE, OR MAINTAIN
THIS PRODUCT.
PROTECT YOURSELF AND OTHERS BY OBSERVING ALL SAFETY INFORMATION. FAILURE TO
COMPLY WITH INSTRUCTIONS COULD RESULT IN PERSONAL INJURY AND/OR PROPERTY
DAMAGE.
WARNING: To reduce risk of fire, electrical shock, or personal injury, read
all instructions before using appliance.
Please contact your SimpliFire dealer with any questions or concerns. For the
location of your nearest SimpliFire dealer, please visit www.hearthnhome.com.
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
1
1 IMPORTANT INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
WARNING! Risk of Fire! Risk of Burns! Risk of Electrical Shock!
DO NOT:
· Install or operate damaged heater · Modify heater · Operate the heater
without fully assembling all
components
Hearth & Home Technologies disclaims any responsibility for, and the warranty
and agency listing will be voided by the above actions.
WARNING! DO NOT operate appliance before reading and understanding operating
instructions. Failure to operate appliance according to operating instructions
could cause fire or injury.
WARNING! Improper installation, adjustment, alteration, service or maintenance
can cause injury or property damage. Failure to install appliance according to
Owner’s Manual could cause property damage or injury.
NOTICE! This appliance is not intended for use as a primary heat source and
should not be factored as such in residential heating calculations.
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
· Read all instructions before installing this appliance.
· This appliance is hot when in use. To avoid burns, do not let bare skin
touch hot surfaces. Keep combustible materials such as furniture, pillows,
bedding, papers, clothes, etc., and curtains at least 3 ft. (0.9 m) from the
front of the appliance and keep them away from the sides and rear.
· Extreme caution is necessary when any appliance is used by or near children
or or other at risk individuals and whenever the appliance is left operating
and unattended.
· Do not operate any appliance if it malfunctions. Disconnect power at service
panel and have appliance inspected by a certified electrician before reusing.
· Do not insert or allow foreign objects to enter any ventilation or exhaust
opening as this may cause an electric shock or fire, or damage the appliance.
· To prevent a possible fire, do not block appliance fan air intakes or
exhaust in any manner.
· A heater has hot and sparking parts inside. Do not use it in areas where
gasoline, paint, or flammable vapors or liquids are used or stored.
· Use this appliance only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock, or injury to
persons.
· Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, has been dropped or damaged in any manner. Return
appliance to authorized service facility for examination, electrical or
mechanical adjustment or repair.
· Do not use outdoors.
· Never locate appliance where it may fall into a bathtub or water container.
· Do not run cord under carpeting. Do not cover cord with throw rugs, runners,
or the like. Arrange cord away from traffic areas and where it will not be
tripped over. Do not tightly coil cord.
· Always use properly grounded, fused and polarized outlets.
· Always use ground fault protection where required by electrical code.
· To disconnect appliance, turn controls to “OFF” then remove the power cord
plug from the wall power outlet.
· Always disconnect appliance before performing any cleaning, maintenance or
relocation of the appliance.
· To prevent electrical shock or fire, always use a certified electrician
should new circuits be required.
· When transporting or storing the appliance, keep in a dry place free from
excess vibration to avoid damage.
· Extension cord use should be avoided due to fire danger risk. However, if
needed, the extension cord electrical ratings must be no less than No. 14 AWG
and 1875 watts.
SAVE THESE INSTRUCTIONS
2
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
Safety Alert Key:
· DANGER! Indicates a hazardous situation which, if not avoided will result in
death or serious injury. · WARNING! Indicates a hazardous situation which, if
not avoided could result in death or serious injury. · CAUTION! Indicates a
hazardous situation which, if not avoided, could result in minor or moderate
injury. · NOTICE: Used to address practices not related to personal injury.
Table of Contents
Congratulations! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 1
1 IMPORTANT INSTRUCTIONS
A. Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 4
2 GENERAL INFORMATION
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 6 B. Unpacking and Inspecting Appliance . . . . . . . . . . . . . . . . 6
C. Model and Serial Number Information . . . . . . . . . . . . . . 6
3 GETTING STARTED
A. Parts and Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 7 B. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . .
. 7 C. Appliance Dimensions . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 8 D. Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 9 E. Clearance to Combustibles . . . . . . . . . . . . . .
. . . . . . . . . . 9 F. Electrical Supply Circuit Requirements . . . . . . .
. . . . . . . . 9
4 INSTALLATION
A. Appliance Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . .
11 B. Wall Mount Installation Instructions . . . . . . . . . . . . . . . . .
11 C. Electrical Connection / Installation . . . . . . . . . . . . . . . . . .
14 D. Mantel Instructions . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 15 E. Appliance Final Setup . . . . . . . . . . . . . . . . . . . . .
. . . . . . 19
5 OPERATING INSTRUCTIONS
A. Manual Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 20 B. Operating by Remote Control. . . . . . . . . . . . . . . . . . . . .
. 21 C. Room Temperature and Thermostat Function . . . . . . . . . 22 D.
Resetting Temperature Cutoff Switch. . . . . . . . . . . . . . . . 22 E.
Setting Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 22
6 MAINTENANCE
A. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 23 B. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 23 C. Servicing. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . 23 D. SimpliFire Troubleshooting Guide . . . . . .
