KitchenAid 720-0709C Freestanding Outdoor Grill User Guide

July 12, 2024
KitchenAid

KitchenAid 720-0709C Freestanding Outdoor Grill

KitchenAid-720-0709C-Freestanding-Outdoor-Grill-product-
image

Product Specifications

  • Brand: KITCHENAID
  • Model: 720-0709C
  • Year: 2014
  • Fuel Type: LP (720-0709C), NG (730-0709C)

Product Usage Instructions

Installation Instructions
Before using the freestanding outdoor grill, ensure proper installation by following these steps

  1. Refer to the installation requirements in the manual for tools, parts, location, dimensions, gas supply, and connection.
  2. Follow the detailed installation instructions provided starting from page 12 of the manual.

Gas Conversion
If you need to convert the grill from LP gas to natural gas, follow these steps

  1. Refer to the gas conversion section in the manual for required tools and parts.
  2. Follow the step-by-step guide for converting the grill on page 16 of the manual.

Outdoor Grill Usage
Enjoy grilling with your KITCHENAID outdoor grill by following these steps

  1. Refer to the outdoor grill use section on page 21 for instructions on operating the grill.
  2. Explore tips for outdoor grilling provided on page 24 for cooking methods and a grilling chart.

Outdoor Grill Care
Maintain your grill in top condition by following these care instructions

  1. Replace the igniter battery as needed (page 27).
  2. Regularly clean the grill following the general cleaning guidelines provided (page 27).

FAQ

  • Q: What should I do if I smell gas near the grill?

    • A: If you smell gas, shut off gas to the appliance, extinguish any open flame, open the lid, keep away from the appliance, and immediately call your gas supplier or fire department.
  • Q: Can I store flammable liquids near the grill?

    • A: Do not store or use gasoline or other flammable liquids or vapors in the vicinity of the grill or any other appliance to prevent hazards.

This Owner’s Manual is provided and hosted by Appliance Factory Parts.

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FREESTANDING OUTDOOR GRILL
Installation Instructions and Use & Care Guide

For questions about features, operation/performance, parts, accessories or service, call: 1-877-373-2301 or visit our website at www.Kitchenaidgrills.com

720-0709C (LP) 730-0709C(NG)

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OUTDOOR GRILL SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean

DANGER You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING You can be killed or seriously injured if you don’t follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what happen if the instructions are not followed.

DANGER
If you smell gas

  1. Shut off gas to the appliance.
  2. Extinguish any open flame.
  3. Open lid.
  4. If odor continues, keep away from the appliance and immediately call your gas supplier or your fire department

WARNING

  1. Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.
  2. An LP cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

State of California Proposition 65 Warnings
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

In the State of Massachusetts, the following installation instructions apply

  • Installations and repairs must be performed by a qualified or licensed contractor, plumber, or gasfitter qualified or licensed by the State of Massachusetts.
  • If using a ball valve, it shall be a T-handle type.
  • A flexible gas connector, when used, must not exceed 3 feet.

IMPORTANT: This grill is manufactured for outdoor use only. For grills that are to be used at elevations above 2,000ft (609.6 m) orifice conversion is required. See “ Gas Supply Requirements” section. It is the responsibility of the installer to comply with the minimum installation clearances specified on the model/serial rating plate. The model/serial rating plate for freestanding models can be found on the inside cabinet door.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock,
Injury to persons, or damage when using the outdoor cooking gas appliance, follow basic precautions, including the following

  • Do not install portable or built-in outdoor cooking gas appliances in or on a recreational vehicle, portable trailer, boat or in any other moving installation.
  • Always maintain minimum clearances from combustible construction, see “ Location Requirements” section.
  • The outdoor cooking gas appliance shall not be located under overhead unprotected combustible construction.
  • This outdoor cooking gas appliance shall be used only outdoors and shall not be used in a building, garage, or any other enclosed area.
  • Keep any electrical supply cord and fuel supply hose away from any heated surfaces.
  • Keep outdoor cooking gas appliance area clear and free from combustible material, gasoline and other flammable vapors and liquids.
  • Do not obstruct the flow of combustion and ventilation air. Keep the ventilation openings of the cylinder enclosure free and clear from debris.
  • Open the cabinet door and Inspect the gas cylinder supply hose before each use of the outdoor cooking gas appliance. If the hose shows excessive abrasion or wear, or is cut, it MUST be replaced before using the outdoor cooking gas appliance. Contact your dealer and use only replacement hoses specified for use with the outdoor cooking gas appliance.
  • Visually check the burner flames. They should be blue. Slight yellow tipping is normal for LP gas. The flames should Be approximately 1″ (2.5 cm) high.
  • Check and clean burner/venturi tube for insects and insect nest. A clogged tube can lead to fire under the outdoor cooking gas appliance.
  • The LP gas supply cylinder to be used must be:
    • constructed and marked in accordance with the Specification for LP Gas cylinders of the U.S. Department of Transportation (DOT) or the National Standard of Canada, CAN/CSA-b339, Cylinders, Spheres, and Tubes for Transportation of Dangerous Goods; and Commission.
    • provided with a listed overfilling prevention device.
    • provided with a cylinder connection device compatible with the connection for outdoor cooking gas appliances.
  • Always check connections for leaks each time you connect and disconnect the LP gas supply cylinder. See “Installation Instructions” section.
  • When the outdoor cooking gas appliance is not in use, the gas must be turned off at the supply cylinder.
  • Storage of an outdoor cooking gas appliance indoors is permissible only if the cylinder is disconnected and removed from the outdoor cooking gas appliance.
  • Cylinders must be stored outdoors and out of the reach of children and must not be stored in a building, garage, or any other enclosed area.
  • The pressure regulator and hose assembly supplied with the outdoor cooking gas appliance must be used. A replacement pressure regulator and hose assembly specific to your model is available from your outdoor cooking gas appliance dealer.
  • Gas cylinder must include a collar to protect the cylinder valve.
  • For appliances designed to use a CGA791 Connection: Place a dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane. If the following information is not followed exactly, a fire causing death or serious injury may occur.
  • Do not store a spare LP gas cylinder under or near this outdoor cooking gas appliance.
  • Never fill the cylinder beyond 80 percent full.

SAVE THESE INSTRUCTIONS

Installation Requirements

Tools and Parts
Gather these required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

Tools needed

  • Phillip screwdriver
  • Wrench or pliers
  • Pipe wrench
  • Scissors or cutting pliers (to remove tiedowns)
  • Noncorrosive leak-detection solution

Parts Supplied

  • Gas pressure regulator/hose assembly set for 11” WCP LP gas
  • Right side shelf
  • Left side shelf
  • “AA” Battery (5)
  • Warming rack
  • Cooking grid
  • Grease box
  • Door hinges
  • Flame tamers
  • Natural gas orifice for sear side burner

Parts Needed
20 lb LP gas fuel tank-approximately 18” (45.7cm) height.

