Schneider Electric WHP-00 Water Leakage Sensor Device User Guide
- July 10, 2024
- Schneider Electric
Table of Contents
WHP-00 Water Leakage Sensor Device
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Product Information
Specifications:
- Product Name: Wiser Water Leakage Sensor
- Brand: Schneider Electric
- Date: 06/2024
- Website: www.clipsal.com
About the Device:
The Wiser Water Leakage Sensor is designed to detect water leaks
and provide timely alerts to prevent damage.
Installing the Device:
-
Choose a suitable location near areas prone to water
leaks. -
Mount the sensor securely using the provided hardware.
-
Ensure the sensor is within range of the hub or receiver for
proper communication.
Pairing the Device:
-
Follow the hub’s instructions to enter pairing mode.
-
Press the pairing button on the sensor until the LED indicator
blinks. -
Wait for the hub to confirm successful pairing.
Configuring the Device:
Once paired, configure the sensor settings through the hub’s
interface.
- Set up notification preferences for alerts.
- Test the sensor periodically to ensure proper
functionality.
FAQ – Frequently Asked Questions
Q: How often should I test the sensor?
A: It is recommended to test the sensor at least once a month to
ensure it is working correctly.
Q: Can the sensor be used outdoors?
A: The Wiser Water Leakage Sensor is designed for indoor use
only and should not be exposed to outdoor elements.
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Wiser Water Leakage Sensor
Device user guide
Information about features and functionality of the device. 06/2024
www.clipsal.com
Legal Information
The information provided in this document contains general descriptions,
technical characteristics and/or recommendations related to
products/solutions.
This document is not intended as a substitute for a detailed study or
operational and site-specific development or schematic plan. It is not to be
used for determining suitability or reliability of the products/solutions for
specific user applications. It is the duty of any such user to perform or have
any professional expert of its choice (integrator, specifier or the like)
perform the appropriate and comprehensive risk analysis, evaluation and
testing of the products/solutions with respect to the relevant specific
application or use thereof.
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its subsidiaries referred to in this document are the property of Schneider
Electric SE or its subsidiaries. All other brands may be trademarks of their
respective owner.
This document and its content are protected under applicable copyright laws
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Table of Contents
Safety Information……………………………………………………………………………4 Wiser Water Leakage Sensor
………………………………………………………….5
About the device……………………………………………………………………………..5 Installing the device
…………………………………………………………………………5 Pairing the device
……………………………………………………………………………6 Configuring the device
……………………………………………………………………..8
Renaming the device ………………………………………………………………….8 Setting the device location
……………………………………………………………9 Using the device……………………………………………………………………………10
Checking the device history ……………………………………………………….. 11 Setting device
notification …………………………………………………………..12 Identifying the device
………………………………………………………………..13 Automation …………………………………………………………………………….. 14
Replacing the batteries …………………………………………………………………..20 Removing the device
……………………………………………………………………..20 Resetting the device
………………………………………………………………………21 LED Indications …………………………………………………………………………….22
Troubleshooting ……………………………………………………………………………22 Technical Data
……………………………………………………………………………..22
Compliance ……………………………………………………………………………………24
Compliance information for Green Premium products…………………………….24
Trademarks…………………………………………………………………………………. 24
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3
Safety Information
Safety Information
Important Information
Read these instructions carefully and look at the equipment to become familiar
with the device before trying to install, operate, service, or maintain it.
The following special messages may appear throughout this manual or on the
equipment to warn of potential hazards or to call attention to information
that clarifies or simplifies a procedure.
The addition of either symbol to a “Danger” or “Warning” safety label
indicates that an electrical hazard exists which will result in personal
injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that accompany this symbol to avoid
possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury. Failure to follow these instructions will result in
death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
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Wiser Water Leakage Sensor
Wiser Water Leakage Sensor
CLP592011
About the device
The Wiser Water Leakage Sensor (hereinafter referred to as sensor) has two
sensing pads at the bottom of the body that activates when water is present
between the pads. The pads are close to the floor surface when the sensor is
placed in its operating position. When the sensor is connected to the Wiser
Hub and detects water on the floor, the sensor sends out a sound alarm and
reports the event to the app via Wiser Hub. The sound alarm stops when the
sensor is removed from the water contact.