. . . . . . . . . . . . 24 E. Service Parts List . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 26 F. Contact Information . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 27
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
3
A. Warranty
Hearth & Home Technologies LLC
LIMITED WARRANTY
Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT
gas, wood, pellet and electric hearth appliances (each a “Product” and
collectively, the “Product(s)”) and certain component parts set forth in the
table below (“Component Part(s)”) that are purchased from a HHT authorized
dealer or distributor. WARRANTY COVERAGE:
HHT warrants that the Products and their Component Parts will be free from
defects in materials and workmanship for the applicable period of Warranty
coverage set forth in the table below (“Warranty Period”). If a Product or
Component Parts are found to be defective in materials or workmanship during
the applicable Warranty Period, HHT will, at our discretion, repair the
applicable Component Part(s), replace the applicable Component Part(s), or
refund the purchase price of the applicable Product(s). The maximum amount
recoverable under this Warranty is limited to the purchase price of the
Product. This Warranty is transferable from the original purchaser to
subsequent owners, but the Warranty Period will not be extended in duration or
expanded in coverage for any such transfer. This Warranty is subject to
conditions, exclusions, and limitations as described below. WARRANTY PERIOD:
Warranty coverage begins at the date of installation. In the case of new home
constructions, Warranty coverage begins six months after invoice of the final
sale of the Product(s) by an independent, authorized HHT dealer or
distributor. However, the Warranty coverage shall commence no later than 24
months following the date of Product shipment from HHT, regardless of the
installation or purchase date.
Warranty Period
HHT Manufactured Appliances and Venting
Component Parts
Labor
Gas
Pellet
Wood Electric
Component Parts Covered by this Warranty
1 Year
X
X
X
All parts including handles, external enameled components and other material except as covered by Warranty Conditions, Warranty Exclusions, and Warranty Limitations listed
All parts except as covered by Warranty Conditions, Warranty Exclusions, and
Warranty X
Limitations listed
2 Years
X
X
Glass, Electrical components limited to heating element/igniters, Top feed
auger assembly, Blowers, Junction Box, Remotes/Wall switches, linear actuator,
power cord, vacuum switch,
snap disc, wire harnesses and thermocouple
X
Electrical components limited to modules, remotes/wall switches, valves, pilots, blowers, junction boxes, wire harnesses, transformers and lights (excluding light bulbs)
3 years
X
X
X
Cement Refractory Panels, Glass Liner Panels Firepots, burnpots, Harman mechanical feeders
5 years
X
X
Catalysts, Vented and Vent Free burners and logs
10 years 1 year
X
Burners, logs and metal/fiber refractory components of HHT manufactured fireplaces or stoves, venting due to poor workmanship
10 years 3 years
X
X
Castings, Medallions & Baffles, FlexBurn® System (engine, inner cover, access cover and fireback), Firebox and heat exchanger, HHT Chimney & Terminations, Manifolds
20 years 3 years
X
Firebox and heat exchanger
All purchased replacement parts and optional accessories
1 Year
None
X
X
X
X
All purchased replacement parts and optional accessories
4021-645N 12/23 4
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
Page 1 of 2
WARRANTY CONDITIONS:
· Because HHT cannot control the quality of any Products sold by unauthorized
sellers, this Warranty only covers Products that are purchased through an HHT
authorized dealer or distributor unless otherwise prohibited by law; a list of
HHT authorized dealers is available on the HHT branded websites.
· This Warranty is only valid while the applicable Product remains at the site
of original installation.
· This Warranty is only valid in the country in which the HHT authorized
dealer or distributor that sold the applicable Product is authorized to sell
applicable Product.
· Contact your installing distributor or dealer for Warranty service. If the
installing dealer or distributor is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may
apply if you are seeking Warranty service from a dealer other than the dealer
from whom you originally purchased the applicable Product.
· No HHT consumer should bear cost of warranty service or costs incurred while
servicing warranty claims (i.e., travel, gas, or mileage) when the service is
performed within the terms of this Warranty. Check with your dealer or
distributor in advance for any costs to you when arranging a warranty call.
Travel and shipping charges for parts are not covered by this Warranty.
WARRANTY EXCLUSIONS:
This Warranty does not cover the following: · Changes in surface finishes as a
result of normal use. As a heating appliance, some changes in color of
interior and exterior surface
finishes may occur. This is not a flaw and is not covered under the Warranty.
· Damage to printed, plated, or enameled surfaces caused by fingerprints,
accidents, misuse, scratches, melted items or other
external sources and residues left on the plated surfaces from the use of
abrasive cleaners or polishes. · Repair or replacement of parts that are
subject to normal wear and tear during the Warranty Period are not covered.
These parts
include: paint, wood and pellet gaskets, firebricks, wood grates, flame
guides, batteries and the discoloration of glass. · Minor expansion,
contraction, or movement of certain parts causing noise. These conditions are
normal and complaints related to
this noise are not covered by this Warranty. · Damages resulting from: (1)
failure to install, operate, or maintain the applicable Product in accordance
with the installation
instructions, operating instructions, and listing agent identification label
furnished with the applicable Product; (2) failure to install the applicable
Product in accordance with local building codes; (3) shipping or improper
handling; (4) improper operation, abuse, misuse, continued operation with
damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation,
negative pressure, or drafting caused by tightly sealed constructions,
insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those
specified in the operation instructions; (7) installation or use of components
not supplied with the applicable Product or any other components not expressly
authorized and approved by HHT; (8) modification of the appliance not
expressly authorized and approved by HHT in writing; and/or (9) interruptions
or fluctuations of electrical power supply to the applicable Product. · Non-
HHT venting components, hearth connections or other accessories used in
conjunction with the applicable Product. · Any part of a pre-existing
fireplace system in which an insert or a decorative gas applicable Product is
installed. · HHT’s obligation under this Warranty does not extend to the
Product’s capability to heat the desired space. Information is provided to
assist the consumer and the dealer in selecting the proper Product for the
application. Consideration must be given to the Product location and
configuration, environmental conditions, insulation and air tightness of the
structure. This warranty is void if:
· The applicable Product has been over-fired, operated in atmospheres
contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing
can be identified by, but not limited to, warped plates or tubes,
deformation/warping of interior cast iron structure or components, rust
colored cast iron, bubbling, cracking and discoloration of steel or enamel
finishes.
· The applicable Product is subjected to prolonged periods of dampness or
condensation. · There is any damage to the applicable Product due to water or
weather damage which is the result of, but not limited to, improper
chimney or venting installation.