Parts Needed for Conversion to Natural Gas

  • Natural gas conversion kit Part Number 710-0003. See “Assistance” section to order. The conversion kit includes:
    • Natural gas regulator 4″ W.C. (marked “Natural Gas Regulator”)
    • 10 ft (3.0 m) Natural gas hose with quick connector
    • 5.9″ (150 mm) Natural gas regulator hose
    • 6 mm nut driver
    • 6 mm wrench
    • Hex key
  • Gas line shutoff valve
  • 1/2″ male pipe thread nipple for connection to pressure regulator.
  • LP gas-resistant pipe-joint compound
  • CSA design-certified outdoor flexible stainless steel appliance connector (4-5 ft [1.2-1.5 m]) or rigid gas supply line as needed.

Location Requirements

Warning

Explosion Hazard

  • Do not store fuel tank in a garage or indoors.
  • Do not store grill with fuel tank in a garage or indoors.
  • Failure to follow these instructions can result in death, explosion, or fire.

WARNING

Fire Hazard

  • Do not use grill near combustible materials.
  • Do not store combustible materials near grill.
  • Doing so can result in death or fire.

Select a location that provides minimum exposure to wind and traffic paths. The location should be away from strong draft areas.
Do not obstruct flow of combustion and ventilation air. Clearance to combustible construction for grill:

  • A minimum of 24” (61 cm) must be maintained between the front of the grill hood, sides and back of the grill and any combustible construction.
  • A 24” (61 cm) minimum clearance must also be maintained below the cooking surface, and the grill shall not be used under overhead combustible construction.

Rotisserie (accessory)
If you equip your grill with a rotisserie, a 6″ (15.2 cm) minimum clearance is needed for the rotisserie motor.
A grounded, 3-prong outlet located to the left of the grill is required. *See “Assistance” section to order.

Product Dimension

The model/serial number rating plate is located on the inside of the right cabinet door. See the following illustration.

Gas Supply Requirements

Warning
Explosion Hazard

  • Use a new CSA International approved “outdoor” gas supply line.
  • Install a shut-off valve.
  • Securely tighten all gas connections.
  • If connected to LP, have a qualified person make sure gas pressure does not exceed 14″ (36 cm) water column.
  • Examples of a qualified person include: licensed heating personnel, authorized gas company personnel, and authorized service personnel.
  • Failure to do so can result in death, explosion, or fire.

Observe all governing codes and ordinances.

IMPORTANT: This installation must conform with all local codes and ordinances. In the absence of local codes, installation must conform with either the National Fuel Gas Code, ANSI Z223.1/NFPA54, Natural Gas and Propane Installation Code, CSA B149.1, Propane Storage And Handling Code, B149.2, or the Standard for Recreational Vehicles, ANSI A119.2/NFPA 1192 and CSA Z240 RV Series Recreational Vehicle Code as applicable.

IMPORTANT: Grill must be connected to a regulated gas supply. Refer to the model/serial rating plate for information on the type of gas that can be used. If this information does not agree with the type of gas available, check with your local gas supplier.

Gas Conversion

No attempt shall be made to convert the grill from the gas specified on the model/serial rating plate for use with a different gas type without consulting the serving gas supplier. The conversion kit supplied with grill must be used. See “Gas Conversions” section for instructions.

Gas Pressure Regulator

The gas pressure regulator supplied with this grill must be used. The inlet (supply) pressure to the regulator should be as follows for proper operation:

LP Gas

  • Operating pressure: 11″ (27.9 cm) WCP
  • Inlet (supply) pressure : 11″ to 14″ (27.9 cm to 35.5 cm) WCP Natural Gas:
  • Operating pressure: 4″ (10.2 cm) WCP
  • Inlet (supply) pressure : 7″ to 14″ (17.8 cm to 35.5 cm) WCP maximum.
  • Contact local gas supplier if you are not sure about the inlet  (supply) pressure.

Burner Requirements for High Altitude
Input ratings shown on the model/serial rating plate are for elevations up to 2,000 ft (609.6 m).
For elevations above 2,000 ft (609.6 m), ratings are reduced at a rate of 4% for each 1,000 ft (304.8 m) above sea level. Orifice conversion is required. See “Assistance” section to order.

Gas Supply Line Pressure Testing
Testing above 1/2 psi (3.5 kPa) or 14″ (35.5 cm) WCP (gauge): The grill and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures greater than 1/2 psi (3.5 kPa). Testing below 1/2 psi (3.5 kPa) or 14″ (35.5 cm) WCP (gauge) or lower

The grill must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

Gas Connection Requirements

20 lb LP Gas Fuel Tank
This grill is equipped for use with a 20 lb LP gas fuel tank (fuel tank not supplied). A gas pressure regulator/hose assembly is supplied.
Any brand of 20 lb LP gas fuel tank is acceptable for use with the grill, provided that it is compatible with the grill’s retention means (tank tray included).
It is also design-certified by CSA International for local LP gas supply or for Natural gas with appropriate conversion.

The 20 lb LP gas fuel tank must be mounted and secured.

Door style Tank Tray

  1. Open cabinet doors.
  2. Slide the tank tray locking bracket counterclockwise 90˚ and pull out the tray.
  3. Place the 20 lb LP gas fuel tank bottom collar into the mounting hole in the tank tray.
  4. Tighten the locking screw against the bottom collar of the Natural Gas Conversion 20 lb LP gas fuel tank to secure.
  5. Slide the drawer with the 20 lb LP gas fuel tank back into the cabinet. Turn the tank tray locking bracket clockwise 90˚ to tighten.

Natural Gas Conversion

Conversion must be made by a qualified gas technician. The qualified Natural gas technician shall provide the Natural gas supply to the selected grill location in accordance with the National Fuel Gas Code ANSI Z223.1/NFPA 54 – latest edition, and local codes. For conversion to Natural gas, the Natural Gas Conversion Kit supplied with the grill (on some models) or the Natural Gas Conversion Kit Part Number 710-0003 must be used. See “Assistance” section for information on ordering.

IMPORTANT: The gas installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54 – latest edition.

Follow instructions for converting to Natural gas in the “Gas Conversions” section of this manual or the instructions supplied with Natural Gas Conversion Kit Part Number 710-0003.

The gas supply line shall be equipped with an approved shutoff valve. This valve should be located in the same area as the grill and should be in a location that allows ease of opening and closing. Do not block access to the shutoff valve. The valve is for turning on or shutting off gas to the grill.

