MRCOOL MVP Series Ducted Air Handlers User Manual

: July 16, 2024
: MrCOOL

Table of Contents

MRCOOL MVP Series Ducted Air Handlers
Product Information
Product Usage Instructions
Frequently Asked Questions
Limited Warranty
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MRCOOL MVP Series Ducted Air Handlers

Product Information

Specifications:

Ducted Air Handlers Models: MVP-18-HP-C-230-25, MVP-24-HP-C-230-25, MVP-30-HP-C-230-25, MVP-36-HP-C-230-00, MVP-48-HP-C-230-00, MVP-60-HP-C-230-00
Condensers Models: MVP-18-HP-MUAH-230-25, MVP-24-HP-MUAH-230-25, MVP-30-HP-MUAH-230-25, MVP-36-HP-MUAH-230-00, MVP-48-HP-MUAH-230-00, MVP-60-HP-MUAH-230-00
Warranty: 10 years limited warranty coverage for units installed in owner-occupied residences, multi-family residences, and limited commercial applications with 1-phase power supply

Product Usage Instructions

Installation and Warranty:

Ensure the unit is installed with compatible condenser/air handler to maintain warranty validity. Refer to the installation manual for proper setup.

Maintenance:

Regular maintenance is crucial for optimal performance. This includes cleaning coils, filters, and following the maintenance guidelines provided in the manual.

Troubleshooting:

If the unit fails to start, check for voltage issues, fuses, circuit breakers, or electrical service problems. Refer to the troubleshooting section in the manual for assistance.

Frequently Asked Questions

Q: What voids the warranty?

A: Using a used, incompatible, or unapproved condenser/air handler will void the warranty.

Q: What is not covered by the warranty?

A: The warranty does not cover costs related to freight, maintenance, system diagnostics, electricity/fuel usage, or refrigerant.

Q: What should I do if the unit does not start?

A: Check for voltage issues, fuses, circuit breakers, or faulty electrical service. If issues persist, contact a professional for assistance

Limited Warranty

Models:
Ducted Air Handlers: MVP-18-HP-C-230-25, MVP-24-HP-C-230-25, MVP-30-HP-C-230-25, MVP-36-HP-C-230-00, MVP-48-HP-C-230-00, MVP-60-HP-C-230-00 Condensers: MVP-18-HP-MUAH-230-25, MVP-24-HP-MUAH-230-25, MVP-30-HP- MUAH-230-25, MVP-36-HP-MUAH-230-00, MVP-48-HP-MUAH-230-00, MVP-60-HP- MUAH-230-00.

This non-transferable warranty provides for a total of 10 years of limited warranty coverage. This warranty applies to all units installed in owner-occupied residences, multi-family residences, and limited commercial applications which use a 1-Phase power supply.
The unit models listed above are warranted by “MRCOOL” against defects in materials and workmanship under normal use and maintenance, as provided below:
To the original owner, MRCOOL provides a non-transferable warranty period of ten (10) years on the compressor and ten (10) years on all parts to the original end user. The warranty on all parts, and compressor is provided to the original end user given the following conditions and limitations:
- This warranty DOES NOT continue after the unit is removed from the location where it was originally installed.
- This warranty DOES NOT apply to, and no warranty is offered by MRCOOL on any unit that IS NOT purchased from an authorized dealer and installed with adherence to all applicable federal, state, and local codes, policies and licensing requirements.
- The services of a professional installer ARE NOT required when the MRCOOL Quick Connect Pre-Charged Line Set is used in the installation. The services of a professional installer ARE required when the MRCOOL Quick Connect Pre-Charged Line Set IS NOT used in the installation.
- The 10 year warranty period DOES NOT apply to any unit that is installed with a used, incompatible, and/or unapproved condenser/air handler. If a used, incompatible, and/or unapproved condenser/air handler IS used the WARRANTY WILL BE VOIDED.
The parts and compressor warranty period begins on the date of the original installation. If that date cannot be verified, the warranty period begins three (3) months after the month of purchase.
As its only responsibility, and your only remedy, MRCOOL will furnish a replacement part, without charge for the part only, to replace any part that is found to be defective due to workmanship or materials under normal use and maintenance. For warranty credit, the defective part must be returned to a MRCOOL heating and air conditioning products distributor by a state or province certified or licensed contractor. Any part replaced pursuant to this warranty is warranted only for the unexpired portion of the warranty term applying to the original part.
This warranty DOES NOT apply to freight, maintenance, or system diagnostics, or any other cost associated with the operation of the unit. MRCOOL will not pay for electricity or fuel costs, or increases in electricity or fuel costs, for any reason, including additional or unusual use of supplemental electric heat. This warranty does not cover refrigerant.
MRCOOL IS NOT responsible for any of the following:
- Damage or repairs required as a consequence of faulty installation or application.
- Failure to start due to voltage issues, bad fuses, open circuit breakers, or damage due to faulty electrical service.
- Damage as a result of floods, ﬁres, winds, lightning, accidents, corrosive atmosphere or other conditions beyond the control of MRCOOL.
- Damage or repairs required as a result of the use of components or accessories not compatible with this unit.
- Units installed outside the United States or its territories, or Canada.
- Normal maintenance as described in the installation and operating manual, such as cleaning of the coils, ﬁlter cleaning and/or replacement, and lubrication.
- Parts or accessories not supplied or designated by MRCOOL.
- Damage or repairs required as a result of any improper use, maintenance, operation or servicing.
- Damage or failure to start due to interruption and/or inadequate electricaI service.
- Any damage caused by frozen or broken water pipes in the event of equipment failure.
- Changes in the appearance of the unit that do not affect its performance.
- Replacement of fuses and replacement or resetting of circuit breakers.
- Units operated in incomplete structures.
- Damage or repairs required as a result of the use of used or recycled refrigerant.
This warranty is provided in lieu of any and all other warranties, expressed or implied, including any implied warranty of merchantability and ﬁtness for a particular purpose. Whether any claim is based on negligence or other tort, breach of warranty or other breach of contract, or any other theory, IN NO EVENT SHALL MRCOOL, LLC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO ANY PERSONAL, INTANGIBLE, AND/OR REAL PROPERTY; NOR SHALL MRCOOL, LLC BE LIABLE FOR EXPENSES RESULTING FROM BUSINESS INTERRUPTION, INCLUDING BUT NOT LIMITED TO LOST PROFITS, EXTRA UTILITY COSTS OR OTHERWISE. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.