LIMITATIONS OF REMEDIES AND LIABILITY:
· EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER
THAN THE WARRANTY SPECIFIED
HEREIN. The owner’s exclusive remedy and HHT’s sole obligation under this
Warranty or in contract, tort or otherwise, shall be limited to, at HHT’s sole
option, replacement of the Component Part(s), repair of the Component Part(s),
or refund of the original purchase price of the applicable Product(s). In no
event will HHT be liable for any incidental or consequential damages caused by
defects in the applicable Product. Some States do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This Warranty gives you specific legal rights
and you may also have other rights which vary from State to State. THE
DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States
do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
4021-645N 12/23
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
Page 2 of 2 5
2 GENERAL INFORMATION
A. Appliance Certification
MODELS: SF-FORMAT36
LABORATORY: CSA International TYPE: Electric Air-Heaters; Fixed and Location-
Dedicated
Electric Room Heaters STANDARD: CSA C22.2 No 46-2013; UL 2021 (4nd Edition)
NOTICE: This installation must conform with local building electrical codes.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE. This appliance is tested and
approved as either supplemental room heat or as a decorative appliance. It
should not be factored as primary heat in residential heating calculations.
Note: The device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful Electromagnetic Interference (EMI), and
2. This device must accept any interference received, including interference
that may cause undesired operation.
This equipment uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful EMI
to radio or television reception, which can be determined by turning the
equipment off and on. The user is encouraged to try to correct the EMI by one
or more of the following measures: · Increase the separation between the
equipment and the
receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
B. Unpacking and Inspecting Appliance
WARNING! DO NOT use this Electric Appliance if any part has been under water.
Immediately call a qualified service technician to inspect and to replace any
part of the electrical system if necessary. Keep plastic wrapping away from
children.
· Carefully remove the appliance and components from the packaging. Discard
packaging.
· Carefully inspect components for any damage.
· Reference parts list to verify all parts have been received.
· Read all the instructions before starting the installation. Follow these
instructions carefully during the installation to ensure maximum safety and
benefit.
C. Model and Serial Number Information
The model and serial number information is located on the rating plate. The
rating plate is located adjacent to the manual control buttons.
WARNING: This product can expose you to Di(2-ethylhexyl) phthalate, which is
known to the
State of California to cause cancer and reproductive harm. For more
information go to: www.P65Warnings. ca.gov.
Homeowner Reference Information
We recommend that you record the following pertinent information about your appliance.
Model Name: ___ Date purchased/installed:__
Serial Number:__ Location oF appliance: ____
Dealership purchased from: ___ Dealer Phone:
Notes:
6
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
3 GETTING STARTED
A. Parts and Hardware
Parts and Hardware List – SF-FORMAT36
Part
Quantity
Appliance
1
Instruction Manual
1
Remote Control
1
AAA Alkaline Battery
2
Small Crystal Stones – Clear
1 bag (880g)
Large Crystal Stones
1 bag (7)
Log Assemby
1
ST4*8 Screw
4
L-Shaped Bracket
2
Toggle Bolt
6
Masonry Anchor (UX8*51)
6
ST6*50 Screw
6
Wall Mount Bracket
1
Hard Wire Terminal Block
1
B. Tools and Supplies Needed
Before beginning the installation be sure that the following tools and
building supplies are available. Tape measure Pliers Hammer Gloves Level
Square Magnetic Phillips screwdriver Safety glasses Drill Type NM-B Wire
Strain Relief
Parts and Hardware List – Mantels
Mantel Top Mantel Bottom Mantel Side Thumb Screw Rubber Washer M5*35 Screw
M6x18mm Flat Washer Installation Instructions Touch Up Paint Pen
SF-FM43-WH
1 1
2 2 2 2 1 1
SF-FM50-WH
1 1 2 2 2 4 4 1 1
SF-FM60-WH
1 1 2 2 2 4 4 1 1
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
7
C. Appliance Dimensions
A
G F
C D
E
H
K
I
J B
Model
A
B
C D EF
in. 37-13/16 43-5/16 36-1/16 12-5/8 23-5/16 5-1/8
SF-FM43-WH
mm 960
1100
916
321
592 130
G
7-7/8 200
H
3-11/16 94
I
5-1/2 140
J
9-7/8 250
K
3-9/16
91
Figure 3.1 Appliance Dimensions – SF-FM43-WH
A G
F
B
C
D
E J
H I
K
Model
AB
C D E FG H I
in. 50 SF-FM50-WH
mm 1270
6-7/8 36-1/16 12-5/8 23-5/16 5-1/8 7-7/8 3-11/16 7/8
175
916
321
592
130 200
93
22
in. 59-7/8 11-13/16 36-1/16 12-5/8 23-5/16 5-1/8 7-7/8 3-11/16 7/8
SF-FM60-WH
mm 1520
300
916
321
592
130 200
93
22
J
5-1/2 140 5-1/2 140
K
9-7/8 250 9-7/8 250
Figure 3.2 Appliance Dimensions – SF-FM50-WH, SF-FM60-WH
8
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
D. Location
Note: If this appliance is installed in a bathroom, it must be protected by
GFCI receptacle or circuit. If receptacle is used it must be readily
accessible. This electrical appliance is not water tight. To prevent
electrical shock, it must be installed as to prevent water from entering
appliance. It must be installed away from showers, tubs, or other water
sources. Never locate the appliance where it may fall into a bathtub or other
water container.
When choosing a location for your appliance ensure that the following general
rules are followed:
· For best results, install out of direct sunlight.
· Power supply service must be installed within proximity of electric
appliance prior to finishing to avoid reconstruction.
· Appliance should be mounted it is located outside the swing arc of adjacent
door.
· See Figure 3.3 and 4.1 to determine location of appliance installation.
E. Clearance to Combustibles
Minimum Clearance to Combustible Construction Sides…………………..0 in.
Floor……………………0 in. Top……………………..0 in. Back……………………0 in. Front………………… 36 in.
See Figure 3.3.