PACKAGE CONTENTS LIST

KitchenAid-720-0709C-Freestanding-Outdoor-Grill-image
\(12\) KitchenAid-720-0709C-Freestanding-
Outdoor-Grill-image \(13\)

Replacement Parts

KitchenAid-720-0709C-Freestanding-Outdoor-Grill-image
\(14\) KitchenAid-720-0709C-Freestanding-
Outdoor-Grill-image \(15\)

Part List

Part Number| Part (description)| Warranty Coverage| Quantity| Part Number| Part description)| Warranty Coverage| Quantity
---|---|---|---|---|---|---|---
1| Main lid| 3| 1| 30| Tempered glass| 1| 1
2| Main lid screw| 1| 2| 31| Control knob bezel| 1| 6
3| Temperature gauge seat| 1| 1| 32| Control knob| 1| 6
4| Temperature gauge| 1| 1| 33| Light switch| 1| 1
5| Main lid handle seat, left| 1| 1| 34| Sear burner lid| 1| 1
6| Main lid handle seat, right| 1| 1| 35| Sear burner lid handle| 1| 1
7| Main lid handle tube| 1| 1| 36| Sear burner lid hinge| 1| 2
8| Warming rack| 1| 1| 37| Sear burner cooking grid| 3| 1
9| Cooking grid with hole| 3| 3| 38| Sear burner| 1| 1
10| Flame tamer| 1| 5| 39| Sear burner grease tray| 1| 1
11| Burner Pin assenbly| 1| 5| 40| Sear burner igniter wire| 1| 1
12| Main burner| 10| 5| 41| Sear burner bowl assembly| 1| 1
13| Main burner igniter wire A| 1| 1| 42| Side shelf, left| 1| 1
14| Main burner igniter wire B| 1| 1| 43| Hooks| 1| 6
15| Main burner igniter wire C| 1| 1| 44| Side shelf end cap, left| 1| 1
16| Main burner igniter wire D| 1| 1| 45| Side shelf front panel, left| 1| 3
17| Main burner igniter wire E| 1| 1| 46| Side shelf, right| 1| 1
18| Main lid bracket, right| 1| 1| 47| Side shelf end cap, right| 1| 1
19| Main lid bracket, left| 1| 1| 48| Side shelf control panel, right| 1| 3


20

| Main burner bowl assembly| Non- replaceable| ****

1

| ****

49

| ****

Back panel

| ****

1

| ****

1

21| Front baffle| 1| 1| 50| Rubber grommet| 1| 1
22| Main gas valve| 1| 5| 51| Firebox support| 1| 1
23| Searing gas valve| 1| 1| 52| Heat shield, left| 1| 1
24| Main manifold| 1| 1| 53| Electronic igniter modular| 1| 1
25| Regulator LP| 1| 1| 54| Side panel, right| 1| 1
26| Control panel light| 1| 1| 55| Heat shield, right| 1| 1
27| Main control panel| 1| 1| 56| Grease box| 1| 1
28| Logo| 1| 1| 57| Clapboard| 1| 1
29| Tempered glass fix panel| 1| 1| 58| Bottom panel| 1| 1
Part Number| Part (description)| Warranty Coverage| Quantity| Part Number| Part (description)| Warranty Coverage|

Quantity

---|---|---|---|---|---|---|---
59| Swivel caster with brake| 1| 1| 76| Gas tank tray slide| 1| 1
60| Swivel caster| 1| 1| 77| Tank bolt| 1| 1
61| Casters| 1| 2| 78| Gas tank tray slide bracket, right| 1| 1
62| Lighting rod| 1| 1| 79| Gas tank tray| 1| 1
63| Lighting rod cover| 1| 1| 80| Electronic igniter modular cover| 1| 1

64

| Door, right| 3| 1| 81| NG conversion Kit| NG conversion kit sold separately as a set
65| Door, left| 3| 1| 81a| NG regulator assembly for NG unit| 1

66

| Door handle tube| 1| 2| 81b| NG Gas Hose with Quick Connector assembly for NG unit| 1
67| Door handle seat| 1| 4| 81c| 6mm Nut Driver| 1
68| Side panel, left| 1| 1| 81d| Hex Wrench| 1
69| Center panel| 1| 1| 81e| 6mm Wrench| 1
70| Cart frame| 1| 1| 81f| Flat Washer| 2
71| Door magnet| 1| 2| 81g| Truss Head Screw with Lock| 2
72| Battery box| 1| 1| | Preassembly hardware pack| 1
73| Door hinge| 1| 4| | NG orifice pack| 1
74| Tank tray block piece| 1| 1| | Manual| 1
75| Gas tank tray slide bracket, left| 1| 1| | PVC cover| 1

INSTALLATION INSTRUCTIONS

Freestanding Outdoor Grill Installation

WARNING
Excessive Weight
Hazard Use two or more people to move and install grill.
Failure to do so can result in back or other injury.

Unpack Grill

  1. Remove all packaging materials and remove grill from the shipping base.
  2. Move grill close to desired outdoor location.
  3. Open the grill hood.

Remove Packaging Material Inside the Grill

  1. Use a utility knife to cut straps and packing tape to open box from top and remove the boxes.
  2. Remove the warming shelf and grill grates from inside the grill and remove the package inside the firebox.
  3. Remove foam block and wrap from inside the grill.
  4. Remove the grill grates (F).
  5. Remove warming rack (E) on brackets as shown.

Attach right side shelf

  1. Unpack right side shelf (C).
  2. Loosen and remove 3 screws on left side shelf.
  3. Loosen but do not remove the 2 screws on the side panel (A), remove the screw lock on the main control panel (B).
  4. Align slots on the side shelf with the loosened screws. Hook the side shelf onto the two loosened screws and let the shelf slide down so the screws are in the narrow neck of the slots.KitchenAid-720-0709C-Freestanding-Outdoor-Grill-image \(20\) IMPORTANT: This step is meant to help with the installation, but do not depend solely on the two screws to hold the weight of the side shelf.
  5. Attach the top of the side shelf to the grill firebox by inserting three screws into the side shelf from inside the grill firebox and tighten. See (A) below.
  6. Attach the bottom of the side shelf to the side panel of the grill by tightening the two screws inserted in the keyhole slots in Step 3. See (B) below.
  7. Attach the side shelf to the control panel by inserting screw which was removed from step 3 and tighten, see (C) below.

