Audien Hearing OTC Hearing Aids User Guide

July 13, 2024
Audien Hearing

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Audien Hearing OTC Hearing Aids

Audien Hearing OTC Hearing Aids-PRODUCT

Adjusting Volume

Adjusting Volume Using The Multi-Function Button

  • To adjust the volume on your hearing aid manually, short-press the multi-function button to increase the volume. The hearing aid will long beep once for each volume increase and double beep when maximum volume is reached.
  • Quick double press the multi-function button to decrease the volume.
  • The hearing aid will short beep for each volume decrease and double beep when the minimum volume is reached.
  • We recommend using the app to control & operate your device for the best & easiest performance.

MULTI-FUNCTION BUTTON KEY

Hearing aid function:Audien Hearing OTC Hearing Aids-
FIG-2

Streaming:

(streaming needs to be initiated on your mobile phone)Audien Hearing OTC
Hearing Aids-FIG-3

Hands-free calling function:Audien Hearing OTC Hearing Aids-
FIG-4

Other controls:Audien Hearing OTC Hearing Aids-
FIG-5

Charging the Charging Case

CHARGE TIME: 2 HOURS

Step 1 Plug the USB-C cable into the charging port and connect the charging adapter to an outlet. For first-time use, it is recommended to charge for 3 hours.

Charge Case Indicator Light

CHARGING CASE INDICATOR KEY

Audien Hearing OTC Hearing Aids-
FIG-12

Charging The Units

  • Step 2 Insert the Audien ion Pro units into the Charging Case. The left ear unit (blue tip) should be in the charging port marked L. The right ear unit (red tip) should be in the charging port marked R.
  • Hearing aids contain up to 16 hours of use after full charge. The Charging Case can charge the hearing aids up to 2 times after being fully charged.

Audien Hearing OTC Hearing Aids-FIG-15

USING THE APP

Connecting to Bluetooth

  • To connect your device to Bluetooth and fully customize your audio settings, access the app by scanning the QR code or going to the app store and manually downloading the Audien Hearing app. Follow the steps provided in the app.
  • If you need assistance connecting your ion Pro to your phone, call customer support (205-255-1112). Make sure to use a different phone from the device you are setting your hearing aid up on.

CLEANING YOUR DEVICE

Cleaning The Ear Domes

  • Remove the Ear Domes from the hearing aid, and clean any earwax or debris with the provided Cleaning Brush.

Cleaning Your Audien ion Pro

  • Use the Cleaning Brush or soft cloth to clean the body of the Audien ion Pro, including the push buttons, charging contacts, shell, etc.
  • Do not use alcohol, water, or other cleaning solvents to clean the Audien ion Pro as it may damage them.
  • Regular cleaning is necessary. You may visit audienhearing.com to order new domes and other accessories.Audien Hearing OTC Hearing Aids-FIG-18

Replace Ear Domes

  • Hold the Ear Dome and sound tube connector with your left and right hands respectively to separate the Ear Dome from the sound tube.
  • You may contact us by email at: support@audienhearing.com to order new domes and other accessories.

Product Care Continued:

  • Keep your Audien ion Pro and Charging Case clean. Extreme temperatures (hot or cold), moisture, and foreign substances may damage the Product.
  • Regular cleaning is necessary.
  • Charging contacts should always be kept clean and dry.
  • Using the provided cleaning brush keep the charging ports clear of dust or dirt.
  • Avoid getting your hearing aids wet.

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