WARNING! Risk of Fire! Keep electrical cords, drapery, furnishings or other
combustibles at least 36 in. (914 mm) from the front of the electric
appliance, and away from the sides or rear.
F. Electrical Supply Circuit Requirements
Plan the location of the appliance so that it will have adequate electric
power. A 15 AMP, 120VAC/60Hz circuit is required. Additional appliances on the
same circuit as this appliance may exceed the current rating of that circuit.
A dedicated circuit is not required, but is strongly recommended to prevent
circuit breaker trips or fuse failure. Note: A wall swtich may be used on the
circuit if desired. Note: If using the supplied power cord, choose a location
near an outlet so an extension cord is not required.
Ceiling
min. 0 in. Wall
min. 0 in.
Mantel min. 0 in.
min. 0 in.
Outside swing arc of adjacent doors
Figure 3.3 Location and Clearances Requirements
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
9
4 INSTALLATION
WARNING! Risk of Personal Injury or Property Damage! Failure to install the
appliance as instructed below may result in damage to the equipment and or may
expose the user to the risk of fire, serious injury, illness or death.
NOTICE: These instructions are not substitutes for the requirements of local
building codes.
This Appliance is designed to be mounted directly on a wall using the included
wall mount bracket.
The appliance is required to be finished with one of the available Format
mantel kits. – Section 4.D.
Appliance Location
When locating the wall mount bracket be aware of the final position and
dimensions of the appliance, mantel and electrical receptacle. See Figures 3.1
and 3.2 for mantel dimension and Figure 4.1 for dimension in relations to the
wall mount bracket.
Top edge of Wall Mount
Bracket
18-3/4 in. (476 mm)
Appliance/Bracket Centerline
Top of Mantel
20-3/16 in. (512 mm)
17-3/4 in. (451 mm)
35-1/2 in. (902 mm)
Figure 4.1 Discrete Locating of Outlet Receptacle
Electrical Receptacle
An electrical receptacle may be discretely located under the bottom mantel
section. Refer to Figure 4.1. When planning the location of your appliance,
special care is required to ensure the wall mount bracket is located a
sufficient distance above the electrical receptacle. Refer to Figure 4.1 when
planning placement of the appliance, electrical receptacle and wall mount
bracket.
10
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
A. Appliance Preparation
After determining the location and clearance dimensions, the appliance must be
prepared for installation. Remove appliance from packaging.
B. Wall Mount Installation Instructions
Remove the wall mount bracket from the rear of the appliance by removing the
two screws on each side of the appliance and two screws on the rear of the
appliance. Retain these screws for re-installation. See Figure 4.2.
REMOVE AND RETAIN (TWO SCREWS)
REMOVE AND DISCARD (TWO SCREWS)
Figure 4.2 Removing Wall Mount Bracket from Appliance
Direct Wall Mounting with Wall Mounting Bracket
The wall mounting bracket can be installed on masonry walls such as those
constructed of brick or concrete, or to framed walls constructed of wood or
steel framing sheathed with gypsum wallboard, drywall, wood, etc. The method
used to mount the mounting bracket is different between masonry walls and
framed walls. Refer to the following sections for more detail on the method
applicable to this installation.
Framed Wall
· Locate the mounting bracket on the wall (orient the bracket with the hooks
pointing upwards) in the desired location of the appliance. Refer to figure
4.1 when planning the location of the wall mount bracket in relation to the
electrical receptacle. Level the bracket, then mark its location on the wall,
including a marking for each of the fastener holes in the bracket.
· For each of the marked mounting point locations, determine which points
align with a structural framing member. A minimum of two (2) locations must be
secured into a framing member.
· At the points where a wood or metal framing member exists, the ST6X50 screw
can be installed directly into that structural member.
· For every mounting hole that does not align with a structural framing
member, a wall board toggle-bolt anchor must be used. See Figure 4.3.
Figure 4.3 3/16 Toggle-Bolt Anchor
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
11
· The toggle-bolt anchors are provided to accomodate the required anchor
points based on the appliance. Use of toggle bolt anchors requires drywall
thickness of minimum 1/2 in. and drilled holes size of 1/2 in. diameter.
· Insert the bolt through the front side of the mounting bracket and thread
the toggle onto it from the rear of the bracket. See Figure 4.4.
· Fold the toggle wings flush against the bolt and push them through a drilled
hole until the toggle wings expand open on the other side. See Figure 4.5.
· Pull back on the bolt and tighten. See Figure 4.5.
Note: This product cannot be installed on a wall sheathed with drywall less
than 1/2 in. thick, unless all four (4) anchor points in the mounting bracket
align with structural framing members.
NOTICE: Minimum four (4) screws and/or toggle bolt anchors are required for
wall mounting.
WARNING! Risk of Damage or Personal Injury! Allowable pull-out and shear
strength are 25% of ultimate values or less, as required by building
authorities.
Masonry Wall · Locate the mounting bracket on the wall in the
desired location of the appliance. Level the bracket, then mark its location
on the wall, including a marking for each of the fastener holes in the
bracket.
NOTICE: Minimum four (4) screws and anchors are required for MASONRY wall
mounting.
· In the marked locations, drill 5/16 in. diameter x 2 in. deep holes. See
Figure 4.6.
· Insert the provided wall anchors into the holes. · Gently tap the anchors
with a hammer until they are
flush with the wall surface. · With mounting hooks pointed up, attach the
bracket
to the masonry anchors with ST6X50 screws. See Figure 4.7.
Wall
Figure 4.4 Toggle Bolt Installation through Mounting Bracket
Masonry Anchors
Figure 4.6 Masonry Anchor Placement
WARNING! Risk of Damage or Personal Injury! Do not use supplied masonry
anchors on hollow walls, sheathed with wood, gypsum wallboard, drywall or
other materials.
Figure 4.5 Installing Anchors in Hollow Wall
12
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
4. Install two (2) provided `L-shaped’ brackets to the bottom of the appliance using four (4) provided ST4x8 screws. See Figure 4.9.