Attach Left Side Shelf

  1. Unpack left side shelf (B).
  2. Loosen but do not remove the 2 screws on the side panel (A). Remove the 3 screws on the side panel (B). Remove the screw on main control panel (C).
  3. Align the bottom keyhole slots on the side shelf with the loosened screws. Hook the side shelf onto the two loosened screws and let the shelf slide down so the screws are in the narrow neck of the slots.KitchenAid-720-0709C-Freestanding-Outdoor-Grill-image \(23\) IMPORTANT: This step is meant to help with the installation, but do not depend solely on the two screws to hold the weight of the side shelf.
  4. Attach the top of the side shelf to the searing side burner side by inserting three screws from side shelf side and tighten. See (B) below.
  5.  Attach the bottom of the side shelf to the side panel of the grill by tightening the two screws inserted in the keyhole slots in Step 2. See (A) below.
  6. Attach the side shelf to the control panel by inserting the screw which was removed from step 3 and tighten. See (C) below.

Spare Parts Assembly

  1. Unpack the searing burner grease cup, 5 flame tamer (H), 3 cooking grid (F), warming rack (E), and searing side burner cooking grid (I).
  2. Put the flame tamers on the indentations in firebox.
  3. Then put on the cooking grid and warming rack and searing side burner grids.
  4. Open the cart door and place the grease cup between the grease cup bracket.
  5. Slide out battery box cover which is located on cart central panel left side. Put 4 batteries which are packed in manual bag, into battery box. Reinstall the battery box.

Cover your grill
Allow grill to cool down and cover grill when not in use.

Igniter Battery Assembly

  1. Unscrew igniter button cap counterclockwise to remove.
  2. Place the battery in, negative end first, and screw the igniter button cap clockwise.

Make Gas Connection
NOTE: If grill is to be converted to Natural gas, follow instructions in the “Gas Conversions” section.
20 lb LP Gas Fuel Tank

Warning
Explosion Hazard

  • Securely tighten all gas connections.
  • It connected to LP, have a qualified person make sure gas pressure does not exceed 14″ (36 cm) water column.
  • Examples of a qualified person include: licensed heating personnel, authorized gas company personnel, and authorized service personnel.
  • Failure to do so can result in death, explosion, or fire.

LP Gas
IMPORTANT: A 20 lb LP gas fuel tank must be purchased separately.
IMPORTANT: The gas pressure regulator/hose assembly supplied with the grill must be used. Replacement gas pressure regulator/hose assembly specific to your model is available from your outdoor grill dealer.

Door Style Tank Tray

  1. Open cabinet doors.
  2. Slide the tank tray locking bracket counterclockwise 90º and pull out the tray.
  3. Place the 20 lb LP gas fuel tank bottom collar into the mounting hole in the tank tray.
  4. Tighten the locking screw against the bottom collar of the 20 lb LP gas fuel tank to secure.

To Connect the 20 lb LP Gas Fuel Tank

  1. Check that the 20 lb LP gas fuel tank is in the “Off” position. If not, turn the valve clockwise until it stops.

  2. Check that the 20 lb LP gas fuel tank valve has the proper type-1 external male thread connections per ANSI Z21.81.

  3. Check that the burner control knobs are in the “Off” position.

  4. Remove any debris and inspect the valve connections, port, and gas pressure regulator/hose assembly for damage.
    NOTE: Always keep the LP cylinder at 90° (upright) orientation to provide vapor withdrawal.

  5. Using your hand, turn the gas pressure regulator/hose assembly clockwise to connect to the 20 lb LP gas fuel tank as shown.
    Hand tighten only. Use of a wrench could damage the quick coupling nut. Make sure that the cylinder valve connection device properly mates with the connection device attached to the inlet of the pressure regulator.

  6. Open the tank valve fully by turning the valve counterclockwise. Wait a few minutes for gas to move through the gas line.

  7. Before lighting the grill, test all connections by brushing on an approved noncorrosive leak-detection solution. Bubbles will show a leak.

  8. If a leak is found, turn the tank valve off and do not use the grill. Contact a qualified gas technician to make repairs.

  9. Go to “Check and Adjust the Burners” section.

To Disconnect the 20 lb LP Gas Fuel Tank

  1. Check that the burner control knobs are in the “Off” position and the grill is cool.

  2. Check that the 20 lb LP gas fuel tank is in the “Off” position. If not, turn the valve clockwise until it stops.

  3. Using your hand, turn the gas pressure regulator/hose assembly counterclockwise to disconnect to the 20 lb LP gas fuel tank as shown.
    Hand loosen only. Use of a wrench could damage the quick coupling nut.

  4. Place dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.

GAS CONVERSION

Tools and Parts for Gas Conversion
Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

Tools needed

  • Phillip screwdriver
  • Pipe Wrench
  • Adjustable wrench
  • 6 mm socket and wrench or 6 mm nut driver
  • Thin flat-blade screwdriver
  • Pliers
  • Pipe thread sealant certified for LP gas

Parts supplied

  • Natural gas orifices Parts needed
  • Natural gas conversion kit Part Number 710-0003. See “Assistance” section to order. The conversion kit includes:
  • Natural gas regulator 4″ W.C. (marked “Natural Gas Regulator”)
  • 10 ft (3.0 m) Natural gas hose with quick connector
  • 5.9″ (150 mm) Natural gas regulator hose
  • 6 mm nut driver
  • 6 mm wrench
  • Hex key

IMPORTANT: Gas conversions must be done by a qualified installer. Before proceeding with conversion, shut off the gas supply to the appliance.

Warning
Explosion Hazard

  • Use a new CSA International approved “outdoor” gas supply line.
  • Install a shut-off valve. Securely tighten all gas connections.
  •  Failure to do so can result in death, explosion, or fire.

Conversion from LP Gas to Natural Gas

Installation of the regulator

  1. Turn off the main gas supply valve.
  2. Disconnect 20 lb LP gas fuel tank (if present).
  3. Turn off all burner control valves.
  4. Remove the 20 lb LP gas fuel tank (if present) from the grill cart.
  5. Use an adjustable wrench to remove the LP regulator from the manifold.
  6. Use an adjustable wrench to install the Natural gas regulator hose to the manifold and secure. Attach the Natural gas regulator to the side panel inside the grill cart with the two screws that are pre-assembled on the regulator.

Make Gas Connection

  1. . A combination of pipe fittings must be used to connect the grill to the existing gas line.
    • The 10 ft (3.0 m) PVC flexible gas supply hose design certified by CSA must be used.
    • Pipe-joint compounds suitable for use with Natural gas must be used. Do not use Teflon®+ tape.
    • There must be a certified manual shut-off valve in the gas supply line near the grill for easy access.
  2. Connect the brass connector on one end of the 10 ft (3.0 m) PVC flexible gas supply hose to the Natural gas pressure regulator.
  3. Connect the quick connector on the other end of the 10 ft (3.0 m) PVC flexible gas supply hose to the rigid Natural gas supply pipe.
  4. + ®Teflon is a registered trademark of E.I. Du Pont De Nemours and Company.