TIP: The water leakage sensor will sound an alarm even if it is not connected
to the Wiser Hub . Features of the sensor: · Detect water and triggers alarms,
and passes the information to the Wiser Hub. · Sends the battery level and
offline sensor status information to the Wiser Hub.
Operating elements
A. Status LED B. Function key C. Sensing pads D. Battery cover screws
Installing the device
Refer to the installation instruction supplied with this product. See Wiser
Water Leakage Sensor.
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5
Wiser Water Leakage Sensor
NOTICE
EQUIPMENT DAMAGE · Avoid locations where the sensor may be accidentally kicked
or otherwise
moved. The best locations are on the floor in corners, within cabinets with
exposed plumbing, beneath cabinets, or other fixtures. · Do not locate the
sensor right beneath the place where leakage is likely to happen. · Do not
locate the sensor at the area with rain, oil smoke and steam of cooking range.
· Do not install the sensor in a location with contaminated water such as oil
or frozen water such as ice or snow. · Do not completely immerse the sensor
into the water. Failure to follow these instructions can result in equipment
damage.
Pairing the device
Using the Wiser Home app, pair your sensor with the Wiser Hub. To pair the
sensor:
1. On the Home page, tap . 2. Tap Devices > >Safety and Security. 3. Tap
Water Leakage Sensor > Next.
The next screen shows the progress of the joining.
Water Leakage Sensor Setup Please make sure the device batteries are
installed.
Next
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Wiser Water Leakage Sensor
4. Short press the function key 3 times (< 0.5 s). The LED blinks amber.
5. Wait for a few seconds until the sensor LED turns green. TIP: The stable
green LED on the sensor shows that it is successfully connected to the Wiser
Hub.
You will see Device joined at the bottom of the screen once the sensor has
been successfully connected to the Wiser Hub. .
Water Leakage Sensor Setup Press the setup button on the device three times
rapidly until the LED blinks amber.
x3
Device joined
6. Tap Next to enter the sensor name. 7. Tap Next to assign sensor location
and then tap Submit.
TIP: You can find the paired sensor name and its location on the All or Room
tab on the Home page.
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7
Configuring the device
Wiser Water Leakage Sensor
Renaming the device
Using the Wiser Home app, you can rename the sensor. To rename the sensor:
1. On the Home page, tap . 2. Tap Devices > Water Leakage Sensor > Device
Name (A).
TIP: Additionally, you can rename the sensor by tapping on the Home page Water
Leakage Sensor > Device settings > Device Name (A).
Device Details
Water Leakage Sensor
Battery
OPTIONS
Device Name Bathroom Leakage Sensor
A
Location Bathroom
Notify me if leak is detected
ABOUT
Firmware Version 00.00.000
Identify
Delete
8
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Wiser Water Leakage Sensor
Setting the device location
You can change the device location using Wiser Home app (such as bedroom, living room, dining room etc.).
1. On the Home page, tap . 2. Tap Devices, select the device from the list
for which you wish to change the
location.
3. Tap Location to open setup page. 4. On setup page, you can enter New room
name (A) or select an existing room
from the list (B).
Device Setup
Where does this device control?
New room name
A
Living Room
3 Devices
Kitchen
2 Devices
B
Bathroom
3 Devices
Bedroom
2 Devices
Remove from Room
C
Submit
D
TIP: If the device is already assigned, you can remove it from the existing room. Tap Remove from Room (C). 5. Once changes are done, tap Submit (D).
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9
Using the device
Wiser Water Leakage Sensor
The Control Panel of the Sensor allows you to view the water leakage status.
On the Home page, tap All > Water Leakage Sensor to access the control panel.
On the Sensor control panel page, you can see the following:
· Water leakage status (A) · History (B) · Device settings (C)
BathroomHLeoamkeage Sensor
A Leak Detected
History
B
Device settings
C
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Wiser Water Leakage Sensor
Checking the device history
Using the Wiser Home app, you can view the sensor’s history, which shows when
the water leakage detected event was logged. The sensor records each event and
stores it in the cloud.
NOTE: If the cloud connection is lost, the sensor’s history will not display
the water leakage detected events.
