JENN-AIR JSM900 Mixer User Guide

July 12, 2024
Jenn Air

JENN-AIR JSM900 Mixer

Congratulations on your purchase of a Jenn-Air™ mixer. Inspired by classic Italian design, Jenn-Air captures the European appetite for life – combining art, form and function into beautiful appliances for your home.
Your sleekly styled, gracefully curved Jenn-Air mixer – offering a selection of innovative features designed for case of use and versatility – makes food preparation and presentation a joy.

The innovative touch wheel puts speed selection, pause mode and start/ stop right at your fingertips. The Jenn-Air mixer’s powerful high-efficiency 400-watt motor and drive system work in combination with the precision planetary mixing action to handle a wide range of mixing needs. The designer bowl features ergonomic dual handles and a convenient pouring spout. And the solid, all-metal, die-cast construction makes the mixer as rugged as it is beautiful … too beautiful to put away.

The Jenn-Air mixer is just one of the unique offerings in our expanding line of small appliances for your home. And of course, a beautiful addition to our broad line of fine kitchen major appliances. Jenn-Air. For the love of cooking”

Proof of Purchase and Product Registration

Always keep the sales receipt showing the date of purchase of your mixer.
Please return the product registration card packaged with this unit or visit www.jennair.com to register online. Returning this card will allow us to contact you in the unlikely event of a product safety recall notification and assist us in complying with the provisions of the Product Safety Recall Act.

Please complete the following for your personal records:
Model Number
Serial Number
Date Purchased
Store Name

Safety Instructions

Warning and important safety instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating appliance.
Always contact your dealer, distributor, service agent or manufacturer about problems or conditions you do not understand.

Recognize Safety Symbols, Words, Labels

WARNING – Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION- Hazards or unsafe practices which COULD result in minor personal injury.

WARNING When using electrical appliances, basic safety precautions should always be observed, including the following:

  1. Read all instructions.
  2. To protect against risk of electrical shock, do not put the cord, plug or mixer in water or other liquid.
  3. Close supervision is necessary when any appliance is used by or near children.
  4. Unplug mixer from outlet when not in use, before putting on or taking off parts and before cleaning.
  5. Remove beaters and other attachments from mixer before cleaning.
  6. Avoid contacting moving parts.
  7. Keep hands, hair, clothing, as well as spatulas and other utensils away from beaters during operation to reduce the risk of injury to persons and /or damage to the mixer.
  8. Do not operate mixer unattended or near the edge of a work surface. When used for heavy loads or at high speeds, mixer may move on a work surface.
  9. Do not operate mixer with a damaged cord or plug, or after the mixer malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, electrical or mechanical adjustment. Call the Jenn-Air Customer Service Center at 1-866-982-3313 for assistance.
  10. Using attachments not recommended or sold by the appliance manufacturer for use with this model is not recommended and may cause fire, electric shock or injury.
  11. Do not use the mixer outdoors.
  12. Do not let the cord hang over the edge of a table or counter. Do not let cord contact hot surfaces, including stove.
  13. Do not place on or near a hot gas or electric burner, or in a heated oven.
  14. Do not use an extension cord with this mixer.

WARNING Electrical Grounding Instructions – This appliance is equipped with a (3-prong) grounding plug for your protection against shock hazard and it should be plugged directly into a properly grounded, 110V/120V AC receptacle only. Do not cut or remove the grounding prong from this plug It the plug fails to fit into an existing outlet, contact a qualified electrician to update the outlet.

This product is designed for houschold use only. Do not use mixer for other than intended purpose.

Parts and Features

  1. Touch wheel control
    The innovative touch wheel puts speed selection, pause mode and start /stop control right at your fingertips.

  2. Mixer head

  3. Mixer head release button
    Simply press the button while holding the mixer head with your hand. Raise or lower the mixer head, by carefully guiding it with your hands. The mixer head will snap into the raised or lowered positions.

  4. Power base
    The mixer has a powerful 400-watt motor to handle a variety of mixing needs.

  5. Attachment post
    Mixer attachments slide on here and are turned slightly to lock into place.

  6. Attachments
    The mixer attachments include a wire whip, a flat beater and a dough hook.

    • The wire whip is best for light mixtures that need air incorporated such as eggs and whipping cream.
    • The flat beater works well for normal to heavy mixtures such as cake batter, cookie dough, and mashed potatoes.
    • The dough hook is for mixing and kneading jeast dough for bread, rolls, etc.
  7. Mixing bowl
    The mixer includes a mixing bowl with dual handles.

