BOSCH KFF96 Fridge-Freezer Instruction Manual
- June 3, 2024
- Bosch
Table of Contents
KFF96 Fridge-Freezer
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Information for Use
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15 ………..(Cool-Fresh ) 5.4
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13.3 25 ……………………………… 25 …. 13.4
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26 ……………………………. 14 26 ……………………………… 14.1 27 …………………….. 14.2 27 ………………….. 14.3
28 …………………………………. 15 28 ……………….. 15.1 28 ………………… 15.2 28 …………….. 15.3
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Futher information and explanations are available online:
Table of contents
1 Safety …………………………………… 44 1.1 General information……………… 44 1.2 Intended
use……………………….. 44 1.3 Restriction on user group……… 44 1.4 Safe transport
……………………… 44 1.5 Safe installation …………………… 45 1.6 Safe use …………………………….. 46
1.7 Damaged appliance …………….. 48 2 Preventing material damage ….. 50 3
Environmental protection and
saving energy……………………….. 50 3.1 Disposing of packaging ……….. 50 3.2 Saving
energy……………………… 50 4 Installation and connection……. 51 4.1 Scope of
delivery…………………. 51 4.2 Criteria for the installation
location ………………………………. 51 4.3 Installing the appliance ………… 52 4.4 Preparing
the appliance for
the first time………………………… 52 4.5 Connecting the appliance to
the drinking water connection…………………………………….. 52 4.6 Connecting the appliance
to the electricity supply…………….. 52 5 Familiarising yourself with your
appliance………………………. 53 5.1 Appliance …………………………… 53 5.2 Control
panel………………………. 54 5.3 Control panel (submenu) ……… 55 5.4 Control panel (cool-
fresh compartment) ……………………… 56 6 Features……………………………….. 57 6.1
Shelf…………………………………… 57 42
6.2 Equipment bar…………………….. 57 6.3 Fixed shelf ………………………….. 58 6.4 Pull-out
container…………………. 58 6.5 Cool-fresh container …………….. 58 6.6 Container divider
…………………. 58 6.7 Flat frozen food container …….. 59 6.8 Frozen food pull-out
con-
tainer………………………………….. 59 6.9 Suspended frozen food con-
tainer………………………………….. 59 6.10 Butter and cheese com-
partment …………………………… 59 6.11 Door rack …………………………. 59 6.12 Ice cube container
…………….. 59 6.13 Accessories ………………………. 59 7 Basic operation …………………….. 59 7.1
Switching on the appliance …… 59 7.2 Operating tips……………………… 59 7.3 Switching
off the appliance …… 60 7.4 Setting the temperature unit….. 60 7.5 Setting the
temperature………… 60 7.6 Cool-fresh compartment
storage setting…………………….. 60 8 Additional functions ……………… 60 8.1 Super
cooling …………………….. 60 8.2 Super freezing …………………….. 61 8.3 Holiday mode
……………………… 61 8.4 Energy-saving mode…………….. 61 8.5 Freshness mode …………………. 62
8.6 Interior lighting…………………….. 62 8.7 Sabbath mode…………………….. 62 8.8 Filter
change notification ………. 63 8.9 Filter change status ……………… 63
9 Alarm……………………………………. 63 9.1 Door alarm …………………………. 63 9.2 Temperature alarm
………………. 64 10 Home Connect ……………………. 64 10.1 Setting up Home Connect…… 65 10.2
Checking the signal
strength ……………………………. 65 10.3 Installing updates for the
Home Connect software……… 65 10.4 Resetting Home Connect
settings …………………………….. 66 10.5 Remote diagnostics …………… 66 10.6 Data
protection………………….. 66 11 Refrigerator compartment ……. 66 11.1 Tips for
storing food in the
refrigerator compartment ……. 67 11.2 Chill zones in the refriger-
ator compartment………………. 67 12 Cool-fresh compartment………. 67 12.1 Storage
recommendations
for the cool-fresh compartment…………………………………. 67 12.2 Storage times in the
coolfresh compartment at 0 °C (32 °F)……………………………… 68 13 Freezer
compartment…………… 68 13.1 Freezing capacity ………………. 68 13.2 Fully utilising the
freezer compartment volume …………. 68 13.3 Tips for storing food in the freezer
compartment ………….. 68 13.4 Tips for freezing fresh food …. 69 13.5 Shelf life
of frozen food at -18 °C (0 °F)……………………. 69 13.6 Defrosting methods for frozen
food ……………………….. 69 14 Water system………………………. 69 14.1 Water filter …………………………
69 14.2 Water dispenser ………………… 70 14.3 Ice cube maker …………………. 71
en 15 Defrosting …………………………… 72 15.1 Defrosting in the refriger-
ator compartment………………. 72 15.2 Defrosting in the cool-fresh
compartment …………………….. 72 15.3 Defrosting in the freezer
compartment …………………….. 72 16 Cleaning and servicing ………… 72 16.1 Preparing the
appliance for
cleaning ……………………………. 72 16.2 Cleaning the appliance ………. 73 16.3 Removing the
fittings………….. 73 16.4 Removing appliance com-
ponents…………………………….. 75 17 Troubleshooting………………….. 79 17.1 Power
failure……………………… 83 17.2 Conducting an appliance
self-test …………………………….. 83 18 Storage and disposal…………… 83 18.1 Taking the
appliance out of
operation ………………………….. 83 18.2 Disposing of old appliance …. 84 19 Customer
Service………………… 84 19.1 Product number (E-Nr.) and
production number (FD)……… 84 20 Technical data …………………….. 84 21 Declaration of
Conformity ……. 84
43
enSafety
1Safety
Observe the following safety instructions. 1.1General information ¡ Read this
instruction manual carefully. ¡ Keep the instruction manual and the product
information safe
for future reference or for the next owner. ¡ Do not connect the appliance if
it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for
chilling and freezing food, making ice and dispensing water. ¡ In private
households and in enclosed spaces in a domestic en-
vironment. ¡ Up to an altitude of 2000 m above sea level. 1.3Restriction on
user group This appliance may be used by children aged 8 or over and by people
who have reduced physical, sensory or mental abilities or inadequate
experience and/or knowledge, provided that they are supervised or have been
instructed on how to use the appliance safely and have understood the
resulting dangers. Do not let children play with the appliance. Cleaning and
user maintenance must not be performed by children unless they are being
supervised. 1.4Safe transport
WARNING Risk of injury! The high weight of the appliance may result in injury
when lifted. Do not lift the appliance on your own.
44
Safetyen
1.5Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in
accordance with the
specifications on the rating plate. Connect the appliance to a power supply
with alternating cur-
rent only via a properly installed socket with earthing. The protective
conductor system of the domestic electrical in-
stallation must be properly installed. Never equip the appliance with an
external switching device,
e.g. a timer or remote control. When the appliance is installed, the mains
plug of the power
cord must be freely accessible. If free access is not possible, an isolating
switch must be integrated into the permanent electrical installation according
to the installation regulations. When installing the appliance, check that the
power cable is not trapped or damaged. If the insulation of the power cord is
damaged, this is dangerous. Never let the power cord come into contact with
heat sources.