Mounting Hooks Pointed Up
Figure 4.7 Bracket Attachment
Appliance Installation 1. Hang appliance on the mounting bracket. 2. Align the
slots on the back of the appliance with the
tabs on the bracket. 3. Hang the appliance and pull down to ensure the tabs
are fully engaged. See Figure 4.8.
MOUNTING BRACKET TABS
Figure 4.8 Attaching Appliance to Bracket
L-SHAPED BRACKETS
Figure 4.9 L-Shaped Bracket Location
With the L-brackets installed, mark the mounting hole locations. Follow the
steps to install the appropriate fastener to secure the L-Bracket to the wall.
· If a wood or metal framing member exists, the ST6X50 screw can be installed
directly into the structural member.
· If a mounting hole does not align with a structural framing member, a wall
board toggle-bolt anchor must be used.
– Remove the appliance from the wall mount bracket.
– Follow the toggle bolt installation steps as described for the wall mount
bracket.
· If installing on a masonry wall. – Remove the appliance from the wall mount
bracket.
– Follow the ST6x50 screw and anchor method for masonry wall as described for
the wall mount bracket.
Re- mount the appliance to the wall mount bracket.
1. Hang appliance on the mounting bracket. 2. Align the slots on the back of
the appliance with the
tabs on the bracket. 3. Hang the appliance and pull down to ensure the hooks
are fully engaged. See Figure 4.8. 4. Secure the bracket to the sides of the
appliance using
the two (2) ST4x6 screws retained when removing the bracket from the
appliance. 5. Secure the bottom L-brackets to the wall with the appropriate
fasteners and anchor for the wall construction (masonry anchor or toggle
bolt).
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
13
C. Electrical Connection / Installation
Note: All electrical connections shall be performed by a qualified
electrician.
WARNING! Risk of Fire, Electrical Shock and Injury! This appliance must be
electrically wired and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code CSA C22.1.
WARNING! Risk of Shock! Label all wires prior to disconnection when servicing
the appliance. Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
This Appliance is equiped with a 120 VAC power cord. It may also be configured
for hard-wired applications using the included hard-wired terminal block.
A 15 AMP, 120VAC/60Hz circuit is required. Additional appliances on the same
circuit as this appliance may exceed the current rating of that circuit. A
dedicated circuit is not required, but is strongly recommended to prevent
circuit breaker trips or fuse failure.
Note: A wall swtich may be used on the circuit to operate the appliance if
desired.
Installation with Power Cord
The appliance comes with a power cord attached. The power cord utilizes a
three pin NEMA-5-15P plug. The power cord should not be used unless a grounded
receptacle is available.
Hard-Wired Installation:
This appliance comes with a power cord attached, but can be configured for
Hard-Wired installation using the included Hard-Wire terminal block.
Note: The appliance must be electrically connected and grounded in accordance
with local building electrical codes.
1. Remove the power cord cover plate located on the bottom of the appliance.
Retain the screws.
2. Disconnect the power cord terminal block from the three wires inside the
appliance. Wires are released by disconnecting the three conductor wire
connector. Discard the power cord assembly.
3. Connect the three conductor wire connector to the connector on the hard-
wire terminal block supplied with the appliance. See Figure 4.10.
4. Install a wire strain relief bushing into the cover plate.
5. Terminate type NM-B wire to the terminal block, ensure connections are
secure, and tighten the strain relief. To load wire conductors into the
junction block, depress the spring-loaded terminals on the junction block by
hand or use a screwdriver. See Figure 4.10.
6. Using the screws removed in step one, secure the hard-wired terminal block
cover plate in place of the power cord cover plate, on the bottom of the
appliance.
WARNING! Risk of Fire, Electrical Shock and Injury! Ensure that the power cord
is not installed so that it is not pinched against a sharp edge, and ensure
that it is secured or stored safely to avoid tripping and snagging.
Wire Diagram
RED YELLOW / GREEN
BLUE
L
N
Figure 4.10 Hard Wire Installation 14
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
D. Mantel Instructions: SF-FM43-WH, SF-FM50-WH, SF-FM60-WH
Once the appliance is mounted to the wall and the preferred electrical connection has been installed, the mantel can be installed.
Tools and Supplies Needed
Magnetic Phillips screwdriver
KIT COMPONENTS Mantel Top Mantel Bottom Mantel Side Panel Thumb Screw Rubber Washer M5*35 Screw M6x18mm Flat Washer Installation Instructions Touch Up Paint Pen
SF-FM43-WH 1 1
2 2 2 2 1 1
SF-FM50-WH 1 1 2 2 2 4 4 1 1
SF-FM60-WH 1 1 2 2 2 4 4 1 1
Preparation
Remove the mantel and hardware from the packaging.
Refinishing (Optional)
Mantel is finished in white. If refinishing is desired, the following steps
are recommended prior to assembling the mantel:
· Properly cover any areas of work space that you do not want to be painted.
· Lightly scuff the existing finish with 320 grit sandpaper.
· Remove dust using lint free cloth.
· For best results, apply a base coat of spray paint primer to evenly cover
the mantel.
· Wait the recommended amount of time per the paint and primer instructions,
then apply a spray paint top coat in the color of choice to evenly cover the
mantel.
· Apply additional top coats until desired coverage is achieved.
NOTICE:
· Follow all recommended guidelines for the materials you are using.
· Do not spray paint near the appliance.
· Do not spray paint while the appliance is operating.
· Always wear appropriate goves, eye protection, clothing and a respirator or
mask when painting.
· The room or area you are spraying must be well ventilated and must be
properly masked in order to preventing overspray from covering woodwork,
floors or funishings.
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
15
Mantel Options
There are three available mantels.