Change Grill Main Burner Valve Orifices

  1. Remove the grates and flame tamers.
  2. Remove 1 screw and cotter clip that hold the burner in place. Set the screw and clip aside. Remove the burner from the grill by lifting the burner out.
  3. Use a 6 mm socket and wrench or 6 mm nut driver to remove the brass orifice from the end of gas valve. The main burner orifice is located behind the LP orifice, so no additional orifice needs to be installed. IMPORTANT: Check that the orifice is properly installed inside of the burner opening.
  4. Reinsert the burner and reattach using the screw and cotter clip previously removed. Repeat the procedure for each main burner.
  5. Position the igniters so they are 1/4″ (6.0 mm) away from each burner.

Change the Sear Burner Orifices

  1. Remove the 2 screws securing the igniter and remove the igniter from the side burner.
  2. Remove the searing side burner screws. Set the screws and cover aside.
  3. Lift the searing side burner out of the grill.
  4. Use 6 mm socket wrench or 6 mm nut driver to remove the orifice. Replace with the Natural gas orifice. IMPORTANT: Check that the orifice is properly installed inside of the valve.
  5. Reinstall the searing side burner Make sure that the igniter is out of the way to allow proper positioning of burner. Use Phillips screwdriver to attach the mounting screws.
  6. Use Phillips screwdriver to reattach the igniter and searing side burner plate.
  7. Reinstall searing side burner cover. Use Phillips screwdriver to attach mounting screws.
  8. Open the manual shutoff valve in the gas supply line. The valve is open when the handle is parallel to the gas pipe.
  9. Test all connections using an approved noncorrosive leak-detection solution. Bubbles will show a leak. Correct any leak found.

Record Conversion
The appliance nameplate is located inside the grill cabinet on the left –hand cabinet side. With a permanent marker, check the box next to “Natural gas” and mark through “LP-Propane.”
In the last page of the Use and Care Guide, writer “ Converted to Natural Gas.” Also record the conversion date and the technician/company that performed the conversion.
Note: Place LP gas parts in plastic parts bag for future use and keep with pack containing literature.

Adjust High Flame Setting Screw

When converting from LP to Natural gas, you will need to adjust the high flame setting screw for ideal burner flame height.

  1. Remove each control knob for the main burners and side burner
  2. Use a flat-blade screwdriver to turn the high flame setscrew counterclockwise approximate 90 degree.
  3. Check that burner operates at the new high flame setting. It may be necessary to adjust the screw setting slightly more to get the ideal burner flame height.

Check and Adjust the Burners
The burners are tested and factory-set for most efficient operation. However, variations in gas supply and other conditions may make minor adjustments to air shutter or low flame setting necessary.
It is recommended that a qualified person make burner adjustments. Checking and adjusting the grill burner flames requires removing the grates and flame tamers.

Burner Flame Characteristics
The flames of the grill burners and side burners (on some models) should be blue and stable with no excessive noise or lifting (LP gas flames will have a slightly yellow tip). A yellow flame indicates not enough air. If flame is noisy or lifts away from the burner, there is too much air. Some yellow tips on flames when the burner is set to HIGH setting are acceptable as long as no carbon or soot deposits appear. The flames should be approximately 1″ (2.5 cm) high.

Check that burners are not blocked by dirt, debris, insect nests, etc., and clean as necessary. If they are clean, adjust air shutters as needed.
IMPORTANT: Before adjusting air shutters, let burners cold down completely. To Adjust

  1. Light grill using information in the “Outdoor Grill Use” section.

  2. Observe flame to determine which burners need adjustment and how the flame is acting.

  3. Turn off the valve and wait until grill and burners cold completely.

  4. Remove grill grates and flame tamers.

  5. Remove the 1 screw and cotter pin that hold the burner in place. Remove gas burner from the grill.

  6. If flame is yellow (not enough air), turn air shutter adjustment screw counterclockwise.
    If flame is noisy or lifts away from burner (too much air), turn air shutter adjustment screw clockwise. Adjustment should be made clockwise or counter clockwise from 1/8” (3.2 mm) to ¼” (6.4 mm).

  7. Replace gas burner, sear plates and grates.

  8. Light grill using information in the “Outdoor Grill Use” section. See “Burner Flame Characteristics

Low Flame Adjustment
If flame goes out on the “LOW” setting, the low flame setting must be adjusted.

  1. Turn off the valve and wait until grill and burners are cold.
  2. Remove grill grates and flame tamers.
  3. Light grill using information in the “Outdoor Grill Use” section.
  4. Turn burner to its lowest setting.
  5. Remove each control knob for the main burners and side burner by loosening the setscrew with the hex key.
  6. Hold valve stem with pliers and insert a small flat-blade screwdriver into the shaft.
  7. Watch the flame and slowly turn the screwdriver counterclockwise.
  8. Adjust flame to minimum stable flame.
  9. Replace the control knob and turn off the burner.
  10. Repeat steps 3 through 9 for each burner if needed.
  11. Replace the flame tamers and grates after the burners have cooled.

OUTDOOR GRILL USE
This manual covers several different models. The grill you have purchased may have some or all of the features listed. The locations and appearances of the features shown here may not match those of your model.

KitchenAid-720-0709C-Freestanding-Outdoor-Grill-image
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  • A. Sear burner control knob
  • B. Main burner control knob
  • C. Main burner control knob
  • D. Main burner control knob
  • E. Main burner control knob
  • F. Main burner control knob

Using Your Outdoor Grill

Warning
Explosion Hazard

  • Do not store fuel tank in a garage or indoors.
  • Do not store grill with fuel tank in a garage or indoors.
  • Failure to follow these instructions can result in death, explosion, or fire.

Warning
Fire Hazard

  • Do not use grill near combustible materials.
  • Do not store combustible materials near grill.
  • Doing so can result in death or fire.

WARNING
Food Poisoning Hazard

  • Do not let food sit for more than one hour before or after cooking.
  • Doing so can result in food poisoning or sickness.

Inspect the LP Gas Fuel Tank Supply Hose
Inspect the gas pressure regulator/hose assembly before each use.

  1. Open the cabinet door.
  2. Inspect the gas pressure regulator/hose assembly for cuts, abrasions, or excessive wear.
  3. If necessary, replace the gas pressure regulator/hose assembly before using the grill.
    Contact the dealer and use only replacement hoses specified for use with the grill.

Prepare the Grill for Lighting

  1. Open the hood completely. Do not light burners with the hood closed.
  2. Make sure control knobs are turned to OFF. The grease cup must be in place.

Turn the Gas Supply On

  1. For using a 20 lb LP gas fuel tank: Slowly open the tank valve. NOTE: If flow limiting device activates, your grill may not light. If your grill does light, the flames will be low and will not heat properly. Turn tank valve and all control knobs off and wait 30 seconds. After shutting off the tank, very slowly open tank valve and wait 5 seconds before lighting.
  2. For outdoor grills using gas supply source other than a 20 lb LP gas fuel tank:
    Open the manual shutoff valve in the gas supply line. The valve is open when the handle is parallel to the gas pipe.