WARNING Risk of explosion! If the appliance’s ventilation openings are sealed,
a leak in the refrigeration circuit may result in a flammable mixture of gas
and air. Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction. WARNING Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters. Do
not use extension cables or multiple socket strips. Only use adapters and
power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
45
enSafety
Portable multiple socket strips or portable power supply units may overheat
and cause a fire. Do not place portable multiple socket strips or power supply
units on the back of the appliance. 1.6Safe use
WARNING Risk of electric shock! An ingress of moisture can cause an electric
shock. Only use the appliance in enclosed spaces. Never expose the appliance
to intense heat or humidity. Do not use steam- or high-pressure cleaners to
clean the appli-
ance. WARNING Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in
it and suffocate. Keep packaging material away from children. Do not let
children play with packaging material. Children may breathe in or swallow
small parts, causing them to suffocate. Keep small parts away from children.
Do not let children play with small parts.
WARNING Risk of explosion! If the cooling circuit is damaged, flammable
refrigerant may escape and explode. To accelerate the defrosting process, do
not use any other
mechanical devices or means other than those recommended by the manufacturer.
If food is stuck to the freezer compartment, loosen it with a blunt implement
such as the handle of a wooden spoon. Products which contain flammable
propellants and explosive substances may explode, e.g. spray cans. Do not
store products which contain flammable propellants (e.g. spray cans) or
explosive substances in the appliance.
46
Safetyen
WARNING Risk of fire! Electrical devices within the appliance may cause a
fire, e.g. heaters or electric ice makers. Do not operate electrical devices
within the appliance.
WARNING Risk of injury! Containers that contain carbonated drinks may burst.
Do not store containers that contain carbonated drinks in the
cool-fresh compartment below 1 °C (34 °F). Do not store containers that
contain carbonated drinks in the
freezer compartment. Injury to the eyes caused by escaping flammable
refrigerant and hazardous gases. Do not damage the tubes of the refrigerant
circuit or the insula-
tion. The appliance may tip. Do not stand or support yourself on the base,
runners or doors.
WARNING Risk of cold burns! Contact with frozen food and cold surfaces may
cause burns by refrigeration. Never put frozen food straight from the freezer
compartment
into your mouth. Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment. CAUTION Risk of harm to health!
To prevent food from being contaminated, you must observe the following
instructions. If the door is open for an extended period of time, this may
lead
to a considerable temperature increase in the compartments of the appliance.
Regularly clean the surfaces that may come into contact with food and
accessible drain systems. Flush the water system if water has not been drawn
for five days.
47
enSafety
Store raw meat and fish in suitable containers in the refrigerator so that
they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time, switch off the
appliance, defrost it, clean it and leave the door open to prevent the
formation of mould.
Metal or metal-style parts in the appliance may contain aluminium. If acidic
food comes into contact with aluminium in the appliance, aluminium foil ions
may pass into the food. Do not consume soiled food. 1.7Damaged appliance
WARNING Risk of electric shock! If the appliance or the power cord is damaged,
this is dangerous. Never operate a damaged appliance. Never pull on the power
cord to unplug the appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is
damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and turn off the
water tap. Call customer services. Page 84 Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power
cord of this appliance is damaged, it must be replaced with a special
connection cable, which is available from the manufacturer or his Customer
Service.
WARNING Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape
and ignite. Keep naked flames and ignition sources away from the appli-
ance. Ventilate the room.
48
Safetyen
Switch off the appliance. Page 60 Unplug the appliance from the mains or
switch off the circuit
breaker in the fuse box. Call after-sales service. Page 84
49
enPreventing material damage
2Preventing material damage
ATTENTION! The high weight of the appliance or, if not rolling freely, the
appliance’s castors may damage the floor when the appliance is moved.
Transport the appliance using a
sack truck. Use floor protection when moving
the appliance, and do not move it in a zigzag fashion. When the appliance door
is closed, an open door pillar may damage the appliance. Never open the door
pillar manually. If the door pillar has been opened, close it before closing
the appliance door. Using the base, runners or appliance doors as a seat
surface or climbing surface may damage the appliance. Do not stand or support
yourself on the base, runners or doors. If the water pressure is too high or
too low, the appliance may not be able to operate properly. Make sure that the
water pressure in the water supply system is at least 200 kPa (2 bar) and max.
800 kPa (8 bar). If the water pressure exceeds the maximum value specified, a
pressure-reducing valve must be installed between the drinking water
connection and the hose set of the appliance. Modified or damaged water hoses
may result in material damage and damage to the appliance. Never kink, crush,
modify or cut through water hoses. Only use the water hoses supplied with the
appliance or genuine spare hoses. 50
Never re-use water hoses that have been used before.
Never pull on the water hose on the rear panel of the appliance.
Contamination with oil or fat may cause plastic parts and door seals to become
porous. Keep plastic parts and door seals
free of oil and grease. Metal or metal-style parts in the appliance may
contain aluminium. Aluminium reacts when it comes into contact with acidic
foods. Do not store unpackaged food in
the appliance.
3Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by
type and dispose of them separately.
3.2Saving energy
If you follow these instructions, your appliance will use less power.
Selecting the installation location ¡ Keep the appliance out of direct
sunlight. ¡ Install the appliance as far away as
possible from heating elements, cookers and other heat sources: Maintain a
30 mm clearance to
electric or gas cookers. Maintain a 300 mm clearance to
oil or solid-fuel cookers. ¡ Never cover or block the external
ventilation openings.
Saving energy during use Note: The arrangement of the fittings does not affect
the energy consumption of the appliance. ¡ Open the appliance only briefly
and then close it carefully. ¡ Never cover or block the interior
ventilation openings or the exterior ventilation openings. ¡ Transport
purchased food in a cool bag and place in the appliance quickly. ¡ Allow warm
food and drinks to cool down before storing them. ¡ Thaw frozen food in the
refrigerator compartment to utilise the low temperature of the food. ¡ Always
leave some space between the food and to the back panel. ¡ Vacuum the external
ventilation grilles when they are dusty.
4Installation and connection
4.1Scope of delivery
After unpacking all parts, check for any transport damage and for completeness
of delivery. If you have any complaints, contact your dealer or our after-
sales service Page 84. The delivery consists of the following: ¡ Free-standing
appliance ¡ Equipment and accessories1 ¡ Installation material ¡ Installation
instructions ¡ User manual ¡ Customer service directory ¡ Warranty enclosure2
Installation and connectionen ¡ Energy label ¡ Information on energy consump-
tion and noises ¡ Information about Home Connect
4.2Criteria for the installation location
WARNING Risk of explosion! If the appliance is in a space that is too small, a
leak in the refrigeration circuit may result in a flammable mixture of gas and
air. Only install the appliance in a
space with a volume of at least 1 m3 per 8 g refrigerant. The volume of
refrigerant is indicated on the rating plate. “Appliance”,
Fig. 1 /13, Page 54
The weight of the appliance ex works may be up to 155 kg depending on the model. The subfloor must be sufficiently stable to bear the weight of the appliance.
Permitted room temperature
The permitted room temperature depends on the appliance’s climate class. The climate class can be found on the rating plate. “Appliance”, Fig.
