FedEx Ship Manager User Guide

March 25, 2024
FedEx

FedEx Ship Manager User Guide

To ship with FedEx Ship Manager at fedex.com, you will need Internet access, an inkjet or laser printer, and your FedEx account number. If you do not have an account number, call 1.800.GoFedEx 1.800.463.3339 to set one up. Go to fedex.com, hover over the “Ship” tab and select “Prepare Shipment.” Enter your user ID and password and click “Login.” Now you are ready to ship.

  1. From
    Verify the sender’s information is correct.

  2. To
    Enter the recipient information. If you will be shipping to this address again, check the “Save new recipient in address book” box for faster access in the future. Select “Perform detailed address check” to avoid incurring address correction fees.

  3. Package & Shipment Details Select the appropriate FedEx® service type and the package type you will be using for your shipment.

  4. Billing Details

    • Select “Third Party” in the “Bill transportation to” field, and enter the FedEx third-party account number in the “Account no.” field.
    • If applicable, enter your required reference information in the “Your reference” field, and if additional reference fields are required, click “More reference fields.”
    • You may also select optional services, such as: finding a drop-off location, scheduling a pickup, receiving an e-mail notification, or finding estimated rates and transit times.

Complete Shipment
Check whether or not you want to save the changes to your shipment profile or add the new contact to your shipment profiles, and click “Ship.” At the next screen, confirm your shipment details, and click “Ship.”  Follow this simple process to ship with FedEx Ship Manager hardware or software (also known as FedEx Café) for shipments using the Bill Third Party option.

Recipient information

Complete the recipient information. If you will be shipping to this address again, click “Save in/Update my address book” for faster access in the future.

Sender information

Confirm the sender’s information, or change it if necessary.

Package and shipment details
Select the appropriate FedEx® service type and the package type you will be using for your shipment.

Billing details

  • Select “Third Party” in the drop-down menu and enter the appropriate FedEx third-party account number in the “Acct #” field.
  • If required, enter reference or purchase order numbers in the appropriate fields.

Ship
Click “Ship.” Print your shipping label, and affix it to your shipment. For questions about FedEx Ship Manager hardware or software, call 1.800.GoFedEx 1.800.463.3339 and say “technical support.”

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