iData M300 Portable Label Printer User Manual

iData M300 Portable Label Printer

Specifications

• Model: 1035#-&-#&-13*/5&3
• Type: Type-C

Usage Instructions

1. To begin using the product, ensure you have the necessary cables and connectors.
2. Connect the Type-C cable to the appropriate port on your device.
3. Refer to the user manual for specific instructions on each function of the product.
4. If you encounter any issues, contact customer support for assistance.

FAQ

Q: What should I do if the product is not working?

A: If the product is not functioning properly, check the connections and refer to the user manual for troubleshooting steps.
If the issue persists, contact customer support for further assistance.

Q: Can I use this product with any device?

A: The product is designed to work with devices that are compatible with Type-C connections. Ensure that your device supports Type-C connectivity before using the product.

Preface

About This Manual

• This manual provides you with product usage and installation information etc. Please read the manual carefully and follow the instructions before you start to use this printer.

International Conventions

• The following conventions are used throughout this manual to help you better understand the information.
• Warning: Indicates a hazardous situation caused by improper use, could result in property loss, physical severe injury, or death.
• Caution: Indicates a hazardous situation caused by improper use, which could result in physical harm or product failure.
  Note: Indicates the information listed can help you better use the product or extend the product service life.

Warning

• This is a product of Class A, which may cause radio interference in a living environment. In this case, the user may be required to take practical measures against the interference.

Packing List

• After unpacking, check the appearance of the printer, and make sure you have all the parts.
• Contact the seller if you find any defective or missing.
• The image shown is for illustration purposes only. Actual products may vary.

Type-C Cable

• Note As the product is improving continuously, all specifications, accessories, and programs are subject to practical models. Information in this manual is subject to change without notice.

Appearance and Components

Battery Installation

1. Detaching the battery
   • Press the battery button to detach the battery (Make sure you turn off the printer before you detach the battery.
2. Attach the battery
   • Attach the battery per the direction of the picture. Make sure the electrode is in the proper direction.

Caution

1. Please use the battery of the right type, otherwise, it could result in a potential battery explosion.
2. Make sure you dispose of the used battery per instructions.

Printer Charging

Plug the charger into an appropriate AC electrical outlet, and insert the Type-C connector of the charger into the printer’s power receptacle.

AC: 100V~240V (50-60Hz)

• Warning Using a charger that is not provided or authorized by our company could result in printer damage.
• Caution Do not detach the battery while charging.
• Note You can conduct printing while charging.

Loading Roll Media

1. Open the top cover
   • Press the “OPEN” button to release the cover.
2. Loading roll media
   • Remove the seal and load the roll media into the printer per the direction in Picture A
   • Make sure you load it in the proper direction.
3. Close the top cover
   • The roll media and cutting blade should align.
   • Then close the top cover.

Basic Functions Instruction

Press the power button to turn on the printer Standby mode: Press the power button and feed button simultaneously for 3 seconds, it switches into menu mode.

Menu mode:

1. Press the power button to switch the menu items; Press the feed button to select the item and execute it.
2. Press the power button and feed button simultaneously for 3 seconds, and it switches into standby mode.
3. Printing a test label

  * You can select and execute “Printing a test label” in the menu mode, then it will print a test label.
2.  **Printing quality**
  * You can select and execute “Printing quality” in the menu mode, then you can choose the printing density (1 means lowest; 5 means highest; 3 means neutral.) Press the feed button once to confirm the setting.
  * When the setting is done, there will be a notification of “Succeeded”.
3.  **Adaptability**
  * You can select and execute “Adaptability” in the menu mode, and then the printer will adapt the gap per roll media (Make sure you use a roll media with gaps).
4.  **Client mode**
  * You can select and execute “Client mode” in the menu mode, then select a suitable client mode, and press the feed button to execute the setting.
  * When the setting is done, there will be a notification of “Succeeded”. You need to restart the printer after setting it, then you can match the printer by Bluetooth.
5.  **Dashed solid line**
  * You can select and execute “Dashed solid line” in the menu mode, then you can select Open” or “Close” in the submenu (Open mode: the transverse line printed will be the dashed line; Close mode: the transverse line printed will be solid light).
  * Press the feed button to execute the setting. When the setting is done, there will be a notification of Succeeded”.
6.  **Hex printing**
  * This is a special menu item for engineer testing, not for users.
7.  **Feed when closed**
  * You can select and execute “Feed when closed” in the menu mode, then you can select Enable” or “Disable” in the submenu ( Disable mode: it won’t feed when closed; Enable mode: it feeds one plain paper when closed.
  * The default mode is Disable) Press the feed button to execute the setting. When the setting is done, there will be a notification of “Succeeded”.
8.  **Exit**
  * You can select and execute “Exit” in the menu mode, then you can exit the menu mode.