1 /13, Page 54
Climate class
Permitted room temperature
SN
10 °C to 32 °C
N
16 °C to 32 °C
ST
16 °C to 38 °C
T
16 °C to 43 °C
1 Depending on the appliance specifications 2 Not in all countries
51
enInstallation and connection
The appliance is fully functional within the permitted room temperature. If an
appliance with climate class SN is operated at colder room temperatures, the
appliance will not be damaged up to a room temperature of 5 °C. Over-and-under
and side-by-side installation If you want to install 2 refrigerating
appliances one over the other or side by side, you must maintain a clearance
of at least 150 mm between the appliances. Selected appliances can be
installed without a minimum clearance. Ask your dealer or kitchen planner
about this.
4.3Installing the appliance
Install the appliance in accordance with the enclosed installation
instructions.
4.4Preparing the appliance for the first time
1. Remove the informative material. 2. Remove the protective foil and
transit bolts, e.g. remove the adhesive strips and carton. 3. Clean the
appliance for the first time. Page 73
4.5Connecting the appliance to the drinking water connection
Requirements ¡ A corner valve must be installed
on the water connection and be freely accessible following installation of the
appliance. ¡ The water connection is checked and is of drinking water quality.
1. Rinse the drinking water connection thoroughly until the drinking water is
no longer cloudy and contains no deposits. If the drinking water is still
cloudy or contains deposits, install an external water filter system.
2. Install the drinking water connection according to the enclosed
installation instructions.
4.6Connecting the appliance to the electricity supply
1. Insert the non-heating appliance plug of the power cable into the
appliance.
2. Insert the mains plug of the appliance’s power cable in a socket nearby.
The connection data of the appliance can be found on the rating
plate. “Appliance”, Fig. 1 /13,
Page 54 3. Check the mains plug is inserted
properly. a The appliance is now ready for
use.
52
Familiarising yourself with your applianceen
5Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.
1
2 A3
4 5
B
6 7
8 C9
1
A
Refrigerator compartment Page 66
B
Cool-fresh compartment Page 67
10 11 12 13
14
15
16 17 18 19
20
C
Freezer compartment Page 68
1 Control panel Page 54
2 Equipment bar Page 57
53
enFamiliarising yourself with your appliance
3 Water dispenser Page 70
4 Fixed shelf Page 58
5 Pull-out container Page 58
6
Control panel (cool-fresh compartment) Page 56
7 Cool-fresh container
8 Ice cube maker Page 71
9
Ice cube container Page 59
10 Water filter Page 69
11
Butter and cheese compartment Page 59
12 Interior lighting
13 Rating plate Page 84
14
Door pillar with condensation protection Page 50
15
Door storage compartment for large bottles Page 59
16
Frozen food pull-out container Page 59
17
Flat frozen food container Page 59
18
Suspended frozen food container Page 59
19 Container divider Page 58
20 Screw foot
Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.
5.2Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
1 2 3 456
7 8 9 10 11 12 13
2
1
switches Super cooling on or off.
54
2
Displays the set temperature for the refrigerator compart-
ment in °F or °C.
Familiarising yourself with your applianceen
3
/ (Refrigerator compartment) sets the temperature of
the refrigerator compartment.
4
switches freshness mode on or off.
5
switches energy-saving mode on or off.
6
switches holiday mode on or off.
7
switches the appliance on or off.
8
switches off the alarm.
9
opens and closes the menu.
10
lights up when the filter needs to be re-
placed.
11
switches Super freezing on or off.
12
Displays the set temperature for the freezer compartment
in °F or °C.
13
/ (Freezer compartment) sets the temperature of
the freezer compartment.
5.3Control panel (submenu)
You can configure further settings in the submenu.
12 3 4 5 67 8
9
3
1 Displays the set submenu.
2
/ (Submenu) is used to navigate through the sub-
menu.
3
opens the menu for setting Home Connect.
4
opens the menu for setting the lighting.
5
opens the menu for changing the temperature
unit.
6
Displays the settings of the submenu.
7
/ (Submenu setting) changes the submenu setting.
8
opens the menu for setting the door alarm.
55
enFamiliarising yourself with your appliance
9
opens the menu for setting the filter.
5.4Control panel (cool-fresh compartment)
Using the control panel for the cool-fresh compartment, you can set the
temperature and humidity in the cool-fresh compartment.
1
2
3
4
567
4
1
Sets the cool-fresh compartment storage setting
for meat and fish.
2
Sets the cool-fresh compartment storage setting
for fruit.
3
Sets the cool-fresh compartment storage setting
for vegetables.
4
Sets the cool-fresh compartment storage setting
for beverages.
5
Sets the cool-fresh compartment storage setting
for snacks.
6
lights up if userdefined settings have been
set via the Home Con-
nect app. You can find more
information in the Home Con-
nect app.
7
Switches the button lock for the control panel (cool-fresh
compartment) off.
56
6Features
The features of your appliance depend on the model.
6.1Shelf
ATTENTION! If fitted at an angle, the hooks on the shelf can scratch the rear
panel of the refrigerator compartment. Ensure that the shelf is horizontal
and that the hooks are properly fitted in place. To vary the shelf as
required, you can remove the shelf and re-insert it elsewhere. “Removing the
shelf”, Page 73 Note To avoid impeding the circulation of air, do not cover
the inner ventilation openings.
Featuresen You can position the fittings anywhere along the equipment bar.
ATTENTION! If fitted at an angle, the hooks on the equipment bar can scratch
the rear panel of the refrigerator compartment. Ensure that the equipment bar
is
horizontal and that the hooks are properly fitted in place. You can remove the
equipment bar and re-insert it at a different location. “Removing the
equipment bar”, Page 74 Tip: Position the equipment bar in the centre of the
refrigerator compartment.
6.2Equipment bar
The fittings on the equipment bar provide additional storage space in the
refrigerator compartment: ¡ Store bottles securely on the bottle
tray. ¡ Store preserving jars in the con-
tainer. ¡ Store an egg carton on the shelf.
57
enFeatures
6.3Fixed shelf
Always put the fixed shelf in the specified position.
6.4Pull-out container
Store large plates or containers with processed food which has been covered in
the pull-out container.
6.5Cool-fresh container
Use the lower temperatures in the cool-fresh container to store highly
perishable food, e.g. fish, meat and sausages.
6.6Container divider
WARNING Risk of suffocation! Children may climb into the appliance and
suffocate. Never remove the container divider
from the suspended frozen food container. ATTENTION! The container divider for
the suspended frozen food container will be damaged if removed. Never remove
the container divider from the suspended frozen food container. To vary the
division of the suspended frozen food container, you can move the container
divider.
58
6.7Flat frozen food container
Store flat frozen items, the ice storage container and the ice scoop in the
flat frozen food container.
6.8Frozen food pull-out container
In order to achieve an improved overview and to remove frozen food more
quickly, remove frozen food pull-out container.
6.9Suspended frozen food container
Store large frozen items in the suspended frozen food container.
6.10Butter and cheese compartment
Store butter and hard cheese in the butter and cheese compartment.
6.11Door rack
To adjust the door rack as required, you can remove the door rack and re-
insert elsewhere. “Removing door rack”, Page 74
6.12Ice cube container
If ice cube production is switched on, the ice cubes are automatically stored
in the ice storage container. ATTENTION! The ice cube maker may become blocked
or damaged by food or objects stored in the ice storage container. Never store
food or objects in the
ice storage container.
operationen
6.13Accessories
Use original accessories. These have been made especially for your appliance.