Lighting the Grill

  1. Open the hood completely. Do not light burners with the hood closed.
  2. Do not lean over the grill.
  3. Select the burner you want to light. Push in and turn the grill burner control knob to IGNITE/HIGH or IGNIE/ON, while continuing to hold it in.
  4. You will hear the “snapping” sound of the spark. When burner is lit, release the knob. Turn knob to desired setting.
  5. Repeat for each of the other burners as needed. IMPORTANT: If burner does not light immediately, turn the burner knob to OFF and wait 5 minutes before relighting.

Manually Lighting the Grill

  1. Open the hood completely. Do not light burners with hood closed.

  2. Do not lean over the grill.

  3. Remove the manual lighting extension (see following illustration) and attach a match to the split ring.

  4. Strike the match to light it.

  5. Guide the lit match between the grill grate.

  6. Push in and turn the burner knob to IGNITE/HIGH or
    IGNITE/ON for the burner closest to the lit match. The burner will light immediately. When burner is lit, turn knob to desired setting.

  7. Repeat steps 2 trough 6 for each main burner.

  8. Remove match and replace manual lighting extension inside the cabinet door.

IMPORTANT
If burner does not light immediately, turn the burner knob to OFF and wait 5 minutes before relighting. If any burners do not light after attempting to light them manually, contact the Customer Service Center. See the “ Assistance or Service” section.

Using Your Searing Side Burner
Infrared grilling produces intense heat which quickly sears the meat.

Using Your Searing Side Burner
Infrared grilling produces intense heat which quickly sears the meat. Searing locks in flavor and juices while allowing the outer surface to absorb smoke and food aroma that is produced as grease and drippings are vaporized by the burner. The result is a crisp, flavorful outside with a tender, juicy inside.

  1. Preheat the infrared sear burner for 5 minutes.
  2. Ensure that meats are fully thawed and that all excess fat is trimmed away prior to grilling.
  3. Leave the burner set to HI when placing food on the grill to sea
  4. Use the sear burner to sear meat 1 to 2 minutes on each side, then move the meat to the main grill cooking surface to finish grilling to he desired doneness.

IMPORTANT: It is recommended that the sear side burner lid be raised when the burner is in use to eliminate the possibility of increased lid and handle temperatures.
To close the searing side burner lid, first lift up the lid to release the lock then lower it to the closed position.

Lighting the Searing Side Burner

  1. Remove the searing side burner cover. Do not light burners with the cover on.
  2. Do not lean over the grill.
  3. Push in and turn the control knob to IGNITE/ON and hold in. You will hear the “snapping” sound of the spark. When burner is lit, release the knob. Turn knob to desired setting.

IMPORTANT: If burner does not light immediately, turn the burner knob to OFF and wait 5 minutes before relighting.

Manually Lighting the Searing Side Burner

  1. Remove the searing side burner cover. Do not light burners with the cover on.
  2. Do not lean over the grill.
  3. Remove the manual lighting extension (see following illustration) and attach a match to the split ring.
  4. Strike the match to light it.
  5. Hold the lit match close to the searing side burner.
  6. Push in and turn the burner knob to IGNITE/ON for the burner closest to the lit match. The burner will light immediately. When burner is lit, turn knob to desired setting.
  7. Repeat steps 3 through 6 for each burner.
  8. Remove match and replace manual lighting extension on the right side panel.

IMPORTANT
If burner does not light immediately, turn the burner knob to OFF and wait 5 minutes before relighting. If any burners do not light after attempting to light them manually,contact the Customer Service Center. See the “Assistance” section.

TIPS FOR OUTDOOR GRILLING

Warning
Food Poisoning Hazard

  • * Do not let food sit for more than one hour before or after cooking.
    • Doing so can result in food poisoning or sickness.

Before Grilling

  • Thaw food items before grilling.
  • Preheat grill on high (use all grill burners) 10 minutes. The hood must be closed during preheating. Preheating provides the high heat needed to brown and seal the juices.
  • Shorten the preheat time when grilling high-fat cuts of meat or poultry, such as chicken thighs. This will help reduce flare-ups.
  • Lightly oil the grill grates or the food when cooking low-fat cuts of meat, fish or poultry, such as lean hamburger patties, shrimp or skinless chicken breasts.
  • Using too much oil can cause gray ash to deposit on food.
  • Trim excess fat from meats prior to cooking to reduce flare-ups.
  • Make vertical cuts at 2″ (5 cm) intervals around the fat edge of meat to avoid curling.
  • Add seasoning or salt only after the cooking is finished.

During Grilling

  • Turn foods only once. Juices are lost when meat is turned several times.
  • Turn meat just when juices begin to appear on the surface.
  • Avoid puncturing or cutting the meats to test doneness. This allows juices to escape.
  • It may be necessary to lower the heat setting for foods that cook a long time or are marinated or basted in a sugary sauce.
  • If using a high flame, add barbecue sauce only during the last 10 minutes of cooking to avoid burning the sauce.
  • The degree of doneness is influenced by the type of meat, cut of meat (size, shape and thickness), heat setting selected, and length of time on the grill.
  • Cooking time will be longer with an open grill cover.

Cooking Methods

Direct Heat
Cooking by direct heat means the food is placed on grill grates directly above lighted burners. Hood position can be up or down. If hood is in the up position, total cooking times may be longer. Direct heat sears the food. Searing is a process that seals natural juices in food by cooking with intense heat for a short period of time. While juices stay inside, the outside is browned with a
flavorful grilled coating.

Indirect Heat
For best results, do not select the indirect heat cooking method when it is windy.
Cooking by indirect heat means the food is placed on the grill grate above an unheated burner, allowing heat from lighted burner(s) on either side to cook the food.
If possible, turn on 2 burners. Cook with the hood down. This will shorten the cooking time.

Grilling Chart

  • Knobs have High, Medium and Low settings for flame adjustment.
  • Heat settings indicated are approximate.
  • Grilling times are affected by weather conditions.
  • When 2 temperatures are listed, for example: Medium to Medium-Low, start with the first and adjust based on cooking progress.
  • Cooking times may vary from chart times depending on the type of fuel, Natural or LP gas.

KitchenAid-720-0709C-Freestanding-Outdoor-Grill-image
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Outdoor-Grill-image \(68\) KitchenAid-720-0709C-Freestanding-Outdoor-Grill-image
\(69\) KitchenAid-720-0709C-Freestanding-
Outdoor-Grill-image \(70\) OUTDOOR GRILL CARE

Replacing the igniter Battery
If igniters stop sparking, the battery should be replaced.