A G
F
C D
B
E K
I
H J
Model
A
B
C D EF
in. 37-13/16 43-5/16 36-1/16 12-5/8 23-5/16 5-1/8
SF-FM43-WH
mm 960
1100
916
321
592 130
G
7-7/8 200
H
3-11/16 94
I
5-1/2 140
J
9-7/8 250
K
3-9/16
91
A G
F
B
C
D
E J
H I
K
Model
AB
C
D
E
FG
H
I
in. 50 SF-FM50-WH
mm 1270
6-7/8 36-1/16 12-5/8 23-5/16 5-1/8 7-7/8 3-11/16 7/8
175
916
321
592
130 200
93
22
in. 59-7/8 11-13/16 36-1/16 12-5/8 23-5/16 5-1/8 7-7/8 3-11/16 7/8
SF-FM60-WH
mm 1520 300
916
321
592
130 200
93
22
J
5-1/2 140 5-1/2 140
K
9-7/8 250 9-7/8 250
16
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
SF-FM43-WH Installation
1. Slide the bottom mantel section onto the appliance and connect the bottom
mantel wire connection to the appliance wire connector protruding from the
bottom of the appliance (the cover plate on the bottom of the appliance may
need to be removed to access the wire connector). See Figure 1 and 2.
2. Fasten the bottom mantel section to the appliance with two M5*35 Phillips
screws. See Figure 5.
3. Before installing the top mantel, bend the mounting tabs slightly into a more open position to allow for clearance while installing the mantel. See Figure 3.
Figure 1
MOUNTING TAB
Figure 3 4. Slide the top mantel section onto the appliance See
Figure 4.
Figure 2
TOP MANTEL Figure 4
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
17
5. Once the top mantel is in place, bend the mounting tabs at a 90° angle so
it is flush against the inner surface of the appliance.
6. Secure the top mantel to the appliance using two (2) M5X12 thumb screws
with rubber washers. See Figure 5.
M5X12 THUMB SCREWS WITH RUBBER WASHERS
3. Attach the side panel wire connector to the connector on the bottom mantel section. Slide the side panels into the recess between the bottom mantel section and the wall. Take care not to pinch the wire between the side panel and the wall. See Figure 7.
Figure 5
M5*35 PHILLIPS SCREWS and WASHERS
SF-FM50-WH and SF-FM60-WH Installation
1. Slide the bottom mantel section onto the appliance and connect the bottom
mantel wire connection to the appliance wire connector protruding from the
bottom of the appliance (the cover plate on the bottom of the appliance may
need to be removed to access the wire connector). See Figure 6.
2. Fasten the bottom mantel section to the appliance with two (2) M5*35
Phillips screws. See Figure 10.
Figure 7 4. Before installing the top mantel, bend the mounting
tabs slightly into a more open position to allow for clearance while
installing the mantel. See Figure 8.
MOUNTING TAB
Figure 8 5. Slide the top mantel section onto the appliance. See
Figure 9. 6. Once the top mantel is in place, bend the the mounting
tabs at a 90° angle so it is flush against the inner surface of the appliance.
Figure 6 18
Figure 9 SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
7. Secure the top mantel to the appliance using two (2) M5X12 thumb screws
with rubber washers. See Figure 10.
8. Secure the side panels using two (2) provided M5*35 screws.
M5X12 THUMB SCREWS WITH RUBBER WASHERS
E. Appliance Final Setup
Clear Crystal Media
The appliance comes with small and large clear crystal media. You can use
either media in any combination. To install the clear crystal media, carefully
spread media across the fuel bed as desired. See Figure 4.10.
Figure 10
M5*35 PHILLIPS SCREWS and WASHERS
50 lbs (23 kg)
Figure 4.10 Media Installation
ShadowGloTM Log Set The appliance also comes with a one-piece ShadowGloTM
Alpine Timber log set. This can be installed in lieu of crystal media, by
placing the log assembly directly onto the appliance fuel bed. See Figure
4.11.
NOTICE: The total weight of objects placed on the mantel shelf must not exceed
50 lbs (23 Kg).
Figure 11
2042-951
Figure 4.11 ShadowGloTM Log Set Assembly
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
19
5 OPERATING INSTRUCTIONS
CAUTION! The appliance’s power cord must be connected to a properly grounded
and protected 120VAC outlet. Always use ground fault protection where required
by the electrical code.
WARNING! Risk of Fire, Electrical Shock, and Injury! Do not operate the
appliance if it is damaged or has malfunctioned. If you suspect the appliance
is damaged, call a qualified service technician to inspect and replace any
part of the electrical system if necessary.
A. Manual Controls
The appliance can be operated by both remote control and touch control
buttons. Once the appliance has been properly connected to a grounded
electrical outlet, turn on the power button located on the upper right side of
the appliance. A beep should be heard when the power is first applied. See
Figure 5.1.
Power Button The Power button turns the power of the appliance on or off.
Flame Button By pressing the FLAME button, the appliance will cycle through
four flame effects.
Heater Button The HEATER button will cycle from low to high to off settings.
Fuel Bed LED Light Button The Fuel Bed LED light button will turn on the LED
lights and cycle through 14 color themes (13 colors and a color rotating
option).
Accent Light Button The Accent light button will turn on the LED Accent
lights, located on the Mantel, and cycle through 14 color themes (13 colors
and a color rotating option).
Heater Vent
Red Heater Indication Lights
Remote Receiver
Power Button Flame Button Heater Button Fuel Bed Button Accent Light Button Reset Button
Flame
Figure 5.1 Manual Operating Switches
Control Panel
20
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
B. Operating by Remote Control
· Make sure batteries are properly installed in Remote Control. – Battery
requirements 2 x AAA batteries (included).
· The effective range of the remote is up to 16 ft. (4.9m).
· The remote control must be within the 16 ft. (4.9m) range and also be
pointed directly at the face of the appliance. For best results, point the
remote control toward the remote receiver location. See Figure 5.1.