The accessories for your appliance depend on the model. Ice scoop You can use
the ice scoop to remove a portion of ice cubes.
7Basic operation operation
operation
7.1Switching on the appliance
1. Electrically connect the appliance. Page 52
Note: If the appliance has been
previously switched off using the
control panel, press
.
a The appliance begins to cool.
a A warning signal sounds, the tem-
perature display (freezer compart-
ment) flashes and
lights
up because the freezer compart-
ment is still too warm.
2. Switch off the warning tone using .
a
goes out as soon as the
set temperature has been reached.
3. Set the required temperature. Page 60
7.2Operating tips
¡ Once you have switched on the appliance, the set temperature is only reached
after several hours. Do not put any food in the appliance until the set
temperature has been reached.
59
enAdditional functions
¡ The front and side panels of the housing heat up occasionally. This prevents
condensation from forming.
¡ When you close the door, a vacuum may be created. The door is then difficult
to open again. Wait a moment until the vacuum is offset.
7.3Switching off the appliance
Press
.
7.4Setting the temperature unit
You can choose between the temper-
ature unit °C and °F.
1. Press
.
2. Press
.
3. Press / (Submenu setting) until the setting display submenu
shows or .
4. Press
.
7.5Setting the temperature
Setting the refrigerator compartment temperature Press / (Refrigerator com-
partment) repeatedly until the temperature display (refrigerator compartment)
shows the required temperature. The recommended temperature in the
refrigerator compartment is 4 °C (39 °F).
Setting the freezer compartment temperature Press / (Freezer compart-
ment) repeatedly until the temperature display (freezer compartment) shows the
required temperature.
The recommended temperature in the freezer compartment is -18 °C (0 °F).
7.6Cool-fresh compartment storage setting
You can set the temperature and humidity of the cool-fresh container using
predefined storage settings. Tip: Further settings are available in the Home
Connect app. Setting the cool-fresh compartment storage setting 1. Press any
touch field on the con-
trol panel (cool-fresh compartment). 2. Press and hold until the light bar
lights up fully. 3. Press the storage setting that you require.
8Additional functions
8.1Super cooling
With Super cooling, the refrigerator compartment cools as cold as possible. Switch on Super cooling before placing large quantities of food. Note: When Super cooling is switched on, increased noise may occur.
Switching on Super cooling
Press
.
a
lights up.
Note: After approx. 6 hours, the appliance switches to normal operation.
60
Switching off Super cooling
Press
.
a The previously set temperature is
displayed.
8.2Super freezing
With Super freezing, the freezer compartment cools as cold as possible. Switch on Super freezing one to two hours before placing food weighing 2 kg or more into the freezer compartment. Use Super freezing to accelerate ice cube production. In order to utilise the freezer capacity, use Super freezing. “Prerequisites for freezing capacity”, Page 68 Note: When Super freezing is switched on, increased noise may occur.
Switching on Super freezing
Press
.
a
lights up.
Note: After approx. 54 hours, the appliance switches to normal operation.
Switching off Super freezing
Press
.
a The previously set temperature is
displayed.
Additional functionsen
8.3Holiday mode
If you are going to be away for a long time, you can switch on energy-saving
holiday mode on the appliance.
CAUTION Risk of harm to health! The refrigerator compartment heats up while
the holiday mode is switched on. The increased temperature may cause bacteria
to increase and spoil the food. When the holiday mode is
switched on, do not store any food in the refrigerator compartment.
The appliance automatically sets the temperatures.
Refrigerator com- 14 °C (58 °F) partment
Cool-fresh com- 4 °C (40 °F) partment
Freezer compart- Temperature re-
ment
mains un-
changed
Note: While the holiday mode is activated, the ice cube production and the water dispenser are switched off.
Switching on holiday mode
Press
.
a
lights up.
Switching off holiday mode
Press
.
a The previously set temperature is displayed.
8.4Energy-saving mode
You can set the appliance to save energy with the energy-saving mode. The
appliance automatically sets the temperatures.
61
enAdditional functions
Refrigerator com- 8 °C (46 °F) partment Cool-fresh com- 0 °C (32 °F) partment
Freezer compart- -16 °C (3 °F) ment
Switching on energy-saving mode Press . a lights up.
Switching off energy-saving mode Press . a The previously set temperature is
displayed.
8.5Freshness mode
In order to keep the food fresh for longer, you can switch on the freshness mode on the appliance. The appliance automatically sets the temperatures.
Refrigerator com- 2 °C (36 °F) partment
Cool-fresh com- 0 °C (32 °F) partment
Freezer compart- Temperature re-
ment
mains un-
changed
Switching freshness mode on
Press .
a
lights up.
Switching off freshness mode
Press . a The previously set temperature is
displayed.
8.6Interior lighting
You can switch the interior lighting off or set the brightness.
The interior lighting is switched off Minimum brightness Maximum brightness
Setting the interior lighting
1. Press
.
2. Press
.
3. Press / (Submenu setting)
until the setting display submenu
shows the required setting.
4. Press
.
8.7Sabbath mode
To ensure that you can also use the appliance on the Sabbath, the Sabbath mode switches off all non-essential functions. During Sabbath mode, the following functions are switched off: ¡ Super cooling ¡ Super freezing ¡ Alarm ¡ Water dispenser ¡ Ice cube production ¡ Interior lighting ¡ Audible signals ¡ Messages on the control panel Note: The brightness of the control panel lighting is reduced during the Sabbath mode.
Switching on Sabbath mode
Press and hold
for
10 seconds until an audible signal
sounds.
a
lights up.
Note: After approx. 80 hours, the appliance switches to normal operation.
62
Switching off Sabbath mode
Press and hold
for
five seconds until an audible signal
sounds.
8.8Filter change notification
Every six months, the filter change notification is switched on.
lights up. Note: Increased water consumption switches the filter change
notification on sooner.
Switching off the filter change notification
1. Replace the water filter.
The bypass cap does not need to be replaced.
2. Press and hold
for
three seconds.
a
goes out.
a The filter change status is reset.
8.9Filter change status
If you replace the filter before the filter change notification, reset the
filter change status.
The measurement of the filter change status is running Resetting the filter
change status
Resetting the filter change status
1. Press
.
2. Press
.
a The submenu setting display shows .
3. Press (Submenu setting).
a The submenu setting display shows .
4. Press
.
Alarmen
9Alarm
9.1Door alarm
If the appliance door is open for a while, the door alarm switches on. A warning tone sounds and flashes.
Switching off the door alarm
Close the appliance door or press .
a The warning tone is switched off.
a
goes out.
Door alarm warning signal You can activate or deactivate the door alarm warning signal.
Door alarm warning signal activated Door alarm warning signal deactivated
Activating the door alarm warning
signal
1. Press
.
2. Press
.
3. Press / (Submenu setting)
until the setting display submenu
shows the required setting.
4. Press
.
Deactivating the door alarm warning
signal
1. Press
.
2. Press
.
3. Press / (Submenu setting) until the setting display submenu
shows the required setting.