• Note You can change the configuration by users’ tools.
• Cautious We appreciate your help in letting us or the sellers know if there’s anything wrong or missing from the information listed in this manual.

Bluetooth Connecting and Usage

For mobile phones with Android

• Step 1: Turn on the printer;
• Step 2: Search the device in the Bluetooth interface, select the printer, and connect. The original password is 0000 or 1234. When the Bluetooth pairing is done, turn on Bluetooth mode per picture
• Step 3: Open the APP.

For mobile phones of iOs

• Step 1: Turn on the printer and Bluetooth.
• Step 2: Open the APP, link the printer and print.

Troubleshooting

Note Using unqualified media could result in vague printed images in a short time.

Maintenance

Printer daily maintenance

1. Printer Exterior and media path cleaning: Use water dampened cloth to wipe the exterior and interior of the printer. Make sure the dampened cloth is wrung out.
2. Components cleaning: Make sure you clean the components at a regular time.
   • The cleaning method is as follows: Use absorbent cotton with dehydrated alcohol, to gently wipe the two parts of the printer components, which are highlighted by thick lines in the picture below.
3. If you find the interior of a printer gets wet, detach the battery immediately, and dry it up in a ventilated area.
4. If you don’t use the printer for a long period, detach the battery and store it separately.

The usage and storage of the printer media

1. Store the newly purchased printer media in a cool place without sunshine. Do not tear off the protection film before you use it.
2. The printed data should be stored at room temperature (Around 20 °C), this could extend the retention period.
3. Use a long retention thermal media if the data needs to be kept for a long time.

Product Warranty Card

Dear customer: Thank you for using our product, since your purchase, you have below services.

[Free Maintenance]

Since the date of your purchase, product performance failure caused by non- human damage according to the following warranty period.

• Note: The print head damaged by force majeure factors (including but not limited to scratches, injuries, burns, corrosion, etc.) is not covered by warranty.

[Paid Maintenance]

In the following cases (including but not limited to), you can choose paid services.

1. No warranty card or missing valid invoice or exceeding the warranty period;
2. No iData mark or illegible product number;
3. Damage caused by failure to use, maintain, keep, disassemble, or repair the machine by the requirements of the product manual;
4. Damage caused by customers in using non-authenticity) accessories (print head, motherboard, power adapter, data cable, etc.);
5. Normal wear and tear during use of the product;
6. Damage caused by unauthorized service personnel’s disassembly;
7. The user’s network and software cause the product to be unusable;
8. Damage caused by accident or human factors (operation error, scratch, handling bump, improper input voltage, etc.);
9. Damage caused by improper storage by users, or loss of product parts (rodent, insect pest, liquid infiltration, foreign matter entry, and other similar reasons);
10. Damage caused by force majeure such as natural disasters (earthquakes, fire, etc.).
    • Note: Required accessories for repair are valid for 1 year after the product is discontinued.

After-sale Service

• Service Email: sales@idataglobal.com or contact the salesman/local dealer/authorized repair station
• Official Website: www.idataglobal.com
• Head Office Address: Floor 11, Building B1, Wuxi(Binhu)National Sensing Information Center, No.999 Gaolang East Road, Wuxi
• City, Jiangsu Province, P.R.C.
• 2022© WUXI IData TECHNOLOGY COMPANY LTD. reserves the right of final interpretation of this warranty and conditions.

FCC Warning Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference
2. this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

The device has been evaluated to meet general RF exposure requirements.
The device can be used in portable exposure conditions without restriction.

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