  8. Detachable power cord
    The detachable power cord is interchangeable with other ]enn-Air ‘_’small appliances.

  9. Bowl locking plate
    The bor_l is placed on this plate and turned slightly to lock into place mixing.

Assembling Your Mixer

NOTE : Before first use, wash bowl and attachments in hot, soapy water. Rinse and dry. The bowl and attachments are also dishwasher safe.
To attach the bowl

  1. Make sure the touch wheel control is set to “OFF” and the power cord is unplugged.
  2. Press the mixer head release button and lift the mixer head up until it locks into place.
  3. Place bowl on the bowl locking plate and turn clock- wise until the bowl locks into place.
  4. Attach the dough hook, flat beater or wire whip to the mixer attachment post.
  5. Lower the mixer head by pressing the mixer head release button and guiding the mixer head down carefully with your hands.
  6. Plug power cord into a grounded 3-prong electrical outlet. The mixer is now ready to use.

WARNING Electrical Shock Hazard – Plug into grounded outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire or electrical shock.

To remove the bowl

  1. Make sure that the touch wheel control is set to “OFF” and the power cord is unplugged.
  2. Press the mixer head release button and lift the mixer head up until it locks into place.
  3. Turn the bowl counterclockwise to unlock and remove.

To attach the wire whip, flat beater or dough hook

WARNING Injury Hazard – Unplug miser before inserting or removing attachments. Failure to do so may result in broken bones or cuts,

  1. Make sure that the touch wheel control is set to “OFF” and the mixer is unplugged.
  2. Press the mixer head release button and lift the mixer head up until it locks into place.
  3. Insert desired attachment onto attachment post and press upward as far as possible.
  4. Turn the attachment clockwise, hooking the attachment to the post.
  5. Be sure the bowl is attached to the mixer before operating.
  6. Lower the mixer head by pressing the mixer head release button and guiding the mixer head down carefully with your hands.
  7. Plug power cord into a grounded 3-prong electrical outlet.
  8. Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. Should the flat beater strike the bottom of the bowl or is too far away from the bowl, clearance can be corrected as follows:
    • Lift mixer head.
    • Turn the mixer head adjustment screw counterclockwise to raise the head and clockwise to lower the head.
    • Make this adjustment using the flat beater until it just clears the bottom of the bowl.

Operating Your Mixer

  1. Make sure the touch wheel control is SET TO “OFF” and the mixer is unplugged.
  2. Press the mixer head release button and LIFT MIXER HEAD UP.
  3. INSERT AN ATTACHMENT.
  4. LOCK BOWL onto the bowl locking plate.
  5. LOWER THE MIXER HEAD by pressing the mixer head release button and guiding the mixer head down carefully with your hands.
  6. PLUG POWER CORD into 3-prong electrical outlet.
  7. TURN TOUCH WHEEL CONTROL until desired setting is illuminated.
  8. PRESS “START/STOP” BUTTON in center of wheel. The mixer will start gradually, to avoid spattering, and build up to the selected speed.
  9. To PAUSE, press the “start/ stop” button again. The mixer will stop. To restart at the same speed setting, simply press “start/ stop” again. The mixer will resume, ramping up to the selected speed.
  10. To CHANGE THE SPEED, simply turn the touch wheel control until the desired setting is illuminated.
  11. To TURN MIXER OFF, turn the touch wheel control to “OFF.” Unplug the power cord from the electrical outlet.
  12. REMOVE ATTACHMENTS by pressing them up as far as possible, then turn counterclockwise to release. Pull from the attachment post.

WARNING To avoid risk of injury, be sure to press “stop” before scraping the sides of the bowl. The bowl is designed to mix effectively and require minimal scraping. Never attempt to scrape the sides of the bowl while the mixer is operating.

Speed Control Guide

The following speed control guide provides suggested settings for your mixer. If in doubt, always start on a lower setting and work your way up
NOTE: When working with ingredients that spatter easily, start on a lower speed and then proceed to the recommended setting.