To view the sensor history:
1. On the Home page, tap All > Water Leakage Sensor.
2. On the device control panel page, tap History. TIP: The history page
displays all logged-in events, even if the sensor notification toggle switch
is disabled. For more information about sensor notification toggle switch,
refer to Setting device notification, page 12.
History
TODAY
08:30:25
Leakage detected
09:42:42 14:21:35
Leakage detected Leakage detected
YESTERDAY 09:21:42
Leakage detected
11:42:42 10TH DECEMBER 2021 05:21:42
Leakage detected Leakage detected
06:42:42 09TH DECEMBER 2021
Leakage detected
11:21:42
Leakage detected
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Wiser Water Leakage Sensor
Setting device notification
Using the Wiser Home app, you can enable or disable the sensor notification.
To enable or disable the sensor notification:
1. On the Home page, tap . 2. Tap Devices > Water Leakage Sensor > Notify me
if leak is detected (A)
to enable or disable the sensor notification toggle switch. TIP: Additionally,
you can enable or disable the sensor notification toggle switch by tapping on
the Home page Water Leakage Sensor > Device settings > Notify me if leak is
detected (A).
Device Details Water Leakage Sensor
Battery
OPTIONS
Device Name Bathroom Leakage Sensor
Location Bathroom
Notify me if leak is detected
A
ABOUT
Firmware Version 00.00.000
Identify
Delete
NOTE:
· Sensor notification toggle switch (A) is OFF by default.
· Notifications created via automation are treated as separate notifications.
· When the sensor detects water, it sends a notification and a sound alarm,
and the alarm continues until the sensor is removed from the water.
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Wiser Water Leakage Sensor
Identifying the device
Using the Wiser Home app, you can identify the sensor from the other available
devices in the room. To identify the sensor:
1. On the Home page, tap . NOTE: Please wake up the sensor (press the
function key).
2. Tap Devices > Water Leakage Sensor > Identify (A). TIP: Additionally, you
can identify the sensor by tapping on the Home page Water Leakage Sensor >
Device settings > Identify (A). NOTE: The sensor LED blinks to identify the
sensor and it continues blinking green until you tap OK.
Device Details Water Leakage Sensor
Battery
OPTIONS
Device Name Bathroom Leakage Sensor
Location Bathroom
Notify me if leak is detected
ABOUT
Firmware Version 00.00.000
Identify
A
Delete
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13
Automation
Wiser Water Leakage Sensor
An automation allows you to trigger an action automatically or at scheduled
times. By using the Wiser Home app, you can create automations based on your
needs. This example demonstrates how a device works when the condition is met.
Creating an automation
1. On the Home page, tap .
2. Tap Automations > to create an automation. . NOTE: Max. 10 automations can
be added
3. Tap If (A) and select any of the following conditions (B): All
conditions: This triggers an action only when all conditions are met. Any
condition: This triggers an action when at least one condition is met.
Close
New automation
Save
e.g. Good Morning
A
If
When
Then
Conditions are met All conditions
0 of 10
Any condition
B
Start by adding a condition that will trigger your automation.
Add conditions
4. Tap Add conditions and select any of the following (C):
Device status change: Select a device to enable automation. Away Mode:
Enable / Disable away mode to trigger an action.
TIP: Away mode can also be used as a trigger to turn off the lights, dimmer or
closing the shutter etc. For more information refer to Away mode.
Add conditions
Please choose the triggers to activate your automation.
Device status change
E.g. if motion is detected
C
Away Mode
E.g. if away mode is on
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Wiser Water Leakage Sensor
5. Tap Device status change > Water Leakage Sensor and select any of the following: No Leak Leak Detected For example, when a water leak is detected.
Water Leakage Sensor
Set
Tap to change
Leak Detected
NOTE: . · Max. 10 conditions can be added.
· To remove condition, swipe left and then tap . 6. To set a specific time for
your automation, tap When > Add time and select
any of the following (D): Specific time of the day: Sunrise, Sunset, Custom
Period of time: Daytime, Night time, Custom
Add time
D
E.g. at 07:00 or at sunrise
E.g. from sunset to sunrise
NOTE: · Max. 10 entries can be added.
· To remove a specific time, swipe left and tap .