4. Press
.
63
enHome Connect
9.2Temperature alarm
If the freezer compartment becomes
too warm, the temperature alarm is
switched on.
A warning tone sounds and the set
temperature (freezer compartment)
and
flash.
CAUTION Risk of harm to health! During the thawing process, bacteria may
multiply and spoil the frozen food. Do not refreeze food after it has
been defrosted or started to defrost. Refreeze food only after cooking. These
items should no longer be stored for the maximum storage period.
The temperature alarm can be switched on in the following cases: ¡ The
appliance is switched on.
Do not store any food until the appliance has reached the set temperature. ¡
Large quantities of fresh food are being placed inside. Switch on Super
freezing before placing large quantities of food in the appliance. ¡ The
freezer compartment door is open for too long. Check whether the frozen food
has defrosted or thawed.
Switching off the temperature alarm
Press
.
a The warning tone is switched off.
a The temperature display (freezer
compartment) briefly indicates the
warmest temperature reached in
the freezer compartment. The tem-
perature display (freezer compartment) then indicates the set temperature
again. a From this time on, the warmest temperature is measured again and
saved.
10Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connect your appliance to a
mobile device to control its functions via the Home Connect app. The Home
Connect services are not available in every country. The availability of the
Home Connect function depends on the availability of Home Connect services in
your country. You can find information about this at: www.home-connect.com. To
be able to use Home Connect, you must first set up the connection to the WLAN
home network (Wi-Fi1) and to the Home Connect app. After switching on the
appliance, wait at least 2 minutes until internal device initialisation is
complete. Only then should you set up Home Connect. The Home Connect app
guides you through the entire login process. Follow the instructions in the
Home Connect app to configure the settings. Tips ¡ Please consult the
documents sup-
plied by Home Connect. ¡ Please also follow the instructions
in the Home Connect app. Notes ¡ Please note the safety precautions
in this instruction manual and make sure that they are also ob-
1 Wi-Fi is a registered trademark of the Wi-Fi Alliance. 64
served when operating the appliance via the Home Connect app. “Safety”, Page
44 ¡ Operating the appliance on the appliance itself always takes priority.
During this time it is not possible to operate the appliance using the Home
Connect app.
10.1Setting up Home Connect
Requirement: The Home Connect app has been installed on your mobile device. 1.
Scan the QR code using the
Home Connect app.
2. Follow the instructions in the Home Connect app.
10.2Checking the signal strength
You should check the signal strength
if no connection could be estab-
lished.
1. Press
.
a
lights up and the sub-
menu display shows .
2. Press / (Submenu) repeatedly until the submenu display shows .
a The submenu display shows a value between setting (no reception) and (full reception).
3. Press
.
Home Connecten
Note: The signal strength should be at least .
Improving the reception If the signal strength is too weak, the connection may
be interrupted. Carry out one of the solution op-
tions: Place the router and refrigerator
closer together. Ensure that the connection is
not interfered with by screening walls. Install a repeater to strengthen the
signal.
10.3Installing updates for the Home Connect software
The appliance searches for updates to the Home Connect software at regular intervals.
Note: If updates are available, the submenu display shows . To cancel the update and reset the submenu display to the set temperature, press any touch field.
1. Press
.
a
lights up and the sub-
menu display shows .
2. Press / (Submenu) repeatedly until the submenu display shows and the submenu setting display shows .
3. Press (Submenu setting).
a The submenu setting display shows an animation.
a The update is installed.
a The control panel is locked during
the installation. a If the installation is successful, the
submenu setting display shows .
4. If the submenu setting display shows , the appliance was un-
able to install the update.
65
enRefrigerator compartment Repeat the process at a later point.
5. If the update cannot be completed after several attempts, contact customer
service Page 84 .
10.4Resetting Home Connect settings
If your appliance experiences connection problems with the WLAN home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi- Fi), you can reset the Home Connect settings.
1. Press
.
a
lights up and the sub-
menu display shows .
2. Press / (Submenu) repeatedly until the submenu display shows and the submenu setting display shows .
3. Press (Submenu setting).
a The submenu setting display shows an animation for approx. 15 seconds.
a The submenu setting display shows .
a The Home Connect settings have been reset.
4. Press
.
10.5Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you
contact them, have your appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which you are using the
appliance. Tip: For further information and details about the availability of
Remote Diagnostics in your country, please visit the service/support section
of your local website: www.home-connect.com
66
10.6Data protection
Please see the information on data protection. The first time your appliance
is registered on a home network connected to the Internet, your appliance will
transmit the following types of data to the Home Connect server (initial
registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi
communication module installed). ¡ Security certificate of the Wi-Fi
communication module (to ensure a secure data connection). ¡ The current
software and hardware version of your appliance. ¡ Status of any previous
reset to factory settings. This initial registration prepares the Home Connect
functions for use and is only required when you want to use the Home Connect
functions for the first time. Note: Please note that the Home Connect
functions can only be utilised with the Home Connect app. Information on data
protection can be retrieved in the Home Connect app.
11Refrigerator compartment
You can keep dairy products, eggs, prepared meals, pastries, open preserves
and hard cheese in the refrigerator compartment. The temperature can be set
from 2 °C (46 °F) to 8 °C (36 °F). The refrigerator compartment can also be
used to store highly perishable foods in the short to medium
term. The lower the selected temperature, the longer the food remains fresh.
11.1Tips for storing food in the refrigerator compartment
¡ Only store food when fresh and undamaged.
¡ Store food covered or in air-tight packaging.
¡ To avoid impeding the circulation of air and to prevent food from freezing,
do not place food in front of the inner ventilation openings or in direct
contact with the back wall.
¡ Allow hot food and drinks to cool down first before placing in the
appliance.
¡ Observe the best-before date or use-by date specified by the manufacturer.
11.2Chill zones in the refrigerator compartment
The air circulation in the refrigerator compartment creates different chill
zones. Coldest zone The coldest zone is in the pull-out container. Tip: Store
highly perishable food such as fish, sausages and meat in the cool-fresh
compartment. “Cool-fresh compartment”, Page 67 Warmest zone The warmest zone
is at the very top of the door.
Cool-fresh compartmenten Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.
12Cool-fresh compartment
In the cool-fresh compartment, you can keep fresh food fresh up to three times longer than in the refrigerator compartment. The temperature can be set from -2°C (29°F) to 4°C (40°F) using pre-defined storage settings. Storing food in the fresh compartment retains the quality of the food better. The low temperature and the optimum moisture provide ideal storage conditions for fresh food.
12.1Storage recommendations for the cool-fresh compartment
Storage setting
Food Meat, fish and seafood
Fruit, mixed load with fruit and vegetables, sausage, cheese and dairy products
Vegetables Beverages Snacks and other items
Tip: Fruit, vegetables, drinks and
snacks may freeze below 0 °C
(32 °F).
Only use the
storage setting
for meat and fish.
67
enFreezer compartment
12.2Storage times in the cool-fresh compartment at 0 °C (32 °F)
The storage times are dependent on the original quality of your food.