FOOD ATTACHMENT SETTING
Cakes flat heater 3-S
Cookie dough flat heater 3-S
/\lashed potatoes flat heater 4-6
Frosting flat heater 6-7
Egg whites wire whip 8-10
Whipped cream wire whip 8-10
Bread/rolls dough hook 1-2

Tips

  • Before adding ingredients to the mixer bowl, press the “start/stop” button and the mixer will pause.
  • To resume at the same speed, press the “start/ stop” button again. When adding flour to recipes, mix at a low speed until incorporated.
  • Mixtures with large quantities of liquid should be mixed at lower speeds to avoid spattering.
  • Be sure to watch liquids closely while whipping, since the powerful 400-watt motor beats quickly.

Care and Cleaning

WARNING Injury Hazard – Unplug mixer before eleming. Failure to do so can result in broken bones or cuts.

  1. Turn the touch wheel control to the “OFF” position and unplug the power cord.
  2. Press the mixer head release button and lift the mixer head up.
  3. Remove attachments by pressing them up as far as possible, then turn counter- clockwise to release. Pull from the attachment post.
  4. The bowl and attachments can be washed in warm, soapy water or in a dishwasher. Attachments are top rack dishwasher safe.
  5. Wipe down the mixer head and power base with a damp cloth. DO NOT immerse the mixer in water. Do not use an abrasive cleaning pad on the mixer base.
  6. DO NOT use household cleaners that contain bleach or pine cleaners, Do not use any type of solvent-based cleaner or metal polish on the mixer base. Do not spray cleaners directly on the mixer. Cleaners should be applied to a clean cloth before using on the mixer. If these cleaning products DO come in contact with the mixer, immediately clean with a water-dampened cloth and wipe dry.

Mixing Bowls

  • Neither glass nor stainless steel mixing bowls are designed for use in the oven.
  • Stainless steel mixing bowls are not suitable for use in microwave ovens, Glass bowls are microwave safe, however, they should be cooled to room temperature before use in the stand mixer.
  • Both glass and stainless steel bowls may be used in the refrigerator or freezer. Chilled glass bowls should be allowed to warm to room temperature before use in the stand mixer.
  • For best results, hand wash the mixing bowl. Both glass and stainless steel bowls may be cleaned in the dishwasher.

Betbre You Call for Service

PROBLEM POSSIBLE SOLUTION
The mixer will not start. • Check the power cord to make sure it is securely

fastened into the mixer and into the electrical outlet.
• Make sure the mixer head has been lowered and locked into place.
• Be sure you’ve turned the touch wheel control to one of the 10 power settings.
• Press the start button in the center of the touch wheel control.
The mixer bowl wobbles back and forth when mixing.| • Make sure the bowl is securely locked into place on the bowl locking plate before operating the mixer. The bowl should be level and will lock into place with a slight turn.
• Make sure that the beater attachment is not contacting the bowl. If necessary, adjust the mixer head height with the adjustment screw until the beater clears the bottom of the bowl. See page 8.
The mixer is spattering ingredients outside the mixer bowl.| • The bowl may be overloaded.
• The speed may be turned up too high. The 400-watt motor on your mixer is powerful. Try a lower speed.
The mixer motor seems to be bogging down.| • The mixing bowl may be overloaded with a heavy mixture. If so, divide into smaller portions and resume mixing
The mixer shuts down while mixing.| • The mixer has been programmed to protect itself from damage while mixing heavy loads. Divide the load into smaller portions. Restart the mixer.

Warranty/Customer Service

Jenn-Air* One-Year Hassle-Free Replacement Warranty
Jenn-Air stands behind the high quality of our mixers by offering a one-year hassle-free replacement warranty. If your mixer should fail within the first year of ownership and upon inspection by Jenn-Air is proven defective, the mixer will be replaced without charge. Jenn-Air will arrange for it to be returned free of charge. Jenn-Air will also arrange delivery of an identical or comparable replacement to your door free of charge.

THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, ARE MADE BY JENN-AIR OR ARE AUTHORIZEDTO BE MADE WITH RESPECT TO THE PRODUCT.

What Is Not Covered by This Warranty

  1. Conditions and damages resulting from any of the following:
  2. Any repair, disassembly, modification, alteration or adjustment not authorized by Jenn-Air:
  3. Misuse, abuse, accidents, unreasonable use, negligence or failure to follow the Jenn-Air instructions.
  4. Incorrect electric current, voltage or supply other than listed on the product.
  5. Improper setting of any control.
  6. Warranty is void if the original serial numbers have been removed, altered or cannot be readily determined.
  7. Products purchased for commercial or industrial use.
  8. Consequential or incidental damages sustained by any person as a result of any breach of these warranties. Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusion may not apply.