  1. Unscrew igniter button cap counterclockwise to remove.
  2. Remove battery from the battery compartment.
  3. Replace with a new alkaline “AA” size battery. Install battery with negative end in first.
  4. Screw igniter button cap clockwise into place.

General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the grill is cool. Always follow label instructions on cleaning products.
For routine cleaning, wash with soap and water using a soft cloth or sponge. Rinse with clean water and dry at once with a soft, lint-free cloth to avoid spots and streaks.
Do not use steel wool to clean the grill, as it will scratch the surface.
To avoid weather damage to finish, use grill cover.

STAINLESS STEEL
IMPORTANT: To avoid damage to stainless steel surfaces, do not use soap- filled scouring pads, abrasive cleaners, cooktop polishing creme, steel wool, gritty wash cloths or paper towels. Cleaner should not contain chlorine. Damage may occur. Food spills should be cleaned as soon as entire grill is cool. Spills may cause permanent discoloration.

Cleaning Method

  • Rub in direction of grain to avoid scratching or damaging the surface.
  • Stainless steel cleaner.
  • Liquid detergent or all-purpose cleaner.
  • Rinse with clean water and dr with soft, lint-free cloth.
  • Vinegar to remove hard water spots.
  • Glass cleaner to remove fingerprints.

GRILL GRATES
IMPORTANT: To avoid damage to grill grates, do not use a steel or fiber scraper. Immediately after you are finished cooking, loosen food soil with a brass bristle brush. Turn all burners to HIGH for 10-15 minutes with the hood closed to burn off food soil. Turn off all burners, raise the hood and let grates cools. Use the brass bristle brush to remove ash from the grill grates. When completely cool, grill racks can be removed for thorough cleaning. Clean them with a mild detergent and warm water. For baked-on soil, prepare a solution of 1 cup (250mL) ammonia to 1 gal. (3.75 L) water. Soak grates for 20 minutes, then rinse with water and dry completely.

WARMING SHELF
Cleaning Method

  • Liquid detergent or an all-purpose cleaner.
  • Rinse with clean water and dry with soft, lint-free cloth.
  • For tough spots or baked-on grease, use a commercial heavy duty degreaser designed for stainless steel.

IMPORTANT: Make sure gas supply is off and all control knobs are in the OFF position.

EXERIOR
The quality of this material resists most stains and pitting, providing that the surface is kept clean, polished and covered.

  • Apply stainless steel polish to all non-cooking areas before first use. Reapply after each cleaning to avoid permanent damage to surface.
  • Cleaning should always be followed by rinsing with clean warm water.
  • Wipe the surface completely dry with a soft cloth.
  • For tough spots or baked-on grease, use a commercial heavy duty degreaser designed for stainless steel.

INTERIOR
Discoloration of stainless steel on these parts is to be expected, due to intense heat from the burners. Always rub in the direction of the grain. Cleaning should always be followed by rinsing with clean, warm water.

Cleaning Method

  • Liquid detergent or all-purpose cleaner.
  • Rinse with clean water and dry completely with a soft, lint-free cloth.
  • A heavy-duty scrub sponge can be used with mild cleaning products.
  • For small, difficult-to-clean areas, use a commercial heavy duty degreaser designed for stainless steel.

BURNERS
Cleaning Method

  • Clean the exterior of the burner with a wire brush.
  • Clear any clogged burner ports with a straightened paper clip.
  • Do not use a toothpick as it may break off and clog the port.
  • Check and clean burner/venturi tubes.
  1. Remove grill grates and flame tamers.
  2. Remove the screw and cotter pin that hold the burner in place. Remove gas burner from the grill.
  3. Use a flashlight to inspect into the burner through the burner inlet to ensure there is no blockage. If any obstruction is seen, use a metal coat hanger that has been straightened to clear them.
  4. After inspecting the inside of burner for blockage, reassemble burner by sliding the middle tube of the gas burner over the gas orifice.
  5. Reattach gas burner using screw.\

BURNERS
IMPORTANT:
The grease box should only be removed when grill is completely cool.

The full-width grease box collects grease and food particles that fall through the grill. Clean often to avoid grease buildup.

Cleaning Method

  • Remove grease box and set on a flat surface.
  • Wipe excess grease with paper towels.
  • Mild detergent and warm water. Rinse and dry thoroughly.
  • Replace grease box.

KNOBS AND FLANGE AREA AROUND KNOBS

IMPORTANT: To avoid damage to knobs or flange area around knobs, do not use steel wool, abrasive cleaners, or oven cleaner. Do not soak knobs.

Cleaning Method

  • Mild detergent, a soft cloth and warm water.
  • Rinse and dry.

CONTROL PANEL GRAPHICS
IMPORTANT: To avoid damage to control panel graphics, do not use steel wool, abrasive cleaners or oven cleaner.
Do not spray cleaner directly onto panel.

Cleaning Method

  • Clean around the burner labels gently; scrubbing may remove printing.
  • Mild detergent, soft cloth and warm water.
  • Rinse and dry.

TROUBLE SHOOTING

Grill will not light

  • Is the 20 lb LP gas fuel tank valve turned off?
    Turn the 20 lb LP gas fuel tank on.

  • Is the grill properly connected to the gas supply?
    Contact a trained repair specialist or see Installation Instructions.

  • Is there gas in the 20 lb LP gas fuel tank?
    Check the gas level.

  • Is the igniter working?
    Check that the igniter battery is properly installed or check to see if the battery needs to be replaced. See the “Replacing the Igniter Battery” section.

Check to see if the grill will match-light. See “Manually Lighting the Main Grill” in the “Outdoor Grill Use” section.
Check for loose wire connections to the igniter or electrodes.
Check to see if debris is blocking the electrodes.
If a spark occurs anywhere but the igniter tip, replace the igniter.

Burner flame will not stay lit

  • Is the gas supply fully turned on?
    Check that the 20 lb LP gas fuel tank valve is fully open.

  • Is the gas supply in the 20 lb LP fuel gas tank low?
    Check the gas level.

  • Is the burner properly installed and in good condition?
    Check that the burner is installed properly. Check for defects in the burner.
    Flame is noisy, low or erratic

  • Is the gas supply fully turned on?
    Check that the 20 lb LP gas fuel tank valve is fully open.

  • Is the gas supply in the 20 lb LP fuel gas tank low?
    Check the gas level.

  • Does only one burner appear low?
    Check and clean the burner ports if clogged or dirty. See “General Cleaning” section.

  • Is the gas supply hose bent or kinked?
    Straighten the gas supply hose.

  • Is the flame noisy or lifting away from the burner?
    Burner may be getting too much air. Check the air shutter adjustment, see “Check and Adjust Burners” section.