Food
Fresh fish, seafood
Poultry, meat (boiled/ fried) Beef, pork, lamb, sausage (cold meat) Smoked
fish, broccoli
Salad greens, fennel, apricots, plums Soft cheese, yoghurt, quark, buttermilk,
cauliflower
Storage time up to 3 days up to 5 days up to 7 days up to 14 days up to 21 days up to 30 days
13Freezer compartment
You can store frozen food, freeze food and make ice cubes in the freezer
compartment. The temperature can be set from -16 °C (3 °F) to -24 °C (-11 °F).
Long-term storage of food should be at -18 °C (0 °F) or lower. The freezer
compartment can be used to store perishable food longterm. The low
temperatures slow down or stop the spoilage.
13.1Freezing capacity
The freezing capacity indicates the quantity of food that can be frozen right
through to the centre within a specific period of time. Information on
freezing capacity can be found on the rating plate. “Appli-
ance”, Fig. 1 /13, Page 54 Prerequisites for freezing capacity
1. When placing fresh food in the appliance, switch on Super freezing.
“Switching on Super freezing”, Page 61
2. Place food in the frozen food pullout container first.
13.2Fully utilising the freezer compartment volume
Learn how to store the maximum amount of frozen food in the freezer
compartment. 1. Remove all fittings from the freezer
compartment, apart from the suspended frozen food container. Page 73 2. Store
food in the suspended frozen food container.
13.3Tips for storing food in the freezer compartment
¡ Store food in air-tight packaging. ¡ Do not bring food which is to be
frozen into contact with frozen food. ¡ Distribute the food over a wide area
in the suspended frozen food container. ¡ To quickly and gently freeze larger
quantities of fresh food, place this in the frozen food pull-out container.
68
13.4Tips for freezing fresh food
¡ Freeze fresh and undamaged food only.
¡ Freeze food in portions. ¡ Cooked food is more suitable than
food that can be eaten raw. ¡ Vegetables: Wash, chop up and
blanch before freezing. ¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic acid solution. ¡ Food that is suitable for
freezing includes baked items, fish and seafood, meat, game, poultry, eggs
without shells, cheese, butter and quark, ready meals and leftovers. ¡ Food
that is unsuitable for freezing includes lettuce, radishes, eggs in shells,
grapes, raw apples and pears, yoghurt, sour cream, crème fraîche and
mayonnaise.
Packing frozen food If you select suitable packaging material and the correct
type of packaging, you can determine the product quality and prevent freezer
burn. 1. Place the food in the packaging. 2. Squeeze out the air. 3. Pack food
airtight to prevent it
from losing flavour and drying out. 4. Label the packaging with the con-
tents and the date of freezing.
13.5Shelf life of frozen food at -18 °C (0 °F)
Food Fish, sausages, prepared meals and baked goods Poultry, meat
Storage time up to 6 months
up to 8 months
Water systemen
Food Vegetables, fruit
Storage time up to 12 months
13.6Defrosting methods for frozen food
CAUTION Risk of harm to health! During the thawing process, bacteria may
multiply and spoil the frozen food. Do not refreeze food after it has
been defrosted or started to defrost. Refreeze food only after cooking. These
items should no longer be stored for the maximum storage period. ¡ Defrost
animal-based food, such as fish, meat, cheese, quark, in the refrigerator
compartment. ¡ Defrost bread at room temperature. ¡ Prepare food for immediate
consumption in the microwave, in the oven or on the hob.
14Water system
Your appliance is equipped with water-carrying components. The water system
only works if a water filter or a bypass cap is installed. Switch off ice cube
production before disconnecting the appliance from the drinking water
connection. Page 72
14.1Water filter
The water filter filters particles and the taste of chlorine out of the water.
The water filter reduces further contamination, e.g. from chloramines, lead
and pharmaceutical products.
69
enWater system
Note: The water filter does not filter bacteria or microbes out of the water.
Change the water filter:
¡ Every 6 months.
¡ If
lights up.
¡ If the water output has visibly re-
duced.
Tips ¡ A new water filter can be pur-
chased from customer service, your dealer or our website. ¡ If you do not want
to use a water filter in your appliance or an external water filter system is
installed, you can permanently replace the water filter with a bypass cap. The
bypass cap filters only large particles out of the water and can be cleaned as
required. A bypass cap can be purchased from customer service or our website.
Changing the water filter or replacing it with a bypass cap 1. Reach into the
recess below the fil-
ter cover , pull it forwards slightly and move it to the bottom left .
70
2. Pull the water filter down to the left , turn it counterclockwise by 90°
and remove it . Remove the water filter with care as it is under pressure.
Note: When removing it, a small amount of water may drip out of the water
filter. Remove the drips of water with a dry cloth. Tip: You can dispose of
the old water filter with your household waste. 3. Insert the new water filter
or the bypass cap all the way into the filter opening, turn it 90° clockwise
all the way and fold it up to the right. 4. Move the filter cover up to the
right and slide it back as far as it will go. 5. Discard the ice cubes
produced during the first 24 hours, and dispense water for five minutes and
then dispose of this.
14.2Water dispenser
Dispense cold water via the water dispenser. Putting the water dispenser into
operation Note: Once the appliance has been connected or a new water filter
has been installed, there will be air in the water system.
Requirement: The appliance is connected to the drinking water connection. 1.
Keep dispensing water until it con-
tains no more air bubbles. Remove any splashes of water with a dry cloth. 2.
For hygiene reasons, dispense water for 5 minutes and discard. Dispensing
water Press and hold the glass against the dispensing button or hold the glass
under the water dispenser and press .
Notes ¡ After a while of continuous dis-
pensing, the water stops being dispensed. Wait a few seconds before dispensing
water again. ¡ After water has been dispensed several times consecutively,
water stops being dispensed. Wait a few minutes before dispensing water again.
Water systemen
14.3Ice cube maker
Use the ice cube maker to produce ice cubes.
WARNING Risk of injury! Rotating parts may cause injury. Never reach into or
underneath the
ice cube maker.
Note: The ice cube maker automatically detects that the ice storage container
is full and stops producing ice cubes. It may take up to 48 hours until the
ice storage container is full. Tips ¡ You can accelerate ice cube pro-
duction by setting a colder freezer compartment temperature or by switching on
Super freezing. This slightly increases energy consumption. ¡ If the ice cubes
taste stale, dispose of the remaining ice cubes and the cubes produced over
the next 24 hours. If the ice cubes still taste stale, change the water
filter. Putting the ice cube maker into operation Notes ¡ Ice cube production
starts as soon as the appliance is switched on and the freezer compartment has
reached the set temperature. ¡ As soon as the freezer compartment reaches the
set temperature, the first batch of ice cubes will be ready in approximately 4
hours. Requirement: The appliance is connected to the drinking water
connection. For hygiene reasons, discard the ice cubes produced within the
first 24 hours.
71
enDefrosting
Switching on ice cube production Lift the ice cube maker cover up-
wards and press the ice cube maker button .
a The ice cube maker button lights up.
Note: If you press and hold the ice cube maker button for three seconds, the
filter change status is reset. Switching off ice cube production Lift the ice
cube maker cover up-
wards and press the ice cube maker button .
a The ice cube maker button goes out.
Note: If you press and hold the ice cube maker button for three seconds, the
filter change status is reset. 72
15Defrosting
15.1Defrosting in the refrigerator compartment
The refrigerator compartment in your appliance defrosts automatically.