Recipes

Tuscan Flatbread (focaccia)
This deliciously simple focaccia recipe can be served alongside soups and stews or sliced and used to make toasted panini sandwiches. For a sweet variation, try topping with slivers of red grapes and sprinkling with sugar.

  • 212 – 3 cups flour
  • 1 package (14 ounce) rapid rise yeast
  • 1 tablespoon sugar
  • 3/4 teaspoon salt
  • 1 cup water
  • 1/4 cup olive oil, divided

Combine 214 cups of flour, yeast, sugar and salt. Set aside. Heat water and 2 table- spoons oil until 120-130° F (approximately 1-112 minutes in the microwave). Using dough hook attachment on setting #1, mix dry ingredients into water and oil mixture. Gradually add remaining flour until soft dough forms. Continue kneading with dough hook until dough is smooth and clastic, about 3-5 minutes. Cover and let rise for 10-15 minutes.

Divide dough in half, place each on greased cookie sheets and press into two 8″ circles. Cover loosely with plastic and let stand 15 minutes. Press fingertips into dough, creating indentations. Brush with remaining 2 tablespoons of oil. Sprinkle with choice of toppings.

Optional toppings: 2 tablespoons of chopped fresh rosemary + 2 tablespoons grated Parmesan cheese OR 14 pound coarsely chopped fresh red grapes + 2 tea- spoons sugar.
Bake at 425° F (Convect Bake 400° F) for 15-17 minutes or until crust is golden brown. Cut into wedges. Serve hot. Makes two round loaves.

NOTE : One tablespoon of fresh herbs equals 1 teaspoon dried in most recipes.

Lemon-Pistachio Biscotti
This twice-baked Italian cookie is a perfect accompaniment to your favorite cup of coffee. It also makes a wonderful gift, tucked in a gift bag along with some gourmet coffee beans.

  • 3/4 cup (3 ounces) unsalted pistachio nuts
  • 1/2 cup butter (1 stick)
  • 11/2 cups sugar
  • 3 eggs
  • 1 tablespoon finely grated lemon peel
  • 1 teaspoon vanilla
  • 3 cups flour
  • 1/2 teaspoon salt
  • 1 tablespoon baking powder
  • 1 cup powdered sugar
  • 2 tablespoons lemon juice

Lightly butter a large cookie sheet. Set aside. In large bowl, use flat beater attachment to beat together butter and sugar. Gradually work up to setting #5. Add eggs, lemon peel and vanilla, and resume beating on setting #2 until combined. In medium bowl, stir together flour, salt and baking powder. Gradually add flour mixture to egg mixture using setting #1 and then mix well on setting #4. Stir in pistachios. Turn onto floured surface and divide dough into two pieces. Shape each piece into a tube that is approximately 12″ long. Place rolls on cookie sheet, leaving space between rolls. Flatten tops of rolls slightly so they are about 212″ wide.

Bake at 350° F (Convect Bake 325° F) for 25-30 minutes or until lightly browned and firm to the touch. Cool for 10 minutes. Reduce oven temperature to 325° F (Convect Bake 300° F).

Carefully transfer the rolls to a cutting board and slice each one diagonally into cookies about 12″ thick. Place wire cooling racks on each of three cookie sheets. Lay biscotti, cut side down, on wire racks (approximately 12 cookies per sheet).* Return them to the oven for 10-15 minutes or until biscotti are firm and crisp. Cool.

Beat together powdered sugar and lemon juice on setting #6 until smooth. Drizzle over biscotti and serve.

*If cooling racks are not available, add 5 minutes to the baking time and simply turn biscotti halfway through. Makes 36 biscotti.

Contacting Customer  Service

  1. Call Jenn-Air Customer Service at 1-866-982-3313 U.S.A. or 1-800-688-2002 Canada. They may be able to assist you with troubleshooting product difficulties. U.S. Customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

  2. Write to Jenn-Air, Attn. CAIR® Center, P.O. Box 2370, Cleveland, TN 37320-2370. When writing or calling about a service problem, please include the following information:
    a. Your name, address and telephone number;
    b. Model and serial number of the mixer;
    c. A clear description of the problem you are having;
    d. Proof of purchase (sales receipt).

  3. User guides are available online at www.jennair.com

Replacement Parts
To order new mixer parts, including power cords, attachments and bowls, call 1-866-982-3313 or 1-800-688-2002 Canada.

www.jennair.com
All specifications subject to change.

References

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