  • Is the burner flame mostly yellow or orange?
    Grill may be in an area that is too windy, or not receiving enough air. Check the burner air inlets for obstructions.

Check the air shutter adjustment, see “Check and Adjust Burners” section.

Excessive flare-ups

Is there excessive fat in the food being grilled?

Keep flame on low or turn one burner off.

Keep the hood up when grilling to avoid excessive flare-ups. Move food to the warming rack until flames subside.

To avoid damage to the grill, do not spray water on gas flames. Low heat

LP Gas

For outdoor grills using a 20lb LP gas fuel tank, slowly open the tank valve.

NOTE: If flow limiting device activates, your grill may not light. If your grill does light, the flames will be low and will not heat properly.

  1. Turn tank valve and all control knobs off and wait 30 seconds.
  2. After shutting off the tank, very slowly open the tank valve and wait 5 seconds before lighting.
  3. Light the burners one at a time. See “Lighting the Main Grill” section.

Natural Gas
Gas pressure is affected by size and length of the gas line from the house to the grill. Contact a qualified gas technician to provide the Natural gas supply to the selected grill location in accordance with the National Fuel Gas Code ANSI Z223.1/
NFPA54 – latest edition and local codes.

ASSISTANCE

  • Before calling for assistance, please check “Troubleshooting.” If you still need help, follow the instructions below.
  • When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
  • If you need replacement parts
  • If you have questions or need to order replacement parts, contact Customer Service Center at 1-877-373-2301.
  • Please direct all correspondence to:
  • Nexgrill Industries, Inc.
  • 5270 Edison Avenue, Chino, CA 91710

Please include a daytime phone number in your correspondence.

Accessories

Natural Gas Conversion Kit Order Part Number 710-0003
Rotisserie Kit
Order Part Number 790-0007A

LIMITED WARRANTY (Model # 720/730-0709C)

Nexgrill warrants to the original consumer-purchaser only that this product (Model# 720/730-0709C) shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the date of purchase. The manufacturer reserves the right to require photographic evidence of damage, or that defective parts be returned, postage and or freight pre-paid by the consumer, for review and examination.

Stainless steel tube burner: 10 year LIMITED warranty against perforation, Other burners (sear)– 1 year

Grids, grates & electronic ignition: 3 year LIMITED warranty

  • Does not cover dropping, chipping, scratching or surface damage
    Stainless steel parts: 3 year LIMITED warranty against perforation

  • Does not cover cosmetic issue like surface corrosion, scratched and rust
    All other parts: 1 year LIMITED warranty

  • Does not cover chipping, scratching, cracking surface corrosion, scratches or rust

Upon consumer supplying proof of purchase as provided herein, Manufacturer will repair or replace the parts which are proven defective during the applicable warranty period. Parts required to complete such repair or replacement shall be free of charge to you except for shipping costs, as long as the purchaser is within the warranty period from the original date of purchase. The original consumer-purchaser will be responsible for all shipping charges of parts replaced under the terms of this limited warranty. This limited warranty is applicable in the United States only, is only available to the original owner of the product and is not transferable. Manufacturer requires reasonable proof of your date of purchase. Therefore, you should retain your sales receipt and/or invoice. If the unit was received as a gift, please ask the gift-giver to send in the receipt on your behalf, to the below address. Defective or missing parts subject to this limited warranty will not be replaced without registration or proof of purchase. This limited warranty applies to the functionality of the product ONLY and does not cover cosmetic issues such as scratches, dents, corrosions or discoloring by heat, abrasive and chemical cleaners or any tools used in the assembly or installation of the appliance, surface rust, or the discoloration of stainless steel surfaces. Surface rust, corrosion, or powder paint chipping on metal parts that does not affect the structural integrity of the product is not considered a defect in workmanship or material and is not covered by this warranty. This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage. If an original replacement part is not available, a comparable replacement part will be sent. You will be responsible for all shipping charges of parts replaced under the terms of this limited warranty.

ITEMS MANUFACTURER WILL NOT PAY FOR

  • Service calls to your home.
  • Repairs when your product is used for other than normal, single-family household or residential use.
  • Damage resulting from accident, alteration, misuse, lack of maintenance/cleaning, abuse, fire, flood, acts of God, improper installation, and installation not in accordance with electrical or plumbing codes or use of products not approved by the manufacturer.
  • Any food loss due to product failures.
  • Replacement parts or repair labor costs for units operated outside the United States or Canada.
  • Pickup and delivery of your product.
  • Postage fees or photo processing fees for photos sent in as documentation.
  • Repairs to parts or systems resulting from unauthorized modifications made to the product.
  • The removal and/or reinstallation of your product.
  • Shipping cost, standard or expedited, for warranty/non warranty and replacement parts.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
Repair or replacement of defective parts is your exclusive remedy under the terms of this limited warranty. Manufacturer will not be responsible for any consequential or incidental damages arising from the breach of either this limited warranty or any applicable implied warranty, or for failure or damage resulting from acts of God, improper care and maintenance, grease fire, accident, alteration, replacement of parts by anyone other than Manufacturer, misuse, transportation, commercial use, abuse, hostile environments (inclement weather, acts of nature, animal tampering), improper installation or installation not in accordance with local codes or printed manufacturer instructions.

THIS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO PRODUCT PERFORMANCE SPECIFICATION OR DESCRIPTION WHEREVER APPEARING IS WARRANTED BY MANUFACTURER EXCEPT TO THE EXTENT SET FORTH IN THlS LIMITED WARRANTY. ANY IMPLIED WARRANTY PROTECTION ARISING UNDER THE LAWS OF ANY STATE, INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, IS HEREBY LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.

Neither dealers nor the retail establishment selling this product has any authority to make any additional warranties or to promise remedies in addition to or inconsistent with those stated above. Manufacturer’s maximum liability, in any event, shall not exceed the documented purchase price of the product paid by the original consumer. This warranty only applies to units purchased from an authorized retailer and or re-seller. NOTE: Some states do not allow an exclusion or limitation of incidental or consequential damages, so some of the above limitations or exclusions may not apply to you; this limited warranty gives you specific legal rights as set for herein. You may also have other rights which vary from state to state.
If you wish to obtain performance of any obligation under this limited warranty, you should write to:

  • Nexgrill Customer Relations
  • 5270 Edison Avenue
  • Chino, CA 91710
  • All consumer returns, parts orders, general questions, and troubleshooting assistance can be acquired by calling 1-877-373-2301.

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® Registered Trademark/TM Trademark of KitchenAid, U.S.A. Manufactured under license by Nexgrill Industries, Inc., Chino, CA 91710 Warranty provided by manufacturer.

10/12
Printed in China

720/730-0709C
© 2012.
All rights reserved.

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