15.2Defrosting in the coolfresh compartment
The cool-fresh compartment in your appliance defrosts automatically.
15.3Defrosting in the freezer compartment
The fully automatic NoFrost system ensures that the freezer compartment
remains frost-free. Defrosting is not required.
16Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully. Customer Service must clean inaccessible
points. Cleaning by customer service can give rise to costs.
16.1Preparing the appliance for cleaning
1. Switch off the appliance. Page 60
2. Disconnect the appliance from the power supply. Unplug the appliance from
the mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it in a cool place.
Place ice packs (if available) onto the food. 4. Remove all fittings and
accessories from the appliance. Page 73 5. Remove the telescopic rails. Page
76 6. Remove the refrigerator compartment glass plate. Page 77 7. Remove the
cool-fresh container cover. Page 77
16.2Cleaning the appliance
WARNING Risk of electric shock! An ingress of moisture can cause an electric
shock. Do not use steam- or high-pres-
sure cleaners to clean the appliance. Liquid in the lighting or in the
controls can be dangerous. The rinsing water must not drip into the lighting
or controls. ATTENTION! Unsuitable cleaning products may damage the surfaces
of the appliance. Do not use hard scouring pads or cleaning sponges. Do not
use harsh or abrasive detergents. Do not use cleaning products with a high
alcohol content. Do not use stainless-steel cleaning agents on the outside of
the appliance. If you clean fittings and accessories in the dishwasher, this
may cause them to become deformed or discolour. Never clean fittings and
accessory in the dishwasher. 1. Prepare the appliance for cleaning. Page 72
Cleaning and servicingen Clean the following with a dish cloth, lukewarm water
and a little pH-neutral liquid detergent: The outside of the appliance The
inside of the appliance The fittings The accessories The door seals 3.
Dry thoroughly with a soft, dry cloth. 4. Insert the fittings and install the
appliance components. 5. Electrically connect the appliance. Page 52 6. Switch
on the appliance. Page 59 7. Putting the food into the appliance.
16.3Removing the fittings
If you want to clean the fittings thoroughly, remove these from your
appliance. Removing the shelf Lift the shelf and remove it .
73
enCleaning and servicing
Removing the equipment bar Lift the equipment bar and remove
it.
Removing pull-out containers 1. Pull out the pull-out container as
far as it will go. 2. Lift the pull-out container at the
front and remove it .
Removing the fixed shelf 1. Pull out the pull-out container. 2. Lift the fixed
shelf at the front
and remove it .
Removing the cool-fresh container 1. Pull out the cool-fresh container as
far as it will go. 2. Lift the cool-fresh container at the
front and remove it .
Removing door rack Lift the door rack and remove it.
Removing the frozen food pull-out container 1. Pull out the frozen food pull-
out
container as far as it will go.
74
2. Lift the frozen food pull-out container at the front and remove it.
Cleaning and servicingen 2. Lift the ice cube container at the
front and remove it.
Removing the flat frozen food container 1. Pull out the flat frozen food con-
tainer as far as it will go. 2. Lift the flat frozen food container at
the front and remove it.
Removing the suspended frozen food container Lift out the suspended frozen
food
container.
Removing the ice cube container 1. Pull out the flat frozen food con-
tainer as far as it will go.
16.4Removing appliance components
If you want to clean your appliance thoroughly, you can remove certain
components from your appliance.
Telescopic rails You can remove the telescopic rails in order to clean them
thoroughly.
75
enCleaning and servicing Removing telescopic rails 1. Pull out the telescopic rail.
Installing telescopic rails 1. Place the extended telescopic rail
on the front pin and pull it forwards slightly to lock in place .
2. Move the lock in the direction of the arrow and loosen the pin from the rear .
2. Place the telescopic rail on the rear pin and push the locking mechanism back .
3. Push in the telescopic rail. 4. Push the telescopic rail backwards
above the rear pin and disengage .
Refrigerator compartment glass plate To clean the refrigerator compartment glass plate thoroughly, you can remove it.
76
Removing the refrigerator compartment glass plate 1. Grip both the rear
recesses at the
base of the refrigerator compartment and lift the refrigerator compartment
glass plate . Slide the refrigerator compartment glass plate towards the rear
.
Cleaning and servicingen Install the refrigerator compartment glass plate
Place the refrigerator compartment
glass plate at the rear of the base of the refrigerator compartment and lower
it .
2. Grip both the front recesses at the base of the refrigerator compartment , lift the refrigerator compartment glass plate and remove it .
Cool-fresh container cover To clean the cool-fresh container cover thoroughly,
you can remove it. Removing the cool-fresh container cover 1. Remove the cool-
fresh container. 2. Unclip the cool-fresh container
cover and remove it .
77
enCleaning and servicing Fitting the cool-fresh container cover 1. Slide the
cool-fresh container
cover symmetrically towards the rear and clip it into place .
2. Click the cool-fresh container cover into place.
3. Fit the cool-fresh container.
78
Troubleshootingen
17Troubleshooting
You can rectify minor faults on your appliance yourself. Read the
troubleshooting information before contacting after-sales service. This will
avoid unnecessary costs.
WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to
the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power
cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.
Fault
Cause and troubleshooting
The appliance is not cooling, the displays and lighting are lit.
Showroom mode is switched on.
1. Press and hold
for 15 seconds until three
audible signals sound.
a The lighting on the control panels and the interior
lighting switch themselves off briefly.
a
flashes and a warning signal sounds.
2. Press
.
3. After a short time, check whether your appliance is
cooling.
The LED lighting does not work.
Different causes are possible. Call customer service.
The customer service number can be found in the enclosed customer service
directory.
Home Connect is not Different causes are possible.
working properly.
Go to www.home-connect.com.
or appears in the temperature display.
The electronics have detected a fault. 1. Switch off the appliance. Page 60 2.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the circuit breaker in the
fuse box. 3. Reconnect the appliance after five minutes. 4. Switch on the
appliance. Page 59 5. If the message still appears on the display, call
customer service. The customer service number can be found in the enclosed
customer service directory.
79
enTroubleshooting
Fault A warning signal sounds and flashes.
Cause and troubleshooting The appliance door is open. Close the appliance door.
The door alarm is switched on.
A warning tone
Different causes are possible.
sounds and the tem- 1. Press
.
perature display
(freezer compartment)
and
flash.
a The alarm is switched off. 2. After several hours, check whether the set
freezer
compartment temperature has been reached again.
The temperature alarm is switched on.
External ventilation openings are covered up. Remove any obstructions from in front of the ex-
ternal ventilation openings.
Larger quantities of fresh food have been put in. Switch on Super freezing
before placing a larger
amount of food in the appliance. “Switching on Super freezing”, Page 61
The temperature differs greatly from the setting.
Different causes are possible. 1. Switch off the appliance. Page 60 2. Switch
the appliance back on after five minutes.
Page 59 If the temperature is too warm, check the temper-
ature again after a couple of hours. If the temperature is too cold, check the
temper-
ature again on the following day.
Water is leaking out of The water connection or water hose is not leak-tight.
the appliance.
Check if the water connections are fastened firmly
and the water hose is undamaged.