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Wiser Water Leakage Sensor
7. To add an action, tap Then > Add an action and select any of the following (E): Control a device: Select a devices that you want to trigger. Send notification: Turn on the notification for the automation. Activate a moment: Select the moment that you want to trigger.
Add an action
Please choose an action for your automation.
Control a device E.g. turn the light on
E
E.g. if motion is detected
Activate a moment E.g. enable Away mode
NOTE: · Max. 10 actions can be added.
· To remove an action, swipe left on the action and tap . 8. Enter the
automation name (F) .
You can choose the cover image that represents your automation by tapping .
Close
New automation
Save
e.g. Good Morning
F
If Run this action
When
Then 0 of 10
Select an action that works best for your automation.
Add an action
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Wiser Water Leakage Sensor
9. Tap Save. Once the automation is saved, it is visible on the Automation tab. Using the (G) you can enable or disable the automation.
Automations
Moments Automations
Automations
Schedules
Device
G
Home
Automations
Insights
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Wiser Water Leakage Sensor
Example of an automation
This demonstration shows you how to create an automation that turns off the
connected to the washing machine when the sensor detects water leakage near
the washing machine’s floor.
1. On the Home page, tap .
2. Tap Automations > to create an automation. 3. To add a condition, tap Add
condition > Device status change > Water
Leakage Sensor > Leak Detected > Set (A).
Water Leakage Sensor
A Set
Tap to change
Leak Detected
4. To add action, tap Then > Add action an > Control a device > , tap (B) to
turn off, then tap Set.
5. You can choose the cover image that best represents your automation by
tapping (C).
6. Enter the name of the automation (D) and tap Save (E).
Close
C
New automation
E Save D
If
When
Conditions are met
All conditions
Then 1 of 10 Any condition
Water Leakage Sensor Leak Detected
Add conditions
NOTE: Once the automation is saved, it is visible on the Automation tab. You
can tap the toggle switch on the automation to enable it.
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Wiser Water Leakage Sensor
Editing an automation
1. On the Home page, tap Automations . 2. Go to Automation, tap the
automation you want to edit. 3. On the Edit automation page, you can perform
following changes:
· Change the icon . · Rename the automation. · Tap each condition to change
the settings.
To remove a condition, slide the condition towards left and then tap
(A) to delete it. Tap Add conditions (B) to add new condition.
Close
Edit automation
Save
Living Room
If
When
Conditions are met All conditions
Then 1 of 10 Any condition
A
Add conditions
B
Delete automation
4. Tap Save , to save the changes.
Deleting an automation
1. On the Home page, tap Automations . 2. Go to Automation, tap the automation you want to delete.
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Wiser Water Leakage Sensor
3. On the Edit automation page, tap Delete automation (A) and read the confirmation message and then tap OK (B).
Close
Edit automation
Save
Living Room
If
When
Conditions are met All conditions
Then 1 of 10 Any condition
Are you Sure?
Your Living Room automation will be deleted and can not be recovered.
CANCEL OK
B
Add conditions
Delete automation
A
Replacing the batteries
1. Use a screwdriver to remove the six screws from the battery cover to
access the batteries.
2. Make sure you replace the batteries with the correct polarity.
3. Secure the battery cover and tighten the six screws using a screwdriver.
The LED blinks green seven times and then stops blinking. IMPORTANT: Dispose
used batteries, as per statutory regulations.
1
3
×6
×6
2
×7
Removing the device
Using the Wiser Home app, you can remove the sensor from the Wiser system. To
remove the sensor:
1. On the Home page, tap .
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Wiser Water Leakage Sensor
2. Tap Devices > Water Leakage Sensor > Delete (A). TIP: Additionally, you
can remove the sensor from the Wiser system by tapping on the Home page Water
Leakage Sensor > Device settings > Delete (A).
Device Details Water Leakage Sensor
Battery
OPTIONS Device Name Bathroom Leakage Sensor Location Bathroom
Notify me if leak is detected
ABOUT Firmware Version 00.00.000
Identify
Delete
A
3. Read the confirmation message and tap Ok to remove the sensor from Wiser
system on the next screen.
NOTE:
· Removing the sensor will reset the sensor. After resetting, the LED blinks
amber indicating that the sensor is ready for pairing.
· If there is a problem while pairing or resetting the sensor, refer to
Resetting the device, page 21.