ICON
TITLE POWER FLAME
FUNCTION
REMOTE LCD Appliance RESPONSE DISPLAY
The POWER button will turn the appliance on. It will also put the appliance in a standby mode. This will turn off all functions at once but will hold the settings in memory except Timer function. The appliance will turn on at the same settings by pressing the power button again.
LCD illuminates and displays flame status Icon and temperature set point.
Appliance emits single audible beep to confirm command to transition to ON or STANDBY state.
By pressing the FLAME button, the appliance will cycle through four flame effects.
LCD illuminates and displays flame status icon.
Appliance emits single audible beep to confirm command to transition between four FLAME states.
HEATER
Press Heater button once, heater turns on LOW. Press Heater button twice, heater turns on HIGH. Press Heater button three times, heater turns off.
LCD illuminates and displays heater status icon.
Appliance emits single audible beep to confirm command to transition between HEATER states. Appliance displays one red LED for 10 seconds to confirm low heater command. Appliance displays two red LED for ten (10) seconds to confirm high heater command.
THERMOSTAT
Pressing the Temperature button adjusts the heaters response to the ambient temperature conditions in the room. Temperature adjusts from 16 °C – 28 °C (60 °F 82 °F). To exit Thermostat mode, toggle Temperature button until no temperature is displayed. Hold Thermostat button for 3 seconds to toggle the LCD display from °C to °F. Power button must be on to set °C to °F.
Remote displays the temperature set-point. If no temperature is displayed, appliance is no longer in thermostat mode. If in Stand-by mode, temperature will display but cannot be adjusted.
Appliance emits single audible beep to confirm command to change desired temperature set point.
TIMER
Pressing the Timer button sets the time desired for the appliance to run. The Timer can be set from 30 minutes and one hour increments up to nine hours.
Remote will display the time setting selected. If in Standby mode time will display but cannot be adjusted.
Appliance emits single audible beep to confirm command to change desired timer setting.
BRIGHTNESS
Pressing the Brightness Button will change the Flame, Ember, and Accent Light brightness. (5 Settings; 100%, 50% 25%, 12.5%, and Off)
No indicator.
Appliance emits single audible beep to confirm command and toggles to the next brightness setting.
EMBER LIGHT
Pressing the Light button changes the fuel bed colors (14 color themes available 13 colors and a color rotating option), and turns it on/off.
No indicator.
Appliance emits single audible beep to confirm command and toggles to the next fuel bed light color setting.
ACCENT LIGHT
Pressing the Accent Light button changes the accent light colors (14 color themes available – 13 colors and a color rotating option), and turns it on/off.
No indicator.
Appliance emits single audible beep to confirm command and toggles to the next accent light color setting.
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
21
C. Room Temperature and Thermostat Function
The temperature display on the remote control is a set point for the desired
temperature of the room in which the appliance is installed. The Thermostat
button on the remote can be used to set the desired room temperature. The
heater will only operate if the remote control temperature set point is higher
than the actual room temperature. The heater will not operate if the actual
temperature is greater than the remote control temperature set point. To exit
Thermostat mode, toggle Temperature button until no temperature is displayed.
This function can also be used as a thermostat, under the following
conditions:
· When the remote control display is set to a desired room temperature using
the thermostat button, the appliance heater will turn OFF automatically when
the room temperature reaches the set point.
· The heater will turn ON automatically if the room temperature falls below
the set point.
Note: The actual room temperature is measured by a hidden sensor located
inside of the appliance. During certain situations, this sensor temperature
can be slightly different than either the remote control location, or the
overall space being heated. For this reason, the remote control set point
temperature may need to be set slightly higher or lower than expected room
temperature for the heater function to work as desired.
D. Resetting Temperature Cutoff Switch
The heater is protected with a safety device to prevent overheating. Should
the heater overheat, an automatic cutoff will turn the heater OFF. It will not
turn ON automatically without being reset. If it overheats for any reason, it
can be reset by: 1. Turn appliance to OFF. 2. Shut-off power at the circuit
breaker. 3. Let appliance cool for 15 minutes. 4. Turn on power at the circuit
breaker. 5. Turn on appliance with touch power button or remote
control.
CAUTION: If you need to continuously reset the heater, contact your dealer for
service.
E. Setting Retention
The controls for this appliance are designed to retain the appliance settings
in the event of a power disruption. If power is removed while the appliance is
operating, the appliance will return to the same setting/operating modes once
power is restored to the appliance.
22
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
6 MAINTENANCE
A. Maintenance
WARNING! Risk of Shock! Always remove power before moving or servicing. Do not
immerse appliance in water. · Before cleaning or servicing, always turn off
appli-
ance and remove power, by either unplugging from the wall outlet or shutting
off circuit breaker. · Light accumulated dust may be removed from the
appliance exterior with a soft cloth or vacuum cleaner. · Wipe the exterior
surfaces of the appliance occasionally with a slightly damp micro fiber cloth
using a solution of mild detergent and water. Dry thoroughly before operating
the appliance.
CAUTION! Do not allow water to run into the interior of the appliance as this
could create a fire or electric shock. Always remove power before moving or
servicing. · The fan motor is factory lubricated for life and will not
require further lubrication.
WARNING! Risk of Fire! To reduce risk of fire, do not store or use gasoline or
any other flammable vapors or liquids in the vicinity of the appliance.
WARNING! Risk of Electrical Shock! Any other servicing needed must be
performed by an authorized service representative. Do not attempt to service
the appliance yourself.
B. Cleaning
Cleaning Glass
Dust particles can be removed by buffing lightly with a clean dry cloth.
Fingerprints and other marks can be cleaned with a cloth dampened with a
quality household glass cleaner. The glass should be completely dried with a
lint free cloth or paper towel. Do not use abrasive cleaners on glass surface.
Do not spray liquids directly onto any surface.
Metal Surface Dust particles can be removed by buffing lightly with a clean
dry cloth. A damp cloth can be used to clean painted surfaces. Do not use
abrasive cleaners. Do not spray liquids directly on to any surface.