If necessary, replace the water hose.
Water output is reduced.
Low water pressure. Check the water pressure of the water supply sys-
tem or the external water filter system, e.g. reverse osmosis system. Connect
the appliance only to a water connection with sufficient water pressure. Page
50
The water filter is blocked. Change the water filter. Page 70
Water is dripping from Air is in the water system. the water dispenser. Keep dispensing water until it contains no more air.
80
Troubleshootingen
Fault
Cause and troubleshooting
The water dispenser is There is no water supply.
not functioning.
Ensure that there is a water supply and that the
corner valve on the water connection is open.
Contact an installer if necessary.
Kink in the water hose. Turn off the water supply and straighten the kink in
water hose. If necessary, replace the water hose.
Ice cube production is The appliance has only recently been connected.
low.
Wait approximately four hours until the first batch of
ice cubes is ready.
The freezer compartment has been opened frequently or for an extended period of time. Check ice cube production after a few hours.
Low water pressure. Check the water pressure of the water supply sys-
tem or the external water filter system, e.g. reverse osmosis system. Connect
the appliance only to a water connection with sufficient water pressure. Page
50
The water filter is blocked. Change the water filter. Page 70
Food or objects are blocking the fill level sensor for the ice cube maker.
Remove all food and objects from the ice storage
container.
Fault in the ice cube maker. 1. Switch off the appliance. Page 60 2.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the circuit breaker in the
fuse box. 3. Reconnect the appliance after five minutes. 4. Switch on the
appliance. Page 59 5. If the fault persists, call customer service. The
customer service number can be found in the enclosed customer service
directory.
The ice cube maker is Ice cube production is switched off.
not functioning.
Switch on ice cube production. Page 72
There is no water supply.
81
enTroubleshooting
Fault
Cause and troubleshooting
The ice cube maker is Ensure that there is a water supply and that the
not functioning.
corner valve on the water connection is open.
Contact an installer if necessary.
Kink in the water hose. Turn off the water supply and straighten the kink in
water hose. If necessary, replace the water hose.
Fault in the ice cube maker. 1. Switch off the appliance. Page 60 2.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the circuit breaker in the
fuse box. 3. Reconnect the appliance after five minutes. 4. Switch on the
appliance. Page 59 5. If the fault persists, call customer service. The
customer service number can be found in the enclosed customer service
directory.
The appliance hums, bubbles, buzzes, gargles, clicks, crackles or rumbles.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches, solenoid valves or water valves are switching on or off. Automatic defrosting is running. Ice cubes fall into the ice storage container. No action required.
The appliance makes The appliance is not level.
noises.
Align the appliance using a spirit level and the
screw feet.
The appliance is not free-standing. Observe the minimum clearances for the appliance.
Fittings wobble or stick. Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching. Move the bottles or containers away from
each
other.
Super freezing is switched on. No action required.
82
17.1Power failure
During a power failure, the temperature in the appliance rises; this reduces
the storage time and the quality of the frozen food. On the website for your
appliance, the technical data provides you with the storage times for frozen
food in the event of a fault. Notes ¡ Open the appliance as little as
possible during a power failure and do not place any other food in the
appliance. ¡ Check the quality of the food immediately after a power failure.
Dispose of any frozen food that
has defrosted and is hotter than 5 °C. Cook or fry slightly thawed frozen
food, and then either consume it or freeze it again.
17.2Conducting an appliance self-test
Your appliance has an appliance selftest which displays faults that can be
eliminated by your customer service. 1. Switch off the appliance.
Page 60 2. Disconnect the appliance from the
power supply. Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box. 3. Electrically reconnect the appliance after five
minutes. Page 52 4. Switch on the appliance. Page 59 5. Within the first two
minutes after switching on, press and hold for 10 seconds until an audible
signal sounds. a The appliance self-test starts.
Storage and disposalen a While the appliance self-test is run-
ning, a long audible signal sounds. a If, at the end of the appliance self-
test, two audible signals sound and the temperature display indicates the set
temperature, your appliance is OK. The appliance switches to normal operation.
a If, at the end of the appliance selftest, 5 audible signals sound and the
submenu setting display shows
, inform customer service.
18Storage and disposal
18.1Taking the appliance out of operation
1. Switch off the appliance. Page 60
2. Disconnect the appliance from the power supply. Unplug the appliance from
the mains or switch off the circuit breaker in the fuse box.
3. Disconnect the appliance from the drinking water connection.
4. Remove all of the food. 5. Remove the water filter. Page 70 6. Clean the
appliance. Page 73 7. ATTENTION! Objects jammed
between the door and the housing may damage the door hinge. Open the door
until it remains open by itself. Do not insert any objects between the door
and the housing. To guarantee the ventilation inside the appliance, leave the
appliance open.
83
enCustomer Service
18.2Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance,
thereby putting their lives at risk. Leave shelves and containers in-
side the appliance to prevent children from climbing in. Keep children away
from the redundant appliance.
WARNING Risk of fire! If the tubes are damaged, flammable refrigerant and
harmful gases may escape and ignite. Do not damage the tubes of the re-
frigerant circuit or the insulation. 1. Unplug the appliance from the
mains. 2. Cut through the power cord. 3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are
available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE). The guideline determines the framework for the
return and recycling of used appliances as applicable throughout the EU.
84
19Customer Service
Detailed information on the warranty period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website. If you contact Customer Service, you will require the product number
(ENr.) and the production number (FD) of your appliance. The contact details
for Customer Service can be found in the enclosed Customer Service directory
or on our website.
19.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the
appliance’s rating plate.
“Appliance”, Fig. 1 /13, Page 54
Make a note of your appliance’s details and the Customer Service telephone
number to find them again quickly.
20Technical data
Refrigerant, cubic capacity and further technical specifications can be found
on the rating plate.
“Appliance”, Fig. 1 /13, Page 54
21Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect
functionality conforms to the
Declaration of Conformityen
basic requirements and other relevant provisions of Directive 2014/53/ EU. A detailed RED Declaration of Conformity can be found online at www.bosch- home.com among the additional documents on the product page for your appliance.
2.4 GHz band (24002483.5 MHz): Max. 100 mW 5 GHz band (51505350 MHz + 54705725 MHz): Max. 100 mW
BE BG CZ DK DE EE
IE
FR HR IT
CY LI
LV
LT
MT NL AT PL PT RO
SI
SE NO CH TR IS
UK (NI)
5 GHz WLAN (Wi-Fi): For indoor use only.
EL ES LU HU SK FI
AL
BA
MD
ME
MK
RS
UK
UA
5 GHz WLAN (Wi-Fi): For indoor use only.
85
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Looking for help? You’ll find it here.
Expert advice for your Bosch home appliances, help with problems or a repair
from Bosch experts. Find out everything about the many ways Bosch can support
you: www.bosch-home.com/service Contact data of all countries are listed in
the attached service directory.
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY www.bosch-
home.com
A Bosch Company
9001648550
9001648550 (021012) he, en
References
- Home Appliances Global Website | Bosch
- Nect | Home
- Home Appliances Global Website | Bosch
- Bosch Service | Service worldwide
- Welcome to MyBosch
- Connect your household | Home Connect