Resetting the device
You can reset the sensor to factory default manually.
1. Short-press the function key three times (<0.5 s) and then long-press the
function key once (>10 s), the LED blinks red after 10 s, and then release the
function key. Upon successful reset of the sensor, the LED stops blinking.
Then, the sensor restarts and blinks green for a few seconds. NOTE: After
reset, the LED turns off to save the battery.
3× < 0,5 s + 1 × 10 s …
× 7
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Wiser Water Leakage Sensor
LED Indications
Initial Stage
Action Green LED blinks 7 times (1 Hz)
LED Indication (7x)
Status
After the sensor is powered On for the first time or after the batteries were
replaced.
If not paired yet
Action Amber LED blinks (1 Hz)
Green LED is On for 3 seconds
LED Indication (2 min) (3 sec) (3 sec)
Status
Indicates the pairing mode after function key is pressed 3 times within 1
second. If pairing is not successful, the amber LED is On for 3 seconds and
then turns Off.
Pairing was successful.
If already paired
Action Green LED blinks 5 times (1 Hz)
An amber LED blinks for three seconds (4 Hz)
LED Indication (5x) (3 sec)
Status The sensor is paired and connected.
The sensor is paired, but disconnected.
Reset – After pressing the function key 3 times within 0.5 seconds and then hold for 10 seconds
Action
The red LED blinks for 10 seconds, remains on for 3 seconds, and then turns
off. The sensor then restarts and blinks green for a few seconds.
LED Indication (10 sec)
(3 sec)
Battery level
LED Indication LED blinks amber once per minute with a beep sound.
Status The battery is low (< 10%), replace the battery, page 20.
NOTE: A notification pop-up will appear on the app.
Troubleshooting
Symptom The sensor triggers the automation/ schedule, but does not show the
status on the app.
LED blinks amber with a beep sound.
Possible cause
Solution
The sensor may be undergoing an over-theair (OTA) firmware update.
Wait for the firmware update to complete and then check that the sensor is
reporting status.
NOTE: The firmware update runs in the background.
The sensor battery is low or drained.
Replace the battery in the device, page 20 NOTE: A notification popup will appear on the app.
Technical Data
Battery Battery life
22
3 VDC, LR03 AAA × 2 Up to 5 years (may vary based on the usage, frequency of
firmware update and environment)
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Wiser Water Leakage Sensor
Nominal power Operating frequency Max. radio-power transmitted IP rating
Operating temperature Relative humidity Sound level Dimensions (H × W × D)
Communication protocol Compliance RCM
Safety EMC Radio EMR
90 mW 2405 – 2480 MHz 9 dBm IP44 -10 °C to 50 °C 10 % to 95 % 70 dB at 3 m
distance 70.8 × 68.68 × 18.96 mm Zigbee 3.0 certified
IEC 60730-2-9 EN IEC 60730-2-9 EN 300 328 EN 62479
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Compliance
Compliance
Compliance information for Green Premium products
Find and download comprehensive information about Green Premium products,
including RoHS compliance and REACH declarations as well as Product
Environmental Profile (PEP) and End-of-Life instructions (EOLI).
https://checkaproduct.se.com/
General information about Green Premium products
Click the link below to read about Schneider Electric’s Green Premium product
strategy.
https://www.schneider-electric.com/en/work/support/green-premium/
Trademarks
This guide makes reference to system and brand names that are trademarks of
their relevant owners.
· Zigbee® is a registered trademark of the Connectivity Standards Alliance.
· Apple® and App Store® are brand names or registered trademarks of Apple Inc.
· Google PlayTM Store and AndroidTM are brand names or registered trademarks
of Google Inc.
· Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
· WiserTM is a trademark and the property of Schneider Electric, its
subsidiaries and affiliated companies.
Other brands and registered trademarks are the property of their respective
owners.
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Schneider Electric (Australia) Pty Ltd 33-37 Port Wakefield Road Gepps Cross
SA 5094 Australia Customer Care: 13 73 28 www.clipsal.com
As standards, specifications, and design change from time to time, please ask
for confirmation of the information given in this publication.
© 2024 2024 Schneider Electric. All rights reserved. DUG_Water Leakage
Sensor_WHP-00