C. Servicing
Except for cleaning, an authorized service representative should perform any
other service.
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
23
D. SimpliFire Troubleshooting Guide
Symptom Circuit breaker trips or fuse blows when appliance is turned on Lights
in room dim while the appliance is on Appliance will not come on when using
the manual controls on the appliance
Remote control does not work
Heater will not turn on, but flame is functioning
Heater shuts off automatically or won’t stay on
Heater emits an odor Flame does not move at all Flame shudder
Possible Cause
Corrective Action
Exceeding current rating of the circuit breaker or fuse, perhaps from operating other appliances on the same circuit as the appliance
Install appliance onto a dedicated 15 amp circuit.
Appliance is drawing close to circuit current rating
Install appliance onto a dedicated 15 amp circuit.
Appliance is not plugged into an electrical outlet
Ensure plug is connected to a working outlet.
Hard-wire connections not correct (if applicable)
Review wiring instructions to ensure correct connection.
No incoming power from the electrical outlet or electrical box
Check fuse/breaker panel.
Defect in control board (PCB)
Replace the control board (PCB).
Low/dead batteries
Replace batteries in the remote.
Remote receiver is blocked, or remote Ensure receiver is not blocked. Move closer to the is not pointed directly at the receiver. appliance.
Appliance power switch is in the off “O” position (if equipped)
Turn the power switch on, to the “I” position (if equipped).
Remote control malfunction
Replace remote control
Control board (PCB) malfunction
Replace control board (PCB).
Remote is in thermostat mode and room temperature (temperature at appliance thermistor) is higher than the set point on the remote
Increase thermostat set point on the remote, or exit thermostat mode (toggle the thermostat button until no temperature set point is displayed on the remote). See “Room Temperature and Thermostat Function” section of the manual.
Appliance has overheated and safety thermal switch has tripped
Unplug or turn off power at circuit breaker and allow it to cool for 15 minutes. Then plug in the appliance or turn power back on at circuit breaker and turn appliance back on.
Defective main control board
Replace control board (PCB).
Defective heater assembly
Replace heater assembly.
Room temperature (temperature at the appliance thermistor) is higher than the set point on the remote
Increase thermostat set point on the remote, or exit thermostat mode (press the thermostat button until no temperature set point is displayed on the remote). See “Room Temperature and Thermostat Function” section of the manual.
Appliance has overheated and safety thermal switch has tripped
Unplug or turn off power at circuit breaker and allow it to cool for 15 minutes. Then plug in the appliance or turn power back on at circuit breaker and turn appliance back on.
Normal operation
It is normal for the heater to emit an odor for a brief amount of time after turning on. It is burning off dust that has accumulated on the heater.
Flame rotisserie motor is stalled or malfunctioning
Cycle appliance on or off. If problem persists inspect rotisserie and motor for blockage or interference. If no interference, replace the control board (PCB).
Flame rotisserie contacting other internal components when spinning
Contact Dealer / Replace Appliance
Defective flame rotisserie motor
Contact Dealer / Replace Appliance
24
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
SimpliFire Troubleshooting Guide (continued)
Symptom Fuel bed does not light up
Appliance turns on by itself
Possible Cause Fuel bed is turned off
Loose wiring
Defective control board (PCB)
Defective LED lights
Defective control board (PCB)
Similar infrared signal from another remote causing appliance to turn on
(pre-2019 manufactured appliances only)
Interference with fan blade Excessive noise with heater on
Defective blower motor
Grinding or rubbing noise (when heater is off)
Rotisserie hitting or rubbing against internal components
Corrective Action Refer to operation section of the user manual. Check wiring
to fuel bed LEDs. Replace control board (PCB). Contact Dealer / Replace
Appliance Replace control board (PCB).
Some TV remotes may cause the appliance to turn on for appliances manufactured
before 2019. Replace control board (PCB).
Inspect heater assembly and fan for obstructions or interference. Replace
heater assembly.
Contact Dealer / Replace Appliance
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
25
SEe. rSviecreviPcaerPtsarts List
36″ Format Electric Wall Mount
1 Wall Mount Bracket
2 Mantel LED Lights
SF-FORMAT36
Beginning Manufacturing Date: Dec 2021 Ending Manufacturing Date: Active
3 Mantel LED Side Panels
4 PCB Board
5 Heater
6 Remote
7 Alpine Timber Log Set
8 Crystal Media
9 Power Cord
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS PART NUMBER
Stocked at Depot
1 Wall Mount Bracket
BRACKET-FMT36
Y
2 Mantel Accent LED Lights
For SF-FM43-WH LED-FM43
Y
3 Mantel Side Panels w/Accent LEDs
For SF-FM50-WH LED-FM50-WH
Y
For SF-FM60-WH LED-FM60-WH
Y
4 PCB Board
PCB-FMT
Y
5 Heater Assembly
HEATER-FMT
Y
6 Remote
REMOTE-AC
Y
7 Alpine Timber Log Set
One-piece
LOGS-FMT36
Y
8 Crystal Media (clear small, clear large, & black small)
CRYSTAL-SCION
9 Power Cord
Pre 12/23
PLUGIN-ALLP
Y
Post 12/23
SF-PLUGIN
Y
Format Hardware Kit (appliance & mantel)
HDWR-FORMAT
1/24
26
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
F. Contact Information
SimpliFire, a brand of Hearth & Home Technologies 7571 215th Street West,
Lakeville, MN 55044 www.hearthnhome.com
Please contact your SimpliFire dealer with any questions or concerns. For the
location of your nearest SimpliFire dealer, please visit www.simplifire.com.
– NOTES
NOTICE
DO NOT DISCARD THIS MANUAL
· Important operating and maintenance instructions included.
· Read, understand and follow these instructions for safe installation and operation.
· Leave this manual with party responsible for use and operation.
Printed in China – Copyright 2024
SimpliFire · SF-FORMAT36 · 2042-950 Rev. G · 2/24
27